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Doubletree Los Angeles/Rosemead

3.0 of 5
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888 Montebello Blvd, Rosemead, CA 91770
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1 room 1 guest
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Doubletree Los Angeles\/Rosemead
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313 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fermoy, Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent 4 nights at the Doubletree Rosemead. Hassle free check in and check out with very attentive and professional staff....warm cookie was a bonus! The room was immaculate and I found the beds super comfortable with crisp clean linen. There was also a fridge, microwave and kettle provided. We did not eat at the hotel as we were out every... More 

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Guadalajara, Mexico
1 review
4 of 5 stars Reviewed 6 days ago NEW

My family have stayed in this hotel for a few years now, and look forward to our stay here every time. Staff is always helpful, facilities are always clean, the shuttle service available and the mall is just across the street

Review collected in partnership with DoubleTree by Hilton

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Washington, District of Columbia, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel was great. Across the street from the mall and it's off the highway as well. We stayed in the older section of the hotel, make sure to ask the front desk which part of the hotel it is at because it's a fairly long walk from the front desk. The room itself was okay, there... More 

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Oakland, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

we picked this hotel because I like the Hilton/double tree brand (and the cookies). Rosemead is maybe 20-30 minutes to Universal Studios and Venice Beach which was the purpose of our trip. There is a nice size mall across the street although we didn't make it there BUT there is an AMC movie theatre up the street with lazyboy recliners... More 

Review collected in partnership with DoubleTree by Hilton

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Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review

Dear Rachelle: Thank you for taking the time to write your comments about our hotel on TripAdvisor after your recent stay with us. Thank you also, for completing one of our online questionnaires. I was delighted to see that you enjoyed the hotel and that our location was just perfect for you. We certainly appreciate your business very much and... More 

Atlanta, Georgia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel recently went through a renovation and they did a good job of it. They layout is somewhat confusing but the hotel is nice. The staff is good at their jobs and the service is great. no shortage of restaurants nearby

Was this review helpful? Yes
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review

Dear lvhgvguy: Thank you so much for your remarks on TripAdvisor after your recent stay with us. We are happy that you like the addition and renovation of our hotel. Of course, most importantly, thank you for your patronage. We appreciate your business very much and look forward to serving you again. Steve Winning General Manager More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We usually stay at this Hotel when traveling to LA. Los Angeles is only a 1/2hr drive, family in Whitier 15min tops, and the others in Riverside under an hour. Don't pay double to stay in L.A. when this great hotel is under 30min away!

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Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review

m209gutierrez: Thank you for sharing your comments about our hotel on TripAdvisor after your recent stay at our hotel. I was delighted to hear that our location was so good for you and that you have stayed with us before. Thank you so much for your business. We look forward to serving you again in the future. Steve Winning General... More 

roseville, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Hotel service was terrible. Arrived a little early and the hotel rep said she would put a rush on my room. Came back at check in time and the room was still not ready. Ordered a well drink at the bar and was charged $3, which was fine. The next day, ordered the same well drink. Charged me $6. I... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review

Jang D. Thank you for your comments on TripAdvisor after your recent stay with us. As you know, I have already reasponded to you directly as the result of your online commentary to us through our DoubleTree/Hilton survey. Again, I sincerely apologize to you for the situation you encountered in our lounge. As the result of your telling us about... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

I give them an A for effort on remodeling this place, but more money must be invested in the quality of the rooms and noise transfer. Try to ensure that people do not have to listen to the person in the next room, smoring, talking, watching TV, etc....

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review

W1975QMkimberlya: Thank you for writing your comments about our hotel on TripAdvisor after your recent stay with us. I sincerely apologize to you for the issue with noise and the noise transfer from room to room in our facility that you experienced. As you know, we have just added a new addition to our hotel. Although it seems to be... More 

Fort Myers, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A nice new building including a new check-in counter, lobby, bar and restaurant was very nice. It is attached to the old building which is in the finishing stages of renovation. I was in the older section, in a renovated room and had a great 2-night stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review

Gordon Scot A. Thank you for responding about our hotel on TripAdvisor.com. I was happy to see that you had such an enjoyable stay and that you experienced some of our new facilities. Most importantly, thank you for your patronage. We appreciate your business very much and look forward to serving you again in the future. Steve Winning General Manager More 

Omaha, Nebraska
Level Contributor
8 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

My husband had to go to Southern California for work and we decided to stay here since its close to his offices and the mall is right across the street. We come to the area 4-5 times a year but have never stayed here. We always stay at the Hilton properties and have never been disappointed until now. It was... More 

Was this review helpful? Yes
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review

krise57: Thank you for writing your remarks about your recent stay at our hotel on TripAdvisor. I am shocked and disappointed to hear about your experience. Although we were extremely busy when you wanted an early check in and could not provide it that is certaily no excuse for rudeness. If you could either provide the names of our associates... More 

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