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Courtyard by Marriott Ontario-Rancho Cucamonga

3.0 of 5 11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
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Certificate of Excellence 2014
Courtyard by Marriott Ontario-Rancho Cucamonga
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Courtyard by Marriott Ontario-Rancho Cucamonga
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111 reviews from our community

Traveler rating
    53
    35
    11
    9
    3
See reviews for
27
12
4
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed for two nights. This property has issues with the t.v. a known issue!! Took 45min to get someone to fix the t.v. and turns out he didn't even work at that location! Besides the t.v. issue the staff was nice and good location lots of places to eat walking distance.

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear John W, I would like to apologize for the issues you experienced with your television during your time here with us. It is true we know of the problem, and we are working hard to get it resolved. Our cable company has been out several times over the last few weeks trying to fix our service, and I am... More

San Diego
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have been staying at this particular location for a number of years. The staff are always very pleasant and the rooms are clean and quiet. The hotel went through renovations in the past year, which included the rooms. I always love staying at a Marriott and this location is very close to shopping, restaurants, and other venues.

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear PatrickCSanDiego, Thank you for taking the time to review our hotel and say such nice things. I'm so glad you enjoy staying with us! More

Brewster, New York
Top Contributor
89 reviews 89 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean & comfortable. A small annoyance was that the TV needed to be "reset" before I could watch it. Not sure why they don't just rest them before someone checks in. The proximity to the outlet mall is ideal. The staff was very helpful.

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Cynhoff, Thank you for your review of our hotel. I apologize for the inconvenience you experienced regarding your television. Please know this is not the standard for us here at the Courtyard Rancho Cucamonga and I'm sorry it negatively impacted your stay. If you have any additional comments, I would like to hear from you. Please email me at... More

Western Mass
Top Contributor
69 reviews 69 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, and comfortable. In good shape. The fridge in my room didn't work. Maintenance didn't repair it for two days in a row. When I let the front desk staff they quickly dragged a larger fridge to my room. The staff were super friendly and helpful. Management followed up on my problem, apologized sincerely and awarded me points to make... More

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Nohonative, I'm so sorry to hear about the refrigerator in your room not working, but glad we were able to remedy the situation for you finally. I appreciate you taking the time to provide your feedback, and thank you for staying with us! More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We hosted a seminar here last week which went absolutely smoothly thanks to Janice and her team! Everyone was very friendly and happy to help with any questions and requests. The lunch, the room, and all of our requested equipment were set up and ready for us on time and as planned. Bathrooms and other facilities were also nice and... More

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Gloria P., I am delighted your seminar went well! Thank you so much for your business and the pleasant review. Janice, and all of us here at the Courtyard, are happy to assist you the next time you may need to book our conference space. More

Plainview, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Staff is always smiling and accommodating, do everything they can to help you. Room was clean and newly remodeled. Location around the mall puts you close to numerous restaurants. Easy proximity to the 10, 15 and 60. Just perfect

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Sanford K, Thank you for your kind review of our hotel. I appreciate you taking the time to share your experience with us and I'm so glad you enjoyed your stay. I hope you will return soon! More

Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2014

We will definitely make the Marriott Courtyard in Rancho Cucamonga our must stay hotel when visiting our daughter while she is attending Scripps College. The rooms and common rooms were clean and comfortable. Each and every staff member greeted us with a smile and immediate attention to any requests from extra towels to helping us dump the massive amounts of... More

Was this review helpful? Yes 1
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Cheryl H., I received your lovely email and shared it with the staff. What a great way to start our week! Thank you so much for taking the time to share your experience - it is much appreciated. Again, I wish your daughter the best of luck in her new endeavor and look forward to having you stay with... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2014

I came to California for a visit from Texas . I had the best stay at the Courtyard from the staff to the room . The staff is so nice and welcoming and the room was nice and clean . I hated to leave . Thank you Courtyard for once again making my stay perfect.

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Tanya H., I'm so glad you enjoyed your stay... Come back soon! More

Northern California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 25, 2014

I have stayed in the Marriott Courtyard in Ranch-Cucamonga several times in the past year while visiting family. I really like the location and how clean the property is. The rooms are comfortable and very clean too and I will they there again. However, the parking is sometimes a problem. BJ’s Restaurant employees and guests next door use the Hotel... More

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear HeyTraveler, I can imagine that it would be frustrating to look for a decent parking spot in the evening when you just want to relax in your room. There are a few other hotels and restaurants on our lot and usually parking is not impossible; however, I apologize this was not the case for you. We also have a... More

Diamond Bar, California
Top Contributor
71 reviews 71 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 19, 2014

We like staying in Marriott Hotels because we know we can anticipate a minimum quality for the price. This Marriott is no different other than it is a little less expensive than other more popular locations, like the beach or a major city, but the usual quality and amenities are there. My wife and I went on a "staycation" because... More

Was this review helpful? Yes
Marjorie C, General Manager at Courtyard by Marriott Ontario-Rancho Cucamonga, responded to this review

Dear Mark M., A good night's sleep is so important! I'm sorry that the mattress and comforter in your room were not to your liking, but glad that it didn't negatively affect your stay overall. I hope you will consider staying with us again the next time you are in the area. More

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Additional Information about Courtyard by Marriott Ontario-Rancho Cucamonga

Address: 11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
Location: United States > California > Rancho Cucamonga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Ontario-Rancho Cucamonga 3*
Number of rooms: 117
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Also Known As:
Courtyard By Marriott Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Courtyard Rancho Cucamonga
Marriott Rancho Cucamonga
Rancho Cucamonga Courtyard
Rancho Cucamonga Marriott

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