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The Portofino Hotel & Marina

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260 Portofino Way, Redondo Beach, CA 90277
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The Portofino Hotel & Marina
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The Portofino Hotel & Marina
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898 reviews from our community

Traveler rating
    414
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    120
    56
    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
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    (898)
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    (279)
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    (210)
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Taipei, Taiwan
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Only slight drawback is the morning traffic. Road leading out to freeway is really packed. Room is clean and service is great. People working there are wonderful. Bathroom is ok, the only slight problem I had was the water from the shower not strong enough.

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Gold Coast, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although we only stayed one night we wish we'd had longer to stay at The Portofino Hotel. When we checked in there was an issue in that our prepaid reservation made in Australia wasn't on their books but they not only sorted this out very swiftly, but upgraded us to the presidential suite which was unbelievably beautiful and totally unexpected.... More 

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Nathan N, Director of Rooms at The Portofino Hotel & Marina, responded to this review

We wish you had been able to stay longer with us, but it just means you will have to revisit us soon! I am disappointed you had challenges with reservation, but am more than pleased to read we were able to resolve them in a prompt manner. Above and beyond is truly our specialty, from bikes to beaches, our oceanfront... More 

Santa Monica, California
Top Contributor
111 reviews 111 reviews
94 hotel reviews
366 helpful votes 366 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here one night thanks to a third part site (Priceline). Saved some money... gave it all back on self-parking for $27. Empty lot they don't even patrol. Was told I didn't even need to put up my pass after I paid? So why the $27? I hate rip-offs. This is a 50 year old motel right on the water... More 

Was this review helpful? Yes 2
Nathan N, Director of Rooms at The Portofino Hotel & Marina, responded to this review

Thank you for choosing to stay with us! We are pleased to offer a discounted parking rate in comparison to our local competitors. The closest hotel to us charges $32, and as a friendly reminder, when a car is valeted no tag is necessary as we provide one. We often times receive positive feedback about our bedding, I will be... More 

Redondo Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Just checked in after a long week of business travel and was greeted by the most customer focused team of professionals helping me navigate through some mistakes I made when booking my trip. Claire and Julia helped me with my room, while correcting the situation that I created in seconds turning a potentially negative evening into the most positive experience... More 

Was this review helpful? Yes 1
Nathan N, Director of Rooms at The Portofino Hotel & Marina, responded to this review

Claire & Julia are true rock stars of service. Their customer focused personalities make them true assets to our unique boutique property. Your loyalty and feedback are very much appreciated, and I look forward to welcoming you back in years 16 and beyond! Thank you again for the review, and I look forward to celebrating Claire & Julia personally. Warmest... More 

Redondo Beach, California
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I've stayed at this hotel several times. It never disappoints me. It has a European flair...like your at Cannes. The rooms were great....I had a Jacuzzi room once...very nice...and a huge suite once that overlooked the entire ocean w lovely view. I attended a wedding here and it was nice and held outside by the pool, then for the reception,... More 

Was this review helpful? Yes 1
Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Check in and overall customer service at the Portofino was exceptional. The ocean view from our room was also very nice. The room was pretty small though, and the bed not that comfortable. The bathroom was also tiny and...the shower/tub combo was like the 'leaning tower of pisa'. Not bad at first but when the shampoo and conditioner get going... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Paid for marina view room with breakfast. In the first room the faucet did not work properly. We requested a change in room. In the second room the tub had trouble draining. The anti slip mat in the tub was old and dirty and the shower needed to be turned off halfway through to allow time for the tub to... More 

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Bellefontaine, Ohio
Top Contributor
62 reviews 62 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here before and loved the experience. This time however my stay wasn't as pleasant. I had a first floor room right off the lobby. The room was small, the furniture was rough and the elevator noise was awful. The room didn't have a clock of any sort. No mirrors that showed below mid chest height. The thing... More 

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Buffalo, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here as part of our honeymoon trip up and down the California coast. When Jerome found out it was our honeymoon, he upgraded our room to water view and sent up a bottle of champagne. The staff were all very helpful. We took bikes for a long ride down the strip to many beaches. The... More 

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Hotel Review Summarization

What travelers say

  • Great location(4)
  • Parking lot(3)
  • Ground floor(3)
  • Sea lion(3)
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