We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Rancho Mirage hotels

Agua Caliente Casino Resort Spa

4.0 of 5 Hotel   |   32250 Bob Hope Drive, Rancho Mirage, CA 92270
Hotel website
Hotel amenities
Special Price
Summer Specials 20% off!
Save Saved
You added Agua Caliente Casino Resort Spa to your Saves list
Agua Caliente Casino Resort Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
77%
Ranked #5 of 8 hotels in Rancho Mirage
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
caltravelgal Covina, California
  • Overview
  • Reviews (273)
  • Photos (118)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (78)
  • Location
  • More
Write a Review

273 people have reviewed this hotel

Traveler rating
    132
    80
    27
    17
    17
See reviews for
44
125
15
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Covina, California
Top Contributor
127 reviews 127 reviews
14 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed yesterday NEW

We did not have much luck in the casino, but all of the staff were lovely, as was the spacious room we had. The Waters Cafe always has good meals, and this is not far from Palm Springs and other attractions.

Was this review helpful? Yes
Valencia, California
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Went here for a fund raiser and spent the weekend. Typical casino that smells like cigarettes and loud. I was surprised how nice the rooms were but that TV remote can only be operated at a certain height. Weird. The hallway smelled nice unlike other casino hotels. The bed was nice and soft, very comfortable. However as a resort, the... More

Was this review helpful? Yes
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear halcyon-7, We appreciate you taking the time to share your experience during your stay here at Agua Caliente Casino Resort Spa; your feedback is invaluable to us as it helps in our quest of continuous improvement. At check in, our agents are trained to communicate all charges with transparency and also request signatures for acknowledgement to avoid any confusion.... More

Cathedral City, California
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This letter is long over due to give your staff the very positive recognition they deserve!!!!! SAVANNA. and DAYDELUE are the nicest most helpful members of your staff!!!!!! I visit your hotel on an average of 6 times a month and every single time I arrive, they have my room ready for me! They are always very pleasant, happy and... More

Was this review helpful? Yes 1
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Virginia V, Thank you so much for the kind words – our Guest Service Representatives pride themselves in delivering the highest quality of guest service and I know they will appreciate the acknowledgement. We look forward to your next visit and wish you all the best. More

Rancho Santa Fe, California
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel has rooms designed for tall people, lovely rooms. The trouble of getting there before check in time is you will have a long wait. Dining casually in the Waters Café we found great service and very well prepared food. The steakhouse is delightful and not at all rushed. There is a casino attached but we find that it... More

Was this review helpful? Yes
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear sarancho, Thank you for your review of our property – we appreciate you taking the time to share your experience of our guest rooms, Waters Café, and Steakhouse. We strive to provide world-class service and it is with great pleasure that you were able to enjoy much of what we have to offer. We look forward to having you... More

Riverside
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and it stayed here for the first time and you cannot get any better. The pool is awesome, drinks are good and cheap.. Rooms super clean and comfy.. The steak house is soooo flipping good! All for a fair price!

Was this review helpful? Yes
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear bigbadlisa, We are so happy to hear of your great experience here at Agua Caliente Casino Resort Spa. It sounds like you and your husband had a fabulous time enjoying our rooms and pool, not to mention our award-winning Steakhouse. We look forward to having you back with us again. All the best… More

Pasadena, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly front desk if you get the right person. Valet & Bell Desk very good. My wife and sis-in-law go every 6 weeks to Sunstone Spa & get great service & hair treatments.Food is inconsistent, but the Java Caliente is always good. Michelle & the girls are fast, friendly & efficient. Egg & cheese burrito for breakfast is a total... More

Was this review helpful? Yes
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Hello Robert775, It is great to receive a review showcasing our Sunstone Spa – an amazing facility that we are proud to offer a wide variety of products, services, and treatments. We will definitely take into consideration the concerns about channel listing and restaurants. We look forward to having you back with us at Agua Caliente Casino Resort Spa. Thank... More

Indian wells
Senior Contributor
47 reviews 47 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very pretty casino resort hotel. Nice rooms. Stayed several times. Every time, front desk is incompetent. One manager, Erin, is as slow and unhelpful as rest of unfriendly front desk staff. No one seems to know anything or able to help. On the other side, all the restaurants are great with great/friendly/nice staff. In the buffet, Cheng is the nicest... More

Was this review helpful? Yes 1
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Hello Mrs. L. Thank you for taking the time to share your experience at Agua Caliente. I do apologize for the lack of service you had received in regard to your experience at the front desk; I would like you to know that our staff is committed to continuous improvement and it is feedback such as this that helps us... More

Hesperia, California
Top Contributor
52 reviews 52 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a pet-friendly room, with no pet! I did not detect any pet odor in the room. The pillows were clean and fresh. It was a very nice room and I would definitely return! My only complaint is that there is no coffee maker in the room. Coffee is available on the casino floor.

Was this review helpful? Yes
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Jewelty123, Thank you for your review – we sincerely appreciate your time and involvement. Our housekeeping team is amazing and their goal is to provide an immaculately clean room to every guest, every time. Just a reminder that although we only provide coffee pots in our suites, our room service staff is ready to provide the same delicious coffee... More

Los Angeles
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for the first time. Everything was great and check-in took 10 minutes. Rooms are big and super clean. I was impressed with the staff and cleanliness of the casino. Waters Cafe had good food and happy hour.

Was this review helpful? Yes
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Your kind words and review are very much appreciated – thank you so much for visiting and we definitely look forward to your next trip. From the staff here at Agua Caliente Casino Resort Spa, we wish you all the best. More

Scottsdale, Arizona
Contributor
12 reviews 12 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel back and forth from Arizona to California a lot. This is my go to hotel when I am making my 6 hour long drive. It is situated directly off the 10 fwy off of Bob Hope Dr. It's about a 15-20 min drive to get to the Cabazon Premium Outlets. It's a fun hotel to stay at. We... More

Was this review helpful? Yes
MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Audrey R. We are so fortunate that you have found us as your oasis in regard to all your traveling back and forth to Arizona. Thank you for the glowing review; something I think will truly convey the image of our facility to future guests. Thank you for choosing Agua Caliente; travel safe and we wish you all the... More

Owners: What's your side of the story?
If you own or manage Agua Caliente Casino Resort Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Agua Caliente Casino Resort Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Agua Caliente Casino Resort Spa

Address: 32250 Bob Hope Drive, Rancho Mirage, CA 92270
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Agua Caliente Casino Resort Spa 4*
Reservation Options:
TripAdvisor is proud to partner with T4B, Orbitz, Expedia, Booking.com, BookIt.com, Tingo, Travelocity, Hotels.com, Priceline, getaroom.com, BookingOdigeoWL, Venere and Otel so you can book your Agua Caliente Casino Resort Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Agua Caliente Hotel Rancho Mirage
Agua Caliente Casino Resort Spa Rancho Mirage, CA

118 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (104)
Viewed
Room/suite (34)
Viewed
View from room (6)
Viewed
Pool/beach area (7)
Viewed
Bathroom (21)
Viewed
Hotel & grounds (15)
Viewed
Dining (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Rancho Mirage with
any amenities

Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Rancho Mirage #4 Spa Hotel in Rancho Mirage #5 Luxury Hotel in Rancho Mirage
Hotel Class
Number of rooms
314

Questions & Answers

Questions? Get answers from Agua Caliente Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer