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Agua Caliente Casino Resort Spa

Certificate of Excellence
4.0 of 5
Hotel website
32250 Bob Hope Drive, Rancho Mirage, CA 92270
Special Price
15% off May Midweek!
Agua Caliente Casino Resort Spa
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Ranked #4 of 8 Hotels in Rancho Mirage
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
aclife2 Inglewood, California
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365 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Inglewood, California
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The property was lovely... the rooms were beautiful! The accommodations were perfect for a friends get away! A "must" visit if you are in the area. We visited during the week and it was not at all crowded--easy access and enjoyable!

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Wildomar, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

This hotel had horrible room service, food was terrible, and other such things. MY advice is just don't go there! Also, the waiters gave bad looks and mocking us, how pathetic! The only GOOD part was the hotel.

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Alabama
Top Contributor
124 reviews 124 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Whether it's a suite or not, the rooms are spacious and nicely decorated. Staff from the Valets to housekeeping are all very pleasant. Several eating choices on property or you can zip down Bob Hope Drive to major shopping and restaurants. We don't gamble but we'll be coming back.

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Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Aqua Caliente Casino Resort Spa had very nice rooms with really great rates. The bathroom was large, the bed was ok (needed updating) but overall the room was spacious and very clean. The casino was ok, it is not a very big casino and many machines were "asleep" for maintenance perhaps because it was a Thursday. It is a... More 

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SAN JACINTO
Top Contributor
53 reviews 53 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a very nice and clean casino, however, we found limited Regular Keno machines throughout the casino. Tried some QuickHit machines, also tight. The Non-smoking area is adequate but need to keep smokers from entering the area to go to restrooms and cashout machines. The restaurant "Waters Cafe" had a varied menu and good food. The waiter Warren was... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Stopped here for two nights in May and it's the worst service I have ever recieved! I'm not one for complaining but wow. We checked in had paid for a balcony room they let us check in when we got up to our room it was a standard one and no one had bothered to tell us this, we went... More 

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Lj2705, Thank you for sharing. Whenever service failures occur it is a bad experience for both you, our guest, and ourselves. This property strives to offer the upmost in guest service and it is apparent that we fell short of that during your stay – for this please accept our most sincere apologies. This will definitely be addressed by... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed four nights in May and had a very nice time here. I found the climate around this place to be comfortable and relaxed - perhaps because the hotel seemed about half full (I don't know). But, I also think it has to do with the general vibe. The casino was lively at night but my days around the... More 

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear Boston6471, It sounds like you had a wonderful trip and were able to enjoy much of what we have to offer. May is indeed a great time of year to visit and we are so happy that you chose Agua Caliente. We wish you all the best and look forward to your next visit. More 

Rhode Island
Contributor
19 reviews 19 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay, great pool, comfortable rooms, casino is well kept and fun (also has a non-smoking area). Had an amazing steak in the restaurant. Highly recommended for a couple of days if you are in the area.

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear RunnerGirl12, We are so delighted that you enjoyed your stay – thank you for taking the time to share your experience. We are looking forward to serving you the next time you visit Rancho Mirage! More 

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights and would have stayed longer but they were booked solid. Lovely hotel with generous rooms, clean and well kept. Lobby has coffee shop, couple of restaurants and a few shops. Pool is great with poolside food and beverage service (stick with the basics at bar). Valet service is excellent and provided at no charge for players card... More 

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear bredaTraveller, Thank you so much for your review. We are so happy that you were able to enjoy the pool, restaurants, guest rooms, and all accompanying services. All of us here at Agua Caliente are very much looking forward to your next visit. More 

So Ca
Top Contributor
50 reviews 50 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful casino resort in Rancho Mirage. The rooms are very generously sized and there is a great pool area. The show room is one of the best... great seating. Friendly staff throughout the hotel.

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MarkA629, Director of Hotel Operations at Agua Caliente Casino Resort Spa, responded to this review

Dear AnneSoCa, We are so excited to read of your compliments and enjoyment of our property and show room. Thank you so much for taking the time to share your experience and we look forward to seeing you again. More 

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