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Courtyard by Marriott Ontario-Rancho Cucamonga

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11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
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Courtyard by Marriott Ontario-Rancho Cucamonga
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Courtyard by Marriott Ontario-Rancho Cucamonga
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134 reviews from our community

Traveler rating
    63
    47
    11
    9
    4
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31
18
4
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Ridgecrest, California
1 review
1 of 5 stars Reviewed 2 weeks ago

Checked in and the outside seemed nice. The clerk was helpful. There was a sign stating that some phones didn't work in the rooms and they were working the issue. We got to our room and discovered that ours was one of the rooms. The elevator seemed to be a little sketchy and very slow. It also seemed that of... More 

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Chilobie, I am incredibly disappointed to hear about your stay, but thank you so much for bringing your concerns to my attention. Our goal is to leave you with a positive, memorable experience and I'm sorry we let you down. After we spoke yesterday, I addressed the issues you voiced with the appropriate team members in hopes that these... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The staff from front desk to cleaning people was outstanding in their service, always helpful and it was a pleasure to work with them. the food in the bistro was very good, and again friendly staff. The hotel was clean and I would recommend this hotel for any group planning a business meeting. We would certainly book a meeting and... More 

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Michaelene C, I am so glad to hear your meeting went well! It was a pleasure having your company stay with us and utilize our meeting space. We look forward to serving you again soon! More 

Bellevue, Washington
1 review
4 of 5 stars Reviewed April 3, 2015

This hotel is located close to the Ontario airport but also close to shopping and great food. The staff was very caring. My room was clean and modern, and the fitness room was new!! I will be staying here again on my next trip to LA.

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear DSALEM412, Thank you for your review of our hotel. I'm glad you were able to enjoy the excellent restaurants in the surrounding area, as well as the Ontario Mills Mall which is right across the street. Thank you for choosing the Courtyard Rancho Cucamonga for your business travel needs, and we hope to serve you again soon! More 

Bellevue, Washington
1 review
4 of 5 stars Reviewed March 6, 2015

Stayed for business travel. The front desk staff was very kind and accommodating! Clean overall and clean rooms. Bistro food was pretty good but my server Tania was not very polite or friendly. Quick and easy check-out. Overall I had a good experience and would certainly stay here again.

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Roshelle165, Thank you for taking the time to review our hotel and provide us with your honest feedback regarding your stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your dissatisfaction the service you received in... More 

Des Moines, Iowa, United States
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2015

I stayed here on business travel. The staff is very friendly and super helpful. The ladies at the breakfast bar were awesome! Rooms were fine and what I'd expect - clean, updated, setup for business travelers. Workout facility was extra small. It also had an indoor pool and small Jacuzzi, which I used. Great for a quick refresher.

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Jon F, Thank you so much for your review of our hotel. I have shared your comments with our Bistro staff and they appreciate the positive feedback! We hope to see you again soon. More 

Santee, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Staff is great, rooms are not real roomy, but ok. Bed for me was bit to firm, but someone else may love them. Great food, very tasty and full bar with great drinks. Always ask for a room on the top floor less noise.

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Jan D, Thank you for your review of our hotel. Your comments are so helpful for travelers looking for excellent accommodations when visiting the Rancho Cucamonga/Ontario area. Next time, may I suggest reserving one of our Extended King or King Suite room types? These will offer more space, if needed. Thank you! More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

I have recently started in a role that requires travelling. They told it was a good idea to pick the hotel chain of your choice and stick with it and that most of the team are Marriott people. After staying at this location and a few other properties in other cities the past few weeks, I can see why. Let's... More 

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Josh H, What a shame TripAdvisor doesn't offer a half point option! We certainly appreciate your positive feedback though, and will strive to make your stay a "5" the next time you are in the area. Thank you for your helpful comments and have a wonderful day! More 

Glendora, California
1 review
5 of 5 stars Reviewed February 13, 2015

This past week we used this location to have a small meeting. I worked my arrangements with Janice Takada the locations Director of Sales. Janice and staff were great to work with, friendly and always on hand to assist us. Our meetings went off as planned and everyone had a good time at the hotel. Thanks, Mark Director of Sales

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Mark L, I'm thrilled your meeting was a success and thank you for your kind words regarding Janice and the staff. You are the reason we love what we do! Please feel free to contact us again for your next meeting needs, and we will be happy to assist you. Thanks so much! More 

Saratoga Springs, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2015

Stayed here for business and property is conveniently located in a rather new suburban area with shopping and restaurants nearby. Staff is very warm & friendly. Rooms and overall hotel facility are well maintained and very clean. The Bistro restaurant which is the Courtyard standard, also has a friendly staff and a good variety of food choices. I would highly... More 

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear redw472039, Thank you so much for taking the time to review our hotel and offer your recommendation to other travelers who may be visiting our area. I hope you will return again soon! Thank you. More 

Top Contributor
149 reviews 149 reviews
17 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed February 8, 2015

The Courtyard is in a great location within walking distances to many restaurants, shopping and movie theaters. The King Room was in excellent condition. The lighting and desk space was excellent. The hotel staff was friendly and extremely helpful. Plenty of parking and easy access to the interstates.

Was this review helpful? Yes 2
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Gmanusm, Thank you for your review of our hotel! It is true; we are in walking distance of BJ's Brewery, Lazy Dog Cafe, Panera Bread, Dave's Famous BBQ, and many other restaurants. Across the street is the Ontario Mills Mall, which contains a movie theatre as well as several other restaurants and shops. I am so glad you enjoyed... More 

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