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All 8 Rancho Mirage hotels

Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area

2.5 of 5 Hotel   |   71730 Highway 111, Rancho Mirage, CA 92270
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Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area

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Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
PeterFrance Lot-et-Garonne
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89 people have reviewed this hotel

Traveler rating
    35
    29
    14
    5
    6
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24
36
5
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Lot-et-Garonne
Top Contributor
239 reviews 239 reviews
56 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our room was clean, spacious and well furnished; beds comfortable, bathroom fine, easy parking. The people were helpful and pleasant and the hotel offered good decor and everything that we wanted, without spending too much money. Breakfast was pretty basic but good enough. Would certainly return. John G., please don't append one of your superfluous and slightly ridiculous acknowledgements -... More

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West Kelowna, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We booked a room for Mar 20 & 21 directly with Hol Inn Express reservations on line as we had a potential for cancellation (family illness) & the cancellation policy stated we could cancel up to 6:00 pm the day of check in with full refund. Unfortunately we did have a family situation & called to cancel at 2:21 pm... More

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San Francisco, CA
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was your typical Holiday Inn Express room - clean and basic but quite large. What made my experience memorable was how friendly and accommodating the staff were. Everyone always had a pleasant smile on their face. I made a couple of requests that were pretty atypical of your average traveler, but the staff was always helpful and accommodating.... More

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Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

We are certainly glad that we met your expectation on your most recent stay here at our hotel. Our staff works diligently in providing a comfortable, clean, and pleasant environment to our traveling guest. We will continue to exceed our guest expectations in order to provide service to our guest that exceeds their demand. We again, would like to thank... More

Commerce Township, Michigan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2014

The hotel is in a good location and our stay started nicely; the exterior of the hotel is attractive and the front desk staff was pleasant and very helpful. It was downhill after that. The first room we were given had a bad odor; we were then quickly given another room. This room was fine but very small. The hotel... More

Was this review helpful? Yes 1
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

We are unfortunate to hear about your recent stay with us, mbuckley5384. We do apologize sincerely for any discomfort or inconvenience which may have happen during your stay. We will take affirmative action and implement new actions plans to prevent such inconveniences from happening. We do hope that after the revisions have taken place that you will return to stay... More

Richmond, California
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed January 31, 2014

As a member of the IHG rewards program, I’ve always felt like a valued customer when staying at IGH properties. I don’t ask much, merely a quiet room, which is why I always request a high-level room (no footsteps heard above me), located away from any ice/vending machines and elevators, and a room with a single bed since it’s usually... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

Dear Bay_Arean2, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see the accommodations you received prevented you from fully enjoying your time at the hotel. We were glad to see the staff was able to quickly address your concerns as well as compensate for the trouble you encountered. We were also pleased... More

Winnipeg, Manitoba
Top Contributor
63 reviews 63 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 13, 2013

I think we found a great place to stay. You are right on Restaurant Row, Shopping & I'm down the road from my cuz! It's clean, freindly & comfortable. Quick check in and out, breakfast was typical HI Express, WiFi worked great, so really nothing more to say.

Was this review helpful? Yes 1
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

We certainly appreciate your feedback Galarnyk, from your most recent stay at our Hotel Property. Our staff prides themselves in providing a comfortable and pleasant environment during your stay. We are glad that we were able to meet your expectations and happy to hear that you found plenty of restaurants and shopping in walking distance from us at The River... More

Contributor
19 reviews 19 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2013

Our suite was most comfortable, spacious and very clean. There was a slight problem at check-in that Paloma quickly rectified. There are numerous restaurants just across the street which we found very handy. The complimentary breakfast was quite extensive and we certainly enjoyed it. The breakfast room is not very large but there are many places to sit in the... More

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Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

Gloria M, we are certainly glad our Hotel was able to meet your expectations and standards from your most recent stay. We truly value our guest, and our staff works diligently to provide a comfortable and pleasant environment at our Hotel. We are always looking forward to accommodations our returning guest and providing exceptional service. We again, would like to... More

Clovis, California
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 26, 2013

This facility was very clean and well kept. The staff was friendly and accomodating. We used the pool, hot tub, breakfast, and fitness facility and they were all wonderful. The front desk attendant put out freshly baked chocolate chip cookies in the evening that smelled and tasted great. The rooms were clean and everything worked. This was a great place... More

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Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

Thank you Stacy W for providing us with your insight from your most recent stay. Our Hotel Staff works hard maintaining and providing exceptional service toward our guests. We go above and beyond to meet our guest expectations, whether they are here for one night or various days. We pride ourselves in accommodating our guest in a pleasant and clean... More

Sheffield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 30, 2013

This hotel is amazing! It's comfortable, quiet, has very friendly and attentive staff and is in a fabulous location after the hustle and bustle of Las Vegas. There is a fantastic bar-be-cue bar opposite and a small shopping plaza (which wasn't finished when we visited). I will certainly be visiting this hotel again.

Was this review helpful? Yes 1
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

We are certainly glad Leahnarf that our hotel was able to meet your expectations upon staying at our property. Our hotel staff works diligently to provide a welcoming and pleasant stay at our hotel. We do appreciate the kind words provided from your feedback and will be glad to pass it down to our team. More

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed October 20, 2013

Stayed at this property for 7 nights. Having stayed at lots of holiday inn express properties over the years, this has been the best so far. Felt like coming home each night to a wonderful room with the most comfortable bed. The service from the front desk staff was exceptional, Paloma was so lovely and friendly to us and to... More

Was this review helpful? Yes
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this review

Thank you CY for recognizing our hotel in a positive way. We are very happy to hear that your stay with us was comfortable and pleasant. Our team works diligently to provide you excellent customer service; from making check in quick and easy to providing concierge information about local attractions. We appreciate your time and patience in providing us a... More

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Additional Information about Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area

Also Known As:
Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area CA
Address: 71730 Highway 111, Rancho Mirage, CA 92270
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rancho Mirage
#4 Family Hotel in Rancho Mirage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area 2.5*
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