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All 8 Rancho Mirage hotels

Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area

2.5 of 5 Hotel   |   71730 Highway 111, Rancho Mirage, CA 92270
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74%
Ranked #5 of 8 hotels in Rancho Mirage
A recent review
5 of 5 stars Reviewed November 29, 2013
Gloria M
  • Reviews (93)
  • Photos (50)
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93 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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There are newer reviews for Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
See the most recent reviews
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 29, 2013

Our suite was most comfortable, spacious and very clean. There was a slight problem at check-in that Paloma quickly rectified. There are numerous restaurants just across the street which we found very handy. The complimentary breakfast was quite extensive and we certainly enjoyed it. The breakfast room is not very large but there are many places to sit in the... More

Was this review helpful? Yes
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

Gloria M, we are certainly glad our Hotel was able to meet your expectations and standards from your most recent stay. We truly value our guest, and our staff works diligently to provide a comfortable and pleasant environment at our Hotel. We are always looking forward to accommodations our returning guest and providing exceptional service. We again, would like to... More

Clovis, California
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2013

This facility was very clean and well kept. The staff was friendly and accomodating. We used the pool, hot tub, breakfast, and fitness facility and they were all wonderful. The front desk attendant put out freshly baked chocolate chip cookies in the evening that smelled and tasted great. The rooms were clean and everything worked. This was a great place... More

Was this review helpful? Yes
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

Thank you Stacy W for providing us with your insight from your most recent stay. Our Hotel Staff works hard maintaining and providing exceptional service toward our guests. We go above and beyond to meet our guest expectations, whether they are here for one night or various days. We pride ourselves in accommodating our guest in a pleasant and clean... More

Sheffield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 30, 2013

This hotel is amazing! It's comfortable, quiet, has very friendly and attentive staff and is in a fabulous location after the hustle and bustle of Las Vegas. There is a fantastic bar-be-cue bar opposite and a small shopping plaza (which wasn't finished when we visited). I will certainly be visiting this hotel again.

Was this review helpful? Yes 1
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

We are certainly glad Leahnarf that our hotel was able to meet your expectations upon staying at our property. Our hotel staff works diligently to provide a welcoming and pleasant stay at our hotel. We do appreciate the kind words provided from your feedback and will be glad to pass it down to our team. More

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2013

Stayed at this property for 7 nights. Having stayed at lots of holiday inn express properties over the years, this has been the best so far. Felt like coming home each night to a wonderful room with the most comfortable bed. The service from the front desk staff was exceptional, Paloma was so lovely and friendly to us and to... More

Was this review helpful? Yes 1
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

Thank you CY for recognizing our hotel in a positive way. We are very happy to hear that your stay with us was comfortable and pleasant. Our team works diligently to provide you excellent customer service; from making check in quick and easy to providing concierge information about local attractions. We appreciate your time and patience in providing us a... More

usa
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 15, 2013

Nice hotel, Friendly helpful staff, nice size clean rooms with a very good Flat TV, free WiFi, Free Breakfast, free Parking, Free coffee and cold drinks all day, close to many restaurants, next door to a mall and reasonable prices. I could not find anything wrong with this hotel.

Was this review helpful? Yes
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

Thank you Dudreg, for taking the time to provide us with your feedback from your most recent stay. Our hotel staff works hard to provide our guest a comfortable stay regardless if they are here for one night, or several. We maintain our hotel at high standards to ensure a pleasant stay for our traveling guest. Again, we appreciate the... More

Hertfordshire, England.
Top Contributor
97 reviews 97 reviews
57 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 29, 2013

We arrived early but no problem checking in. 2 very friendly clerks, nice people. Given bottled water and snacks as we are Priority Club members - nice touch. A glass urn filled with chilled water and cucumber and lemon slices is available at reception as well, very, very refreshing! First room allocated smelt strange, rather smoky as if someone had... More

Was this review helpful? Yes 1
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

We pride ourselves, Wonderar, in providing a one of a kind experiences for our IHG Reward Members. From not just our chilled bottled water, snack tray, and extended 2 pm checkout without charge. We provide a welcoming environment that is both pleasant and comfortable irregardless if your here for one night or multiple. We are sincerely apologetic about the inconvenience... More

South Yorkshire
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2013

My Husband and I spent 5 nights here . We could not fault it in any way. The staff were extremely friendly and helpful . The selection at breakfast was of the best continental style we have found to date. It was in an excellent location within minutes walking from a good selection of restaurants and shops. We will definitely... More

Was this review helpful? Yes 2
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

We do thank you wobblypaul, for choosing to stay at our location and providing us with your feedback. We are glad that you found our hotel accommodating and welcoming. Our staff works very hard to maintain and provide you an exceptional experience. We have high standards in providing a comfortable stay to our guest whether it be for one night... More

Senior Contributor
39 reviews 39 reviews
22 hotel reviews
171 helpful votes 171 helpful votes
2 of 5 stars Reviewed September 21, 2013

We had recently stayed at the Holiday Inn Express and Suites in Canyonville, OR, and were extremely impressed, so we joined the IHG Rewards and were excited to renew our delightful experience in Rancho Mirage. Reviews on TripAdvisor indicated we would not be disappointed. We checked in in the early afternoon, after having made reservations a few days earlier. We... More

Was this review helpful? Yes 2
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

We are unfortunate to hear about your recent stay with us, Octillo. We do apologize sincerely for any discomfort or inconvenience which may have happen during your stay. We will take affirmative action and implement new actions plans to prevent such inconveniences from happening. We do hope that after the revisions have taken place that you will return to stay... More

Grande Prairie
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2013

The evening manager gave us a great walk in rate, and also up graded our room. What a super deal. Thanks so much. The hotel is in a perfect location. Close to shopping, restaurants, entertainment. Everything was excellent. We enjoyed the pool, as it was a very hot day.

Was this review helpful? Yes 2
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

We appreciate your time and consideration Sandra S in leaving such positive feedback. Our hotel prides themselves in providing a one in a kind experience. Our team works hard to provide you a welcoming environment and a clean and spacious accommodation. Again. the hotel would like to thank you for your time and patience in writing your review. We hope... More

UK
Top Contributor
92 reviews 92 reviews
63 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed September 8, 2013

We stayed here for one night at the start of our trip. We arrived at around 8pm and were greeted by a particularly unhelpful member of staff. We eventually checked in (there was confusion over the fact that our rooms were pre-payed). The staff in the morning were much more friendly and helpful. The hotel seemed a little 'worn' -... More

Was this review helpful? Yes 1
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

Thank you airedale_travellers for taking the time and dedication to provide us feedback from your most recent stay. We do apologize about any confusion or inconvenience that may have resulted at the time of check-in. Our hotel will be sure to incorporate this vital information along to our staff; so we may better assist you in future reservations. Our Hotel... More

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Additional Information about Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area

Address: 71730 Highway 111, Rancho Mirage, CA 92270
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area 2.5*
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Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area CA

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Rancho Mirage #5 Family Hotel in Rancho Mirage
Hotel Class
Number of rooms
80

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