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Westin Mission Hills Golf Resort & Spa

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71333 Dinah Shore Drive, Rancho Mirage, CA 92270
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Westin Mission Hills Golf Resort & Spa
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2,007 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westin Mission Hills Golf Resort & Spa
See the most recent reviews
Cornville, Arizona
Level Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
5 of 5 stars Reviewed July 25, 2011

This is a beautiful property, grounds, facilities, rooms, and staff are all great. We read some trip advisor reviews that were cause for conern, but we had none of the problems cited by some reviewers. It was the off season so we go a great rate, and even had a small suite. It was well appointed, appeared to be relatively... More 

Was this review helpful? Yes 1
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

Thank you for sharing your recent review with us. We are so pleased to hear that you enjoyed your stay with us, and we able to find relaxation in our recently renovated rooms. We look forward to welcoming you again soon. Be well, Katelyn Thurlow Marketing Coordinator Westin Mission Hills Resort More 

Los Angeles, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2011

This is a great resort, perfect for couples escaping from work and L.A. We spent 2 nights here. The resort is insanely huge, with the villas encompassing the 1st half. It is right up the street from Agua Caliente Casino, a fun night out to play, and about 3-4miles from Rancho's The River, an local Grove if you will. The... More 

Was this review helpful? Yes
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

We are so happy to hear that you were able to enjoy a weekend getaway with us, and to find relaxation at our property. Thank you for recognizing our hard working associates, I have personally passed your comments along to each of them. Be well, Katelyn Thurlow Marketing Coordinator Westin Mission Hills Resort & Spa More 

St Louis
1 review
4 of 5 stars Reviewed July 24, 2011

Rooms are nice...Angel was great at the bar! Staff was great.....................

Was this review helpful? Yes
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

We are so pleased to hear that you enjoyed your stay and your interactions with Angel at the bar. He's a valued employee with great personality and we are so happy to hear you were able to speak with him. We look forward to welcoming you again soon. Be well, Katelyn Thurlow Marketing Coordinator Westin Mission Hills Resort and Spa More 

Chicago, Illinois
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed July 24, 2011

I was here on business and had stayed at the resort in the past. During the summer months they resort caters to tourists and families. Because it is quite hot, the property is partially empty and as such the restaurant was closed for most meals. The air conditioning in the room was not working correctly and when I called for... More 

Was this review helpful? Yes
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

We appreciate your taking the time to share your recent review with us. We are sorry to hear about the air conditioning issues in your room. We can imagine how frustrating that would be and regret that you had to experience that. I have passed your comments along to the appropriate department. Be well, Katelyn Thurlow Marketing Coordinator Westin Mission... More 

Studio City
Level Contributor
136 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed July 18, 2011

My family and I just completed a 1 night stay at the Westin Mission Hills (our second stay there) and had a wonderful time. The property itself is absolutely beautiful and centrally located in Rancho Mirage. With this in mind here are my specific observations and comments about the hotel: Pros: Great location Large, clean room with comfortable Queen Beds... More 

Was this review helpful? Yes 1
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

Thank you for sharing your recent review with us and the rest of the TripAdvisor community. We are so pleased to hear that you enjoyed our over sized rooms and friendly staff. We appreciate your feedback regarding our pool areas and are currently researching options to spread out our pool volume. We look forward to welcoming you again soon. Safe... More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 17, 2011

If you are looking for a relaxing resort, I would not stay at this Westin. After checking in which took longer than usual we headed to the pool around 1 pm. Every chair at the main pool and side pool were taken. The pool was filled with loud screaming kids. The bartender seemed inconvenienced to take our order. The food... More 

Was this review helpful? Yes 1
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

Thank you for sharing your recent review with us. We are sorry to hear that you found our property overly kid friendly - due to the nature of our resort, we certainly do find that many families are attracted to our pools, Fun Department and other activities. We are happy to hear that you enjoyed your time at our relaxing... More 

Glendale, California
1 review
5 of 5 stars Reviewed July 16, 2011

It was our first stay at the hotel.It was just for one night but it was really enjoyable.My kids loved it.We want to say our thank you for the service specially at the front desk Jose.He was so nice and explained all the details and gave me the room that i wanted.The room was so clean and the view to... More 

Was this review helpful? Yes
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

We are so pleased to hear that you and your family enjoyed your stay with us, and that Jose was able to provide you with the exceptional level of service that you deserve. I have shared your comments with our associates, and we appreciate your taking the time to recognize him. We look forward to welcoming you again soon. Best... More 

Calgary, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 14, 2011

We booked a last minute trip and had a wonderful time at the Westin Mission Hills, the staff were super friendly and courteous. On one of the mornings the boiler in our building had a problem, so we had no hot water, but the hotel made arrangements for us to shower in a vacant room and gave us a free... More 

Was this review helpful? Yes 1
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

We are so pleased to hear that you enjoyed your stay with us, and appreciate your feedback. We are sorry to hear about the maintenance issue that occurred, but are happy to hear that our employees were able to provide you with renewing elements. Our new SuperFoods menu is certainly a favorite, and we are so glad you enjoyed it.... More 

Windsor, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2011

This is our 7th year of going to the Westin in Rancho mirage, this year we were disappointed with the room. There was black mold growing in the shower, sheets were stained and the ice machine did not work in our unit. The food was great from the restaurant! Do not think that we will be back next year….

Was this review helpful? Yes 1
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

Thank you for sharing your review with us. We greatly appreciate your loyalty and are very sorry to hear about your recent experience. We would appreciate the chance to discuss your experience with you further. Please contact me personally at katelyn.thurlow@westin.com. Be well, Katelyn Thurlow Marketing Coordinator Westin Mission Hills Resort & Spa More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2011

The spa at the Westin Mission Hills was exactly what I was searching for when my girlfriends and I decided to venture off to the desert to "detox" from our stressful careers. From the moment we pulled up to valet to the morning of checkout I felt like an Arabian queen. The desert was in the 100's temperature wise, it... More 

Was this review helpful? Yes 1
WestinMissionHills, Director of Sales at Westin Mission Hills Golf Resort & Spa, responded to this review

We are so pleased to hear you were able to take away from your busy work life and enjoying a renewing weekend with us. Thank you so much for sharing your thoughts, and for recognizing MIndy, a very valuable spa therapist. We look forward to welcoming you again soon. Katelyn Thurlow Marketing Coordinator Westin Mission Hills Resort & Spa More 

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