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Omni Rancho Las Palmas Resort & Spa

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41000 Bob Hope Drive, Rancho Mirage, CA 92270
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Omni Rancho Las Palmas Resort & Spa
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2,359 Reviews from our TripAdvisor Community

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Gulfport, United States
4 of 5 stars Reviewed yesterday NEW

This was a very nice resort and the scenery is unbelievable. The meal at BluEmber was fantastic and the drinks outside by the firepit was quite an experience. I would definitely go back to this resort for either business or pleasure.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Michael H
South Pasadena, California
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had been to this hotel many years ago with our little kids and decided it would be nice to spend a weekend with our adult children and grandson. This is a great family resort the rooms were nice and the beds comfortable. The Lazy River was a hit with our family and the pools are heated (which was good... More 

Helpful?
Thank Linda P
Ohio
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel was renovated 2 years ago? Wouldn't know it. Overall feel is outdated and shabby. Wireless connection in conference area useless. Food outrageously expensive, and we were literally ignored for 15 minutes in the Blu Ember restaurant before we got up and walked out.

Helpful?
1 Thank alh0128
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Hello alh0128, Thank you for taking the time to review your stay with us. This is not the level of service we want our guests to experience. We will review this with our Executive Team. We thank you for your business. Best, Omni Rancho Las Palmas Resort & Spa More 

Fort Worth, Texas
1 review
1 of 5 stars Reviewed 1 week ago

Cannot stay here and work. Cannot stay here and be productive. Cannot stay here and stay connected to important projects. Major time waster. If you enjoy what you do and want to get things done, keep projects going, find another place to meet your business buddies. This ain't it.

Helpful?
Thank FrequentBizTravlr
Pasadena, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Thoroughly enjoyed our weekend conference held at the beautifully appointed Rancho Las Palmas Resort. The weather was perfect for the end of January...temps in the low 70's. The resort accommodations were great, the restaurant bluEmber served outstanding food. Enjoyed their lunch dinner menus. The Palm Cafe was a good stop for a quick morning coffee & snack. The service was... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Patty W
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Hello Patty W, We're glad you enjoyed your time at the Resort during your weekend conference! January in Rancho Mirage is always a beautiful time! It is great to hear our staff was attentive and hospitable and that you were able to dine at bluEmber & Palms. We appreciate your business. Best, Omni Rancho Las Palmas Resort & Spa More 

San Diego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Great resort, fantastic room. Second year a conference was held here...Second year they charged me for a pre-paid room...either incompetent or dishonest...I would suggest you get your act together. I am suggesting the conference be held at another facility...

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Frank F
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Good Morning Frank F, Thank you for reviewing your stay with us. We're hoping your room charge was taken care of, but if not, we would like to address it as soon as possible. Please call Reservations at 760-836-3041. If there is anything else we can do for you, please let us know. Best, Omni Rancho Las Palmas Resort &... More 

Las vegas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

See previous box. Too old, too dirty and too dark.Too much noise. . paint it, clean it, buy new furniture or we probably will never stay again. We used to live in the area and come often. But next stoop will be the J. W.Marriott. time for you to put some money in the property to restore it.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Susan B
Riverside, United States
1 review
4 of 5 stars Reviewed 1 week ago

1) Since the room contains a Refrigerator. It would be nice for it to work. Even just for a bottle of Water. 2) Upon arrival, we asked for a quiet room. We were put at room/Bldg which was under landscape renovation and was noisy & dusty, so, we had to ask for a different room which we were given immediately,... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Melissa J
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this review

Good Morning Melissa J, We're glad to hear your room change request was addressed immediately! We want all our guests to feel comfortable throughout the duration of their stay. We will definitely pass your comments to our in-room dining staff! We appreciate your business and look forward to seeing you next time you are in the area. Best, Omni Rancho... More 

Anaheim, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Old buildings with broken amenities such as Ice Machines. Check-inn staff that speak as fast as they can to get what they are scripted to say, said. When the check-in staff se individuals that are, obviously > 60 or 65 y/o they need to realize that speaking clearly and a little slowly will allow guests to understand what they are... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Norman W
Las Vegas, United States
1 review
4 of 5 stars Reviewed 1 week ago

I recently stayed at the Rancho Las Palmas Resort & Spa. The staff was extremely friendly from the valet to the front desk staff. Both young ladies were friendly, but especially the one who helped me. Unfortunately, my stay was not long enough for me to truly enjoy the facilities, but it was long enough for me to know I... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Andras B
Questions? Get answers from hotel staff and past guests. Ask a question

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