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Comfort Inn

2.0 of 5 1818 El Camino Real, Redwood City, CA 94063-2111
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Comfort Inn
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Comfort Inn
Comfort Inn
Comfort Inn
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36 reviews from our community

Traveler rating
    9
    10
    7
    4
    6
See reviews for
14
2
5
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fort Worth
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 29, 2014

It's a long story, but we wound up at this Comfort Inn about 1 am. The staff was super friendly and helpful. I've never been to a hotel like this one - parking is under the rooms, the building we were in is on piers. When we entered the elevator area in our building I was a little apprehensive about... More 

Was this review helpful? Yes
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time out to comlete a survey on our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the entry way and appearance of the elevator. Your satisfaction is important to us and we will be using the feedback you provided to make improvements... More 

Manteca, California, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 12, 2014

Stayed here while my Mom had surgery at Stanford. Had a fire alarm go off at 2am in the morning, we all piled out in our PJ's & no one was in the office it wasn't until the alarm stopped then someone came out of office & said that someone turned on their heater & it triggered the alarm. All... More 

Was this review helpful? Yes 1
Alpa B, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete a online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 4, 2014

My family accidentally booked this hotel during their stay in California (they meant to be farther south on El Camino), but ended up staying all four nights. The room was fine and the cleaning staff also did a good job. However, every time we walked into our room we were hit with a very strong smell. It is hard to... More 

Was this review helpful? Yes 2
Alpa B, General Manager at Comfort Inn, responded to this review

Thanks again for completing the survey. We are a 100% non smoking hotel, however there are some people that do break the rules. After these guest leave we do take several steps to clean throughly after they leave. I do apologize for the strong scent that was in room. I do understand that we are a little tough to get... More 

New Haven, Connecticut, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2014

We arrived in Redwood City and needed to check in before noon. The hotel manager was very helpful and kind. The hotel is recently renovated, very clean, with super comfortable beds. There is a complimentary breakfast. Great value for the money, too!

Was this review helpful? Yes 2
Alpa B, General Manager at Comfort Inn, responded to this review

Thanks again for choosing to stay with us. I really appreciate that you took time out of your busy schedule to fill out a survey. I am truly blessed with the staff that I have. We look forward to seeing you soon. If there is anything that I could do to make your next stay with us more enjoyable please... More 

Miami Beach, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

I am a frequent business traveller and on this specific occasion I was sent to redwood city for a last minute work event. The hotels in the area were booked due to a local event however I was able to snag a room at the Comfort Inn after someone cancelled a reservation. After having travelled from the East coast and... More 

Was this review helpful? Yes 2
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you for taking the time out of your busy day to let us know how your stay was. We really appreciate the nice things that you have said about us and we look forward to seeing you soon. If there is anything that I can help out with here and please contact me at 650-599-9636. I will be happy... More 

Overland Park, Kansas
Contributor
12 reviews 12 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 26, 2014

Room was very clean, good functionality for working in the room. I must mention the staff, they were exceptionally friendly and accommodating. Plenty of restaurants within a mile walk. I will be back the next time in the area.

Was this review helpful? Yes 2
Alpa B, General Manager at Comfort Inn, responded to this review

Thanks again for chosing to stay with us. I really do take pride in our staff in making your stay as comfortable as possible for you. In the future if there is anything that I can do make your stay better please dont hestiate to ask and we definately look forward to seeing you soon. More 

Albuquerque, New Mexico
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2013

I frequently stay at the Comfort Inn in Redwood City for buissines and love it here it is my home away from home. The staff is always friendly and of assistance, and the rooms are impeccably clean. Great value!!

Was this review helpful? Yes 4
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you very much for being a valued guest. We look forward to providing you superior service in the future. More 

Lodi, California, United States
1 review
2 of 5 stars Reviewed October 24, 2013

The bed was comfortable, the room was clean. The shower was a bit weak, but perfectly functional. I could have 4 starred my review, I could have very easily liked it... however, (and I unfortunately have no court-worthy proof) I do know I owned a Kindle upon check-in, I also know that I no longer have said Kindle. What's most... More 

Was this review helpful? Yes
Alpa B, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. I feel that this survey is an inaccurate account of your stay. You have implied that our staff members have taken your Kindle, however this device was found accidentally left behind in your hotel room. The Kindle has since been returned to... More 

Boston, Massachusetts
Top Contributor
63 reviews 63 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed October 23, 2013 via mobile

I expected a bit more from Comfort Inn. Room has a strong disinfectant spell, especially in the bathroom and the reason why was probably to control the black mold that they painted over, but was coming through the paint anyways. Shower head was pretty low and water pressure was weak. Besides the bathroom, the rest of the room was okay.... More 

Was this review helpful? Yes 1
Alpa B, General Manager at Comfort Inn, responded to this review

I would like to thank you for completing this survey online. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I will use your feedback and criticism provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with... More 

Bloomfield Township, Michigan
Top Contributor
63 reviews 63 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 3, 2013

This hotel offers typical Comfort Inn accommodations. It is on a very small patch of land on a major street and because there is a central median one needs to be heading south in order to turn into the hotel. So when approaching from the south, i.e. heading north, one must drive around the block or pull into a side... More 

Was this review helpful? Yes 1
Alpa B, General Manager at Comfort Inn, responded to this review

I would like to thank you for taking time out of your busy to complete this survey online. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Alpa... More 

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Additional Information about Comfort Inn

Address: 1818 El Camino Real, Redwood City, CA 94063-2111
Phone Number:
Location: United States > California > Redwood City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Comfort Hotel Redwood City
Redwood City Comfort Inn

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