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Marriott Riverside at the Convention Center

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3400 Market Street, Riverside, CA 92501
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1 room 1 guest
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Marriott Riverside at the Convention Center
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292 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, CA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed here a few times, most recently in August 2015. Overall this is still a solid choice for staying in Riverside. The rooms and public areas are clean and well maintained, the pool is pleasant, there is a decent gym (cardio machines and weights), the restaurant breakfast is good, and the staff are friendly and helpful. You can walk... More 

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Binbrook, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

As someone who travels for business regularily I have stayed at several Marriott and non marriott properties over the past several years and this property has been by far the worst! One week prior to check in I called the hotel to confirm that I had booked a room with a King size bed and was told that I had.... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Love this location and the service. Ms Brown provides terrific concierge service. I enjoy the roof top experience as the view is especially nice. The hotel itself is very nice as far as Marriott hotels go.

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Hotel M, Front Office Manager at Marriott Riverside at the Convention Center, responded to this review

Dear Valued Guest, Thank you for your kind work about Ms. Brown. She truly is a gem! We are also lucky to have such a beautiful balcony with a view of downtown Riverside. I hope that you are able to enjoy the view when the festival of the lights are going on. It’s defiantly a site to see. We look... More 

San Bernardino, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a very great establishment!! I enjoyed my stay here more than words can even really explain. It was a gorgeous place. Just walking in was definitely a site to see. The pool area was so amazing. The rooms were very clean and big. The beds were awesome so very comfortable. In All, I would recommend this Hotel to... More 

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Hotel M, Front Office Manager at Marriott Riverside at the Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share about your most recent stay. It’s always a delight to see when a guest enjoys your stay. I am glad our hotel was able to meet each requirement. We look forward to taking care of you again the next time your travels bring you to Riverside. Sincerely, Justine Jacobi... More 

Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My brother and I and two of our friends stayed for three nights second week of July. Have nothing bad to say about this hotel. The lobby is beautiful and the rooms are up to date. We took advantage of the pool and hot tub that was lovely. One night the pool was locked before closing hours and our hotel... More 

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Hotel M, Front Office Manager at Marriott Riverside at the Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us about your stay in July. I am so pleased to see you were able to use the extra amenities at our hotel. It is always difficult when a key doesn’t work, but I am glad we were able to take care of it for you right away.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Visit the concerige lounge at the Riverside Marriott and the AM both concierges Maria and Breana were both very nice and welcoming, they made me feel at home. The same applies to a Ms Brown in the PM shift. The only suggestion that I have is the rooms need to be updated.

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Hotel M, Front Office Manager at Marriott Riverside at the Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to inform us about our concierge ladies. We have a wonderful stay, with three amazing ladies. I will be sharing your kind words with our Food & Beverage manager. In regards to the rooms, we will be doing a remodel within the next two years. I hope you have the opportunity... More 

Irvine, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This Marriott has one of the best teams of staff that I've ever been to and I have been several Marriott's around the world. One person I'd like to call out is Maria at the concierge lounge. I think the test of great service isn't just great service one time but over many repeated interactions. I have breakfast with Maria... More 

Was this review helpful? Yes
Hotel M, Front Office Manager at Marriott Riverside at the Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us about your most recent stay. It’s great to see what an impression Maria makes in our concierge. She puts that extra touch that makes it easier being away from your home. We look forward to the next time you stay with us! Sincerely, Justine Jacobi Front Office... More 

Denver, Colorado
1 review
4 of 5 stars Reviewed 3 weeks ago

I travel to Riverside often for work and make frequent use of this hotel. The staff is what sets this place apart. All of the staff members throughout the hotel are great, especially Breanna in the concierge lounge. In addition to great staff, the concierge lounge usually has quality food for both breakfast and dinner. I frequently skip eating out... More 

Was this review helpful? Yes
Hotel M, Front Office Manager at Marriott Riverside at the Convention Center, responded to this review

Dear Valued Guest, Thank you for sharing your kind words about our concierge. I have shared them with our chef as well as the lady’s working there. In regards to our gym, we are excited to announce soon we will be remodeling the room and expanding. I hope we have the opportunity to serve you the next time your travels... More 

Lexington, KY
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As Marriotts go, this one is really nothing exciting to look at. It's slightly hidden off the main road and there's ample parking in the attached garage. The lobby is well appointed and very clean and the desk staff are exceptional. The first room we were in was an average Marriott room and nothing particularly special but we've been got... More 

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Hotel M, Front Office Manager at Marriott Riverside at the Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your most recent stay. Unforutanly you are correct and it is a Marriott Standard that the concierge is closed on the weekend. If we started to recieving a higher volume of guests that had concierge access, it would be something that we would look into changing. I... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Great location for down town Riverside. Manny from Boston at the front desk was very accommodating and helped me with my requests for the pool and meals. Val from Hawaii, one of the food managers was awesome! She helped me with all my food and beverage needs. I would absolutely recommend this hotel for work or pleasure.

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