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Holiday Inn Express Hotel & Suites Roseville-Galleria Area

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1398 East Roseville Parkway, Roseville, CA 95661-3052
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Holiday Inn Express Hotel & Suites Roseville-Galleria Area
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187 Reviews from our TripAdvisor Community

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Roseville, California
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at the Holiday Inn Express Hotel & Suites in Roseville every week for the past seven years. The hotel staff always goes above and beyond my expectations to provide an outstanding level of service. Special thanks to Marcus, Shane, Ruth, Carlos, Lety, Amy, Marie, Shem, Carrie, Jacob, Richard and Scott for making every stay very special. You're the... More 

Helpful?
Thank Don S
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear Don S, Thank you so much for you extremely generous review of our lovely hotel in Roseville,CA. We take pride in serving all of our guests with the highest quality of customer service the Roseville and Sacramento Area has to offer. It is quite enjoyable to hear that our guests are experiencing everything they could expect when it comes... More 

Fairborn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Marcus was more then accommodating. He remembered our names and asked if we had everything we needed. He was genuinely concerned about us and our stay. When a country western group checked in, Marcus organized a mini concert for all of us to enjoy. It was a wonderful stay. We will definitively be back to stay at this great hotel.... More 

Helpful?
Thank Deb T
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear Deb T, It is such a warm feeling that I get when I read such positive reviews like yours. Thank you so much for giving us a 5 Star Rating, my entire staff loves hearing feedback from our loyal guests. We had a great opportunity to showcase Jessica's music and we are thoroughly glad that you enjoyed her performance... More 

bakersfield
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is very conveniently located, just a few minutes from the Galleria and within walking distance to a Starbucks and a variety of restaurants (Tandoori Nights, Tahoe Joe's, Islands -- to name a few). The hotel is clean and the morning breakfast has a variety of options. I am here frequently for work (almost weekly) and my favorite part... More 

Helpful?
Thank reynask
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear reynask, Hello and thank you so much for your 5 Star Review of your most recent stay here at the Holiday Inn Express in Roseville. Our staff is so pleased that they are able to continuously able to make sure you enjoy your time with us. All of our feedback is shared with the team, and I know everyone... More 

Dayton, Ohio
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Clean, nice rooms, fairly quiet. Very close to the Sutter Medical center and the Galleria. Breakfast good. Free wi-fi and breakfast. Friendly and helpful staff. Best to get a room not facing the main road to prevent cat/truck noise. We would stay again if back in the area.

Helpful?
Thank Rick735
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Thank you so much for your 4 Star Review of your most recent stay at our facility, I am very pleased that our service and friendly staff, would make you want to come revisit us in the future. We always love to go above and beyond for all of our guests and show them the best customer service possible. We... More 

San Francisco, California
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved this off the beaten path hotel. Near a big mall but you'd never know it!!! The staff was pleasant and knowledgeable. The room was beautiful!! Loved the view and the the room set up. Very clean and bed was pretty comfortable. Breakfast was a good buffet of choices. Definitely will stay here again!!!

Helpful?
Thank Tripper805
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear Tripper805, Thank you so much for your 5 Star Review, we here at the Holiday Inn Express in Roseville,CA love to hear from our loyal guests. Positive feedback is thoroughly enjoyed here and we are so happy to hear that you have enjoyed your most recent stay at our property. Please come visit us again, we'll be waiting to... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

For starters stay away from room 318. It's considered a "quiet" room which shares a wall with the vending, ice machine/ electrical room. Extremely loud and when someone decides they need ice at 2 am... Well you get the picture. Lastly the smell of the cleaner or air freshener that they use is very very strong. I would recommend if... More 

Helpful?
Thank Tracy B
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear Tracy B, I would first like to thank you for your 3 Star Review of your last stay at our hotel in lovely Roseville,CA. I do apologize about your experience in Room 318, that is actually on the poolside which is facing away from all the traffic noise as well as it is our largest King Executive Suite we... More 

Lodi, California
1 review
4 of 5 stars Reviewed January 5, 2016

Stayed at this hotel several times, and never been disappointed yet. The staff is so helpful. If there is something I need it's taken care of. The rooms are clean, with a nice microwave and refrigerator. Not being to WiFi or computer literate there right there giving me instructions. Location is great, have walked to restaurant's from hotel and there... More 

Helpful?
Thank kwigglebee10
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear Kwigglebee10, Thank you for your much appreciated comment about your numerous stays at our hotel in Roseville,CA. We love hearing fantastic feedback like yours and my team was delighted to hear such kind words. We look forward to your return and can't wait to see you in the future. More 

Oakland, California, United States
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 26, 2015

Holiday Inn Express was the closest to the Granite bay,so I could enjoy the party with our Friends and not worry about driving far.Staff very friendly and helpful this hotel was the closest to Granite bay.

Helpful?
Thank Nicandro P
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear Nicandro P, Thank you so much for your review, it is nearing the end of the year and it is great to get positive feedback to keep in mind for the coming year. I'm proud that my team was able to assist you and show you a friendly experience during your time here at the Holiday Inn Express in... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

I travel to Roseville several times a year and have stayed at numerous hotels, even other Holiday Inn's and these guys just do it better. Clean rooms comfortable beds and decent WiFi. Held a small staff meeting here and Sean was fantastic and took care of all of our needs.

Helpful?
Thank Skirob00
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear A TripAdvisor Member, I would like to start by saying, thank you so much for your kind words about the experience you had during your stay at our hotel here in beautiful Roseville, California. We take pride in knowing that our loyal and faithful guests, enjoy staying here and appreciate all of the amenities and great customer service that... More 

Indianapolis, Indiana
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 15, 2015

I was not in need of a hotel for a good reason. My mother was in the hospital across the street dying. When I arrived to check-in, I was severely sleep deprived and a complete wreck. The hotel staff treated me so sweetly. I cannot begin to express my heartfelt gratitude for the care and service they gave me during... More 

Helpful?
Thank ckcpurple
HIEX1398, Front Office Manager at Holiday Inn Express Hotel & Suites Roseville-Galleria Area, responded to this review

Dear ckcpurple, I would like to take a moment and apologize for the tough time that you have been going through and am so glad you came to us in your time of need. We strive to take care of all of our loyal guest's with the same great customer service. In regards to your situation, the fact that our... More 

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