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All 6 Rocklin hotels

Heritage Inn Express Rocklin

2.0 of 5 Hotel   |   4480 Rocklin Road, Rocklin, CA 95677
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Heritage Inn Express Rocklin
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39%
Ranked #5 of 6 hotels in Rocklin
A recent review
5 of 5 stars Reviewed May 23, 2014
Ray H Sacramento, California
  • Overview
  • Reviews (54)
  • Photos (13)
  • Amenities
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  • Room tips (23)
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54 people have reviewed this hotel

Traveler rating
    9
    12
    8
    9
    16
See reviews for
26
13
5
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Its one of the cheapest places to stay in town but theres a reason its so cheap! The rooms are out dated and reek of stale cigarette smoke! The beds are old and springy and worst of all they have a serious issue with their plumbing! Our toilet clogged and overflowed when my son used it in the middle of... More

Was this review helpful? Yes 4
Braham D, General Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More

Carlton,Or
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 28, 2014

Not a pleasant place to stay. I don't complain much becuase it's usually a place to lay my head. I was there to celebrate my brothers 30th wedding anniversary. My room hadn't been updated since the 70's. The room was dark and smelled of cigarette smoke. The towels were see through and the shower head was pathetic. The people next... More

Was this review helpful? Yes 5
Braham D, General Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More

Sacramento, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2014

We spend a night in this hotel good location ,close to restaurant that are open 24 hours and close to highway. Room was clean no smell and non smokers. Price was cheaper than other hotels in the area.

Was this review helpful? Yes 1
Braham D, General Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests. We hope to see you again. If we... More

South Lake Tahoe, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 20, 2014

Our recent stay at this hotel was not up to our standards. First we did an advance reservation which requested a ground floor level room due to my wifes' broken ankle and being on crutches. We were given a room on the second floor, room 205. When I asked why we were being placed on the second floor, we were... More

Was this review helpful? Yes 4
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More

Grants Pass, Oregon
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 18, 2014

My husband and I booked a 2 night stay through expedia. We arrived at the hotel and it was a little questionable from the outside (mattresses laying outside in the back...ick). The lobby looked like it needed a total remodel, old and worn looking. The guy behind the desk was pleasant. We got our room number and keys and took... More

Was this review helpful? Yes 3
Braham D, General Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More

San Rafael, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 3, 2014

Nice motel, clean. Well located. But ran out of bagels by 6:30 am, and no peanut butter nor cream cheese as spreads (and some protein). Dismal breakfast offering compared to other motels (Kinda felt like a promise of breakfast, then a "bait-and-switht"....)

Was this review helpful? Yes 1
Braham D, General Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More

Truckee, California
Top Contributor
71 reviews 71 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 10, 2013

We've stayed here more than once and it is a great location just off highway 80. Price is amazingly low for the quality of the accommodations. Nothing within walking distance but many good restaurants within a couple of miles.

Was this review helpful? Yes
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests. We hope to see you again. If we... More

Sacramento, California
1 review
4 of 5 stars Reviewed November 22, 2013

I'm a writer, and find Heritage Inn Express in Rocklin a fine place to work in peace and quiet, with considerate, friendly staff and personable manager. It's also close to where my two boys go to school, and convenient for them to visit.

Was this review helpful? Yes
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests. We hope to see you again. If we... More

Portolla Valley, CA
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 25, 2013

We booked a room using united miles. Unfortunately there was a fire in the Rocklin area so the hotel smelled of smoke (not its fault), but the hotel itself is pretty run down and has an interesting clientele (guy in a wife-beater t-shirt walking in with a 6 pack of beer). We decided to move down the road to a... More

Was this review helpful? Yes 2
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another... More

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Additional Information about Heritage Inn Express Rocklin

Address: 4480 Rocklin Road, Rocklin, CA 95677
Location: United States > California > Rocklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Heritage Inn Express Rocklin 2*
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Also Known As:
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Hotel Express Rocklin

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

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