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The Ritz-Carlton, Rancho Mirage

5.0 of 5 68900 Frank Sinatra Drive, Rancho Mirage, CA 92270
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The Ritz-Carlton, Rancho Mirage
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The Ritz-Carlton, Rancho Mirage
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191 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Flower Mound, Texas
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Ritz Carlton Rancho Mirage is a gem! It is located way up on the mountainside, far away from it all! The rooms are spacious and fabulous with balconies, comfortable furniture, and excellent amenities! Our room was a mountainside room, so we had great views from our balcony of the desert terrain. I loved the added touches in the bathroom... More 

Was this review helpful? Yes 1
San Diego
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a quick business trip and stayed for 1 night, had a wonderful room and great service. Our bartender Joshua was phenomenal and made us wonderful Martinis to enjoy after a difficult day. Highly recommend this secluded location. Spa is beautiful!!!

Was this review helpful? Yes 1
Johns Island, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

While many Ritz Carltons have traded their usual high-tea type antique-style furnishings to better reflect their locations, this Ritz has really upgraded with beautiful, comfortable modern furniture. We always stay in suites and this one was very nice and on the Club level. We find it very convenient to have easy access to a variety of breakfast items every morning... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This Ritz provides all the luxury that you hope for when booking a Five Star resort. We were welcomed and treated like special guests on arrival and from top to bottom of the staff. The view leaves nothing to be desired from sunrise to sunset. The resort is located high on the hill side of the Palm Springs desert. The... More 

Was this review helpful? Yes 3
Harrisonburg, Virginia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently spent four days days at this property attending a convention and were not disappointed in any way. The staff couldn't have been more helpful. We had the proverbial trip from hell to Rancho Mirage from the east coast, taking almost 24 hours to get from Reagan Airport in DC to the hotel. Since we missed out on some... More 

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I've read numerous recent reviews and quite honestly...I have no clue why there are any complaints here. I am a Platinum member and pretty picky when it comes to where I stay. I'm giving this location 5 stars and if I could...maybe 6. This resort is located in a really nice location and the service is top notch. The entire... More 

Was this review helpful? Yes 2
Chesterfield, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The service was outstanding from the staff. Everyone I came into contact with was not only friendly and professional but embodied the Ritz Carlton essence of hospitality. I especially enjoyed meeting the manager at the State Fair Bar & Kitchen, Chris Cellini. When I saw him in the hallway the next day, he called me by name. Our group had... More 

Was this review helpful? Yes 2
San Marcos, California, Usa
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this hotel to "wow " my wife for our 30th wedding anniversary. The service from valet to receptionist to waiters is impeccable.We were treated like royalty. The signature ritz chocolate cake with "happy 30th anniversary" was delivered to our room on time. I am still amazed how every one is so friendly and attentive to our needs. However,... More 

Was this review helpful? Yes 2
Vancouver, Canada
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So, the location is wonderful and the building is great. Lovely views and many places to sit outside against glass railings to see the valley below. Service is also very good - fast and friendly, However, I would recommend leaving the premises to eat - the food we had was uninspired and incorrectly cooked.

Was this review helpful? Yes 3
Plymouth, Massachusetts, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was a giant miss. We left early. Despite the good intentions of the staff and a best of world view this hotel just didn't work. While I see enormous potential for this property but it is sadly not there just yet. We had an amazing poolside location with a private deck but it is a very long walk from... More 

Was this review helpful? Yes 4
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear rtfry4, Nothing frustrates me more than a guest checking out of my hotel early because we have not lived up to the service standards The Ritz-Carlton brand is known to provide. I am deeply sorry that you left my hotel with a less than stellar experience. I can only look forward to an opportunity to change your perspective on... More 

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Additional Information about The Ritz-Carlton, Rancho Mirage

Address: 68900 Frank Sinatra Drive, Rancho Mirage, CA 92270
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Rancho Mirage 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Ritz Carlton, Rancho Mirage Hotel Rancho Mirage
Ritz Carlton Rancho Mirage
The Ritz-Carlton, Rancho Mirage CA
Hotel Style:
#1 Spa Hotel in Rancho Mirage
#1 Romantic Hotel in Rancho Mirage
#1 Luxury Hotel in Rancho Mirage

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