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Courtyard by Marriott Ontario-Rancho Cucamonga

3.0 of 5 11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
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Certificate of Excellence 2014
Courtyard by Marriott Ontario-Rancho Cucamonga
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Courtyard by Marriott Ontario-Rancho Cucamonga
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120 reviews from our community

Traveler rating
    56
    41
    11
    9
    3
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29
16
4
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Top Contributor
104 reviews 104 reviews
73 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped in here for one night on our way to Palm Desert. We were pleasantly surprised at the friendly check-in and clean public area. The hallway carpet was so nice, cushy and very clean! Our room was immaculate and the bed was comfy. We were very pleased and would return to this Courtyard!

Was this review helpful? Yes
Chelsea R, Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear dsg560 Thank you for your kind review of our hotel. I appreciate you taking the time to share your experience with us and I'm so glad you enjoyed your stay. I hope you will return soon! More 

Rogers, AR
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 19, 2014

Typical Marriott Courtyard experience, which is always excellent, and why Marriott is my first choice. Very clean, nice room, etc. I ate dinner at their food counter and it was delicious, much better than I would expect. Left too early in the AM for breakfast and that is one thing I would change. Being so close to the airport, I... More 

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Arkansas_Family, Thank you for taking the time to review our hotel. I'm so glad you enjoyed your stay and the next time you need to leave early for the airport, please stop by our 24 hour Market located in the Lobby. Thank you! More 

Mesquite
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 17, 2014

We were quite pleased with our room. It would be nice if there was a fan in the bathroom. Disappointed that there was no complimentary breakfast only a restaurant. Will not stay at any Courtyards in the future because of it.

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear David G., It is true we have a Bistro on site in lieu of a complimentary buffet breakfast; however, we do offer room rates which include breakfast. Next time you stay, please inquire and we would be happy to assist you. Thank you for staying with us and we hope to serve you in the future. More 

Bakersfield, California
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 17, 2014

A good Courtyard by Marriott. This is one of the newly remodeled one's where they have a small selection of cook to order food. The lobby has been re-done and looks amazing. We have stayed here a few times. The front office staff are fantastic and accommodating. The one criticism I have is that the staff working in the restaurant/bistro... More 

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Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Greg H., I'm so glad you enjoyed our newly renovated rooms and lobby, as well as our Front Desk staff! I would really like a chance to speak with you regarding your experience with our Bistro staff. If you would be so kind, please email me at mculley@thmc.biz. I appreciate you taking the time to review our hotel. Thank... More 

Tucson, AZ
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 17, 2014

This was our second stay in this property. We had stayed for the first time last year. The hotel is clean and quiet and in a great location with plenty of places to eat close by. There is great freeway access as well but it is not on the freeway. They even changed out room upon request. The shower is... More 

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Tucsontravel21, Thank you for your comments regarding your stay with us. I'm pleased that you have enjoyed both your visits, and when you return next year, I hope you will find the quality of our towels to your satisfaction! More 

Las Vegas, Nevada
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 10, 2014

Made an overnight trip to the Ontario CA area. This property is a little gem!!! the staff was friendly, polite and very helpful the property is located near the Ontario airport and adjacent to the Ontario Mills mall with an array of stores and eateries. I have stayed in hotels all over the world and this is a great property... More 

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear vacationtime12389, I am thrilled to hear you enjoyed your stay with us! Thank you for your positive review of our hotel, and please come back soon! More 

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed November 5, 2014 via mobile

I was traveling on business and needed a place to stay near the office for one night. I had seen this hotel near my office and decided tho give it a tr . I looked it up online, saw they had rooms available and decided tho call and request my corporate rate. Much to my surprise, the woman who answered... More 

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear KNGA03, Despite the difficulty booking your stay with us, I am glad to hear you slept comfortably and will return when you are in the area next. I apologize for any inconvenience you may have been caused and look forward to serving you in the future. Thank you! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2014

From the moment I walked through the lobby doors to check-in, I was welcomed by the friendliest staff I have encountered in a long time. I travel on average at least 25 times a year, and this hotel was in the top 1% of places I have ever stayed. I am also a Marriott Rewards Gold Member so I've stayed... More 

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Paul N, Wow! Thank you so much for the glowing review. I have shared your comments with the staff and we couldn't be happier that we were able to provide you with such memorable service. I appreciate you taking the time to let others know about your stay as well. Thank you for your loyalty to Marriott, and we... More 

Long Island, New York
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 26, 2014

A small courtyard marriott. On this trip visiting 5 marriott hotels it was the least expensive and the best value for the money by services, and its location. It is across from the ontario mall, which is a single level very large mall with discount stores.

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear egbggill, Thank you for staying with us and sharing your experience with other Trip Advisor users. I hope you will visit us again the next time you are in the area! More 

1 review
2 of 5 stars Reviewed October 19, 2014

My wife and I stayed for two nights. This property has issues with the t.v. a known issue!! Took 45min to get someone to fix the t.v. and turns out he didn't even work at that location! Besides the t.v. issue the staff was nice and good location lots of places to eat walking distance.

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear John W, I would like to apologize for the issues you experienced with your television during your time here with us. It is true we know of the problem, and we are working hard to get it resolved. Our cable company has been out several times over the last few weeks trying to fix our service, and I am... More 

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Additional Information about Courtyard by Marriott Ontario-Rancho Cucamonga

Address: 11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
Location: United States > California > Rancho Cucamonga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Ontario-Rancho Cucamonga 3*
Number of rooms: 117
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Also Known As:
Courtyard By Marriott Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Courtyard Rancho Cucamonga
Marriott Rancho Cucamonga
Rancho Cucamonga Marriott
Rancho Cucamonga Courtyard
Hotel Style:
#1 Family Hotel in Rancho Cucamonga
#1 Business Hotel in Rancho Cucamonga

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