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All 9 Rancho Cucamonga hotels

Holiday Inn Express Ontario Airport - Mills Mall

2.5 of 5 Hotel   |   9589 Milliken Avenue, Rancho Cucamonga, CA 91730 (Formerly HI Express Ontario Mills-Airport)
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A recent review
4 of 5 stars reviewed 1 week ago
77mockmotorspitcher Torreon, Mexico
  • Overview
  • Reviews (67)
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67 people have reviewed this hotel

Traveler rating
    34
    23
    6
    2
    2
See reviews for
14
22
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Torreon, Mexico
Top Contributor
96 reviews 96 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

great location near lots of shops,food,and services.......rooms were clean and quiet would use this hotel again........breakfast area was the typical fair, but it works for getting you down the road ....

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U.S.A.
Top Contributor
171 reviews 171 reviews
55 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 27, 2014

This hotel stay was really good overall. I had a bit of a rough start when I first got to my room. First impressions are pretty important. I sat down to relax and the TV would not turn on- with remote or button on the TV. I called front desk and they tried to explain how to run the remote.... More

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customercarerancho, Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Thank you for the post, I do apologize for the bad first impression with the television. The cable company is doing a major upgrade to their services. Due to the unexpected delays and changes the channel listing is changing frequently. Management is aware of this issue but until all of the upgrades are completed a final (correct) channel listing is... More

Top Contributor
50 reviews 50 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 29, 2014

I've stayed here several times while in town for Quakes games and this is my "home." Front desk always acknowledges my IHG Club status and usually upgrades me when available. I really appreciate the friendliness and cheerfulness of any staff I've ever encountered. Very nice property.

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customercarerancho, Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Thank you for being a loyal IHG reward member we appreciate your business. I’m glad that we can be your home away from home and that the staff is showing they care. Thank you for taking the time to post a comment, we hope to see you soon. More

Senior Contributor
31 reviews 31 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 27, 2014 via mobile

We found this hotel really handy to the outlet mall which is excellent by the way, and to a Starbucks for our morning coffee and the local Chipotle Mexican store. Plenty of fast food and all walking distance. Nice rooms, fast internet, breakfast included but we didn't eat it. Just basic. Machine pancakes...nice for some I guess but not our... More

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Las Vegas, Nevada
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2014

We did late check in, no body was at the desk, said hello and knock a couple of times but there was nobody, until I rang my charms from my cellphone and there he is! No "hello or soory for waiting" just asked for my id and credit card, gave me the keys and that's it. That was ok. Pretty... More

Was this review helpful? Yes 1
customercarerancho, Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Thank you for taking the time to post a review. I do apologize for the wait on check in and the p….hair on the toilet. Our goal is to provide each and every guest with outstanding customer service and clean comfortable rooms. I definitely will be taking immediate action with the front desk and housekeeping to ensure that they are... More

Contributor
18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2014

Always clean, very personable staff, spacious rooms and conveniently located close to Ontario Mills and any restaurant you could possibly choose. Easy access to I-10 and I-15 for Inland Empire or L.A. Travels. Within 5 miles of the Ontario Airport, much better location than staying directly around the airport.

Was this review helpful? Yes 1
customercarerancho, Guest Relations Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Thank you for taking the time to post a review, we appreciate your business. More

Rancho Cordova, California
Top Contributor
115 reviews 115 reviews
72 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed December 5, 2013

Just about everything with this hotel is amazing. The staff, the rooms, the breakfast.. all real nice. The only thing that we noticed was in room 114. It was an upgrade to the spa room. Of course it was a beautiful room, very clean . What we did notice was not one electrical outlet in the bathroom. I use a... More

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Bogota, Colombia
1 review
4 of 5 stars Reviewed September 18, 2013

Awesome! I stayed at the Holiday Inn & Suites in Ontario CA recently. Quite, comfortably, good breakfast...this hotel has many restaurants near where you can walk to eat or walk to go to the Ontario Outlet.

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Vancouver, Washington
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 31, 2013

I was upgraded to a suite. The layout of the suite was done in a way as to get away from the boring standard rectangular look. The bed and other furnature was all in good shape. Housekeeping did a good job with the cleaning. The a/c was a wall mounted unit located just below the window. It was very quite.... More

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Seattle, Washington, United States
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 31, 2013

I stayed here on a recent business trip. I was upgraded to a suite, so it had a separate sitting room. It was nice and roomy. They are still using old tube TVs in this hotel and there's a few other dated looking furnishings around giving it a little more of a "run down" feeling, but overall I slept well... More

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Additional Information about Holiday Inn Express Ontario Airport - Mills Mall

Address: 9589 Milliken Avenue, Rancho Cucamonga, CA 91730 (Formerly HI Express Ontario Mills-Airport)
Phone Number:
Location: United States > California > Rancho Cucamonga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ontario Airport - Mills Mall 2.5*
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Also Known As:
Holiday Inn Express Ontario Airport - Mills Mall Hotel Rancho Cucamonga
Holiday Inn Rancho Cucamonga
Rancho Cucamonga Holiday Inn

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to The Holiday Inn Express Hotel & Suites Rancho Cucamonga. A 100% non-smoking hotel in Rancho Cucamonga, CA, we are the newest Holiday Inn Express Hotel & Suites. We are just 5 minutes from Ontario Airport (ONT), and we offer a complimentary taxi to the Ontario Airport with advanced notice. The unique design of the suites include some with Jacuzzi suited for the needs of business and leisure travelers. Swim year round in our outdoor heated pool, relax in our hot tub or workout in the fitness center. Catch upon work in our business center or in the comfort of your room with our fast & free wireless and wired high-speed Internet. Our two boardrooms, conference rooms and outstanding service make this Holiday Inn Express the place to meet. This nice, upscale hotel is located just minutes from Ontario International Airport, Ontario Convention Center, Ontario Mills Mall, Citizen Business Bank Arena and California Speedway. We are just steps away from over 30 restaurants like Famous Dave's BBQ, Dave & Buster, Red Lobster, Boston s, BJ s Brewery and many more. Businesses near hotel: Mercedes Benz training center, Frito Lay, Coca Cola, BMW training center Attractions near hotel: California Speedway, Scandia, Ontario Mills, Victoria Gardens mallThe Holiday Inn Express Hotel & Suites Rancho Cucamonga - always fresh, always clean, everything you expect and much more. ... more   less 
Number of rooms
93

Questions & Answers

Questions? Get answers from Holiday Inn Express Ontario Airport - Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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