We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Rancho Mirage

Hotel website
Hotel packages
68900 Frank Sinatra Drive, Rancho Mirage, CA 92270
Special Offer
$100 Resort Credit
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Ritz-Carlton, Rancho Mirage
Professional photos View all
Browse nearby
The Ritz-Carlton, Rancho Mirage
Write a Review

252 reviews from our community

Traveler rating
    154
    50
    28
    12
    8
See reviews for
54
112
3
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (252)
  • Mar-May only
    (51)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (57)
All months
New York City, New York
Top Contributor
82 reviews 82 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When I first arrived at the property, it was early afternoon, and I was surprised that my room was not ready. I was not a happy camper to say the least. However, the way the front desk and management handled the situation could not have been any better, bring my belongings to the spa, let me change into golf clothes... More 

Was this review helpful? Yes 2
Holland, Michigan
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed for a few days during spring break. Overall very nice. The room was beautiful and had a nice view. We had breakfast and had a great waiter, loved the farm to table feel! The only negative was the limited space around the pools. We tried both the family and adult pool and neither had chairs.... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Had never been to Palm Springs and decided to stay at thus property.The photos on the website look amazing and we were very excited to stay here. Everything went wrong from the moment of check in this past Spring break. We have stayed the top resorts all over the world and expected more from Ritz Carlton (we have stayed at... More 

Was this review helpful? Yes
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear baskingridge, Thank you for your feedback and please accept my deepest apology as the image of our hotel was not up to your expectation. I regret that you left with a completely negative impression of our hotel and please know that regaining your trust and faith in our hotel is very important to me. I would appreciate the opportunity... More 

Yorba Linda, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was my first stay at a Ritz Carlton hotel and I really wanted to love it but.....it just didn't deliver. I really do love this property, it is beautiful and very close to my heart. My husband & I were engaged on the property when it was The Lodge at Rancho Mirage. I have been looking forward to returning... More 

Was this review helpful? Yes 1
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear pedslvn75, Thank you for your feedback and please accept my deepest apology for the lack of recognition you received for your 10th wedding anniversary stay with us. I regret that you were left with a completely negative impression and please know that regaining your trust and faith in our resort is very important to us. I would appreciate the... More 

Newport Beach, California
Top Contributor
88 reviews 88 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

I have traveled extensively and stayed in a number of Ritz Carltons worldwide. My husband and I decided on a quick trip to the desert to celebrate our mutual birthdays. We are always gone on our birthday and decided to stay local this year. The reservations people asked me if we were celebrating a special occasion. I told them we... More 

Was this review helpful? Yes 6
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear travelmika, Thank you for taking the time to leave your comments on TripAdvisor. I do apologize that your experience did not meet your expectations, especially since you and your husband were celebrating your birthdays. I would appreciate the opportunity to speak with you regarding all your specific comments. I can be reached at 760-202-2161 or at doug.watson@ritzcarlton.com. Sincerely, Doug... More 

Tiburon, California
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The excellent service, as expected from any Ritz-Carlton hotel, makes this resort a very relaxing place to spend your time. The check-in/out process went off without a hitch, Rachel was able to answer my questions quickly and make necessary changes to my reservation. All staff from valet to bellman do a great job calling you by name and completing their... More 

Was this review helpful? Yes 1
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Timothy O, I am thrilled to read that your recent stay with us met your expectations. I will be sure to share your thoughtful comments with Rachel and the other areas mentioned. Our Ladies and Gentlemen take great pride in delivering execellent service and we appreciate your taking the time to share your positive comments. Sincerely, Doug Watson More 

Manhattan Beach, California
Top Contributor
305 reviews 305 reviews
42 hotel reviews
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed 1 week ago

We first stayed at the Ritz Carlton 25 or so years ago when one could go in the summer and it was $79 a night and all we could afford. It was luxurious then as it is now, even after several corporate functions and now, its re-emergence as 'the' only place to stay in the Desert. Our check-in, stay and... More 

Was this review helpful? Yes 2
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear MikeLudin, Thank you for your positive comments and for sharing the areas that we can improve upon for your future stays. We do look forward to welcoming you back to a terrace room with sweeping valley view's very soon. Sincerely, Doug Watson More 

Corona, California
Top Contributor
81 reviews 81 reviews
55 hotel reviews
266 helpful votes 266 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a really nice and fun Easter Weekend at Ritz-Carlton Rancho Mirage. First of all we loved the location, views and setting of this hotel. High up in the hills just below the Frank Sinatra estate. The views of mountains, desert and Palm Springs below are beautiful. The resort is elegant, modern with a relaxed vibe. Just right for... More 

Was this review helpful? Yes
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Munichchick, Thank you very much for taking the time to share the many special compliments of your recent stay with us. It’s wonderful to read that the aspiration of our Ladies and Gentlemen to touch our guests in meaningful ways was realized through your stay. I will be sure to share with Nicolas and the entire recreation and culinary... More 

Los Angeles, CA
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveled here with wife and three young kids the week after Easter. As anyone with kids knows, this is the second week of spring break. Unfortunately, it didn't seem like the resort knew this. They were clearly scrambling to keep up with the many, many children that were staying there that week. While we ultimately really liked the hotel (more... More 

Was this review helpful? Yes
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear LA-Italia, Thank you for taking the time to share that our Club Lounge experience was wonderful and that you would recommend the fire pit room accommodations. Equally, we value your feedback of areas where we can improve and are truly grateful that you’ve taken the time to share your comments with us. I am thrilled that you plan to... More 

Woodmere, New York
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a beautiful hotel. Magnificent view of the desert mountains. The room was very comfortable. The hotel very accommodating. The adult pool helped make our vacation totally relaxing all day. The pool was delightful. The staff at the pool were all there to meet our needs. Water was served to you every few minutes.

Was this review helpful? Yes 1
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Michele C, I am pleased to read that you enjoyed your day of relaxation at our adult pool. It is gratifying to know that our Ladies and Gentlemen provided you with helpful and accommodating service. Thank you for taking the time to share your positive comments on TripAdvisor. We look forward to having you with us again very soon.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

154 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (134)
Viewed
Hotel & grounds (48)
Viewed
Pool/beach area (11)
Viewed
Room/suite (16)
Viewed
View from room (12)
Viewed
Bathroom (10)
Viewed
Dining (3)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (8)
Viewed
View from room (1)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question