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All 6 Richmond hotels

Marina Bay Inn & Suites

2.0 of 5 Hotel   |   915 W Cutting Blvd, Richmond, CA 94804 (Formerly Days Inn Point Richmond)
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Marina Bay Inn & Suites
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Ranked #5 of 6 hotels in Richmond
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84 people have reviewed this hotel

Traveler rating
    1
    1
    8
    14
    60
See reviews for
26
16
5
26
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Khimki
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 24, 2013 via mobile

We arrived late at night. Went straight to the bed. My husband waked up, as his body was itching. We turned the light on and saw small red bugs in the bed. Made several pictures, reported to Expedia, as booked via them. Checked-out immediately.

Was this review helpful? Yes 1
Sarah L, Guest Relations Manager at Marina Bay Inn & Suites, responded to this review

Good evening, we appreciate your feedback. We do apologize for the inconveniences during your stay. We take your concerns seriously, and always have our rooms professionally treated for any kind of pests. We have guests coming from all over the world and occasionally pests may be transferred or carried from others. I have forwarded your concerns to the maintenance/housekeeping staff... More

1 review
1 of 5 stars Reviewed September 20, 2013 via mobile

I frequently travel for work and I can categorically say this is one of the worst hotels I have ever booked into. We arrived on September 19, 2013 and i was given room 245. Around 20 minutes after sitting in bed at 10.45pm, I spotted bed bugs crawling on the sheet and pillows. When I looked inside the pillow case... More

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Marina Bay Inn & Suites, responded to this review

Good evening, we appreciate your feedback. We do apologize for the inconveniences during your stay. We take your concerns seriously, and always have our rooms professionally treated for any kind of pests. We have guests coming from all over the world and occasionally pests may be transferred or carried from others. I have forwarded your concerns to the maintenance/housekeeping staff... More

Vancouver, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed September 19, 2013 via mobile

We did not find any problem with our stay. We were looking for an affordable room for one night only. The beds were comfortable enough for our advanced ages. If you are looking for a cheaper rate in an area of over-priced rooms, this is a perfectly adequate choice.

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Marina Bay Inn & Suites, responded to this review

Good morning, thank you for your feedback. We sincerely appreciate your business and are excited to hear your stay was enjoyable. Please come back and visit us in the near future. Have a wonderful day. More

Lancaster
1 review
1 of 5 stars Reviewed August 31, 2013

this hotel is dirty towels were old and ripped and beds look 20 or more years old bathrooms had mold on sealing .carpet super dirty .please please i recommend you not to stay there .is better to spend a little more and not there .also the neighborhood is bad also dont go and putt gas at night one block away... More

Review collected in partnership with Days Inn

Was this review helpful? Yes
Sarah L, Guest Relations Manager at Marina Bay Inn & Suites, responded to this review

Good afternoon, we appreciate your feedback and look forward to addressing your concerns. We apologize for the inconvenience during your stay and have forwarded your complaints to our maintenance/housekeeping staff. We hope you will reconsider your next visit when changes have been made. Thank you and have a great day. More

Gig Harbor
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 26, 2013

So dirty, I asked for a new room, turns out second room was just as bad. Towels were gray, toilet seat up and not cleaned in first room, Just BAD!

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Sarah L, Guest Relations Manager at Marina Bay Inn & Suites, responded to this review

Good afternoon, we appreciate your feedback and look forward to addressing your concerns. We apologize for the inconvenience during your stay and have forwarded your complaints to our maintenance/housekeeping staff. We hope you will reconsider your next visit when changes have been made. Thank you and have a great day. More

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Additional Information about Marina Bay Inn & Suites

Also Known As:
Days Inn Point Richmond Hotel Richmond
Days Inn Point Richmond Hotel
Days Inn Richmond
Address: 915 W Cutting Blvd, Richmond, CA 94804 (Formerly Days Inn Point Richmond)
Location: United States > California > Richmond
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #5 of 6 hotels in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — Marina Bay Inn & Suites 2*
Official Description (provided by the hotel):
Exterior Facility. Two-Story Building. WIFI only available in the Office/Lobby. Pool is currently closed until further notice (due to new CA law requiring a pool lift to be open). Fitness Room is currently closed as well. ... more   less 
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