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All 25 Riverside hotels

Riverside Marriott

3.5 of 5 Hotel   |   3400 Market Street, Riverside, CA 92501
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Ranked #4 of 25 Hotels in Riverside
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Ann H Hayward, California
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208 reviews from our community

Traveler rating
    88
    64
    30
    17
    9
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38
28
14
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hayward, California
Top Contributor
68 reviews 68 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

right at the heart of the convention center, close to the Mission Inn and shopping and restaurants.Spacious room, well appointed. Had a microwave, refrigerator, coffee maker, and real glass glasses. Bed was comfortable, nice lobby and meeting rooms, bar and a restaurant. Staff were helpful, we were always greeted, and the bell staff person even showed us all room amenities... More

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Cumming, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

I loved location, staff was great. Would not stay again. Housekeeping came back and brought me pillows that were not feather. Mentioned I was visiting friends have not seen in long time. Next morning while packing I noticed a ring and favorite lace vest missing. Called to complain they called head of housekeeping. No one turned in. Really? It was... More

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Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, We thank you for your honest feedback. Cases like yours we take very seriously. By reading the locks to a guest room we can determine who entered a room and when. No one had entered your room in your absence while out with your freinds. I am sorry for your loss. Sincerely, Jeromey Lopez Assistant General Manager More

Minnesota
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I have had two bad stays in a row here. This time I arrived about midnight. I wanted to watch TV, but most of the channels did not work. It was frustrating, but it was late and I didn't want the hassle of changing rooms. The next morning I mentioned it to the front desk, and she said, "Yes, we... More

Was this review helpful? Yes 1
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do... More

Lehigh Valley, PA
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfortable and clean hotel with a nice bar and restaurant in the hotel. Walking distance to the Mission Inn area and great restaurants and shopping there. Staff was friendly and helpful. Nice gym and pool.

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Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for sharing your expereince. We're glad you enjoyed our hotel and our proximity to downtown Riverside shops and restaurants. We hope to see you again soon. Sincerely, Jeromey Lopez Assistant General Manager More

Brussels, Belgium
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel with no soul, sad brown rooms. Business does not need to be so depressing. And on top bad service: one day they did not clean my room, another they forgot to return my clothes after dry-cleaning. I will go back to Mission Inn next time in Riverside, I suggest you do the same if there is no much budget... More

Was this review helpful? Yes
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for sharing your experience. Please accept my sincerest apology for where we fell short of ensuring that your were cared for. Understand that this is not representative of the outstanding service we are known for. Please feel free to contact me if you would like to discuss further. We would love another opportunity to win... More

Top Contributor
70 reviews 70 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This stay was perfect! The hotel is clean and very nice. The staff is friendly and ensures your stay is perfect. I really enjoyed the concierge lounge and the morning and evening staff are amazing. I wouldn't hesitate to stay here again in the future.

Was this review helpful? Yes
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, We are delighted that you enjoyed our hotel and staff. We take great pride in ensuring our guest's happiness. We hope to see you again soon. Sincerely, Jeromey Lopez Assistant General Manager More

Thousand Oaks, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I stayed here for business and as such I typically bring most of my own food. One thing I found about this hotel that I find odd is that not all rooms have refrigerators and you need to call in advance to request one, which they cannot guarantee they can get you. I find this odd that in this day... More

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Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for your honest and insightful feedback. We are happy you chose the Marriott Riverside and we hope to see you again soon. Sincerely, Jeromey Lopez Assistant General Manager More

Columbus, Georgia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The stay at this hotel was very nice. The food was expensive however there is restaurant within walking distance. I at a bbq joint several times while there which had some excellent fish. The location is perfect due to Starbucks, CVS and the convention center is walking distance. Would stay again.

Was this review helpful? Yes
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for sharing your experience. Staying at the Marriott Riverside does indeed provide the convenience of walking to many great shops and restaurants. We hope to see you again soon. Sincerely, Jeromey Lopez Assistant General Manager More

Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You cant beat the service and the price of this place. We were very happy with our short stay! Nice pool and jacuzzi nice bar..automatic check if applicable..Marriott always takes care of it's customers!

Was this review helpful? Yes
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Vallued Guest, We are delighted that you enjoyed our hotel and the amenities & services that we offer. We strive to ensure that our guests have great expereinces at our hotel. Sincerely, Jeromey Lopez Assistant General Manager More

North Carolina
Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff across the board at the hotel could not have been more accommodating. Particularly the hosts both in the morning and evening in the concierge lounge on 12. Walking distance to downtown Riverside. Saturday morning farmers market across the street. Ask for room 1115 or 1101 or 1201 for best accommodations. Only complaint (and reason for Very good rating... More

Was this review helpful? Yes
Hotel M, Manager at Riverside Marriott, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your experience. I am delighted that you found our staff to be very accommodating and our location conveniently within walking distance to many of the great restaurants and shopping here in Riverside. Thank you for you honest feedback on our own restaurant and lounge. We hope we will have... More

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Additional Information about Riverside Marriott

Address: 3400 Market Street, Riverside, CA 92501
Location: United States > California > Riverside
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Riverside Marriott 3.5*
Number of rooms: 292
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Also Known As:
Riverside Marriott Hotel Riverside
Marriott Riverside

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