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The Ritz-Carlton, Rancho Mirage

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68900 Frank Sinatra Drive, Rancho Mirage, CA 92270
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The Ritz-Carlton, Rancho Mirage
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339 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 of 5 stars Reviewed 2 days ago NEW

To be truthful I didn't want to leave Newport as we had a nice house in balbora and was thinking 3 days would be to much in Palm Springs.... I was wrong the Ritz (probably my favourite out of all the ones I've been to) made it a great experience, From class mountain scenes to the generous staff. It has... More 

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Los Angeles, California
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This is an overall great hotel. My mom and I wanted to escape the city and booked an impromptu vacation. The front desk staff were incredibly friendly and greeted us with a glass of champagne. We were taken to our room which unfortunately only had a Juliet balcony. The front desk was extremely accommodating and offered us a room with... More 

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Austin, Texas
Level Contributor
102 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Service is the standout at Ritz-Carlton Rancho Mirage-- everyone I interacted with was gracious and helpful. The spa is lovely and services there were excellent. The property itself is large with beautiful views. If you don't enjoy noise I would suggest asking for a room on the adult pool side of the property-- the kids pool can be noisy and... More 

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Rancho Cucamonga, California
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7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just got done with a two night stay at the Ritz in Rancho Mirage. The staff was amazing from the greeting at the valet until the end of our stay. The grounds are pristine, but not really worthy of resort status, as the only other activities other than the usual pool and lounge is the spa. The view is outstanding... More 

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Newnan, Georgia
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17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is perfect. And when I say perfect, I mean perfect. It's hard for me to commit to a hotel being perfect. This one is. From valet to check-in to bell service to Housekeeping, to Club Lounge, this is one special place. The rooms are outstanding--super comfortable bed with plenty of room. The bathroom is spacious. The pool is... More 

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Anaheim, CA.
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4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We first stayed at this property in 2014 when it had been open just a few months. Back then it was an amazing experience and I was wondering if a second trip after it had been open almost 2 years would provide the same experience. I'm thrilled to say it did. The location can't be beat, high on a hill... More 

Was this review helpful? Yes 3
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stunning desert resort with first class services. It exceeded our expectations even in the middle of summer , the off season. We had a valley view room with a balcony and enjoyed the sunrises and sets so much. Clean room with down finishings on the ultra comfortable king size bed. Super deep tub. Quite. We enjoyed every mouthful of food... More 

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RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Manifold1, This review exemplifies the service that our Ladies and Gentlemen strive to deliver to our guests. I am thrilled to read that you took in the sunrises and sunsets, that every mouthful of food was enjoyable and that you experienced efficient and speedy service throughout your stay. Again, thank you for taking the time to share your thoughtful... More 

New York, NY
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 1 week ago

Someone told me that it rains approximately 5 days per year in the desert. This past Saturday was one of those days. We saw the forecast and debated switching our weekend destination but we decided to stick with Rancho Mirage. I am so glad we did. The Ritz exceeded our expectations. It has been quite a while since I was... More 

Was this review helpful? Yes 1
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Nickijags, Thank you for sharing that in spite of the rain, which it is true is rare, you had an experience that "exceeded your expectations". I especially enjoyed reading that Eric at The Edge Restaurant bar enhanced your evening dining with us. I will be sure to share your kind comments with Eric. Equally, your constructive comments on the... More 

Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had so much fun being spoiled at this awesome resort. From the moment we arrived to the moment we left the staff was amazing, professional, and friendly. We also were able to visit the spa for treatments which was also a 5 star experience. The staff and the facilities were great. The only thing we didn't like was that... More 

Was this review helpful? Yes 2
RCRM_ExecutiveOffice, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Dear Rox0625, Thank you for taking the time to share that you found our staff and service professional and friendly. I greatly appreciate your feedback and want to assure you that we use these comments in our efforts to always improve. I do look forward to welcoming you back. Sincerely, Doug Watson More 

Vienna, Austria
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

There is just no other choice in Palm Springs than the Ritz-Carlton, Rancho Mirage. The service is incomparable and the setting of the hotel is absolutely stunning set up on the foothills looking north over the Coachella Valley. The hotel’s attention to the guest is genuine and rare in this world of “by the numbers” formula high end luxury hotels.... More 

Was this review helpful? Yes 2
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