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The Ritz-Carlton, Rancho Mirage

5.0 of 5 68900 Frank Sinatra Drive, Rancho Mirage, CA 92270
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The Ritz-Carlton, Rancho Mirage
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The Ritz-Carlton, Rancho Mirage
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151 reviews from our community

Traveler rating
    101
    28
    13
    5
    4
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28
67
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hutchinson, Minnesota
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Ritz Carlton for 4 nights in October. We chose the resort for its location, ratings it received and general presentation from the web site. While we spent much of our time in the Palm Springs area enjoying the outdoors at places such as Joshua Tree, the time spent at the resort was excellent. The pool area,... More

Was this review helpful? Yes 1
Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On a family trip to Palm Desert for Thanksgiving break, we had the occasion for my wife & I to escape for a mini-vacation for my wife's birthday. We decided to check out the rebirth of The Ritz-Carlton, Rancho Mirage. Everything was very smooth & easy at valet, check in & touring the property. However, around 6pm, we heard several... More

Was this review helpful? Yes 1
Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 5 days ago NEW

Beautiful property that I visited with my mother for a getaway weekend. The property is beautiful, and staff very welcoming and eager for feedback. We stayed on the club level and the service that the ladies provided in the lounge was just fabulous. The food was amazing! This is a welcome and much needed addition to the Valley, and we... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The four of us stopped in for brunch. The food was spectacular, the views were amazing and even the valet staff was outstanding. But our experience was marred by the hostess. We told her we were having brunch, she sat us, we gathered our food from the delicious farm-fresh brunch spread. Before we could even pick up our forks someone... More

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Beverly Hills, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

As owner and CEO of The Quantum Group and TQG-USA we looked forward to returning once again when the property reopened. We have had the opportunity to stay numerous times when it was the previous Ritz. My wife and I opted for a fire pit room. Much to our disapointment there was no privacy. The patio opens to all of... More

Was this review helpful? Yes 1
Doug W, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Ronald G, Thank you for taking the time to share your feedback. I am very sorry to hear that your multiple experiences did not meet your expectations. I would appreciate the opportunity to speak with you personally to have a full understanding of your comments. If you have the time to discuss further, I can be reached at (760)... More

los angeles
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The ritz service is amazing. Great restaurant.Nice pools and a great view from the property.The rooms are new and the beds are comfortable. Great hiking from the property. The only downside is that it is far from town. I would plan on eating at the property.

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Doug W, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear jmbLosAngeles, Thank you for taking the time to write such positive comments. We do have some excellent hiking trails near the resort, and each morning at 7am we have a complimentary guided hike. I am glad you enjoyed your time with us, and I look forward to meeting you on your next visit. Happy holidays to you and your... More

San Diego
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second time staying at this new resort and this review is long overdue. This is a fantastic new hotel with beautiful desert views, beautiful rooms, and a wonderful staff. The restaurant is great (the last time I went was in October and the second restaurant had not yet opened). There are families with children, however, they do... More

Was this review helpful? Yes
Doug W, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear SanDiegoTravelGirl, Thank you for taking the time to review our resort. I am delighted to hear that you have stayed with us twice, and our wonderful staff looks forward to welcoming you back for a third stay! Happy holidays to you and your family. Warmest regards, Doug Watson General Manager More

Senior Contributor
32 reviews 32 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have just spent a fantastic 3 days at the ritz here. Highly recommended Highs: The views over the valley Adult only salt water heated outdoor pool Beautifully appointed rooms Outstanding service and helpful employees Great location to get to restaurants and shopping in El Paseo Things to consider : They allow pets - and this includes... More

Was this review helpful? Yes 2
Doug W, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear karenradlett, Thank you for the positive review, and I will make sure to share your comments with our Ladies & Gentlemen. We look forward to welcoming you back soon. Warmest regards, Doug Watson General Manager More

Palm Desert, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hilltop location is second to none. The view from the pool area is breathtaking. Any evening that starts or ends with a cocktail there is going to be a great one. World-class luxury has finally returned to Rancho Mirage. We had to wait a few years, but it was well worth the wait. Staff is extremely accommodating, yet not... More

Was this review helpful? Yes 2
Doug W, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear 131Joanne131, Thank you for the positive review on Trip Advisor. I am thrilled to hear that our Ladies & Gentlemen provided you with a relaxed and memorable experience. We look forward to welcoming you back to The Ritz-Carlton, Rancho Mirage soon! Sincerely, Doug Watson General Manager More

Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A beautiful place with outstanding service! The views were beautiful. Only 15 minutes from Palm Springs. The tram is a must. Restaurant was expensive but service was good. I highly recommend you visit the Ritz in Rancho.

Was this review helpful? Yes 1
Doug W, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Lou S, We appreciate the outstanding recommendation. Thank you for being our guest, and we can't wait to welcome you back soon! Warm regards, Doug Watson General Manager More

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Additional Information about The Ritz-Carlton, Rancho Mirage

Address: 68900 Frank Sinatra Drive, Rancho Mirage, CA 92270
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Rancho Mirage 5*
Number of rooms: 260
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Also Known As:
The Ritz Carlton, Rancho Mirage Hotel Rancho Mirage
Ritz Carlton Rancho Mirage
The Ritz-Carlton, Rancho Mirage CA

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