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All 25 Riverside hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   11043 Magnolia Avenue, Riverside, CA 92505 (Formerly Comfort Inn Riverside)
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23%
Ranked #19 of 25 hotels in Riverside
  • Reviews (19)
  • Photos (13)
  • Amenities
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  • Room tips (4)
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19 people have reviewed this hotel

Traveler rating
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    10
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Fort Lauderdale, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This hotel does not meet the Quality brand standards. We stay at Quality inns often and this location was equal to a lower tier of the Choice chain. The room showed wear. The breakfast consisted of sweet rolls, bread, cereal and waffles. There was no real protein available like other Quality Inns.The one positive thing was the young lady who... More

Was this review helpful? Yes
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear Davidcpo, Thank you for taking the time to post your comments about your stay at our hotel. I would like to apologize for our breakfast not offering many protein items other than yogurt. We do review all our comments from our guests to help improve our hotel. I do hope that we may have the opportunity to offer you... More

Sacramento, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I wrote this review about this hotel 3 weeks ago, after being asked to do so by the "Choice hotels" website.It was never published even though I was a confirmed guest.. I would not trust their reviews if they won't publish the negatives. This "suite" that I stayed in was filthy. The pull out mattress had a large BLOOD stain... More

Was this review helpful? Yes
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More

Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

One of the worst Quality Inn Hotels we have stayed in. Carpet was a mess and we kept our shoes on the entire stay. The bathroom tub nor the sink would not drain properly. Asked front desk numerous times to fix but nothing was done. Breakfast was very dirty and never fully stocked with items. It was just the location... More

Was this review helpful? Yes
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, I would like to thank you for taking the time to post your comments. I apologize for your stay not being an exceptional one. We do review our comments and use the information to improve our hotel. As for the cleaniness issues thay will be addressed. Again I do hope that you visit us again to see our... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 17, 2014

This hotel had the nicest front desk lady. I did not have a remote for the TV and she promptly brought up a new remote and programmed the TV. The bed is comfortable as are the pillows. The Hot Tub is a 2 person Hot Tub with 8 water jets. Very Relaxing! Some parts feelbdated like the not very well... More

Was this review helpful? Yes
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear David, Thank you for taking the time to post your comments about your stay at our hotel. I do hope that you will visit us again in the near future. Regards Danny Patel, GM More

Los Angeles, California
1 review
5 of 5 stars Reviewed October 15, 2013 via mobile

I stayed at the property in the end of September and again beginning of October. Check-in was always easy and efficient. The lady at the front desk was always cheerful, wish I could remember her name atm. The rooms are quite spacious, clean, comfortable and they supply bubble bath in their hot tub rooms :) They are quite relaxing after... More

Was this review helpful? Yes
Danny P, General Manager at Quality Inn & Suites, responded to this review

Thank You Roadtripping13 taking the time to post your comments. I do hope you visit us soon. I will forward your response to our staff. Again thank you for your compliments. Danny P More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 19, 2013

After being evacuated from the fire, there were no rooms to be found any where near Idyllwild. My Mom found this hotel and was treated very kindly by the staff and they allowed her to stay with her 2 dogs. It met her needs and she was grateful for the nice staff.

Was this review helpful? Yes
gmca775, General Manager at Quality Inn & Suites, responded to this review

Dear DSMcNamara, I would like to thank you for taking the time to write a review of our hotel. I do hope that you are well and your dogs are happy in their new home. We thank you for your kind words about our staff, we do strive to make our guest stay a wonderful experience. Again thank you for... More

Tulsa, Oklahoma
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 18, 2013

I had made a reservation at this hotel. When I arrived, I realized it had outside corridors, accessible stairways, etc. I asked to see a room. After staying most of the summer at Choice Hotel properties, I could not bring myself to stay there. He assured me it was safe because there was an elevator. However, the elevator is accessed... More

Was this review helpful? Yes
gmca775, General Manager at Quality Inn & Suites, responded to this review

7/31/13 Dear Mrs. Judi92315, Thank you for taking the time to tell us about our hotel. I do apologize that you had to cancel your reservation with our hotel because we could not meet with your level satisfaction. I have spoken to the housekeeping and maintenance staff in regards to the cleanliness issues and repairs. We sincerely appreciate your feedback.... More

Mississauga, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 26, 2013

I have never been in such a disgusting hotel in my entire life. The list of deficiencies is as follows: no smoke detector, mold under the closet, large red stains all over the chair, stained sink & phone & mattress (probably from red wine), the hairdryer and all the decor were from the late 70's or early 80's, the washroom... More

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san diego, ca
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 23, 2013

This is a 2 star hotel - what a joke. It makes Motel 6 look like a 3 star hotel. We were given room #211 - it was unbelievably DIRTY. Mirrored closed doors were cracked AND ready to fall out. Chair was so stained and dirty you wouldn't dare sit down, Walls had significant damage and were being repaired by... More

Was this review helpful? Yes
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Additional Information about Quality Inn & Suites

Address: 11043 Magnolia Avenue, Riverside, CA 92505 (Formerly Comfort Inn Riverside)
Phone Number:
Location: United States > California > Riverside
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Comfort Inn Riverside
Riverside Quality Inn
Quality Inn Riverside

13 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Great location within walking distance of shops and restaurants. Over-sized rooms, many with in-room whirlpool bathtubs. Free wireless high-speed Internet access in all rooms, in the lobby and breakfast room. ... more   less 
Number of rooms
42

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