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Fairfield Inn & Suites Redding

Certificate of Excellence
2.5 of 5
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5164 Caterpillar Road, Redding, CA 96003
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Fairfield Inn & Suites Redding
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Ranked #1 of 40 Hotels in Redding
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A recent review
5 of 5 stars reviewed 2 days ago
Twylla F Auburn, California
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330 reviews from our community

Traveler rating
    200
    97
    21
    3
    9
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126
88
12
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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  • All months
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Auburn, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I was first impressed by the welcome from the front desk. She was anxious to help and was positive about our dog. I travel with my small dog often and even though I go to pet friendly hotels my welcome is not always friendly. The room was clean and inviting. Very comfy bed and linens. The unique tub and room... More 

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Eagle point
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here while attending the Redding Rodeo. Check in was fast and easy. The attendant was very helpful and suggested a great pizza place for dinner. She printed directions to there and the rodeo grounds and suggested some sights to see. Breakfast was also good. We had a very nice stay!

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Senior Contributor
43 reviews 43 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay on your way through Redding. It's right off the freeway. The room was clean. Check in was friendly and fast. Comfortable bed. Quiet. My son was completely overjoyed to meet the resident cat. The cat on the other hand, endured his introduction to my son with indifference. Cats. The complimentary breakfast was pretty... More 

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Sacramento, California
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

I hate to give bad reviews, especially when the customer service at this hotel was really good. The breakfast was excellent, too. Maybe I just got the unlucky room? Although the staff tried to accommodate my need for a good nite’s sleep by putting me on the 3rd floor with an upgrade, and the breakfast staff was very helpful and... More 

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ReddingMarriottGM, General Manager at Fairfield Inn & Suites Redding, responded to this review

Dear Newhiker1, I am so sorry to hear about your frustrating room experience. We pride ourselves on exceptional service at all points of contact especially room cleanliness. We have some of the highest scores in the area for room cleanliness. I assure you we are looking into your concern and will make any corrections immediately. Thank you for your candid... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a great stay. Good service. Nice rooms. Breakfast in the morning was wonderful and Reyna was fantastic! She was so sweet and helpful. She certainly made our early morning much more enjoyable. And the food was great!

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Santa Clara, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night. It's clean, quiet and right off Interstate 5. Wi-Fi is free and the hotel has clean pool. The rooms were nice although a bit small. As other reviewers have mentioned, the highlight was breakfast and Reyna was very professional and eager to help. Will recommend this hotel

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Yreka, California, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our family of 5 stayed here based on the tripadvisor reviews and we were so glad we did. Reyna Castillo blessed us with positive and professional attitude. The rest of the hotel was good too, many hotels have the same amenities. We will return only because of Reyna.

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1 review
5 of 5 stars Reviewed 3 weeks ago

The food was great! Reyna Castillo took good care of us at breakfast. She is actually the reason why we will return and stay at the Fairfield Inn in Redding. The rooms were nice and the front counter was friendly and helpful.

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Delicious breakfast thanks to Reyna. Very clean and quiet hotel. Great staff! Nice town, good dinning nearby. We will definitely be back. I would like to spend more time here next time we are through the area.

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

The gal that over seen the breakfast bar was very sweet and helpful. She was always check with us to see if we needed any thing. Her name was Reyna Castillo. Lucky for us she was working the weekend so she was the face that greeted us as we walked into the breakfast lounge.

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