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All 9 Rancho Cucamonga hotels

Holiday Inn Express Ontario Airport - Mills Mall

2.5 of 5 Hotel   |   9589 Milliken Avenue, Rancho Cucamonga, CA 91730 (Formerly HI Express Ontario Mills-Airport)
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Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 23, 2014
MiMoSS Las Vegas, Nevada
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64 people have reviewed this hotel

Traveler rating
    33
    21
    6
    2
    2
See reviews for
14
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5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Las Vegas, Nevada
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2014

We did late check in, no body was at the desk, said hello and knock a couple of times but there was nobody, until I rang my charms from my cellphone and there he is! No "hello or soory for waiting" just asked for my id and credit card, gave me the keys and that's it. That was ok. Pretty... More

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customercarerancho, Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Thank you for taking the time to post a review. I do apologize for the wait on check in and the p….hair on the toilet. Our goal is to provide each and every guest with outstanding customer service and clean comfortable rooms. I definitely will be taking immediate action with the front desk and housekeeping to ensure that they are... More

Contributor
12 reviews 12 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2014

Always clean, very personable staff, spacious rooms and conveniently located close to Ontario Mills and any restaurant you could possibly choose. Easy access to I-10 and I-15 for Inland Empire or L.A. Travels. Within 5 miles of the Ontario Airport, much better location than staying directly around the airport.

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customercarerancho, Guest Relations Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Thank you for taking the time to post a review, we appreciate your business. More

Rancho Cordova, California
Top Contributor
106 reviews 106 reviews
68 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed December 5, 2013

Just about everything with this hotel is amazing. The staff, the rooms, the breakfast.. all real nice. The only thing that we noticed was in room 114. It was an upgrade to the spa room. Of course it was a beautiful room, very clean . What we did notice was not one electrical outlet in the bathroom. I use a... More

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Bogota, Colombia
1 review
4 of 5 stars Reviewed September 18, 2013

Awesome! I stayed at the Holiday Inn & Suites in Ontario CA recently. Quite, comfortably, good breakfast...this hotel has many restaurants near where you can walk to eat or walk to go to the Ontario Outlet.

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Vancouver, Washington
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 31, 2013

I was upgraded to a suite. The layout of the suite was done in a way as to get away from the boring standard rectangular look. The bed and other furnature was all in good shape. Housekeeping did a good job with the cleaning. The a/c was a wall mounted unit located just below the window. It was very quite.... More

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Seattle, Washington, United States
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 31, 2013

I stayed here on a recent business trip. I was upgraded to a suite, so it had a separate sitting room. It was nice and roomy. They are still using old tube TVs in this hotel and there's a few other dated looking furnishings around giving it a little more of a "run down" feeling, but overall I slept well... More

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Tampa
Top Contributor
105 reviews 105 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 13, 2013 via mobile

This location has been here about 10 years I've been told. If that's true it still looks brand new! The rooms are comfortable and super clean. The staff is super friendly and there are I lots of great choices to eat close by. The breakfast bar is the usual far but the hostess is super friendly and very helpful. I... More

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Las Vegas, Nevada
Top Contributor
64 reviews 64 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 27, 2013

The service here - AMAZING! Very clean & brand new everything in rooms! Bed was TOTALLY GREAT! Tons of places around to eat & shop if you want. Pool average and smallish but nice fitness room. Very close to Quakes stadium - 10 minutes at most. Very impressed by staff and breakfast had lots of choices! For the price -... More

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Senior Contributor
33 reviews 33 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 27, 2013 via mobile

Great location near Rancho Cucamonga Quakes game. My Priority Club membership got me a free upgrade to a suite, and I was most pleased. Numerous eating choices nearby, best of which is FATBURGER right across the street! Staff was most pleasant. Plan to stay here for any future visits to this area.

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Louisville, Kentucky
Top Contributor
81 reviews 81 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 14, 2013

I recently stayed here for work in April. I was pleased with the cleanliness of the hotel and the rooms. The included breakfast was average with nothing spectacular, but fullfilled the needs. The location was seemingly odd as the hotel location has a back entrance that is behind some warehouses. It is adjacent to Haven Avenue and Highway 60 so... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Dear sdf1kks, Thank you for taking the time to complete a review on your stay. It is nice to know that you noticed the cleanliness of the room and property. Please accept my sincerest apologies for the unsatisfactory internet connection you have experienced. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We... More

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Additional Information about Holiday Inn Express Ontario Airport - Mills Mall

Also Known As:
Holiday Inn Express Ontario Airport - Mills Mall Hotel
Holiday Inn Express Ontario Airport - Mills Mall Hotel Rancho Cucamonga
Holiday Inn Rancho Cucamonga
Rancho Cucamonga Holiday Inn
Address: 9589 Milliken Avenue, Rancho Cucamonga, CA 91730 (Formerly HI Express Ontario Mills-Airport)
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 hotels in Rancho Cucamonga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Ontario Airport - Mills Mall 2.5*
Official Description (provided by the hotel):
Welcome to The Holiday Inn Express Hotel & Suites Rancho Cucamonga. A 100% non-smoking hotel in Rancho Cucamonga, CA, we are the newest Holiday Inn Express Hotel & Suites. We are just 5 minutes from Ontario Airport (ONT), and we offer a complimentary taxi to the Ontario Airport with advanced notice. The unique design of the suites include some with Jacuzzi suited for the needs of business and leisure travelers. Swim year round in our outdoor heated pool, relax in our hot tub or workout in the fitness center. Catch upon work in our business center or in the comfort of your room with our fast & free wireless and wired high-speed Internet. Our two boardrooms, conference rooms and outstanding service make this Holiday Inn Express the place to meet. This nice, upscale hotel is located just minutes from Ontario International Airport, Ontario Convention Center, Ontario Mills Mall, Citizen Business Bank Arena and California Speedway. We are just steps away from over 30 restaurants like Famous Dave's BBQ, Dave & Buster, Red Lobster, Boston s, BJ s Brewery and many more. Businesses near hotel: Mercedes Benz training center, Frito Lay, Coca Cola, BMW training center Attractions near hotel: California Speedway, Scandia, Ontario Mills, Victoria Gardens mallThe Holiday Inn Express Hotel & Suites Rancho Cucamonga - always fresh, always clean, everything you expect and much more. ... more   less 
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