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Courtyard by Marriott Oakland Richmond/Berkeley

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3150 Garrity Way, Richmond, CA 94806
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Courtyard by Marriott Oakland Richmond/Berkeley
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Courtyard by Marriott Oakland Richmond/Berkeley
Courtyard by Marriott Oakland Richmond/Berkeley
Courtyard by Marriott Oakland Richmond/Berkeley
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109 Reviews from our TripAdvisor Community

Traveler rating
    25
    52
    21
    6
    5
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26
21
11
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Allentown, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place to stay and close to San Francisco? It close to restaurants and high way. It's lobby is very new. It has Starbucks if you would like to have a delicious coffee. I am a Gold member. Get a free coffee and a cake for my breakfast.

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Chesterfield, Missouri, United States
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms and common areas were nice and clean and the beds were comfortable. Unfortunately, management seemed either disinterested or disengaged. Ensuring adequate staff was the first problem. One night apparently several staff were MIA as there was a single employee managing the front desk, the kitchen, and serving/busing tables. He had to cut back the menu to try to... More 

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Amit P, General Manager at Courtyard by Marriott Oakland Richmond/Berkeley, responded to this review

Gareld, Thank you so much for taking the time to provide us with your feedback of your experience at the hotel! I have shared your comments with the department heads here to ensure that these issues are all addressed immediately. I apologize for all of the inconveniences and inconsistencies your experienced. Thank you again for your detailed feedback! Amit P.... More 

San Antonio, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Quality as you expect from a Marriott: clean, friendly, convenient. Only negative point: the hotel is located close to a major road, and all even number rooms (the one facing the road) can be a little noisy. At check in, make sure you ask for the better side. No breakfast served, but there are a lot of places within short... More 

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Fresno CA
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This facility is getting old. But the staff is friendly. It's near a large mall and shopping centers also verity of restaurants. Location is good too. Very close to the freeway. Another good thing is that: Parking lot is free.

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Amit P, General Manager at Courtyard by Marriott Oakland Richmond/Berkeley, responded to this review

Planettraveler10, Thank you so much for your kind comments regarding the friendliness of the staff. I agree with your comments regarding the location - I love that we are centrally located in the Bay Area between Napa and San Francisco, and that we are close to many food and beverage options! I hope to see you during your next visit... More 

Senior Contributor
32 reviews 32 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent two nights here, have no complaints and nothing but praise. Management is obviously up on things as the staff is well trained to appreciate the guest. Every person, from the front desk, maids and grounds keepers I passed passed stopped what they were doing to greet me and ask if there was anything I required during my stay. The... More 

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Detroit, Michigan
1 review
3 of 5 stars Reviewed April 17, 2015

Checked out ,failed to take all items called,put on hold many times very frustrated one of two items eventually found the other one never. I won't go back to stay you can't trust the staff.totally disappointed. 8 o'clock in the morning woke up to somebody cutting wood with a power saw outside my window,not what you'd expect at a high-end... More 

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Amit P, General Manager at Courtyard by Marriott Oakland Richmond/Berkeley, responded to this review

Leila F, I would like to personally apologize for your experience here in Richmond, CA. I am sharing your comments with the staff to ensure that you experience is an isolated case and does not happen again. Thank you for staying with us, and we hope to see you again soon! Amit P. General Manager More 

Sao Paulo, SP
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 7, 2015

We stayedvherevfor 6 weeks in Sept/Oct 2014 for work commitments with my husband . Hotel very nice and clean staff were very accomadating Our first time in US .Starbucks in lobby and sold breakfast food and evening meals but not a great varaity In the room microwave and a decent size fridge.Across the road a Mexican restaurant cannot say value... More 

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Santa Cruz, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

The room was clean and well appointed. Fridge, micro, working AC. Bed comfortable. Room was a good size. Only complaint was that the ice machine didn't work on my floor. Also a tad noisy with street noise. But overall a very comfortable stay.

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Santa Cruz, CA
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 17, 2015 via mobile

A solid hotel. Expensive for a small standard room ($160), but there are no other safe choices in town. Comfortable beds. Top floor rooms do not have microwaves but they will bring one to you upon request. It is not all that close to Berkeley, but is to Richmond.

Was this review helpful? Yes 1
Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 6, 2015

I stayed at this hotel when I traveled to Richmond for work for three days. The room was comfortable and clean. The staff were friendly and helpful. Overall, the hotel was efficient and it was a good place to stay for a business trip. There's a Bistro downstairs that serves breakfast, lunch and dinner. There is not much around this... More 

Was this review helpful? Yes 1
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