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Sofitel San Francisco Bay

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223 Twin Dolphin Drive, Redwood City, CA 94065
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Sofitel San Francisco Bay
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Sofitel San Francisco Bay
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907 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amsterdam, The Netherlands
Top Contributor
181 reviews 181 reviews
58 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for business and I think that most of the travellers are here for business. The rooms are good and are quiet. Coffeemaker available. The hotel has great gym and an outdoor pool which is a bit small. The restaurant of the hotel serves good food but I think a bit expensive (but they can afford these prices as... More 

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Eric, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Lilburn GA
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on business. Loved the hotel! Had breakfast in the hotel restaurant and it was quite tasty. Feather beds were comfy and rooms were nice. I'll be back again when I'm on business in the area again! We especially liked seeing the crews practicing on the lake while we were having breakfast.

Was this review helpful? Yes 1
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Edinburgh
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I recently had a 4 night stay here on business. Let's get the one real downside out the way quickly - for those who like their hotel in a city, or in walking distance of a 7-11 store this isn't the place for you. Everything else was very good or great. Luxury room was huge - although no real frills... More 

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Redwood City, California
1 review
5 of 5 stars Reviewed 1 week ago

I stay at this hotel every other week and thus have a chance to "test" the consistency of the rooms, the staff, the area. The staff is consistently first rate. The reason that I'm writing this review is that once again the breakfast staff went over and above. This morning they were very busy and Dena, the hostess realized that... More 

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Tel Aviv, Israel
Top Contributor
152 reviews 152 reviews
54 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel located in the hart of Silicon valley very close to 101 and a convenient distance to San Francisco Airport. the suit was very large and comfortable the Price very reasonable compare to other hotels especially in Palo alto

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

San Francisco, California
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well the hotel is in the middle of a business park and there is not much stuff around it, the train station is far away. There is shuttle that will take you to the airport but i cant remember the timings. When it comes to the rooms, interiors and amenities I will says is quite good. The hotel is just... More 

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Dear Calypso, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive feedback as I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hard to believe it has around 500 rooms and suites. Good size rooms and parking spaces in garage. Many elevators. Great french pastry shop and friendly staff. I left my garment bag in closet upon check out. When I called for it, they called me back 3 tie ms to update the progress of tracking the bag into the night.... More 

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John H, General Manager at Sofitel San Francisco Bay, responded to this review

Bonjour! The entire Sofitel San Francisco Bay team would like to THANK YOU for your lovely message and great compliments. It is really a great reward for all of us to see how deeply you enjoyed staying with us. We are delighted that you enjoyed our luxury service with French flair. Thank you again for choosing us and for taking... More 

Seattle, Washington, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large well appointed rooms. Was there for a wedding party and hope only my room had HVAC issue, but engineer came to fix it at once. Great French pastries in lobby. Wonderful outdoor venue on the water for my son's wedding. Huge parking spaces for cars, a plus for me. I left my garment bag with my tux in it... More 

Was this review helpful? Yes
John H, Manager at Sofitel San Francisco Bay, responded to this review

Bonjour! The entire Sofitel San Francisco Bay team would like to THANK YOU for your lovely message and great compliments. It is really a great reward for all of us to see how deeply you enjoyed staying with us. We are delighted that you enjoyed our luxury service with French flair. Thank you again for choosing us and for taking... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel it self is really nice. The outside as well as the inside. Very romantic setting for a quick get away... Rica at the front desk is exceptional at resolving any and all problem that you may encounter. She really goes above and beyond her duties to make your stay as positive as it can be !!!

Was this review helpful? Yes
John H, General Manager at Sofitel San Francisco Bay, responded to this review

Bonjour! The entire Sofitel San Francisco Bay team would like to THANK YOU for your lovely message and great compliments. It is really a great reward for all of us to see how deeply you enjoyed staying with us. We are delighted that you enjoyed our luxury service with French flair. Thank you again for choosing us and for taking... More 

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