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Comfort Inn

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1818 El Camino Real, Redwood City, CA 94063-2111
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38 reviews from our community

Traveler rating
    9
    10
    9
    4
    6
See reviews for
14
2
5
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Porterville
Top Contributor
86 reviews 86 reviews
59 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

this is one of the better Comfort Inns I've stayed at. rooms are clean and comfortable, staff is pleasant and helpful. Food is within walking distance, Hot breakfast provided. the building does not have a first floor, that's parking rooms start on the 2cd floor. the elevator has been out of service once or twice, if you can't handle stairs... More 

Was this review helpful? Yes
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you much for taking the time out for placing a survey on this website. I know that we were having some issues with the elevator for some time. The elevator is fully operational. This particular problem did take 2 weeks to solve since it envolved the computer boards to be sent to Southern California for servicing. I know that... More 

hawaii
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is pretty dated, but it was nice to have a kitchenette in my room. It was kind of funny how I almost needed a step stool to reach inside the microwave. My husband and I found it pretty amusing. I was happy that the Internet worked well. However I was hoping for a workout room, but no luck... More 

Was this review helpful? Yes
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you for taking the time out to fill out this survey. We are going to use the your insight for renovations that we are scheduling for the fall. There unfortunately will not be a fitness center on premise, however we have worked a deal for our guests with a local fitness center. There is just no place that I... More 

Fort Worth
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 29, 2014

It's a long story, but we wound up at this Comfort Inn about 1 am. The staff was super friendly and helpful. I've never been to a hotel like this one - parking is under the rooms, the building we were in is on piers. When we entered the elevator area in our building I was a little apprehensive about... More 

Was this review helpful? Yes
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time out to comlete a survey on our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the entry way and appearance of the elevator. Your satisfaction is important to us and we will be using the feedback you provided to make improvements... More 

Manteca, California, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 12, 2014

Stayed here while my Mom had surgery at Stanford. Had a fire alarm go off at 2am in the morning, we all piled out in our PJ's & no one was in the office it wasn't until the alarm stopped then someone came out of office & said that someone turned on their heater & it triggered the alarm. All... More 

Was this review helpful? Yes 1
Alpa B, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete a online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 4, 2014

My family accidentally booked this hotel during their stay in California (they meant to be farther south on El Camino), but ended up staying all four nights. The room was fine and the cleaning staff also did a good job. However, every time we walked into our room we were hit with a very strong smell. It is hard to... More 

Was this review helpful? Yes 2
Alpa B, General Manager at Comfort Inn, responded to this review

Thanks again for completing the survey. We are a 100% non smoking hotel, however there are some people that do break the rules. After these guest leave we do take several steps to clean throughly after they leave. I do apologize for the strong scent that was in room. I do understand that we are a little tough to get... More 

New Haven, Connecticut, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2014

We arrived in Redwood City and needed to check in before noon. The hotel manager was very helpful and kind. The hotel is recently renovated, very clean, with super comfortable beds. There is a complimentary breakfast. Great value for the money, too!

Was this review helpful? Yes 2
Alpa B, General Manager at Comfort Inn, responded to this review

Thanks again for choosing to stay with us. I really appreciate that you took time out of your busy schedule to fill out a survey. I am truly blessed with the staff that I have. We look forward to seeing you soon. If there is anything that I could do to make your next stay with us more enjoyable please... More 

Miami Beach, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

I am a frequent business traveller and on this specific occasion I was sent to redwood city for a last minute work event. The hotels in the area were booked due to a local event however I was able to snag a room at the Comfort Inn after someone cancelled a reservation. After having travelled from the East coast and... More 

Was this review helpful? Yes 2
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you for taking the time out of your busy day to let us know how your stay was. We really appreciate the nice things that you have said about us and we look forward to seeing you soon. If there is anything that I can help out with here and please contact me at 650-599-9636. I will be happy... More 

Overland Park, Kansas
Contributor
12 reviews 12 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 26, 2014

Room was very clean, good functionality for working in the room. I must mention the staff, they were exceptionally friendly and accommodating. Plenty of restaurants within a mile walk. I will be back the next time in the area.

Was this review helpful? Yes 2
Alpa B, General Manager at Comfort Inn, responded to this review

Thanks again for chosing to stay with us. I really do take pride in our staff in making your stay as comfortable as possible for you. In the future if there is anything that I can do make your stay better please dont hestiate to ask and we definately look forward to seeing you soon. More 

Albuquerque, New Mexico
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2013

I frequently stay at the Comfort Inn in Redwood City for buissines and love it here it is my home away from home. The staff is always friendly and of assistance, and the rooms are impeccably clean. Great value!!

Was this review helpful? Yes 4
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you very much for being a valued guest. We look forward to providing you superior service in the future. More 

Lodi, California, United States
1 review
2 of 5 stars Reviewed October 24, 2013

The bed was comfortable, the room was clean. The shower was a bit weak, but perfectly functional. I could have 4 starred my review, I could have very easily liked it... however, (and I unfortunately have no court-worthy proof) I do know I owned a Kindle upon check-in, I also know that I no longer have said Kindle. What's most... More 

Was this review helpful? Yes
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. I feel that this survey is an inaccurate account of your stay. You have implied that our staff members have taken your Kindle, however this device was found accidentally left behind in your hotel room. The Kindle has since been returned to... More 

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