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The Ritz-Carlton, Rancho Mirage

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68900 Frank Sinatra Drive, Rancho Mirage, CA 92270
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Best prices for: 1 room 1 guest
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The Ritz-Carlton, Rancho Mirage
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The Ritz-Carlton, Rancho Mirage
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248 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport Beach, California
Top Contributor
88 reviews 88 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I have traveled extensively and stayed in a number of Ritz Carltons worldwide. My husband and I decided on a quick trip to the desert to celebrate our mutual birthdays. We are always gone on our birthday and decided to stay local this year. The reservations people asked me if we were celebrating a special occasion. I told them we... More 

Was this review helpful? Yes 2
Tiburon, California
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The excellent service, as expected from any Ritz-Carlton hotel, makes this resort a very relaxing place to spend your time. The check-in/out process went off without a hitch, Rachel was able to answer my questions quickly and make necessary changes to my reservation. All staff from valet to bellman do a great job calling you by name and completing their... More 

Was this review helpful? Yes 1
Manhattan Beach, California
Top Contributor
302 reviews 302 reviews
41 hotel reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We first stayed at the Ritz Carlton 25 or so years ago when one could go in the summer and it was $79 a night and all we could afford. It was luxurious then as it is now, even after several corporate functions and now, its re-emergence as 'the' only place to stay in the Desert. Our check-in, stay and... More 

Was this review helpful? Yes 1
Corona, California
Top Contributor
81 reviews 81 reviews
56 hotel reviews
277 helpful votes 277 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a really nice and fun Easter Weekend at Ritz-Carlton Rancho Mirage. First of all we loved the location, views and setting of this hotel. High up in the hills just below the Frank Sinatra estate. The views of mountains, desert and Palm Springs below are beautiful. The resort is elegant, modern with a relaxed vibe. Just right for... More 

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RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Munichchick, Thank you very much for taking the time to share the many special compliments of your recent stay with us. It’s wonderful to read that the aspiration of our Ladies and Gentlemen to touch our guests in meaningful ways was realized through your stay. I will be sure to share with Nicolas and the entire recreation and culinary... More 

Los Angeles, CA
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Traveled here with wife and three young kids the week after Easter. As anyone with kids knows, this is the second week of spring break. Unfortunately, it didn't seem like the resort knew this. They were clearly scrambling to keep up with the many, many children that were staying there that week. While we ultimately really liked the hotel (more... More 

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RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear LA-Italia, Thank you for taking the time to share that our Club Lounge experience was wonderful and that you would recommend the fire pit room accommodations. Equally, we value your feedback of areas where we can improve and are truly grateful that you’ve taken the time to share your comments with us. I am thrilled that you plan to... More 

Woodmere, New York
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a beautiful hotel. Magnificent view of the desert mountains. The room was very comfortable. The hotel very accommodating. The adult pool helped make our vacation totally relaxing all day. The pool was delightful. The staff at the pool were all there to meet our needs. Water was served to you every few minutes.

Was this review helpful? Yes 1
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Michele C, I am pleased to read that you enjoyed your day of relaxation at our adult pool. It is gratifying to know that our Ladies and Gentlemen provided you with helpful and accommodating service. Thank you for taking the time to share your positive comments on TripAdvisor. We look forward to having you with us again very soon.... More 

USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I checked in here over Easter weekend for a little alone time -- probably not the best idea since it was a family weekend, but that's on us. It took us a few tries to get a room that wasn't overlooking a lawn where they were screening a children's movie (first room) or the parking lot (second... More 

Was this review helpful? Yes 1
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear biztravel77, I am deeply appreciative of your positive comments regarding your visit to our Spa at The Ritz-Carlton, Rancho Mirage. Equally I am thankful that you've taken the time to share your other experiences while with us. The feedback is critical to our efforts to continuously improve. We do look forward to welcoming you back. Sincerely, Doug Watson More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz Rancho Mirage is at capacity but you would never know it. The resort is so quiet, pristine and serene even during the Coachella music fest. The service is world class and the pools and common areas are beautiful. This place will not disappoint.

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We wanted to LOVE this hotel. It IS beautiful. The public space is absolutely gorgeous. We stayed using Marriott points and anticipated something "splurgy special." We asked to switch rooms so we could have a balcony. And they were kind enough to make the change. Rooms were on the small side. No outlets by the beds-- which in newer hotels... More 

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RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear segelbunch, It is wonderful to read that you found our resort beautiful and the public space gorgeous. We are appreciative that you took the time to provide detailed feedback of your experiences with us. I assure you that we use this input to continuously improve upon all service and facility aspects of the resort. We value that you redeemed... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

My mom and I came here in hopes of a nice mother-daughter get away. However, it turned out to be very disappointing and horrible service. The waiters are way under trained, we waited almost 2 hours to get our food (soup and Mac-n-cheese) and when it came it was cold and tasted horribly we had to send it back. Multiple... More 

Was this review helpful? Yes 1
RCRM_ExecutiveOffice, Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Marymack1, Thank you for your feedback and please accept my deepest apology as the image of our resort was not up to your expectation. I regret that you left with a completely negative impression of our resort and please know that regaining your trust and faith is very important to us. We certainly look forward to the opportunity to... More 

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