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Holiday Inn Express

2.5 of 5 1836 El Camino Real, Redwood City, CA 94063 (Formerly Executive Inn)
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Certificate of Excellence 2014
Holiday Inn Express
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Holiday Inn Express
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121 reviews from our community

Traveler rating
    51
    48
    10
    4
    8
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30
17
14
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we arrived from cold and long trip from Minnesota. We come to find at the time I booked the trip thru Expedia my itinerary stated standard room and separately said two beds .but a standard room means one king or two queens whatever is available. But Melinda (working the front desk) was friendly and very helpful and somehow fixed... More 

Was this review helpful? Yes
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello patfosness, Thank you so very much for your kind words of praise regarding our hotel and our staff. I means a great deal to all of us that our guests feel welcome every day, as though the Holiday Inn Express-Redwood City is their home away from home. We hope that you will stay with us again in the future... More 

Vancouver, Canada
Top Contributor
121 reviews 121 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 21, 2014

This place is exceptional. And a real surprise!! This place is totally under rated!!! Recently remodeled and totally clean, very large room with every amenity you could think of, well thought out design overall, with king-sized bed, large fridge, microwave, excellent T.V., plug ins for virtually any "gadget. Quiet, despite being on El Camino Real. Ample parking, including disabled. Elevator,... More 

Was this review helpful? Yes
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello Don154943, Thank you for sharing this glowing feedback. Providing an unmatched guest experience is of paramount importance here at The Holiday Inn Express-Redwood City. I am pleased to read that you experienced our unmatched guest service and that this enhanced your trip. Thank you for sharing and I look forward to the opportunity to welcome you back in the... More 

Washington, DC
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 6, 2014

This hotel us pretty much what you would expect, clean, reasonably nice rooms, quiet even though on a busy thoroughfare. But, I traveled for business with 3 colleagues. We are US gov employees limited to GSA determined lodging rated. One of my three colleagues called the Holiday Inn Express reservations number and spoke to someone named Kensey. GSA per diem... More 

Was this review helpful? Yes
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello Jennifer H, Thank you for staying with us and providing us with your valuable feedback. We do apologize that your experience was not what you expected when you arrived. Rest assured that your comments will be reviewed by our management team and take actions accordingly. The feedback we receive from our valued guests, like you, enables us to target... More 

Woodside, California
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 5, 2014

What a pleasant surprise. Room 336, with king-sized bed, large 'frig, microwave, "cleaned" T.V. remote (a first, in our experience), excellent T.V., plug ins for virtually any "gadget (including my T.V. Ears), and excellent A/C on this 96 degree day. Quiet, despite being on El Camino Real. Ample parking, including disabled. Elevator, business center, wake-up calls, exercise room, in-room coffee-maker,... More 

Was this review helpful? Yes
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Dearest flitzer170, Thank you for sharing your experience from your recent stay at the Holiday Inn Express-Redwood City Central. It is wonderful to hear that we can make each one of your stays memorable. We are honored to be your choice hotel when traveling to the Redwood City area. I will be sure to share your kind words with all... More 

California
Top Contributor
56 reviews 56 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 30, 2014

I don't know if this hotel is new or newly re-decorated but it was the best in this brand I've ever seen, and I stay at a lot of them for the IHG loyalty program. The room was attractive and it had lots of outlets, a phone with a built in recharging cable that handled everything from old iPhones to... More 

Was this review helpful? Yes
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi Stevej2001! Thank you for your recent stay with us at the Holiday Inn Express-Redwood City and mostly for your review. Our hotel has recently completed a total remodel. We are very pleased that you have written such a generous review about our new rooms :) We hope you and your wife will join us again soon! Thank you More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 24, 2014

I'm a fan of Holiday Inn Express because the quality & value are pretty consistent all over the United States. On this particular occasion, I needed a place to change clothes since I went directly from work to a dinner show that was an hour away from my home. Ms. Melinda Fisher was at the front desk & gladly offered... More 

Was this review helpful? Yes
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi Diahann W, Thank you for taking the time to write a review about your time with us and for being an IHG Rewards Club member, we value your loyalty to our brand and hotels. I am humbled to have received such thoughtful comments about Melinda, for there really is no greater satisfaction, as a customer service professional, than receiving... More 

Creswell, Oregon, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2014

This hotel was amazingly clean and staff fantastic. Suggestions from Yaritza the front desk clerk for dinner included her offering different coupons for pizza. We didn't use the coupons but had the best pizza ever from Nino's Ristorante. Easy drive to San Francisco. Would stay here again.

Was this review helpful? Yes
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello Jacky Jack R, Thank you for allowing us to host you during your recent visit to the Bay Area and for taking the time to share your words about our hotel and staff. I am humbled to have received such thoughtful comments about Yaritza, for there really is no greater satisfaction, as a customer service professional, than receiving kind... More 

Castaic, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

I had to go to a convention in San Francisco last week and found the rooms there to be outrageous in price. Found this hotel down in Redwood City which was near downtown shops and most importantly the Caltrain station. This made being going into San Francisco easy without a rental car while still being able to grab food and... More 

Was this review helpful? Yes
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi Derrick N, Thank you for taking the time to write your review for the Holiday Inn Express-Redwood City. While I cannot claim to have much influence on the Bay Area's public transportation system ... I am very glad you enjoyed your stay with us. We hope to see you again soon. More 

Gaithersburg, Maryland
Top Contributor
69 reviews 69 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 31, 2014 via mobile

This hotel is truly a hidden gem. It was tricky to get to, even with GPS, because there are a few awkward turns off the highway, and it's partially obstructed by the adjacent Comfort Inn hotel sign. It has its own parking garage, but it's a tad tricky to get to the front lobby area from the garage. Once inside,... More 

Was this review helpful? Yes 3
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi David H, Thank you for taking the time to write a review about your stay with us at the Holiday Inn Express-Redwood City. You have covered all aspects of your stay and we are particularly appreciative of your comments about our renovations and friendly staff. It is always hugely motivating when one takes the time and trouble to acknowledge... More 

Chalfont, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

I stayed here with a couple friends for 3 nights. It wasn't even open for a month when we were there but it ran smoothly. The breakfast was included and was pretty good! The rooms were clean and the location was good for the National Park. The only downside was the housekeeping was inconsistent. The first morning they took care... More 

Was this review helpful? Yes
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Dear Beth T, We are so glad to hear you enjoyed most of your stay here at the Holiday Inn Express-Redwood City. We also would like to thank you for taking the time to rate your stay with us. Please accept my apologies for the inconvenience the cleanliness of the room may have caused. We have taken note of your... More 

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Additional Information about Holiday Inn Express

Address: 1836 El Camino Real, Redwood City, CA 94063 (Formerly Executive Inn)
Phone Number:
Location: United States > California > Redwood City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 62
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Also Known As:
Holiday Inn Express Hotel Redwood City
Holiday Inn Redwood City
Redwood City Holiday Inn
Hotel Style:
#2 Business Hotel in Redwood City

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