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Quality Inn & Suites

2.0 of 5
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11043 Magnolia Avenue, Riverside, CA 92505 (Formerly Comfort Inn Riverside)
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Quality Inn & Suites
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Ranked #17 of 25 Hotels in Riverside
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23 reviews from our community

Traveler rating
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    3
    3
    5
    11
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4
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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    (7)
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Contributor
15 reviews 15 reviews
12 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Quality inn and suites in riverside is an older motel that needs remodeled. It barely deserves the 2 star rating it receives. It is overpriced for the condition of the hotel, and arrive early if you want a parking spot.

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San Jacinto, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 26, 2015

Worst Hotel I have stayed at ever. when checking in the people working counter were nice .<POSITIVE> OPENING the door of a suite non smoking room . could smell smoke right away!!!Spots an stains every where on the carpet. Curtains where the balcony is . We move them ashes, food , an what ever on the floor, it looked like... More 

Was this review helpful? Yes 1
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for posting your comments and concerns about your stay at our hotel. I will address these issues with our staff. As for the smoking around the hotel I will try to have an area assigned for smoking so that guests do not have to smell smoke. Also I will make sure we start deep cleaning our... More 

Los Angeles
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 20, 2015

We stayed for one night while in town for an engagement party. The rooms overall were not very clean- lots of stains on the furniture- but the sheets were fine and towels were soft. We were in no need of anything fancier than a place to change clothes and sleep, but I must say, there were a couple times I... More 

Was this review helpful? Yes 1
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear MimiLA32, Thank you for posting your comments about our hotel. I do apologize that it was not to your satisfaction. We do want our guest to feel safe when staying with us. Thank you for calling the desk in concern about someone knocking on your door. I do hope that you will reconsider and stay with us again in... More 

Barstow, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Stayed in a suite over the weekend. I had previously visited this hotel and stayed in a standard room, with mixed results. This was a world of difference. Double everything: sinks, TVs, dressers, et al. The balcony, with small table and chair, was an unexpected bonus: fresh air + a view (of Riverside...)! Noise was minimal, and all the plumbing... More 

Was this review helpful? Yes 1
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for posting your comments about your stay at our hotel. Our staff will appreciate your commnets. I do hope you visit us again soon. Sincerely, Danny Patel, GM. More 

Fort Lauderdale, Florida
Contributor
19 reviews 19 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 5, 2014

This hotel does not meet the Quality brand standards. We stay at Quality inns often and this location was equal to a lower tier of the Choice chain. The room showed wear. The breakfast consisted of sweet rolls, bread, cereal and waffles. There was no real protein available like other Quality Inns.The one positive thing was the young lady who... More 

Was this review helpful? Yes 3
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear Davidcpo, Thank you for taking the time to post your comments about your stay at our hotel. I would like to apologize for our breakfast not offering many protein items other than yogurt. We do review all our comments from our guests to help improve our hotel. I do hope that we may have the opportunity to offer you... More 

Sacramento, California
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 13, 2014

I wrote this review about this hotel 3 weeks ago, after being asked to do so by the "Choice hotels" website.It was never published even though I was a confirmed guest.. I would not trust their reviews if they won't publish the negatives. This "suite" that I stayed in was filthy. The pull out mattress had a large BLOOD stain... More 

Was this review helpful? Yes 2
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 8, 2014

One of the worst Quality Inn Hotels we have stayed in. Carpet was a mess and we kept our shoes on the entire stay. The bathroom tub nor the sink would not drain properly. Asked front desk numerous times to fix but nothing was done. Breakfast was very dirty and never fully stocked with items. It was just the location... More 

Was this review helpful? Yes 2
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, I would like to thank you for taking the time to post your comments. I apologize for your stay not being an exceptional one. We do review our comments and use the information to improve our hotel. As for the cleaniness issues thay will be addressed. Again I do hope that you visit us again to see our... More 

Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 17, 2014

This hotel had the nicest front desk lady. I did not have a remote for the TV and she promptly brought up a new remote and programmed the TV. The bed is comfortable as are the pillows. The Hot Tub is a 2 person Hot Tub with 8 water jets. Very Relaxing! Some parts feelbdated like the not very well... More 

Was this review helpful? Yes
Danny P, General Manager at Quality Inn & Suites, responded to this review

Dear David, Thank you for taking the time to post your comments about your stay at our hotel. I do hope that you will visit us again in the near future. Regards Danny Patel, GM More 

Los Angeles, California
1 review
5 of 5 stars Reviewed October 15, 2013 via mobile

I stayed at the property in the end of September and again beginning of October. Check-in was always easy and efficient. The lady at the front desk was always cheerful, wish I could remember her name atm. The rooms are quite spacious, clean, comfortable and they supply bubble bath in their hot tub rooms :) They are quite relaxing after... More 

Was this review helpful? Yes
Danny P, General Manager at Quality Inn & Suites, responded to this review

Thank You Roadtripping13 taking the time to post your comments. I do hope you visit us soon. I will forward your response to our staff. Again thank you for your compliments. Danny P More 

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