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All 25 Riverside hotels

Riverside Marriott

3.5 of 5 Hotel   |   3400 Market Street, Riverside, CA 92501
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Ranked #4 of 25 Hotels in Riverside
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Peter D Chico, California, United States
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213 reviews from our community

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    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chico, California, United States
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As a regular business traveler, it's nice to return to a hotel and be greeted by familiar faces. This property meets all the expectations of a Marriott, and the concierge lounge (for Marriott frequent guests) has terrific customer service and a focus on helping the frequent traveler feel "taken care of" by the hostesses. Corliss returns to this location after... More

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Manteca, California, United States
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a regular Marriott customer and with my daughter attending UCR for Grad School, I normally stay at the Courtyard near the University. The Courtyard however is currently undergoing upgrades and construction, and has been noisy and generally cluttered so I opted to stay downtown in the full service Marriott across from the Convention center. Rates checked online were... More

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Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and for sharing your feedback. It sounds like you entered the property from 4th Street which is along the back of the hotel. It is much easier to enter from 5th Street where our driveway will place you right at the lobby entrance. As a valued guest we appreciate... More

West Hollywood, California
Contributor
16 reviews 16 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was quick easy and polite, room was on 2nd floor overlooking the pool, room was very clean and comfortable. The room was quiet, but the hotel didn't seem real full either, so not sure if that is always true, but the lobby bar was active when I stepped out and you couldn't hear any of that from my... More

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Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for sharing your experience at our hotel We are delighted that you found our hotel comfortable and conveniently located. I apologize that you were charged for parking when you should not have been. Feel free to email me so we can refund that to you. Again, thank you for your feedback. We hope to see... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was staying at the hotel number of times during summer. Location is good, staff is friendly. Every time I was reserving 'two bed' room and was getting king with complimentary sofa instead. This was the major inconvenience especially when reservation says it guarantees two bed. Bar is good. Restaurant and breakfast are all right even though overpriced. It is... More

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Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for choosing the Marriott Riverside during your travels this summer. I apologize for the inconvenience with not receiving the room type you had requested. I appreciate how frustrating that must have been. Should your travels bring you back please feel free to let me know so that I can ensure that you are taken care... More

Los Angeles, California
Top Contributor
139 reviews 139 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times on business. The staff is friendly, especially the afternoon bartender and the evening Concierge Lounge lady. The front desk staff has been very helpful on every visit. I've eaten here on each of my stays, and will continue. I prefer not to leave the property to eat. There certainly isn't any place tempting... More

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Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are always looking for opportunities where we can improve upon our guest's experience. I am sorry that Sales has delayed in responding to you. If you still need assistance please let me know. I would be happy to have someone follow up with... More

Hayward, California
Top Contributor
70 reviews 70 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

right at the heart of the convention center, close to the Mission Inn and shopping and restaurants.Spacious room, well appointed. Had a microwave, refrigerator, coffee maker, and real glass glasses. Bed was comfortable, nice lobby and meeting rooms, bar and a restaurant. Staff were helpful, we were always greeted, and the bell staff person even showed us all room amenities... More

Was this review helpful? Yes 1
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for sharing your experience. We are delighted that you enjoyed our hotel and we hope to see you again soon. Sincerely, Jeromey Lopez Assistant General Manager More

Cumming, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 18, 2014

I loved location, staff was great. Would not stay again. Housekeeping came back and brought me pillows that were not feather. Mentioned I was visiting friends have not seen in long time. Next morning while packing I noticed a ring and favorite lace vest missing. Called to complain they called head of housekeeping. No one turned in. Really? It was... More

Was this review helpful? Yes 2
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, We thank you for your honest feedback. Cases like yours we take very seriously. By reading the locks to a guest room we can determine who entered a room and when. No one had entered your room in your absence while out with your freinds. I am sorry for your loss. Sincerely, Jeromey Lopez Assistant General Manager More

Minnesota
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 12, 2014 via mobile

I have had two bad stays in a row here. This time I arrived about midnight. I wanted to watch TV, but most of the channels did not work. It was frustrating, but it was late and I didn't want the hassle of changing rooms. The next morning I mentioned it to the front desk, and she said, "Yes, we... More

Was this review helpful? Yes 2
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do... More

Lehigh Valley, PA
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 8, 2014

Comfortable and clean hotel with a nice bar and restaurant in the hotel. Walking distance to the Mission Inn area and great restaurants and shopping there. Staff was friendly and helpful. Nice gym and pool.

Was this review helpful? Yes
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for sharing your expereince. We're glad you enjoyed our hotel and our proximity to downtown Riverside shops and restaurants. We hope to see you again soon. Sincerely, Jeromey Lopez Assistant General Manager More

Brussels, Belgium
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 4, 2014

Hotel with no soul, sad brown rooms. Business does not need to be so depressing. And on top bad service: one day they did not clean my room, another they forgot to return my clothes after dry-cleaning. I will go back to Mission Inn next time in Riverside, I suggest you do the same if there is no much budget... More

Was this review helpful? Yes
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for sharing your experience. Please accept my sincerest apology for where we fell short of ensuring that your were cared for. Understand that this is not representative of the outstanding service we are known for. Please feel free to contact me if you would like to discuss further. We would love another opportunity to win... More

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Additional Information about Riverside Marriott

Address: 3400 Market Street, Riverside, CA 92501
Location: United States > California > Riverside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Riverside Marriott 3.5*
Number of rooms: 292
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Also Known As:
Riverside Marriott Hotel Riverside
Marriott Riverside

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