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Santa Cruz Inn

3425 Market Street, Riverside, CA 92501
Hotel amenities
Santa Cruz Inn
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Ranked #21 of 25 Hotels in Riverside
A recent review
3 of 5 stars Reviewed March 11, 2015
CatDancer Rochester, NY
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28 Reviews from our TripAdvisor Community

Traveler rating
    4
    7
    7
    1
    9
See reviews for
5
5
7
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (28)
  • Mar-May only
    (9)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (5)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 26, 2015

I normally do not give reviews. In this case it is important to let the public know for their protection. I stayed on Friday night and on Saturday morning I went to my car and it was broken into. I made a report with the Riverside Police. When I got back to the Hotel I was notified by the manager... More 

Was this review helpful? Yes 1
Rochester, NY
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 11, 2015

I wish I could rate this place more highly, as I love older hotels which have kept their individuality, which this place has. Alas, there were problems. As each room is different, I don't know how much my comments might apply to a different room, but I can only relate my own experience. The most notable problem was that the... More 

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1 review
1 of 5 stars Reviewed March 4, 2015 via mobile

Room was full of roaches! Holes in the wall! Didnt switch rooms for us and had the nerve to keep the deposit because I lost the key! I never been more disgusted! Room was full of roaches! Holes in the wall! Didnt switch rooms for us and had the nerve to keep the deposit because I lost the key! I... More 

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Tallahassee, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 3, 2015

I travel often and have stayed in all manner of hotels. Staying at this hotel was one of the worst experiences of my life. Not only was the room shabby, the towels paper thin, and the odor bizarre, but I came home on the first night to little roaches on my nightstand and in the bathroom! I killed three and... More 

Was this review helpful? Yes 2
Merced, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 21, 2014

Sent employees here and they complained about the cleanliness of the hotel. Dirty beds. They were not able to sleep. Room not ready at the promised time. We will not be booking here anymore !!!!!!!!!!

Was this review helpful? Yes 2
Riverside
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 16, 2014

Small room, but clean. Historic building with old Spanish charm. The location was perfect for my meeting at another location. Did not attend continental breakfast during stay. TV was adequate, air condition unit was cooling.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Sausalito, California
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed July 11, 2014

If you're running from the FBI, street thugs, or have just been released from prison, this hotel might be perfect for you. Otherwise, don't stop. In fact, speed up. Although the owners cite the hotel's 1927 heritage, they forget to mention that 1927 was the hotel's best year. Today, it's a beat up mess with broken furniture, sketchy guests, a... More 

Was this review helpful? Yes 4
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 6, 2014

We chose this hotel as an alternative to the magnificent one where our Convention was being held. The photos on the website looked interesting and the price was right. We got a perfectly adequate room with two comfortable beds, nice TV, fridge and microwave, free wi-fi and parking. The grounds are very quaint and cute -- several fountains and even... More 

Was this review helpful? Yes 2
Cambridge, Minnesota
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 25, 2013

Considering the hotels directly across the street cost more than $120.00 additional per night, this older hotel is more than adequate to spend a night or two in downtown Riverside. It could be very charming with lots of old world flavor, yet the owners must not want to invest the time or money. The room had a microwave, small refrigerator,... More 

Was this review helpful? Yes 2
Phoenix Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 30, 2013

No fitted sheets to cover the very stained mattresses. No bathroom mirror. Old, very noisy room air conditioner missing most of the grill parts. Gross bedspreads that looked like were purchased from a garage sale. Paint does not cover dirtiness. No coffee maker. They charged for the ice machine! Paper thin windows equals very noisy from street noise. No extras.... More 

Was this review helpful? Yes 1
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