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Hilton Garden Inn Ontario / Rancho Cucamonga

3.0 of 5 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730
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Certificate of Excellence 2014
Hilton Garden Inn Ontario / Rancho Cucamonga
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Hilton Garden Inn Ontario / Rancho Cucamonga
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232 reviews from our community

Traveler rating
    129
    73
    17
    9
    4
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53
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98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rancho Cucamonga, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice quiet room, nice bathroom. Beds were comfortable and the air conditioning worked real good. The breakast offered for $5.00 was worth it. My son enjoys gaming so the TV having an HDMI output was a big plus. I would stay at this hotel again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Rancho, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I travel for work and only stay at Hilton Properties because of the way I am treated as a honors member. Except this time, never welcomed as a member? What happened this time I don't know but it stuck out like a sore thumb. From the booking of the room to the introduction and at departure I was never thanked... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
AshleyTinajero, General Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Richard M, On behalf of our team I would like to apologize for the aspects of your experience that fell short of expectations. Our hotel prides itself on the quality of experience we provide to our guests and it is concerning whenever we fall short. We take the comments where we did not meet expectations as opportunities to review... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

From the moment we checked in until the moment that we left the staff was very friendly and helpful. Wonderful stay.. I would highly recommend the hotel. Family Friendly hotel. Located in a great area for out of state travelers to reach any destination in California with ease.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Applegate, Oregon, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I choose the Hilton Garden Inn as the Garden Inn brand is consistent and has yet to disappoint. I had to be up early and asked for a room that would be in a quiet area. I was assigned a room on the top floor and did not hear anything or anyone during one of the most busy times of... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
AshleyTinajero, General Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear KellyS, Thank you very much for taking the time to post your review. The staff and I really appreciate your kind words and we are pleased that you enjoyed your stay! We hope to welcome you back again soon! Kind Regards, Ashley Tinajero General Manager More 

El Cajon, United States
1 review
5 of 5 stars Reviewed December 17, 2014

Hilton Garden Inn is one of my first choices for hotels. My experiences at Hilton Garden Inn have always been great and the accommodations have been top notch. Employees made me feel welcomed and ensured my stay was a pleasant one.

Review collected in partnership with Hilton Garden Inn

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AshleyTinajero, General Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Charlie S, Thank you for your kind words! My staff and I pride ourselves on cleanliness and great customer service! Please know that we value your business and invite you to stay with us again soon! Happy New Year! Ashley Tinajero General Manager More 

San Jose, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

Overall a great hotel specially my room it was big and very clean and quite, close to the airport it was easy to find, the carpet in the room smells like new, I know they have been remodeling, so I am assuming that the carpet is new, Saturday morning I went to a wedding and carpet in the hallway was... More 

Was this review helpful? Yes
AshleyTinajero, General Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Payaso_12, We are delighted that you chose us as your hotel during such a joyous occassion. We are pleased to hear that you found the room to be spacious enough ! We hope that if you ever need hotel accommodations that we can welcome you here again! Happy Holidays, Ashley Tinajero General Manager More 

2 reviews
5 of 5 stars Reviewed December 2, 2014

Stayed on a Saturday night to go to Toby Keith's about 3 miles away. Booked a couple days in advance and got a great price of 61.00 on Expedia. Checked in at 3pm. Staff was very friendly. Had a good view of the mountains. Room was clean and spacious. Asked a cleaning lady if k cups were complimentary and she... More 

Was this review helpful? Yes
AshleyTinajero, General Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear DwainM, Thank you for your review.It is good to know you like our great location. Our team looks forward to welcoming you back when you travel to the Rancho Cucamonga/Ontario area. Thank you for choosing the Hilton Garden Inn Rancho Cucamonga! Happy Holidays, Ashley Tinajero General Manager More 

1 review
4 of 5 stars Reviewed December 2, 2014

The room was very clean, and there were amenities to make your stay more comfortable. They were actually remodeling during our stay, and we never heard construction noise. My only complaint is, the bar was closed, we wanted a glass of wine before a concert we were attending, and ended up walking to Olive Garden. If you have a bar,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AshleyTinajero, General Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear 603garyr, On behalf of our team I would like to apologize for the aspects of your experience that fell short of expectations (our bar not being open until 5pm daily). Our hotel prides itself on the quality of experience we provide to our guests and it is concerning whenever we fall short.We also take the comments where we did... More 

Tucson, United States
1 review
5 of 5 stars Reviewed December 2, 2014

Stay here about once per year for the past 10 years. The place is well kept. The customer service is very good. The beds are very comfortable. The rooms are nice and roomy. Would recommend this place.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AshleyTinajero, General Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear James E, Thank you so much for taking the time to leave us your feedback. I appreciate the compliments regarding our staff, location and amenities. We hope to welcome you back soon! Happy Holidays, Ashley Tinajero General Manager More 

Ontaria, United States
1 review
5 of 5 stars Reviewed November 24, 2014

Overall, great place to stay. Despite the construction, staff was friendly and room was clean and fresh. The hotel was accessible from freeways, which made it convenient for leisure. Location was near shopping and freeway entrance, making it easy to shop and hit the freeway!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
AshleyTinajero, General Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear irma D, I would like to start off by thanking you for taking the time to share your experience regarding your recent stay with us here on TripAdvisor - your feedback is so important to us. I am very glad to hear that you enjoyed the service you received directly from the staff members here at the Hotel. We... More 

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Additional Information about Hilton Garden Inn Ontario / Rancho Cucamonga

Address: 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730
Phone Number:
Location: United States > California > Rancho Cucamonga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ontario / Rancho Cucamonga 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel Rancho Cucamonga
Hilton Rancho Cucamonga
Rancho Cucamonga Hilton
Hotel Style:
#2 Family Hotel in Rancho Cucamonga
#2 Business Hotel in Rancho Cucamonga
#3 Romantic Hotel in Rancho Cucamonga

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