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Sofitel San Francisco Bay

4.0 of 5 223 Twin Dolphin Drive, Redwood City, CA 94065
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#1 of 16 Hotels in Redwood City
761 Reviews 4 of 5 stars
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Sofitel San Francisco Bay
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761 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amsterdam, The Netherlands
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Styreen two nights for a meeting. Good rooms. Hotel is situated in the middle of nowhere near oracle and other big companies. No possibility to go to mall or San Fransisco Center. Nearest mall $45,- sf centre 90,- by taxi one way. Breakfast good but very expensive >$30 for omelet, espresso, and orange juice.

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Northville, Michigan
Top Contributor
304 reviews 304 reviews
28 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

Checking in after driving coast-to-coast from Washington, D. C., just walking into the welcoming lobby we began to relax. Matt efficiently provided our room info, Manny very pleasantly showed us to the room. Visited the Market where Jennifer helped us choose delicious pastries and snacks. Loved the comfortable beds and sheets, especially enjoyed the shower and Lanvin products, providing a... More

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Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything about this hotel is good but there is one thing I didn't get was good sleep quality. I was woken by the sound of the next room showering at 6AM. The sound proofing seems to be a lot worse than other 3-start hotels I've been.

Was this review helpful? Yes 1
Pasadena, California
Contributor
15 reviews 15 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at The Sofitel 3 to 4 times a year when visiting our family in the area. It is a terrific value for the money. The food is fantastic and the staff is very friendly and efficient. The rooms could use a little updating.

Review collected in partnership with Accorhotels.com

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1 review
5 of 5 stars Reviewed 2 weeks ago

I always look forward to staying at the Sofitel hotel in San Francisco. I've been here often for seminars. Their beds are very comfortable, the staff is genuinely nice, and the food is excellent. Everyone wants to help. This trip I left two birthday cards out on my dresser that friends had given me, When I came back to the... More

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Plymouth
Top Contributor
60 reviews 60 reviews
48 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night in a suite (upgraded by Expedia) towards the end of August. The suite was spacious and comfortable, with bathrobes, slippers, fridge and coffee machine. Unfortunately the unfriendly receptionist we dealt with on two occasions let the hotel down, we also found service in the bar area for food was slow. Although the hotel runs a free... More

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

NYC, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is an upscale hotel with European finesse and style. Beautiful place for weddings too. The lobby is designed for social gatherings, the pool is delight ful but located a distance from the lodging. A fantastic Sunday brunch that should not be missed is available. Lovely Epicurean Restaurant & bar plus coffee shop on site. Rooms and suites are modern... More

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Evanston, Illinois
Top Contributor
54 reviews 54 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved staying here. It is outside of the city of course closer to the airport but if you have a rental car you can enjoy the city at your leisure and come back to this wonderful hotel. Restaurant on site was great. Loved just hanging out in the lobby for a bit as well. If I have one complaint is... More

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a well located hotel for those visiting the Valley - within striking distance of San Fran and Santa Clara, Palo Alto etc plus close to San Mateo bridge. Rooms are comfortable, air con is quiet, and staff are very friendly and helpful. Bar is good though a little small, and there is a nice terrace with bar service.... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

London
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 5 nights whilst working abroad from the UK. Location: Easy enough to locate even though my Taxi driver missed a couple of turnings from the 101 Freeway. On Twin Dolphin Drive, a business/industrial part of SE San Francisco (apologies if my geography isn't correct). The area is, in my opinion, a quiet and relatively secluded area.... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

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Additional Information about Sofitel San Francisco Bay

Address: 223 Twin Dolphin Drive, Redwood City, CA 94065
Location: United States > California > Redwood City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel San Francisco Bay 4*
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel

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