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Omni Rancho Las Palmas Resort & Spa

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41000 Bob Hope Drive, Rancho Mirage, CA 92270
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Omni Rancho Las Palmas Resort & Spa
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Omni Rancho Las Palmas Resort & Spa
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2,041 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Omni Rancho Las Palmas Resort & Spa
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Placentia, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

We had a block of rooms with friends right on the lazy river. Great location. The staff was very friendly, our rooms comfortable and the food was great. I recommend the Rancho Las Palmas Omni to families looking for a relaxing and fun getaway.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 2
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Dear Jenn726, Thank you for your review. We are so pleased your and your friends enjoyed your stay with us. Being close to the lazy river is the perfect location for families. We hope to see you again very soon. Warmest regards, More 

Newport Beach, California
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed June 17, 2014

So irritated as I'm sitting here at the adult pool of Rancho Las Palmas. A group of decided to stay at Rancho Las Palmas for our older teenaged kids and Splashtopia. It's a great concept but the lack of enough umbrellas and shade had us moms running to Azure pool for peace & calm. What a joke! Pool attendants here... More 

Was this review helpful? Yes 5
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Dear miro1602, Thank you for your comments and feedback regarding your stay as this allows us to improve so our guests may enjoy a relax and fun experience. We apologize if you felt our services were not up to standards. We strive to go above and beyond to satisfy at all times. Speaking to your pool experience, Glass is never... More 

Simi Valley, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

Had a great experience with customer service, pool staff was great and very helpful. Room was a good size for a family of four, however, the double beds are small and hard to share. We ate at the restaurant on Thursday night and the kids buffet was great both kids enjoyed the food and we didn't have to wait. The... More 

Was this review helpful? Yes 1
Playa Del Rey, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 17, 2014

The stay was great for the kids. They had a blast in the Splashtopia and family pool. Other than that, I had problem with check in. Was told that I was checked in already and they couldn't tell me if someone was in our room or not. They had to make new key cards. I had to ask for the... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 17, 2014

We (wife and I) had the opportunity to stay at this property recently. The last time I stayed here was quite a few years ago and it was a Marriott at that time. Overall, a very enjoyable experience. Rooms were a little worn in places but the overall facility is still very nice. The rooms are spread out in buildings... More 

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San Francisco, CA
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 17, 2014

I went on a weekend with friends to this resort. We were expecting luxury but got just an average hotel in dire need of updates. The lobby is beautiful, the inner "plaza"/courtyard is nice as well but once you get to the tired/outdated rooms you feel like you're just in a regular/average hotel. Nothing seems to have been updated since... More 

Was this review helpful? Yes 1
Santa Ana, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

We had a great time at Splashtopia. The service is great the room was beautiful and the grounds are spectacular. This was our second time here and we will be back again. The food is really good and they have Starbucks Coffee. Yeah! Thank you for the great time.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
San Diegho, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

Location is prime, pool amenities are nice with cabanas available, numerous lifeguards, good for all ages!Family was able to walk across street and have many restaurants and shops available. It is a very large property so be prepared, not much is close to the numerous hotel rooms/bldgs.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Saugus, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 16, 2014

Gigi the bartender has a real attitude. Look out for her! The server at the pool has the same attitude. Room had sticky finger prints all over the door and bathroom door. Went there for a girls trip. I couldn't wait to leave. Sad news! Very disappointed!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 2
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Dear Theresa A, We value each and every review and have forwarded this on to our restaurant and pool managers. It's very unfortunate that your girls getaway did not live up to your expectations. We certainly hope that you were still able to have some fun with your friends. Thank you for bringing these issues to our attention and for... More 

Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2014

What a great escape from our busy schedule. We enjoyed every second and could not have been happier. We visit year after year. Missed the video arcade for the kids..but heard it will be coming back. Kids missed the arcade as well as this was a truly safe haven escape from the hot sun...But still we were extremely pleased. See... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Dear PatriciaD D, You've made our day! It is our goal to provide a wonderful reprieve from life's stresses, and we are so pleased to have done so for you and your family. We appreciate you taking the time to share the details of your trip, and hope that next time the arcade will be all set. Thank you for... More 

Hotel Review Summarization

What travelers say

  • Lazy river(26)
  • Golf course(19)
  • Very nice(14)
  • Pool area(12)
  • Water slide(6)
  • Water park(3)
  • Great time(3)
Questions? Get answers from hotel staff and past guests. Ask a question

915 photos of this hotel

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Room/suite (52)
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Bathroom (10)
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Pool/beach area (51)
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Hotel & grounds (81)
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View from room (29)
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Family/play areas (4)
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Dining (5)
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Other (76)

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Amenities (171)
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Executive Suite (49)
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Plaza Double Room (45)
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Plaza King Room (45)
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Pool (50)
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Restaurants and Bars (90)
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Splash Mountain (27)
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The Hotel (99)

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Hotel & grounds (5)
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Dining (2)
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Pool/beach area (2)
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Family/play areas (1)
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Room/suite (2)
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Other (14)
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