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BEST WESTERN PLUS Executive Suites

2.5 of 5
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25 Fifth Avenue, Redwood City, CA 94063-3601
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Ranked #6 of 16 Hotels in Redwood City
A recent review
4 of 5 stars reviewed 1 week ago
Horst S Tucson, United States
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85 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Tucson, United States
1 review
4 of 5 stars Reviewed 1 week ago

Front desk staff are prone to make errors with reservations and billing--be on the alert. Rooms are clean and comfortable; breakfast is ok. Expected a better breakfast or more amenities for the price. Not many choices at a better price point for value in the area, however.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Good Day, Thank you so very much for taking the time and going on Tripadvisor and giving us a review. I am truly sorry about the wrong credit card being charged. One of the most importune things we care about here at Executive Suites is guest service. I have had some new hires and I take full responsibly for the... More 

Woodruff, South Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The location was perfect for my visit. The room very clean, staff were extremely friendly and efficient. The bed was very, very comfortable with great comfy pillows!! Room had a frig and microwave as well. Will definitely stay at this hotel again. The cost may seem high but definitely not for the Palo Alto area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you so much for staying at the Best Western Executive Suites. We appreciate your business. We also want to thank you for taking the time and going on Tripadvisor and giving a review. We do our very best to make all of our guest very happy. We can't wait for you to come back so we can make you... More 

Seabeck, United States
1 review
5 of 5 stars Reviewed June 6, 2015

Very nice room, great wi fi, very clean and spacious room, quiet for sleeping, the location was easy to get too while traveling around Redwood City. Plenty of parking; I felt safe while staying at the suites, the breakfast had lots of selections and the area was very clean and kept up ~ could not hear room noise from rooms... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you so much for staying at the Best Western Executive Suites. We are so glad you enjoyed your stay with us. We take pride with our Guest service and rooms being very clean. Once again thank you and I hope we see you in the near future Sincerely, Mike Brown More 

Montana
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 20, 2015

We were in RWC recently for our granddaughters birthday and stayed at this hotel. It was average so not sure how it received the PLUS Executive Suites designation. Room was ok but not great. The breakfast was also average-not much room to eat. I got home and a few clothing items were missing from my suitcase-I called right away upon... More 

Was this review helpful? Yes
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Thank you so much for taking the time to fill out a Trip advisor Review. Here at Executive Suites we take pride in our rooms. We are sorry you were not satisfied with your stay with us. We hope you will come back and give us another try and we aim to be the very best in Guest service. Michael... More 

Cumming, United States
1 review
4 of 5 stars Reviewed March 5, 2015

The rooms are large and clean with all the necessary amenities. Breakfast is more than expected, and it is great to have a fridge and microwave in the room. The only down side presents if you must turn left out of the parking lot. The traffic is usually prohibitive to make that move. There were minor blemishes in the room,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, Thank you for your review. We are happy to hear you had a nice comfortable stay and while we can't do anything about the traffic situation we hope to make your next stay even better! Take care and thanks again. Regards, Best Western Executive Suites More 

Washington DC, United States
1 review
3 of 5 stars Reviewed March 2, 2015

Staff were friendly and rooms were large, but this hotel needs updating. I feel the price wasn't worth the quality. I don't know if it's just the area that's expensive, but the rate was equivalent to what I'd pay at a much nicer place just outside the city.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, We are happy to hear that you found our staff to be accommodating! Due to the area, hotels are more expensive than outside the bay area. We have recently renovated our lobby and showers inside the rooms as well. We hope to see you back and thanks again for the review. Regards, Best Western Executive Suites More 

Paso Robles
Level Contributor
132 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed February 25, 2015

This hotel is in the perfect location if you have to visit Stanford Medical. A couple of downstairs bathrooms have been updated, but if you want a peaceful night, ask for a 2nd floor room....or you'll hear people walking (or jumping) above you all night, as well as when they shower - the sound is in the walls next to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, Thank you for your 2nd review on Tripadvisor we are very sorry to hear this stay was not as exceptional as the others. Unfortunately, at the moment we are severely understaffed and are trying our best to keep up with maintenance issues that are present. We do apologize for this. As for the hair dryer. the button is required... More 

Dallas, Texas
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed January 16, 2015

The pictures will tell plenty of the story. This place is a sad, sad place - I ended up here because Silicon Valley is expensive, and quite hard to find a room in. Stuck completely for three nights in this dump. There simply were no other hotels in the area. I seriously thought about putting an Air B&B stay in... More 

Was this review helpful? Yes 2
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, Thank you for your feedback on your stay. We are sorry we didn't reach your expectations. Parts for the sauna and hot tub have been on back order, but we are working on repairing that. The washing machine since then has been fixed. The sign by the hot tub is required by law to be posted around any hot... More 

Auberry, Ca
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2015

A bit Retro but nice and clean. Love it. Great staff. Mr Michael Brown is the man to see . Great location. Plenty around you. Fast food. Grocery store. Gas station. Would use this hotel again. Great place for the price we got.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello! Thank you very much for your kind review. We are so happy to hear that you appreciate our excellent service that we strive for. We hope to see you again so we can provide you more of that kind of service. Thanks again and take care! Regards, Best Western Executive Suites More 

Templeton, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 8, 2014

Near Stanford Medical office. Convenient location. Stay was ruined by a mattress a homeless person would have complained about. For God sake go buy a new mattress. Hotel did have an excellent free breakfast and the room was very quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, We apologize that you did not sleep well at our hotel, but we are happy to hear that you enjoyed all the other aspects of it. Thank you for your feedback and take care. Regards, Best Western Executive Suites More 

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