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Sofitel San Francisco Bay

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223 Twin Dolphin Drive, Redwood City, CA 94065
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Sofitel San Francisco Bay
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981 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

recommended for business travel in Redwood Shores area. The staff was friendly and accommodating, room was solid. Lively bar atmosphere for after work cocktail. Located in business park, basically no restaurants or entertainment nearby.

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Herts, England
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Of course adding on to title I would not choose to stay there if it had not been a work event. Rooms nice, gym reasonable, buffet food excellent. Location great for work event but not if you want to visit SF. There free wi-fi is pretty slow.

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Chicago
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is upscale and modern. Amenities in the room are excellent. Staff was generally okay. The outdoor pool area, though small, is very nice. The hotel is in a business park area (near Oracle) so the weekday rates were very high, but the weekend rates were very reasonable!! Parking garage was spacious (but costs $24 per night). If I were... More 

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Beverly Hills, California
Level Contributor
16 reviews
4 of 5 stars Reviewed 2 days ago NEW

Our room was kind of small, but comfortable enough with a free coffee maker. The bath is very small. The hotel is very pretty with a charming and friendly staff. Be sure to meet David, he will remember you every time you return. They also have a world-class(in my opinion) bakery-coffee shop. The hotel is situated next to a bay... More 

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San Antonio
Level Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Chose Sofitel because they had a good reputation and I wanted something close to the airport. If you want something close to downtown San Francisco, this is not for you unless you have a car. The location is in a business center. The area feels safe and I had no problems getting in and out. Check in was a breeze.... More 

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Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed here with my boyfriend for a wedding - so while the trip was whirlwind, the accommodations were pleasant. The rate for the wedding block was quite decent for a holiday weekend, and the service was quite lovely. Our check in was smooth (aside from our airport arrival - there is a shuttle service to and from the airport... More 

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Stockholm, Sweden
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9 reviews
4 of 5 stars Reviewed 1 week ago

Good restaurant, service and large rooms. 24h gym which is good if you're jet lagged and from Europe. Too far from downtown San Francisco to do the city but excellent if doing work in Redwood City. Not very much to do in the neighborhood however...

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John H, admin at Sofitel San Francisco Bay, responded to this review

Dear Christer, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Redwood City, California
3 of 5 stars Reviewed 1 week ago

The hotel is very nice overall, with a very friendly and attentive staff. The room was nice and big. But the rooms are in need of upgrading. There was no tile or caulking around the bath and the paint was chipped. Most disappointingly, the bathroom was not cleaned properly before I checked in. The shower smelled of urine and the... More 

Review collected in partnership with Sofitel.com

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John H, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies for the cleanliness of the room. At Sofitel, we strive to provide a superior service experience for every customer. Therefore,... More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

-25 min drive from SF - Nice hotel/ rooms (spacious and the most comfortable beds!!) - Customer Service was great -Didn't stop by but the bar in the lobby had a crowd every night, so that's a plus if you don't want to go to far for a drink/good time. My only complaint is the daily parking fee. Other than... More 

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John H, admin at Sofitel San Francisco Bay, responded to this review

Dear Yvette, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

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