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Courtyard by Marriott Ontario-Rancho Cucamonga

3.0 of 5 11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
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Certificate of Excellence 2014
Courtyard by Marriott Ontario-Rancho Cucamonga
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Courtyard by Marriott Ontario-Rancho Cucamonga
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113 reviews from our community

Traveler rating
    54
    36
    11
    9
    3
See reviews for
27
13
4
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (24)
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

From the moment I walked through the lobby doors to check-in, I was welcomed by the friendliest staff I have encountered in a long time. I travel on average at least 25 times a year, and this hotel was in the top 1% of places I have ever stayed. I am also a Marriott Rewards Gold Member so I've stayed... More

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Long Island, New York
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A small courtyard marriott. On this trip visiting 5 marriott hotels it was the least expensive and the best value for the money by services, and its location. It is across from the ontario mall, which is a single level very large mall with discount stores.

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1 review
2 of 5 stars Reviewed 1 week ago

My wife and I stayed for two nights. This property has issues with the t.v. a known issue!! Took 45min to get someone to fix the t.v. and turns out he didn't even work at that location! Besides the t.v. issue the staff was nice and good location lots of places to eat walking distance.

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Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear John W, I would like to apologize for the issues you experienced with your television during your time here with us. It is true we know of the problem, and we are working hard to get it resolved. Our cable company has been out several times over the last few weeks trying to fix our service, and I am... More

San Diego
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been staying at this particular location for a number of years. The staff are always very pleasant and the rooms are clean and quiet. The hotel went through renovations in the past year, which included the rooms. I always love staying at a Marriott and this location is very close to shopping, restaurants, and other venues.

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear PatrickCSanDiego, Thank you for taking the time to review our hotel and say such nice things. I'm so glad you enjoy staying with us! More

Brewster, New York
Top Contributor
91 reviews 91 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean & comfortable. A small annoyance was that the TV needed to be "reset" before I could watch it. Not sure why they don't just rest them before someone checks in. The proximity to the outlet mall is ideal. The staff was very helpful.

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Cynhoff, Thank you for your review of our hotel. I apologize for the inconvenience you experienced regarding your television. Please know this is not the standard for us here at the Courtyard Rancho Cucamonga and I'm sorry it negatively impacted your stay. If you have any additional comments, I would like to hear from you. Please email me at... More

Western Mass
Top Contributor
69 reviews 69 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean, and comfortable. In good shape. The fridge in my room didn't work. Maintenance didn't repair it for two days in a row. When I let the front desk staff they quickly dragged a larger fridge to my room. The staff were super friendly and helpful. Management followed up on my problem, apologized sincerely and awarded me points to make... More

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Nohonative, I'm so sorry to hear about the refrigerator in your room not working, but glad we were able to remedy the situation for you finally. I appreciate you taking the time to provide your feedback, and thank you for staying with us! More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

We hosted a seminar here last week which went absolutely smoothly thanks to Janice and her team! Everyone was very friendly and happy to help with any questions and requests. The lunch, the room, and all of our requested equipment were set up and ready for us on time and as planned. Bathrooms and other facilities were also nice and... More

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Gloria P., I am delighted your seminar went well! Thank you so much for your business and the pleasant review. Janice, and all of us here at the Courtyard, are happy to assist you the next time you may need to book our conference space. More

Plainview, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2014

Staff is always smiling and accommodating, do everything they can to help you. Room was clean and newly remodeled. Location around the mall puts you close to numerous restaurants. Easy proximity to the 10, 15 and 60. Just perfect

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Sanford K, Thank you for your kind review of our hotel. I appreciate you taking the time to share your experience with us and I'm so glad you enjoyed your stay. I hope you will return soon! More

Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2014

We will definitely make the Marriott Courtyard in Rancho Cucamonga our must stay hotel when visiting our daughter while she is attending Scripps College. The rooms and common rooms were clean and comfortable. Each and every staff member greeted us with a smile and immediate attention to any requests from extra towels to helping us dump the massive amounts of... More

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Cheryl H., I received your lovely email and shared it with the staff. What a great way to start our week! Thank you so much for taking the time to share your experience - it is much appreciated. Again, I wish your daughter the best of luck in her new endeavor and look forward to having you stay with... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2014

I came to California for a visit from Texas . I had the best stay at the Courtyard from the staff to the room . The staff is so nice and welcoming and the room was nice and clean . I hated to leave . Thank you Courtyard for once again making my stay perfect.

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Tanya H., I'm so glad you enjoyed your stay... Come back soon! More

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Additional Information about Courtyard by Marriott Ontario-Rancho Cucamonga

Address: 11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
Location: United States > California > Rancho Cucamonga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Ontario-Rancho Cucamonga 3*
Number of rooms: 117
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Also Known As:
Courtyard By Marriott Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Courtyard Rancho Cucamonga
Marriott Rancho Cucamonga
Rancho Cucamonga Courtyard
Rancho Cucamonga Marriott

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