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All 16 Redwood City hotels

Sofitel San Francisco Bay

4.0 of 5 Hotel   |   223 Twin Dolphin Drive, Redwood City, CA 94065
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74%
Ranked #1 of 16 hotels in Redwood City
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
MrsGoodface
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714 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sofitel San Francisco Bay on July 22, 2014. We decided to eat at the restaurant in the hotel. This decision ended up being one of my worst dining experiences that I've had in a LONG time (I'm fifty years old). It was actually pretty laughable it was so bad. I'm not usually a person that complains... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Anne Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience at our restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very... More

Top Contributor
54 reviews 54 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Let me start by saying that I would stay here again. We stayed 3 nights. I really liked that this hotel is super clean and that is top priority to me. Interior decor is fabulous; very modern with lots of clean lines. We were so happy that months before our stay we'd requested a mini fridge in our room and... More

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for a business trip, generally very decent hotel. Nice reception, dining, bar area and views overlooking a lake. Rooms are average American hotel rooms but decent enough. Good was excellent. Strange though that they make the staff say 'Bonjour' all the time which is kind of fake in California!!!

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Long Beach, CA
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife, Dog and I stayed here for a second time as my wife was riding In The Aids/Lifecycle ride for a 3rd year. She likes this place for a variety of reasons, but mostly because it's just a nice place to stay considering she would be sleeping in a tent for 7 nights during the ride. The hotel has... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

My best friend and I were in town for a Mastermind Treasure Hunt @ the SF Library. We stayed 2 nights at this Sofitel. Set in an area of hotels, it was more quiet than I expected for a weekend. Lots of business travelers and families. The hotel and our room was quiet and clean. Check in/out was easy. The... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Chico, California
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This place is about 30 mins from downtown SFO. Beautiful place, nice staff, and was clean. The food was okay but very expensive. Usual breakfast is $20 a plate. Beds on the smaller size. I didn't know I was allergic to the feather down comforter they use on the beds. I didn't sleep at all the first night with all... More

Was this review helpful? Yes 1
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

1 review
1 of 5 stars Reviewed 1 week ago

I don't know where to start. From the SURPRISE $20.00 per day parking, or cleaning pubic hair out of the bathtub upon arrival at 11pm...or the employees smoking right outside the door, inducing my asthma attacks... ...for the outrageous cost (which on priceline.com, it was suppose to be only $114.00 per night!!!!) One would think you might at least get... More

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

central valley
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family truly loves this hotel! The staff are courteous and prompt and the rooms are elegant and spacious. Stay on the weekends for discount rates. Make sure to sample the goods from the bakery on site....yummy!

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Short Hills, New Jersey
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel staff was attentive, when I requested another room due to workmen on exterior scaffold outside my window they took care of it immediately. Nice bed and modern bathroom, best plastic tile insert I have ever seen. Great service neat little coffee shop.

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

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Additional Information about Sofitel San Francisco Bay

Address: 223 Twin Dolphin Drive, Redwood City, CA 94065
Location: United States > California > Redwood City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel San Francisco Bay 4*
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Redwood City #1 Green Hotel in Redwood City
Hotel Class
Official Description (provided by the hotel)
Welcome to the Sofitel San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 
Number of rooms
421

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