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All 25 Riverside hotels

Courtyard by Marriott Riverside Downtown/ UCR Area

3.0 of 5 Hotel   |   1510 University Avenue, Riverside, CA 92507
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Ranked #8 of 25 Hotels in Riverside
A recent review
5 of 5 stars reviewed 2 weeks ago
Nan W
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75 reviews from our community

Traveler rating
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    19
    3
    7
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12
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34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 3 nights here in August 2014. The hotel is undergoing a major renovation and WOW! is all I can say. The hotel lobby is amazing! I was lucky to get a room that was already renovated, and boy is it ever nice! I stayed here a couple years ago and it was nice, but this is elegant! The... More

Was this review helpful? Yes 1
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your wonderful comments regarding your recent stay with us. We appreciate you giving us the opportunity to host your accommodations. While our renovation is still ongoing, thank you for your positive feedback. I am sure you will really love it once everything is complete. We know that you have many choices for hotel accommodations when staying in... More

Oakton, Virginia
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 14, 2014 via mobile

Corp. Marriott thought green and burgundy was "so 1990s" that Courtyards are being hosed out and renovated. The new design manages to make the same floor space appear smaller, crowded, and "cheap". Perhaps there will be improvements, but: -noisy construction between 8 and 5 -one elevator not enough for 6 floors - wifi works if you can access Comfort Inn... More

Was this review helpful? Yes
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your comments regarding your recent stay with us. I truly regret that your stay experience was affected by our property improvement process. As you have notice our lobby area has already been renovated and our rooms currently undergoing a renovation. I do want to make a note that we are still adding enhancements to each of the... More

Chesterfield, Missouri
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 6, 2014

This hotel was undergoing remodeling, which we did not know about. Only one elevator was working very slowly. The hallway on the first floor was closed off, so you couldn't use the stairs to get to your room. It was difficult to get around. Very long wait for elevator. My husband left his cell phone charger in the room, which... More

Was this review helpful? Yes
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for filling out the survey regarding your recent stay with us. Reviewing your comments, I truly regret that you did not have a great experience. I take the guest experience and your feedback very seriously. I would like to hear more about your experience and how we could have made it better for you. Please fill free to... More

AmarettoSour
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 25, 2014

Had to park in the back of the parking lot in dark corner to check in; Soon as my bf gets out the car a man approaches the car I ignored him luckily my bf saw him turns out guy was a drug dealer offering his crap. My bf notices another guy these men were a team once they leave... More

Was this review helpful? Yes
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your feedback regarding your recent stay with us. I truly regret that you did not have a great experience due to your security concerns. As you stated, we do have security on property to help make sure that our property is secure. Our goal is to provide our guest with the best guest experience possible to all... More

Orange County, California
Top Contributor
124 reviews 124 reviews
94 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed July 23, 2014

I stayed here for the first time this week and knew up front about the renovation. This is always a slippery slope due to your individual luck of hitting the renovation or what's left of it at the correct time of a stay. I was initially given a room at check in and after getting the key packed I asked... More

Was this review helpful? Yes 2
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your comments regarding your recent stay with us. I truly regret that your stay experience was affected by our floor by floor renovation. While we strive to keep our hotel and rooms in the best condition possible I understand that this is not the most convenient situation possible. Our renovation should be complete by late October and... More

Concord, NC
Top Contributor
243 reviews 243 reviews
56 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed July 17, 2014

As a Marriott member, I stay true to the brand. Good location right off the 215. Got a corner room with a balcony which was quiet and larger than the normal size rooms. The room was a little dank, I believe it was because they had the temp set too high. Not enough light in the sink/vanity area. I would... More

Was this review helpful? Yes
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for taking the time to complete the survey regarding your recent stay with us. Thank you for giving us the opportunity to host your accommodations. We are truly grateful to have hotel team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. I have some fantastic news for... More

Yuma, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2014

The staff at Courtyard is wonderful. The check in process was very quick and welcoming. The room was very clean and comfortable. Their beds were wonderful. We felt like we were at home while staying there.

Was this review helpful? Yes 3
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your wonderful comments regarding your recent stay with us. Thank you for giving us the opportunity to host your accommodations. We truly are pleased that you enjoyed your stay. Currently we are in the process of having our rooms renovated floor by floor. As you might have notice our lobby area has already been renovated and our... More

Santa Ynez, CA
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 17, 2014

We had a one-night stay here recently, and while some things were good, others were not-so-good. First, the very comfortable Marriott king bed was present, which is always a plus. Our room was roomy and other guests were quiet, which was also good. I also very much appreciate free wifi in the room and a refrigerator for cold drinks -... More

Was this review helpful? Yes
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your feedback regarding your recent stay with us. I truly regret that you did not have a great experience due to your concerns regarding the property and its security. We do have security that patrols the property at night and staff that walks the property during the day. The hotel is also being renovated floor by floor... More

Gardena, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2014

Angela was able to handle everything professionally & full of charisma all by herself! Angela took the customer's order, handled the cash register, bartended, chef'd up all the food, & waited tables while serving all the customers! Very well organized, great multi-tasking skills & excellent attention to detail! Angela has the characteristics of great leadership! Her passion & determination will... More

Was this review helpful? Yes 1
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your comments regarding your recent stay with us. We are truly grateful to have hotel team members like Angela that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Riverside area and we appreciate you... More

Modesto, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 3, 2014

I am a business traveler and Marriott Gold status. Simply put this place is a dump. The lobby is up to date, but the rooms are stuffy, musty, old, and dirty. The mattresses are worn and dirty too! I have stayed twice here, and will not return. If Marriott continues to allow these dumps to operate I will switch to... More

Was this review helpful? Yes 1
Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your comments regarding your recent stay with us. I truly regret that your stay experience was affected because your felt the guestroom amenities were out of date. While we strive to keep our hotel and rooms in the best condition possible I understand that you felt it looked out of date. With that said, I have some... More

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Additional Information about Courtyard by Marriott Riverside Downtown/ UCR Area

Address: 1510 University Avenue, Riverside, CA 92507
Location: United States > California > Riverside
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Riverside Downtown/ UCR Area 3*
Number of rooms: 163
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Also Known As:
Courtyard By Marriott Riverside Hotel Riverside
Courtyard Riverside
Riverside Marriott
Riverside Courtyard

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