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Courtyard by Marriott Oakland Richmond/Berkeley

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3150 Garrity Way, Richmond, CA 94806
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Courtyard by Marriott Oakland Richmond/Berkeley
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Courtyard by Marriott Oakland Richmond/Berkeley
Courtyard by Marriott Oakland Richmond/Berkeley
Courtyard by Marriott Oakland Richmond/Berkeley
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103 reviews from our community

Traveler rating
    25
    48
    19
    5
    6
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25
20
11
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

was hoping that for the price would have good customer service but they were rude. General manager was Indian Patel and was playing games despite paid good amount for staying there. Negative to zero customer service and unprofessional Manager Named Patel.

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Amit P, General Manager at Courtyard by Marriott Oakland Richmond/Berkeley, responded to this review

Dudeqw, Thank you for taking the time to fill out a TripAdvisor review of the hotel! We make every attempt to ensure every guest who stays with us has an exceptional experience, and it is clear from your review that we failed to meet your expectations during your stay. I am unfortunately unclear on the nature of your complaint, but... More 

Santa Cruz, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The room was clean and well appointed. Fridge, micro, working AC. Bed comfortable. Room was a good size. Only complaint was that the ice machine didn't work on my floor. Also a tad noisy with street noise. But overall a very comfortable stay.

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Santa Cruz, CA
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A solid hotel. Expensive for a small standard room ($160), but there are no other safe choices in town. Comfortable beds. Top floor rooms do not have microwaves but they will bring one to you upon request. It is not all that close to Berkeley, but is to Richmond.

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Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel when I traveled to Richmond for work for three days. The room was comfortable and clean. The staff were friendly and helpful. Overall, the hotel was efficient and it was a good place to stay for a business trip. There's a Bistro downstairs that serves breakfast, lunch and dinner. There is not much around this... More 

Was this review helpful? Yes 1
Houston, Texas
Contributor
20 reviews 20 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This Courtyard by Marriott is like most of the others I have been to: clean, well managed, pleasant customer service, nice bistro style food service. The rooms are clean and some even have nice views of San Pablo Bay. I would only recommend this hotel for folks conducting business in the Richmond area. Tourists or other pleasure travelers will be... More 

Was this review helpful? Yes 1
Fullerton, CA
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 22, 2015

The hotel is clean and nicely decorated. There is a cafe on site - which was very convenient. We asked about eating at the mall nearby, but the front desk staff wasn't very encouraging, so we didn't try it. Mall appears not to be fully occupied. Went to a restaurant recommended by the front desk and it was good. I... More 

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The Hague, The Netherlands
Contributor
16 reviews 16 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 16, 2015

During my round trip with my family my wife and three daughters, we stayed at this hotel, we had a great time nice rooms, great staff very friendly and helpful, very quite area. The prices are reasonable comparing to other hotels in the area, half an hour driving to San Francisco down town.

Was this review helpful? Yes 2
San Antonio, Texas
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 20, 2015

Near a mall and lots of restaurants and right off the highway. Front desk was helpful and responsive. Room clean and fresh. Only stayed one night but pool and hot tub looked inviting. Plenty of parking.

Was this review helpful? Yes 1
Petaluma, CA
Contributor
16 reviews 16 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 22, 2014

The name is very misleading as you are neither near Oakland or Berkeley but it is a good hotel. The rooms are decent size and they are clean. You are in a good area of Richmond near the Hilltop Mall. Minus one star as they no longer have a free breakfast but a overpriced Starbucks kiosk instead

Was this review helpful? Yes 2
Atlanta ,Ga.
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 3, 2014

I stayed in this hotel from November 25-28,2014.When you walk into the lobby you will always be greeted with a smile and a good morning ,good afternoon or good evening from the staff. The rooms were very clean . There was a working clean refrigerator and microwave in the room that was helpful and I used. I was on the... More 

Was this review helpful? Yes 1
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