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BEST WESTERN PLUS Executive Suites

2.5 of 5
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25 Fifth Avenue, Redwood City, CA 94063-3601
BEST WESTERN PLUS Executive Suites
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Ranked #7 of 16 Hotels in Redwood City
A recent review
3 of 5 stars Reviewed April 20, 2015
MontanaVacation1 Montana
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82 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montana
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 20, 2015

We were in RWC recently for our granddaughters birthday and stayed at this hotel. It was average so not sure how it received the PLUS Executive Suites designation. Room was ok but not great. The breakfast was also average-not much room to eat. I got home and a few clothing items were missing from my suitcase-I called right away upon... More 

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Cumming, United States
1 review
4 of 5 stars Reviewed March 5, 2015

The rooms are large and clean with all the necessary amenities. Breakfast is more than expected, and it is great to have a fridge and microwave in the room. The only down side presents if you must turn left out of the parking lot. The traffic is usually prohibitive to make that move. There were minor blemishes in the room,... More 

Review collected in partnership with Best Western

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Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, Thank you for your review. We are happy to hear you had a nice comfortable stay and while we can't do anything about the traffic situation we hope to make your next stay even better! Take care and thanks again. Regards, Best Western Executive Suites More 

Washington DC, United States
1 review
3 of 5 stars Reviewed March 2, 2015

Staff were friendly and rooms were large, but this hotel needs updating. I feel the price wasn't worth the quality. I don't know if it's just the area that's expensive, but the rate was equivalent to what I'd pay at a much nicer place just outside the city.

Review collected in partnership with Best Western

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Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, We are happy to hear that you found our staff to be accommodating! Due to the area, hotels are more expensive than outside the bay area. We have recently renovated our lobby and showers inside the rooms as well. We hope to see you back and thanks again for the review. Regards, Best Western Executive Suites More 

Paso Robles
Top Contributor
110 reviews 110 reviews
28 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed February 25, 2015

This hotel is in the perfect location if you have to visit Stanford Medical. A couple of downstairs bathrooms have been updated, but if you want a peaceful night, ask for a 2nd floor room....or you'll hear people walking (or jumping) above you all night, as well as when they shower - the sound is in the walls next to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, Thank you for your 2nd review on Tripadvisor we are very sorry to hear this stay was not as exceptional as the others. Unfortunately, at the moment we are severely understaffed and are trying our best to keep up with maintenance issues that are present. We do apologize for this. As for the hair dryer. the button is required... More 

Dallas, Texas
Top Contributor
56 reviews 56 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed January 16, 2015

The pictures will tell plenty of the story. This place is a sad, sad place - I ended up here because Silicon Valley is expensive, and quite hard to find a room in. Stuck completely for three nights in this dump. There simply were no other hotels in the area. I seriously thought about putting an Air B&B stay in... More 

Was this review helpful? Yes 2
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, Thank you for your feedback on your stay. We are sorry we didn't reach your expectations. Parts for the sauna and hot tub have been on back order, but we are working on repairing that. The washing machine since then has been fixed. The sign by the hot tub is required by law to be posted around any hot... More 

Auberry, Ca
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2015

A bit Retro but nice and clean. Love it. Great staff. Mr Michael Brown is the man to see . Great location. Plenty around you. Fast food. Grocery store. Gas station. Would use this hotel again. Great place for the price we got.

Review collected in partnership with Best Western

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Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello! Thank you very much for your kind review. We are so happy to hear that you appreciate our excellent service that we strive for. We hope to see you again so we can provide you more of that kind of service. Thanks again and take care! Regards, Best Western Executive Suites More 

Templeton, California
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 8, 2014

Near Stanford Medical office. Convenient location. Stay was ruined by a mattress a homeless person would have complained about. For God sake go buy a new mattress. Hotel did have an excellent free breakfast and the room was very quiet.

Review collected in partnership with Best Western

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Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, We apologize that you did not sleep well at our hotel, but we are happy to hear that you enjoyed all the other aspects of it. Thank you for your feedback and take care. Regards, Best Western Executive Suites More 

Santa Cruz, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 24, 2014

Very nice and clean, noisy from room above, very nice breakfast room and selections. Very nicely furnished, comfortable bed. Great friendly employees, gave excellent directions. Centrally located, easy to find, good parking, well lit.

Review collected in partnership with Best Western

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Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, Thank you for your feedback on TripAdvisor. It sounds like you had a nice and comfortable stay! We are so happy to hear that and really hope to see you back if you are ever visiting the area again. Thank you again and take care! Regards, Best Western Executive Suites More 

Lemon Cove, United States
1 review
3 of 5 stars Reviewed November 5, 2014

The bed was a little too soft. The room was very clean, nice and quiet. The area was extremely quiet for being in the heart of the city. There was plenty of restaurants around to choose from that were a short driving distance. The hotel was slightly older but the room was remodeled.

Review collected in partnership with Best Western

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Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, We are glad that for the most part you enjoyed our hotel. We do try our best to make sure it is comfortable for every guest. Thank you for leaving a review and have a great day. Regards, Best Western Executive Suites. More 

Paso Robles, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

Staff was extremely accommodating. My son's knee surgery at Stanford was scheduled earlier in the morning than expected, and we needed to check in before noon so he could rest the remainder of the day. I called at 7:30am to let the hotel know, and shortly before we were ready to leave the hospital around 11:30am, the hotel called to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Michael B, Manager at BEST WESTERN PLUS Executive Suites, responded to this review

Hello, Thank you very much for leaving your kind review on TripAdvisor. We try our best to ensure anyone staying with us has a very comfortable stay. We are happy to hear you appreciated it. If you ever need to come back to the area we hope you consider us and look forward to any future stays. Thanks again and... More 

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