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Santa Cruz Inn

3425 Market Street, Riverside, CA 92501
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Santa Cruz Inn
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Ranked #19 of 25 Hotels in Riverside
A recent review
3 of 5 stars reviewed 3 weeks ago
CatDancer Rochester, NY
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27 reviews from our community

Traveler rating
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    7
    1
    8
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Rochester, NY
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I wish I could rate this place more highly, as I love older hotels which have kept their individuality, which this place has. Alas, there were problems. As each room is different, I don't know how much my comments might apply to a different room, but I can only relate my own experience. The most notable problem was that the... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Room was full of roaches! Holes in the wall! Didnt switch rooms for us and had the nerve to keep the deposit because I lost the key! I never been more disgusted! Room was full of roaches! Holes in the wall! Didnt switch rooms for us and had the nerve to keep the deposit because I lost the key! I... More 

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Tallahassee, Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 3, 2015

I travel often and have stayed in all manner of hotels. Staying at this hotel was one of the worst experiences of my life. Not only was the room shabby, the towels paper thin, and the odor bizarre, but I came home on the first night to little roaches on my nightstand and in the bathroom! I killed three and... More 

Was this review helpful? Yes 1
Merced, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 21, 2014

Sent employees here and they complained about the cleanliness of the hotel. Dirty beds. They were not able to sleep. Room not ready at the promised time. We will not be booking here anymore !!!!!!!!!!

Was this review helpful? Yes 2
Riverside
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 16, 2014

Small room, but clean. Historic building with old Spanish charm. The location was perfect for my meeting at another location. Did not attend continental breakfast during stay. TV was adequate, air condition unit was cooling.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Sausalito, California
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed July 11, 2014

If you're running from the FBI, street thugs, or have just been released from prison, this hotel might be perfect for you. Otherwise, don't stop. In fact, speed up. Although the owners cite the hotel's 1927 heritage, they forget to mention that 1927 was the hotel's best year. Today, it's a beat up mess with broken furniture, sketchy guests, a... More 

Was this review helpful? Yes 4
San Diego, California
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 6, 2014

We chose this hotel as an alternative to the magnificent one where our Convention was being held. The photos on the website looked interesting and the price was right. We got a perfectly adequate room with two comfortable beds, nice TV, fridge and microwave, free wi-fi and parking. The grounds are very quaint and cute -- several fountains and even... More 

Was this review helpful? Yes 2
Cambridge, Minnesota
Top Contributor
71 reviews 71 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 25, 2013

Considering the hotels directly across the street cost more than $120.00 additional per night, this older hotel is more than adequate to spend a night or two in downtown Riverside. It could be very charming with lots of old world flavor, yet the owners must not want to invest the time or money. The room had a microwave, small refrigerator,... More 

Was this review helpful? Yes 2
Phoenix Arizona
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 30, 2013

No fitted sheets to cover the very stained mattresses. No bathroom mirror. Old, very noisy room air conditioner missing most of the grill parts. Gross bedspreads that looked like were purchased from a garage sale. Paint does not cover dirtiness. No coffee maker. They charged for the ice machine! Paper thin windows equals very noisy from street noise. No extras.... More 

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Tucson
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 23, 2013

I figured that if I got a motel room in Downtown Riverside, what could go wrong? My room was at the top of the stairs, furthest West, right next to busy Market Street. I heard every car, bus, & Harley that drove by. It was like I was out on the city bus bench. I am not sure, but I... More 

Was this review helpful? Yes 1
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