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Country Inn & Suites By Carlson, San Bernardino (Redlands)

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1650 Industrial Park Ave, Redlands, CA 92374
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Country Inn & Suites By Carlson, San Bernardino (Redlands)
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Country Inn & Suites By Carlson, San Bernardino (Redlands)
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214 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Santa Clarita, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel is very overpriced for what you get! The location is terrible...right next to the freeway, and there is no soundproofing between the rooms! I was kept awake most of the night, and then woken up early in the morning by both the room adjoining the wall by the bed, and the upstairs room. The clerk at the desk... More 

Was this review helpful? Yes 1
Taunton, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Country Inn & Suites in Redlands, CA was by far one of the best hotels that we have stayed in. The room was very spacious, clean and there was a refrigerator & microwave in it. There was a delicious free breakfast each morning and coffee/tea was available all day. There was also a basket of freshly baked chocolate chip cookies... More 

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san marcos
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in a one bedroom suite for a week for work/vacation. Room is spacious (we had 2 kids and 2 adults), although in order to use the pull-out couch we had to rearrange the furniture (a tv stand was in the room yet it wasn't necessary as tv was attached to wall??). Suites include kitchen; did not use more... More 

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United States
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed here a few times without problem, but this last time was a nightmare. The room was damp and had obvious water stains. Behind the door was a clump of white mold about 12" x 3". I took a photo but for some reason it won't upload. It was gross. Then at 3AM the smoke alarm went off and... More 

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CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this review

Thank you for taking the time to write your review. The Country Inn And Suites San Bernadino/Redlands and the Carlson Rezidor Hotel Group will work diligently to ensure your claim is fully investigated. We appreciate you bringing this matter to our attention. We apologize for the issues you incurred with your stay. We hope you get the chance to stay... More 

3 of 5 stars Reviewed 2 weeks ago

We just got back from Country Inn & Suites (COS)... We arived and got a decent sized room, upon first inspection everything seemed clean enough, but upon closer inspection it was clear that the carpet was flithy, vaccumed, but stained (they need a good stem cleaning every once and a while). The furniture in the sitting area was stained with... More 

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Albuquerque, New Mexico
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice property. The room was very spacious, had the comfort of home, very quiet, and accommodating. The bed was very, very comfortable. There is a free breakfast available. The staff was professional except for the breakfast staff. Upon checkout I could not locate the front desk clerk. I asked if he knew where the person was and... More 

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