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All 16 Redwood City hotels

Sofitel San Francisco Bay

4.0 of 5 Hotel   |   223 Twin Dolphin Drive, Redwood City, CA 94065
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74%
Ranked #1 of 16 hotels in Redwood City
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 weeks ago
ManOfC0nstantS0rr0w Nortre Califonkneeonee
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730 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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There are newer reviews for Sofitel San Francisco Bay
See the most recent reviews
Nortre Califonkneeonee
Top Contributor
101 reviews 101 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Valet attendant Manny was the best, check in was coldly efficient, Junior suite on third floor was subject to late night truck backing noises, shower head leaked more than worked and the mini refrigerator was plopped on the floor like a afterthought as you entered. Sofitel Bed and Duvet was soft and cozy with a grand view of a intersection.... More

Was this review helpful? Yes 1
Velenje, Slovenia
Contributor
18 reviews 18 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As someone said yes...the staff is instructed to say Bonjour non stop. But there the french language stops :) Hotel is nicely located 15-20 min from the SFO airport towards San Jose just next to highway 101. Rooms are super clean and beds comfortable as well. Didn't get the chance to experience breakfast, but did have a snack at the... More

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Grass Valley, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed on a Friday and Saturday. The rates are reduced on the weekends. This hotel has been around many years. Unlike many SF hotels this one has kept the property updated and it is beautiful. The lobby and bar are inviting. The rooms have been remodeled; and almost every room has a nice view. Will stay here again.

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Dubai, United Arab Emirates
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wonder who makes those fake corporate identities. Saying bonjour in the middle of night is plain stupid. That aside, there is nothing wrong with this hotel. Rooms are nice and clean, staff is accommodating most of the time and facilities are good. Breakfast is good, but a la carte only which might be a problem on a busy morning... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 3 weeks ago

We stayed at the Sofitel San Francisco Bay on July 22, 2014. We decided to eat at the restaurant in the hotel. This decision ended up being one of my worst dining experiences that I've had in a LONG time (I'm fifty years old). It was actually pretty laughable it was so bad. I'm not usually a person that complains... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Anne Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience at our restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very... More

Top Contributor
54 reviews 54 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me start by saying that I would stay here again. We stayed 3 nights. I really liked that this hotel is super clean and that is top priority to me. Interior decor is fabulous; very modern with lots of clean lines. We were so happy that months before our stay we'd requested a mini fridge in our room and... More

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for a business trip, generally very decent hotel. Nice reception, dining, bar area and views overlooking a lake. Rooms are average American hotel rooms but decent enough. Good was excellent. Strange though that they make the staff say 'Bonjour' all the time which is kind of fake in California!!!

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Long Beach, CA
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife, Dog and I stayed here for a second time as my wife was riding In The Aids/Lifecycle ride for a 3rd year. She likes this place for a variety of reasons, but mostly because it's just a nice place to stay considering she would be sleeping in a tent for 7 nights during the ride. The hotel has... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Los Angeles, California
1 review
4 of 5 stars Reviewed 4 weeks ago

My best friend and I were in town for a Mastermind Treasure Hunt @ the SF Library. We stayed 2 nights at this Sofitel. Set in an area of hotels, it was more quiet than I expected for a weekend. Lots of business travelers and families. The hotel and our room was quiet and clean. Check in/out was easy. The... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Chico, California
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This place is about 30 mins from downtown SFO. Beautiful place, nice staff, and was clean. The food was okay but very expensive. Usual breakfast is $20 a plate. Beds on the smaller size. I didn't know I was allergic to the feather down comforter they use on the beds. I didn't sleep at all the first night with all... More

Was this review helpful? Yes 1
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

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Additional Information about Sofitel San Francisco Bay

Address: 223 Twin Dolphin Drive, Redwood City, CA 94065
Location: United States > California > Redwood City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel San Francisco Bay 4*
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Redwood City #1 Business Hotel in Redwood City
Hotel Class
Official Description (provided by the hotel)
Welcome to the Sofitel San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 
Number of rooms
421

Questions & Answers

Questions? Get answers from Sofitel San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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