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All 25 Riverside hotels

Courtyard by Marriott Riverside Downtown/ UCR Area

3.0 of 5 Hotel   |   1510 University Avenue, Riverside, CA 92507
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Courtyard by Marriott Riverside Downtown/ UCR Area
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72%
Ranked #7 of 25 hotels in Riverside
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
dr2spike Gardena, California
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65 people have reviewed this hotel

Traveler rating
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    23
    17
    2
    4
See reviews for
17
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Gardena, California
1 review
3 of 5 stars Reviewed 1 week ago

With all due respect, I don't understand the breakfast service incompetence. I understand it was busy, though how do you keep making mistakes & not giving customers the correct order? This happend both mornings, not just to me personally, also to at least three other customer. The first morning I watched other customers get a wrong order. It was taken... More

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Thomas L, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your comments regarding your recent stay with us. I truly regret that you did not have a great Bistro experience. I would be more than happy to discuss Bistro experience with you if you would like. Please fill free to contact the hotel and ask for the General Manager Thomas Long. Our goal is to provide our... More

Chandler, Arizona
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy check in, everything was ready when we arrived. Room was very clean. Included a frig & microwave. Lots of places for all kinds if food. Recommend Hero restaurant & brewery. Large food portions & good beer. Also went to Dukes which is a little dive bar but friendly. The bartender made us feel comfortable. Talked to us like we... More

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CourtyardRiverside, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Dear njules, We are so glad you had the chance to experience some of the local restaurants. Riverside is a very friendly place and we all take pride in that. I will pass on your comments to our team here and we are happy that you enjoyed your stay with us. We look forward to having you stay with us... More

Tempe, Az
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very close to UCR, very convenient to freeway access. Staff was very accommodating, very quick check-in and check-out, clean rooms, modern lobby and amenities. The area is a little rough looking, but I didn't feel unsafe at anytime.

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CourtyardRiverside, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you Michael G. for taking the time to let us know about your stay. We are very happy our location close to UCR worked out for you. We hope to see you back here very soon! More

Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was the second time we had stayed at this hotel. As others have said, the desk staff were very helpful and friendly. However, we did have an issue whereby our room wasn't cleaned one day and was very late another day. The room was comfortable and we had a nice view. The bed was great. It is very odd... More

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CourtyardRiverside, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Dear Christine D, Thank you very much for taking the time to let us know about your experiences here. We are very sorry for the confusion regarding the menu and the difficulties in getting a vegetarian meal for your husband. We have addressed the issues you encountered with the team for we do pride ourselves on great service throughout the... More

California
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 15, 2014

Marriott hotels rarely disappoint. Lovely staff, great rooms. Read other peoples reviews for in depth critiques. I wouldn't call this downtown. It's an easy drive but this is hardly considered downtown. Riverside has serious crime and homeless issues so be aware of your safety at all times when out and about.

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CourtyardRiverside, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Dear Uptowngal12, Thank you so much for taking the time to review our hotel, we really appreciate your feedback. I will definitely share your comments to our team, they pride themselves on giving great service! Thank you again and we hope to see you back very soon. More

Fort McMurray, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2013

Hotel is very clean, friendly staff, and good location to sights and things to do. Beds are very comfortable, had a nice view. We were immediately greeted by housekeeping and she asked us if we have everything we need for our stay, that is so wonderful!

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CourtyardRiverside, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you nella154915 for taking the time to fill out a review on your recent stay with us. I appreciate you mentioning some of the key moments you enjoyed while staying with us. We value our customers and feel that hospitable service is necessary for all of our guests. I am glad that your stay was one to remember. We... More

Newport Beach, California
1 review
5 of 5 stars Reviewed November 25, 2013

I stay at this hotel all the time. The front desk is very friendly and helpful. They completed the renovation of the Lobbby and the new Bistro. They offer free Wi Fi while other hotels in the area charge a fee for. Overall the staff is great and it is an enjoyable stay every time.

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CourtyardRiverside, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Dear RED3751, Thank you for recent review. I appreciate you mentioning some of the amenities that we offer. You are correct that we offer complimentary WIFI along with complimentary parking for all of our guests. I am most happy to read that the team made your stay enjoyable! We hope to see you back very soon More

Fresno, California
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 24, 2013

I booked my stay thru Marriott got a great price. The hotel was very clean and somewhat sketchy. Parking behind hotel was dark and felt unsafe after dark. Very friendly staff upon check in. Room was very clean but amenities were sparse. Location is good for college and not to far from downtown area. No views that I could see.

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CourtyardRiverside, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Dear Calipan, Thank you for taking the time to write a review on your recent stay. We definitely value our guest feedback. With that said, I will be sure to discuss your comments with the team so that we can come up proactive solutions for our future guests. I am happy to read that our property was clean and convenient... More

Denver
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed October 17, 2013

Checked in after midnight for a 1 night stay. We got to the room and pretty much passed out right away. Housekeeping was banging on the door at 8am and again at 8:15 trying to turnover the room so we got up and out of there quickly. Barely spent 8 hours there before we had to leave. If it's the... More

Was this review helpful? Yes 1
CourtyardRiverside, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

Thank you for your honest feedback, we have addressed our team regarding this issue and we do apologize for the frustration you encountered. I know we have reached out to you in regards to this and to also make sure we can get your items back to you! More

Laguna Beach, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2013

Local vagrants were allowed to loiter around the pool. One loud, angry and disturbed individual repeatedly entered the hotel lobby and then slashed the tires of our car parked in the hotel's lot, right next to the building. This was not a family-friendly environment. I would not count on this hotel to lift a finger to safeguard your car. Unfortunately,... More

Was this review helpful? Yes 1
CourtyardRiverside, General Manager at Courtyard by Marriott Riverside Downtown/ UCR Area, responded to this review

It is very unfortunate that your travels and stay were disrupted by a random act by someone not affiliated with the hotel. Please feel free to contact me here at the hotel to discuss further. We do take our security very seriously and we do our best to insure everyone has a pleasant and relaxing stay. More

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Additional Information about Courtyard by Marriott Riverside Downtown/ UCR Area

Also Known As:
Courtyard By Marriott Riverside Hotel
Courtyard By Marriott Riverside Hotel Riverside
Courtyard Riverside
Riverside Marriott
Riverside Courtyard
Address: 1510 University Avenue, Riverside, CA 92507
Phone Number:
Location: United States > California > Riverside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Riverside
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Riverside Downtown/ UCR Area 3*
Reservation Options:
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