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SpringHill Suites Sacramento Roseville

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10593 Fairway Drive, Roseville, CA 95678
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1 room 1 adult
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SpringHill Suites Sacramento Roseville
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144 Reviews from our TripAdvisor Community

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Fairbanks, Alaska
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 2, 2016

A special thank you to the exceptional customer service I always receive from Shelia! I have been staying here for the past few years and the main reason is Shelia! She always greets me with a smile, by name, and is professional. She makes staying at the hotel a delight! No task is too large, and she always goes beyond,... More 

Helpful?
Thank AlaskaGypsy
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for your comments. We appreciate your patronage. More 

1 review
4 of 5 stars Reviewed October 24, 2015 via mobile

The staff here are tremendous especially Sheila. She is so thoughtful, always cheerful and goes out of her way to take care of you! Rooms are very comfortable. Breakfast is great. I cannot her several times a year and grateful for the good service

Helpful?
Thank Todd I
David H, Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for being our most recent guest! I will pass on the kudos to Shelia! Have a great week. More 

Danville, California
1 review
1 of 5 stars Reviewed October 24, 2015

We stayed here for our daughter's softball tournament. We were concerned about noise and asked for a room away from the highway. The manager at the front desk thought our request was absurd, so she said she would have a room for us in an hour. We left and came back to a room over the front entrance and next... More 

Helpful?
Thank JennB0769
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for being our guest. Please accept our sincere apology for the service level during your stay. More 

San Francisco, CA
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed October 19, 2015

The hotel is pretty basic. The one nice thing about this hotel is that we were able to walk to a very nice restaurant, Chef's Table. My complaint about this hotel was that both my husband and I were staying in the room and the bed only had a table on one side. There was also only 1 coffee pod... More 

Helpful?
Thank debreb
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for being our guest! We appreciate your imput. More 

Spokane, Washington
Level Contributor
135 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed October 19, 2015

Very Clean and Very well aid out suite type of hotel. First time we have stayed at one of these hotels and we are glad we did. It was fairly new and the beds were very comfortable. Will stay here again. One thing I will note is when we went to put some beverages in the mini fridge the guests... More 

Helpful?
Thank b40dash8
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for being our most recent guest! Please come back and see us again! More 

1 review
5 of 5 stars Reviewed September 28, 2015 via mobile

Shelia from customer service at the front desk was very professional and helpful. She even remember my dad's name and his room preference. We had some room adjustment request at the last minute. She ask us to wait in the lobby. Shortly after, she got our requests exactly as we wanted. Customer service does not get better than that. Room... More 

Helpful?
Thank tam_san_jose
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for the feedback and the kuddo's for Shelia! I will pass it on to her and the entire staff!! More 

Kansas City
Level Contributor
157 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed September 25, 2015

No big surprises if you're familiar with the brand, but this hotel really delivered exceptional service on my recent visit. You know how you can tell when the staff is really focused on delivering exceptional service? This is one of those hotels. Everyone I interacted with was on the ball, engaged, and eager to help. Would absolutely stay here again.

Helpful?
Thank lesuerg
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for being our guest! We hope you visit again soon! More 

1 review
5 of 5 stars Reviewed September 14, 2015

I travel quite often and love when I arrive at a hotel and the staff is friendly. Well this happened on this trip. From the time I arrived everyone here had a great attitude. Sheila at the front desk was all smiles and very accommodating to my entire party which consisted of 7 tired travelers. We were there to perform... More 

Helpful?
Thank Otis W
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for recognizing our staff members! We appreciate you being our guest - please come back and visit! More 

Hayward, California
Level Contributor
3 reviews
5 of 5 stars Reviewed September 13, 2015

Great location to Thunder Valley.... saw concert. Room was very spacious for 3 people, very clean, beds were super comfy! Needed a little more lighting but other than that it was a very nice place to stay! Would stay here again!

Helpful?
Thank Rachael A
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for being our guest! Please vist again soon! More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 30, 2015 via mobile

Everything and everyone in this hotel was perfect! The rooms are amazing and roomy. The staff are awesome. They went out of their way to make us feel comfortable. The location was also great! Right in the middle of all the stores and attractions. We paid an unbelievable low amount for 5 guests and 3 beds, but I'm not complaining.... More 

Helpful?
Thank Yolanda R R
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review

Thank you for being our guest! Please visit again soon! More 

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