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Fairfield Inn & Suites Redding

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5164 Caterpillar Road, Redding, CA 96003
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Best prices for: 1 room 1 guest
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358 Reviews from our TripAdvisor Community

Traveler rating
    220
    104
    22
    3
    9
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138
94
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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    (85)
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    (54)
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Seattle, Washington
1 review
4 of 5 stars Reviewed 2 days ago NEW

Comfortable accommodations while travelling the I-5. Very clean. Very friendly and enthusiastic staff. Reyna (breakfast ambassador) was a joy! Helped us with the high chair for our toddler son and even brought him and the other children at breakfast little toys, colouring books and crayons. Reyna made us feel like we were being taken care of and looked after! Wonderful... More 

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5 of 5 stars Reviewed 3 days ago NEW

This was a quick trip--just overnight. I will give this Fairfield Inn my highest compliment: I would absolutely book there again, if I am ever in the area. Why? For example, I arrived earlier than expected. The staff hustled (cleaning staff member volunteered to delay her lunch break) to clean my ADA room. When I got up there about 30... More 

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Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were here for 2 nights and had a great experience! Rooms were great. We utilized the pool, laundry, and fitness room. The staff was extremely friendly and helpful. They had discount tickets to the local water park. I loved that they had fresh coffee, tea, and decaf 24/7 in the lobby. Breakfast was what you expect...I was happy to... More 

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McKinleyville, California
1 review
5 of 5 stars Reviewed 1 week ago

Welcoming lobby, clean rooms, comfortable beds, and friendly staff. The entire staff at the hotel was friendly and professional, but we were particularly impressed with Reyna Castillo. She is a ray of sunshine in the morning! Her kindness, attention to detail, and customer service were impeccable!

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Missoula, Montana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed her a while back and I was pleased with the accommodations! Great Staff! I had a relaxing stay. I don't remember the person at the front desk, as this was a couple weeks ago, but they were so friendly. I checked in during the early evening, passing though on my way up to Portland from the Las Vegas... More 

Was this review helpful? Yes 1
Danville, California
1 review
4 of 5 stars Reviewed 1 week ago

Just a quick note to say we received excellent service from your employee Reyna Castillo. She has warm personality and makes you feel comfortable with your stay at the hotel. Because we are Redding, CA it was nice to jump into the pool to cool off. My wife also enjoyed the use of the gym.

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Clackamas, Oregon
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Best customer service around! We have stayed at this location before our Lake Shasta trip for the last 3 years. The staff at this Fairfield Inn & Suites always goes above and beyond our expectations! Every front desk person has been friendly and so helpful. Particularly Reyna Castillo, she made sure our families every need was met! Thank you Fairfield... More 

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Monroe, Oregon
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped for 1 night on way back from SoCal. Greeted at front desk by Jack the hotel cat! Loved it! Hotel is very clean and no bad smells at all as stated in a previous review. Upon walking into our room quickly realized our AC wasn't working (100 outside) called down to desk and someone was up to our room... More 

Was this review helpful? Yes 1
San Jose, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience with the staff here was wonderful! Everyone was very friendly and helpful. Especially during breakfast. Reyna greeted us so cheerfully and helped us in whatever way she could! I've never seen staff go so above and beyond for people at breakfast. It really helped start our morning in a positive morning. Thanks Reyna for such A+ service! Also,... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Their breakfast ambassador (Reyna Castillo) was very friendly. It was a great way to start my day! The Hotel was clean and they have an all around friendly staff. There was complementary coffee in the lobby at all times, which I indulged in numerous times.

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