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All 8 Rancho Mirage hotels

Agua Caliente Casino Resort Spa

4.0 of 5 Hotel   |   32250 Bob Hope Drive, Rancho Mirage, CA 92270
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76%
Ranked #5 of 8 hotels in Rancho Mirage
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
threekitkats Redondo Beach
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264 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Redondo Beach
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a Girls' Weekend and had a wonderful time! The rooms are big, clean, modern, and well-kept. The bathrooms are huge. I had a great time here and I think my friends were equally impressed as well. I did think check-in could have been better. I arrived at 3:30pm and there was no one waiting at check-in... More

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear threekitkats, Thank you so much for taking the time to share your experience in detail of our luxurious guest rooms, restaurants, and service. We are always seeking ways to improve the quality of our service and operations so your feedback is invaluable to us. We are definitely looking forward to having you stay with us again! More

Santa Clarita, California
Contributor
12 reviews 12 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

“Will not stay here again....Im done” 1 of 5 stars Pending review To start off and say customer service from start to finish was horrible. From the moment we checked in we were disappointed with the customer service. We booked a 2night stay during 2014 4th of July weekend. I had booked this a few weeks before, the day before... More

Was this review helpful? Yes 1
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear djfred, It appears there were multiple issues in regard to service as well as some confusion with the reservation. Please contact our Hotel Manager on duty at your earliest convenience for further discussion. Thank you. More

Dallas, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here two nights and everything was great! This Hotel is very well kept and clean. The room itself was very nice and spacious. There is a casino available on the first floor as well small nice shops. We visited the cafe and it was delicious. The pool was also fun. Although, there was a party going on that... More

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Laura A. We are thrilled you were able to enjoy much of what we have to offer; gaming, restaurants, retail outlets, and our amazing guest rooms. Your kind words are much appreciated and we certainly look forward to having you back with us to enjoy everything Agua Caliente Casino Resort Spa has to offer. More

Irvine, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a weekend at the end of June. The hotel is nice. The rooms are huge, with a huge bathroom with soaking tub and rain shower. Bed is comfortable and decor is modern. Check in seemed a little disorganized. Waited in line for 25 minutes with only 3 other people/parties checking in ahead of me. I think they... More

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Ric H. Thank you so much for your review of our property and for sharing your experience. It sounds like your check in time exceeded that of average and for that we do apologize; we are always committed to improving all aspects of service and we will take your experience into consideration. It is great you were able to... More

Hood River, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed just one night in July when it was HOT outside. What a relief! Beautiful room with a bathroom that is the size of a small bedroom. Big bathtub, rain shower, double sinks. Felt like I was in a palace. I was surprise to see that smoking was allowed on the casino floor, but it is open and spacious enough... More

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear GoGlo1406, It sounds like you were really able to enjoy much of what our resort has to offer and we are grateful for you sharing your experience. We do take pride in our property; from the pool, to our restaurants, Sunstone Spa, guest rooms and all other outlets – it thrills us to be able to provide world-class facilities... More

San Bernardino, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

It is one of the very nice hotel I visited around Indio Area, as soon as you enter the Lobby you will smell the freshness and cleanliness of this hotel, the staffs are friendly and the rooms are clean, neat and spacious. The casino machines are new and it gives !!!! Food are excellent with free wine at the buffet.... More

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Vangie H., We are so happy that you were able visit our resort and have recommended us to other travelers. We truly strive to provide the cleanest facilities and friendliest service in the valley and are grateful that you took the time to share your Agua Caliente Casino Resort Spa experience. We look forward to your return - thank... More

Surfers Paradise, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are fantastic with quality beds, bedding and toiletries. The only reason I haven't given this a 5 rating is due to the fact that cigarette smoking is allowed in the building and when walking through the casino area the smoke was noticeable and the smoke smell lingered in my hair. The hotel is just up the road from... More

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Mark A, Manager at Agua Caliente Casino Resort Spa, responded to this review

Hello Laura R., Thank you for taking the time to tell us of how you enjoyed our guest room and amenities - you are correct in the amazing views of the desert that our hotel has to offer. We definitely understand the element of cigarette smoke on the gaming floor we are committed to continuous improvement. Our hotel and facilities... More

Forney, Texas
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

My husband and I did a short road trip out of Laughlin on June 17th for an overnight trip. After reading reviews of the hotels in the Palm Springs, we agreed on this hotel. Check in was quick & easy. We would like to say special thanks to Dana for sharing information about the hotel and area upon check-in. The... More

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Mark A, Manager at Agua Caliente Casino Resort Spa, responded to this review

Dear Rhonda777, We are very pleased that you took a chance on us - and found a great place to return! Our guest service representatives always appreciate the commendation from guests such as yourself as does our entire staff. On behalf of all of the team members here at Agua Caliente Casino Resort Spa, we thank you for staying and... More

Paget Parish, Bermuda
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Beautiful room with all necessary facilities for a comfortable stay. Very spacious bathroom with both a large bathtub and shower. Awesome views of the desert. The pool areas are beautiful. Music, bar, food and gardens. I'm not into the bright lights, noise and smokey atmosphere of the casino so I don't have much to comment on that. Very nice resort... More

Was this review helpful? Yes
Mark A, Manager at Agua Caliente Casino Resort Spa, responded to this review

Dear VikkiVJ, Thank you so much for the wonderful review. I'm really glad you were able to take advantage of many of the amenities that we offer here at the resort - if you did not get a chance to visit our Sunstone Spa, may I recommend that for your next trip? I think you would also find our Spa... More

Chino Hills
1 review
5 of 5 stars Reviewed June 23, 2014 via mobile

Ms. Godinez is truly an exceptional addition 2 the staff of Concierge @ Agua Caliente Resort & Spa!! Alwayz polite, extremely knowledgeable & helpful!! Her expertise is 2 be commended!! Due 2 her actions my stays are exemplary, joyful & memorable!! Very Kindly Yours, Leona M. Strong 15059 Avenida Del Monte Chino Hills, California 91709

Was this review helpful? Yes
Mark A, Manager at Agua Caliente Casino Resort Spa, responded to this review

Dear Ms. Strong, Your kind words are most appreciated. It is the goal of each individual on our staff to somehow leave a lasting impression with our guests; I'm so glad that your stay was enhanced due to the actions and knowledge of our Concierge. We look forward to seeing you once again! More

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Additional Information about Agua Caliente Casino Resort Spa

Address: 32250 Bob Hope Drive, Rancho Mirage, CA 92270
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Agua Caliente Casino Resort Spa 4*
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Also Known As:
Agua Caliente Hotel Rancho Mirage
Agua Caliente Casino Resort Spa Rancho Mirage, CA

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Rancho Mirage #4 Spa Hotel in Rancho Mirage #5 Luxury Hotel in Rancho Mirage
Hotel Class
Number of rooms
314

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