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All 9 Rancho Cucamonga hotels

Hilton Garden Inn Ontario / Rancho Cucamonga

3.0 of 5 Hotel   |   11481 Mission Vista Dr, Rancho Cucamonga, CA 91730
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87%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Anthony L
  • Reviews (191)
  • Photos (35)
  • Amenities
  • Room tips (25)
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191 people have reviewed this hotel

Traveler rating
    106
    61
    13
    7
    4
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45
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 1 week ago

This hotel had superb customer service. Thanks to the front desk manager Brian on the quality of service he provided. Very welcoming and professional. Hotel was clean and nice. Rooms were very spacious. Would definitely stay again.

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Torrance, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Needed a place to stay for one night due to a graduation that was taking place in the early morning at the Citizen Bank Arena (3/4 mile away). Most of the other Hilton properties were booked as there were other events going on (UC RIverside graduation and a large car show at the Pomona Fairplex) and I made my reservation... More

Was this review helpful? Yes
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Gregg N, Thank you for taking the time to post about your experience here on Trip Advisor. It has been a true pleasure hosting your family at our hotel. The team takes great pride in providing great service for all of our guests and appreciates your kind words. We would be pleased to welcome you back. Feel free to... More

New York
Top Contributor
60 reviews 60 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Garden Inn in the Foxwoods CT location, and recently again in the CA location. Both times were great! The beds are AMAZING, best sleep I have ever had in a hotel..so much so that I'm looking into getting one of those "natural form" mattresses now lol. Service was top notch and they were always available, even... More

Was this review helpful? Yes
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Truang3I19, Thank you for staying with us this month and for sharing your great feedback. We are very proud of our team and are quite excited every time someone tells us how much they enjoyed their experience. We would love the opportunity to welcome you back and say thank you personally! Kind Regards, Heather Cristler Operations Manager More

Landrum, SC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good location near great resturants, courtesy staff, great food at economy price. Clean rooms and facilities. I always stay here while traveling on business to Fontana. I would reccommend a stay if you are in the area. It is close to the airport if you a business traveler. The weather is always wonderful in southern Ca.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Gary T, Thank you for taking the time to write about your recent experience. We are glad you enjoyed the amenities of the hotel. Our team looks forward to welcoming you back when you travel to the Rancho Cucamonga/Ontario area. Thank you again for choosing the Hilton Garden Inn Rancho Cucamonga! Warm Ragards, Heather Cristler Operations Manager More

San Antonio, Texas
Top Contributor
247 reviews 247 reviews
41 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very nice property and clean room, but the KING mattress needs replaced! Brian, front desk clerk upon check-in, was extremely friendly, cheerful and shown a genuine pleasure in serving customers. Never received a check-out receipt (under the door), so I stopped at the front desk in the morning where I was told it was being emailed to me, that they... More

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Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Napunani. Thank you for taking time to provide your feedback. I appreciate your compliments of Brian, I will pass on your kind words to him. I am sorry that you found the comfort of your bed to be unsatisfactory, I will share with our management team to ensure we improve in this area. We hope to welcome you back... More

Gilbet, United States
1 review
4 of 5 stars Reviewed May 29, 2014

Staff was very pleasant, the room, lobby, grounds were very clean. We felt the bed was too soft, almost felt lumpy. I looked for other Hilton properties in the area and preferred this one because it was further away from the mall. The hotel is within walking distance of very good restaurants.

Review collected in partnership with Hilton Garden Inn

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Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Lara L, Thank you for taking the time to review your recent stay with us. . I appreciate the compliments regarding our staff and cleanliness of our hotel. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered with your bed. I hope that if you chose... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

My husband and I stayed there because were visiting Victoria Gardens on our way to San Manuel. We are new to the area and we were excited to see a place that reminded us of the East Coast. The desk clerk (sorry I don't remember his name) on duty that night was great. He told us about the restaurants in... More

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Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Patricia, Thank you for much for giving us such a kind review. I am glad that you found the front desk clerk to be helpful and that he was able to suggest a few of the many great restaurants in the area. We hope to welcome you back in the near future. Warm Regards, Heather Cristler Operations Manager More

seattle, United States
1 review
5 of 5 stars Reviewed May 28, 2014

the first thing you see at the hotel the front desk. followed by a stop at the bar. incredible service by Mike and Mark. they know how to work the room and it feels like we are at my house. good food, drinks and it seems like old friends. great people

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Kevin R S, Thank you so much for taking the time to post your review here on TripAdvisor. I am pleased to hear that your enjoyed your stay here and found the service from Mike and Mark to be exceptional! I will pass on your kind review to them. We look forward to welcoming you back. Sincerely, Heather Cristler... More

Ridgecrest, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 24, 2014

Good facilities, helpful and friendly staff, and good value. The only thing that would have made it better would have been free breakfast. I would recommend this hotel. I am a Marriott Rewards member but was unable to find a room. I will continue to consider utilizing the HH program in the future.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Ronnie S, I would like to start off by thanking you for taking the time to share your experience regarding your recent stay with us here on TripAdvisor - your feedback is invaluable to us. I am very glad to hear that you enjoyed the service you received directly from the staff members here at the Hotel. As you... More

Joliet, United States
1 review
5 of 5 stars Reviewed May 16, 2014

I visit this hotel on a monthly basis. The team at the Rancho Hilton Garden are great. They are very warm and welcoming whenever I arrive. They know me by my first name and are always available with any needs I have. The facility is kept up well and the rooms are always clean. The hotel is also in a... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Eric K, Thank you for taking the time to share your experience with us here on TripAdvisor. It’s wonderful to hear that you were so impressed with the service you received while at the Hotel, and I will be sure to share your compliments with our entire team. Again, thank you for your review of our Hotel, we look... More

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Additional Information about Hilton Garden Inn Ontario / Rancho Cucamonga

Address: 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730
Phone Number:
Location: United States > California > Rancho Cucamonga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Ontario / Rancho Cucamonga 3*
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Also Known As:
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel Rancho Cucamonga
Hilton Rancho Cucamonga
Rancho Cucamonga Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Rancho Cucamonga #1 Business Hotel in Rancho Cucamonga
Hotel Class
Number of rooms
122

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