We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel San Francisco Bay

4.0 of 5 223 Twin Dolphin Drive, Redwood City, CA 94065
Hotel website
Hotel deals
Special Offer
Stay Longer and Save 20%!
#1 of 16 Hotels in Redwood City
764 Reviews 4 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
GreenLeadersSilver level
Sofitel San Francisco Bay
Professional photos View all
Browse nearby
Sofitel San Francisco Bay
Write a Review

764 reviews from our community

Traveler rating
    287
    282
    117
    57
    21
See reviews for
131
166
85
335
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Wokingham, United Kingdom
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed today NEW via mobile

We booked this hotel as a convenient stopover on our way back to San Francisco Airport. We assumed it would be a typical business type hotel but were delighted to be proved wrong. The highlight of the hotel is the restaurant. Not only was the food beautifully prepared and served but the staff were attentive in a genuine way. Kenny,... More

Was this review helpful? Yes
ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Lovely hotel in a nice setting. Had noise from guest next door but hotel promptly sorted it out. Staff are friendly, especially helpful is Chris at front door. Only let down is the room service menu which hasn't basically changed much in the 10 years I am coming here. Needs to have some specials or more options.

Was this review helpful? Yes
Boston, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

Staying here as we speak - arrived at check in 3pm for a prepaid jr suite - not ready - finally got 1st room at 4pm - mildew in shower, bathroom overall not cleaned, A/C not working - 2nd room - 15 minutes later - counter tops covered with some sort of sticky substance that obviously was a leftover spill... More

Was this review helpful? Yes
Amsterdam, The Netherlands
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Styreen two nights for a meeting. Good rooms. Hotel is situated in the middle of nowhere near oracle and other big companies. No possibility to go to mall or San Fransisco Center. Nearest mall $45,- sf centre 90,- by taxi one way. Breakfast good but very expensive >$30 for omelet, espresso, and orange juice.

Was this review helpful? Yes 1
Northville, Michigan
Top Contributor
304 reviews 304 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

Checking in after driving coast-to-coast from Washington, D. C., just walking into the welcoming lobby we began to relax. Matt efficiently provided our room info, Manny very pleasantly showed us to the room. Visited the Market where Jennifer helped us choose delicious pastries and snacks. Loved the comfortable beds and sheets, especially enjoyed the shower and Lanvin products, providing a... More

Was this review helpful? Yes
Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything about this hotel is good but there is one thing I didn't get was good sleep quality. I was woken by the sound of the next room showering at 6AM. The sound proofing seems to be a lot worse than other 3-start hotels I've been.

Was this review helpful? Yes 1
Pasadena, California
Contributor
15 reviews 15 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at The Sofitel 3 to 4 times a year when visiting our family in the area. It is a terrific value for the money. The food is fantastic and the staff is very friendly and efficient. The rooms could use a little updating.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

I always look forward to staying at the Sofitel hotel in San Francisco. I've been here often for seminars. Their beds are very comfortable, the staff is genuinely nice, and the food is excellent. Everyone wants to help. This trip I left two birthday cards out on my dresser that friends had given me, When I came back to the... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Plymouth
Top Contributor
60 reviews 60 reviews
48 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night in a suite (upgraded by Expedia) towards the end of August. The suite was spacious and comfortable, with bathrobes, slippers, fridge and coffee machine. Unfortunately the unfriendly receptionist we dealt with on two occasions let the hotel down, we also found service in the bar area for food was slow. Although the hotel runs a free... More

Was this review helpful? Yes 1
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

NYC, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is an upscale hotel with European finesse and style. Beautiful place for weddings too. The lobby is designed for social gatherings, the pool is delight ful but located a distance from the lodging. A fantastic Sunday brunch that should not be missed is available. Lovely Epicurean Restaurant & bar plus coffee shop on site. Rooms and suites are modern... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Owners: What's your side of the story?
If you own or manage Sofitel San Francisco Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel San Francisco Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel San Francisco Bay

Address: 223 Twin Dolphin Drive, Redwood City, CA 94065
Location: United States > California > Redwood City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel San Francisco Bay 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, ACCOR, Priceline, Orbitz, Hotels.com, Tingo, Otel, getaroom.com, Odigeo, Agoda and Venere so you can book your Sofitel San Francisco Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel

446 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (143)
Viewed
Room/suite (28)
Viewed
Pool/beach area (15)
Viewed
Hotel & grounds (31)
Viewed
View from room (6)
Viewed
Bathroom (15)
Viewed
Family/play areas (1)
Viewed
Dining (4)
Viewed
Other (43)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (272)
Viewed
Amenities (48)
Viewed
Junior Suite (76)
Viewed
Luxury King Room (43)
Viewed
Pool (26)
Viewed
Restaurants and Bars (37)
Viewed
The Hotel (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Dining (6)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Redwood City with
any amenities