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Holiday Inn Express

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1836 El Camino Real, Redwood City, CA 94063 (Formerly Executive Inn)
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1 room 1 guest
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141 Reviews from our TripAdvisor Community

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Traveler rating
    60
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calabasas, California
Level Contributor
115 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

This well located property is right in the middle of a shopping district with several places to eat and shop in walking distance. Parking seems to be sufficient and the breakfast was typical. The really fun part was that they sent a ROBOT up to our room with some water and snacks. It was beyond anything we've experience before. The... More 

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Bethesda, Maryland
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I think it's a privately owned hotel , so IHG status means nothing. In fact it is the only IHG chain hotel that did not thank me for being a gold member . My husband had a meeting at 1:30 pm, we arrived at 9:30 am and the night before I called and kinky asked an option of early checked... More 

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HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello HannaBegelman, Thank you for your recent stay with us at the Holiday Inn Express-Redwood City and for being a Gold IHG Rewards club member. We greatly value your feedback. We're very sorry to hear that your experience wasn't what you've come to expect from the Holiday Inn Express brand. We offer the Holiday Inn Express standard breakfast with a... More 

Los Angeles, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel tucked between a Wendy's and a Comfort Inn, a little difficult to get to from the 101 forces you to make a U-turn on El Camino Real Blvd. to get to the hotel. All hotel rooms are on the 2nd and 3rd floor and are nicely appointed. Appreciated the built-in iphone charger. Breakfast was sufficient, no waffles, but... More 

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HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hey friedmango, Thank you for staying at the Holiday Inn Express-Redwood City. As part of our renovation process, we tried to think of as many genius hacks as we could to make each of our guests' stay a little easier :) We are very glad you found the built in iPhone charger useful! Our robot friend is Relay. Created by... More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 20, 2015

The rooms have been updated. Thats the only plus. I made my reservation online through the IHG website 6 weeks prior to my one night stay. To get the lowest rate I had to pay for the room at time of reservation which I did. Website states to bring an ID and A credit card for check-in. Fast forward 6... More 

Was this review helpful? Yes 3
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello gothmartha, Thank you for your recent stay at the Holiday Inn Express-Redwood City. We are so sorry to hear that your stay wasn't what you expected. We value our IHG Rewards Club members experiences. Our Book Early and Save discounted reservations require a deposit at time of booking. Unfortunately, this deposit is used only to secure the discounted reservation.... More 

Dallas, Texas
Level Contributor
163 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed July 18, 2015

I normally don't get too effusive about chain hotels but this time I'll make an exception. This room was, by far, the cleanest room I've stay in during the course of my travels - cleaner than most four-star hotels. The rooms have been renovated, and I was surprised to find the same high quality Moen bathroom faucets that I have... More 

Was this review helpful? Yes 1
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello mercurysqueen, Thank you so much for your recent stay with us at the Holiday Inn Express-Redwood City. We are absolutely pleased to hear that you had such a wonderful time at our hotel--from the renovation to the cleanliness to our helpful staff. We await the opportunity to welcome back. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2015

We stayed here while visiting San Francisco as it has very good connectivity to San Francisco city center. The hotel has been recently renovated and it is done beautifully. The hotel offers free parking which is a luxury in San Fran area. We had a big room with a comfy bed, couch and a spacious bathroom with modern amenities. The... More 

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HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi Siddhi, Thank you for your recent stay while visiting the SF Bay Area. We appreciate your kind words about our newly renovated rooms and our staff that maintain them :) We are very glad that you enjoyed our hot breakfast buffet. We hope to see you again soon! More 

Lancashire UK
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 11, 2015

We had a large room with a comfortable bed. We didn't have a view but that didn't matter to us as we didn't spend much time in the room. The breakfast was good but we are not fans of paper plates! The rooms are kept very clean and every day we came back to a beautifully made towel animal and... More 

Was this review helpful? Yes 1
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi Sal1LancashireUK, Thank you for your recent stay at the Holiday Inn Express-Redwood City. We are so glad you had a restful nights sleep during your stay. Thank you for noticing the little touches in your room :) We hope to see you again soon when visiting the SF Bay Area. More 

Kailua-Kona, Hawaii
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 1, 2015 via mobile

I was extremely impressed with this hotel. It has recently been renovated and they did a beautiful job. The staff was extremely helpful and courteous. The breakfast was so good, lots of choices and well tended to. One of my favorite things I couldn't get my fill of was the infused water in the lobby...it was flavored with pineapple, cucumbers,... More 

Was this review helpful? Yes 1
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello Joanie1014, Thank you so much for your review at the Holiday Inn Express-Redwood City. I am pleased to hear you enjoyed your stay with us, esp our infused flavored water :) The renovation is something our staff take great pride in, so we greatly value your positive feedback. We hope to see you again soon. More 

Seattle, Washington
Level Contributor
614 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
5 of 5 stars Reviewed June 26, 2015

I had to go to the Bay Area at the last minute for business and chose the Holiday Inn Express because it wasn't crazy expensive and was in a good, central location. It was excellent. Service was great, room was clean and felt very safe. I would definitely recommend and will absolutely stay there again!

Was this review helpful? Yes 1
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello misopiso88, We appreciate you taking the time to post about your stay with us here at the Holiday Inn Express-Redwood City. I am so glad we found a homey place for you to stay during your last minute business trip. We hope that you will join us again soon! More 

Chattanooga, Tennessee
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 19, 2015

Our room was fresh and clean and very new looking. Flat screen tv and plenty of room for charging all electronic devices. Checking in was quick and has free parking, some covered spaces, some not and it is enclosed with one entry exit which we liked. We had breakfast one morning in a very nice area and the attendant was... More 

Was this review helpful? Yes 1
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi L E, We are so happy to hear you had such a wonderful stay here with us at the Holiday Inn Express-Redwood City. Also, thank you for taking the time to rate your stay with us. It is feedback like yours that allows our service level to continually rise. We look forward to having you again soon! More 

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