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All 9 Rancho Cucamonga hotels

Hilton Garden Inn Ontario / Rancho Cucamonga

3.0 of 5 Hotel   |   11481 Mission Vista Dr, Rancho Cucamonga, CA 91730
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87%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Melonsita Wildomar, California
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172 people have reviewed this hotel

Traveler rating
    95
    56
    10
    7
    4
See reviews for
41
29
17
79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Any
English first
Wildomar, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed here the night before my wedding. The staff was super amazing and the room was great! It was spacious enough to have eight bridesmaids and hair and make up people in the room without feeling over crowded! I would stay here again in a quick minute!

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Mercer Island, WA, United States
1 review
4 of 5 stars Reviewed 1 week ago

A middle-aged hotel which is begining to experience maintenance issues which are not being addressed. The front desk staff is trying their best but do not have the support by the maintanence support. The requirement for 200 characters is rediculous!

Review collected in partnership with Hilton Garden Inn

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Scrantno, United States
1 review
2 of 5 stars Reviewed 1 week ago

My original rate wasn't honored after my flight was cancelled, and I got there 1 day late. Toilet didn't work right, I had to take the top off after every flush and lift the float up to get it to fill with water. Coffee in the lobby was empty 3 out of 4 mornings. Borderline rude customer service when I... More

Review collected in partnership with Hilton Garden Inn

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Senior Contributor
31 reviews 31 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Large rooms, clean, friendly staff, close to shopping and restaurants, Keirg in room, micro, fridge, large desk, flat screen tv, nice workout room, and hot tub. Breakfast- ours was included, had fresh fruit, cut up and whole, cottage cheese, several juices, hot oatmeal and toppings, breads, bagels, cereals, pastries, doughnuts, muffins, pancakes, omelets, French toast, home fries, bacon, sausage,... More

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Tempe, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay was wonderful at this property on 03/28. Although I booked two rooms with two beds, but only one came with two beds, Brian was great and accommodated us well. It shows that there is a great level of training at this location. The area is very nice and is filled with tons of eating options. The rooms and... More

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Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Brandon C, Thank you for posting your review on TripAdvisor. We appreciate the kind words and compliments of our staff. I am personally glad you found the check in process with Brian to be enjoyable and accomodating. We would be pleased to welcome you back in the near future. Warm Regards, Heather Cristler Operations Manager More

Lakeville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I had a good experience in this hotel while traveling for business. Used the conference room for our purposes and it worked out well. Close to shopping and restaurants. Hotel was clean and staff was kind and very helpful. I will definitely be back.

Review collected in partnership with Hilton Garden Inn

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Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Bryan D, Thank you for your feedback. It is good to know you like our great location surrounding by plenty of restaurants and shopping malls. We are happy to hear that you were able to use our conference room for your business needs. We hope to welcome you back soon. Kind Regards, Heather Cristler Operations Manager More

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice clean hotel, but they need to replace their mattresses and pillows NOW. My husband and I had to hang-on to each other to keep from falling into the sunken middle of the bed. If you bring your own pillows that will be helpful for better rest.

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Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear lv2travel525, Thank you for taking the time to write about your recent experience and for the complments of the cleanliness of our hotel. I apologize for the areas that we may have fallen short particularly with the comfort of your bed and the quality of sleep this may have caused. The feedback we receive from our valued guests, like... More

Danbury, Connecticut
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I really enjoy staying here because of the fabulous "team" (aka Staff), who do everything they can to make each stay pleasant, comfortable and welcome. You can see why Hilton leads global hospitality.

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Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear ARE-ECGE, Thank you for taking the time to share your experience with us here on TripAdvisor. I'm thrilled to hear that everything was perfect during your time at the Hotel and am delighted that you find our staff to be so helpful, professional, and friendly. We will be sure to pass on all your compliments to the staff. Hope... More

East STroudsburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good hotel with good amenities and a very customer centric staff. Arrived early to the hotel and every effort was made to have my room quickly prepared so that I could rest after the trip from the east coast. I had a very pleasant experience with this property.

Review collected in partnership with Hilton Garden Inn

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Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Timothy G, Thank you for taking the time to write about your recent experience. We are glad you enjoyed the amenities of the hotel as well as your overall experience. We are pleased to hear our staff was able to honor an early check in for you and that you were able to relax and unwind from your long... More

phoenix, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel was clean and quiet, really great friendly and helpful staff. Only negative for me were the pillows which is why I marked poor for sleep quality however that is a very individual thing, with my own pillow from home it would have been fine.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Gillian M, Thank you so much for taking the time to leave us your feedback. I appreciate the compliments regarding our staff being friendly and always very helpful. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back... More

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Additional Information about Hilton Garden Inn Ontario / Rancho Cucamonga

Also Known As:
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel Rancho Cucamonga
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel
Hilton Rancho Cucamonga
Hilton Garden Inn Ontario
Rancho Cucamonga Hilton
Address: 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Rancho Cucamonga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Ontario / Rancho Cucamonga 3*
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