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Sofitel San Francisco Bay

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223 Twin Dolphin Drive, Redwood City, CA 94065
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Sofitel San Francisco Bay
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Sofitel San Francisco Bay
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890 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a gem of a hotel which was a lovely stay. After being in the air for nearly 22 hours, I needed something extraordinary to get rest and rejuvenated. Thankfully, this was it and more. This hotel oozes all things French, from the language itself, the decor, structures and maybe the interior colors. Loved it. The food was very... More 

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Austine, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Dana Point
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a VERY classy hotel! The theme and decor is based on a modern take of a French Hotel. The lobby is very open to the beautiful view of the Bay inlet. The beds are unbelievably comfortable and the view was so calming. We had great drinks at the bar, I highly recommend the crushed-grape Cosmo! The Sunday Brunch... More 

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Perth, Australia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in San Francisco on business and after staying at a horrible hotel in the city, the Sofitel was a breath of fresh air. The staff were extremely friendly and helpful. The room was spacious, well equipped and the bed very comfortable. Restaurant was very good. I would be very happy to stay here again.

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Stockholm, Sweden
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I decided to stay at the Sofitel San Francisco because we were on our USA roundtrip and I had some Accor bonus points to burn. So I booked the hotel for my wife and me and the majority of the stay was paid with points. The location: The hotel is not really located in San Francisco; it is located half... More 

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to... More 

Long Beach, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My sister and I stayed at this hotel for a conference and enjoyed its location and the hotel setting. It's on a little inlet lake and has a nice waterfront to walk along and enjoy for some outside relaxation. The restaurant in the hotel was quite excellent with terrific steaks that we had both nights. The rooms were quite nicely... More 

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to... More 

Los Angeles
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stay at this hotel when visiting our son. It is right next to the water, giving you a beautiful view. The staff is very friendly and the room, though not too large, is perfect for a weekend stay. When I returned from my morning walk, they gave me a bottle of water, which is always appreciated.

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay at Sofitel usually once or twice a month and every time my experience goes beyond my expectations. The staff is friendly, caring and prudent. The'll be present if you require their assistence and at the same time they keep your privacy uninvaded. Food in the restaurant is exquisite and the presentation is superb!

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Point Pleasant, New Jersey
Contributor
16 reviews 16 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a beautiful location- right on the water with parks nearby, perfect for walking around. Outdoor pool area is unfortunately pretty small. Hotel restaurant is good but pretty expensive, although the cafe downstairs has good sandwiches. Beds are super comfortable. Only about half an hour from the airport so convenient.

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

New York, NY
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recent room renovations make this hotel a very good choice in Silicon Valley, an area with notoriously short supply of rooms in hotels that are neither fleabags nor 5-star luxury houses at $800/night. This property is "mid-priced," meaning typically in the $300-400 range, and delivers solid 4-star accommodations with excellent bedding in the rooms, a very good fitness center, and... More 

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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