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Omni Rancho Las Palmas Resort & Spa

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41000 Bob Hope Drive, Rancho Mirage, CA 92270
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Omni Rancho Las Palmas Resort & Spa
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Omni Rancho Las Palmas Resort & Spa
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1,823 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Omni Rancho Las Palmas Resort & Spa
See the most recent reviews
Oceanside, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This property is 100% excellent. The rooms are large and very comfortable. The property is just beautiful. The pool is awesome. The service is outstanding. From the front desk to housekeeping we were given top notch service. Best way to describe the atmosphere is 5 star but NOT stuffy. My sister and I came for 3 nights for stagecoach...we enjoyed... More 

Was this review helpful? Yes 1
Los Angeles, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Do not expect to get a breakfast menu to hang on the door unles you meet certain stay criteria. Other than this "dumb policy" our stay was about what is expected of a * * * or * * * * hotel it certainly does not rate * * * * *

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
san diego, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

this hotel is mismanaged. i was offered a discount, however, the discount was minimal given all the issues, including door broken, shower leaking outside the shower area (we had to put towels and other things to separate the shower from the bathroom so that water stays inside).. most of all, the rude front desk people.. the only nice person this... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 2
Las Vegas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This resort has it all - superior staff, beautiful rooms, luxury amenities! Gorgeous views, really fun pool, has a little bit of everything for everybody. Good for families, golf trip, or leisure getaway

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 4
Costa Mesa, California
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked the property as part of a ticket package deal thru BNP Paribas Open organizers. Arrived in the AM so our room wasn't ready yet but left our bags with the bell desk and pre-checked in. They gave us a key card to access the parking lot since you need a room key to park. Called my cell once the... More 

Was this review helpful? Yes 1
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Dear cyclopseye, Thank you for reviewing your stay with us. And how wonderful that you got to enjoy the tennis tournament, one of our favorite annual events. We are so pleased to learn of your future return and we are just positive you will enjoy the resort even more after experiencing the amenities. Your business is greatly appreciated. Sincerely, Omni... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was recommended by a friend, but I personally would not return here. Hotel front lobby very high decorative, restaurant Blue had good breakfast. My Room view was to the Lake & Golf, short distance to the Splashtopia and family pool. Room was okay.

Was this review helpful? Yes 2
Los Angeles, California
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I purchased a Groupon deal for this place not realizing what a great deal I was getting for an Omni resort. The location and layout of the resort make it feel like some remote place, but there are plenty of shops and restaurants right across the street. I loved the sprawling grounds; it was nice to walk around and just... More 

Was this review helpful? Yes
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Dear gcarrill0, Thank you for taking advantage of our limited-time Groupon offer! We are so pleased to know you soaked in the sun and enjoyed your time with us. We hope we'll see you back in the future. Look for our upcoming Summer Sale starting April 27th! Sincerely, Omni Rancho Las Palmas Resort & Spa More 

vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

the hotel was very friendly. Blue Ember Lounge outside is great for dinner or drinks. very relaxing. I find the room price VERY high, hence only stayed one night. Waking up to coffee in the room that overlooked the golf course and waterfall/lake was amazing and relaxing. Staff were very accommodating.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Dear Cheryl C, We appreciate you taking the time to review your stay. We are especially proud of the friendly and accomodating staff comments, as we strive to make every guest feel welcome. And what a nice description of your morning coffee experience with a view. Thank you for sharing these great details and for choosing to stay with us.... More 

boulder, co
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rancho Las Palmas is a remarkable mixed bag of lovely facility with beautiful contemporary art and occasional glaring annoyances. While the Blue Ember is generally a remarkable restaurant for a hotel that I'd recommend, have also sent back greasy fries. Rooms are nice and comfortable if a bit dated, grounds are beautiful. Service is usually great with memorable waiters but... More 

Was this review helpful? Yes
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Dear shouck, We appreciate sharing some details of your stay, both wonderful and not-so-wonderful. One thing that stood out was in the 'Room Tip' section of your review; which stated that our staff is genuinely committed to fixing a problem when one occurs. We are fully aware the problems can arise, however, we are dedicated to making your experience a... More 

Nottingham England
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here. The flowers and public area near the restaurant were excellent.They provided a busy but calming atmosphere for a holiday. Room near the Adult pool was lovely. Breakfasts were fine, but in general the food available in the evening was expensive for what it was. Overall a lovely hotel with good service.

Was this review helpful? Yes 2
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Dear forestcloughs, We are pleased to have provided a lovely experience. And how wonderful that you enjoyed the resort plaza - our favorite place on the property. We appreciate you choosing to stay with us and for taking the time to review your stay. Sincerely, Omni Rancho Las Palmas Resort & Spa More 

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