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aloft Ontario-Rancho Cucamonga

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10480 Fourth Street, Rancho Cucamonga, CA 91730
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aloft Ontario-Rancho Cucamonga
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aloft Ontario-Rancho Cucamonga
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397 reviews from our community

Traveler rating
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    37
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plano, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

I was forced to stay in this hotel since I had a pet with me. Upon check in, the keys handed to us did not work so we had to go back to the front desk and had them correct it. The front of the hotel where you would park and drop your bags was made as a hang out... More 

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San Francisco, California
1 review
1 of 5 stars Reviewed 5 days ago NEW

I have been staying at this particular Aloft since 2010. Since that time, I have witnessed this specific hotel decline in quality, service, and competency of the staff to the point where I can no longer tolerate being a guest and I will take my business elsewhere. I will also advise my employer of my experience and recommend that they... More 

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Plano, Texas
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked this hotel because this was a pet friendly hotel with no additional fees if you bring your fur baby along. They even provide you with a pet bowl and some dog treats. And have a pet relieving area at the back, where they provide poop bags (in case you didn't bring any). Thank you for that. After a... More 

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Albany, New York, USA
Top Contributor
57 reviews 57 reviews
49 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent one night at Loft Hotel in Rancho Cucamonga, very close to the Ontario Airport in Southern California. We had never stayed at a Loft Hotel, and the experience was interesting. The rooms are small, and the bathrooms are small with not too much counter space. The room does not provide much in the way of... More 

Was this review helpful? Yes
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We really appreicate you taking the time out of your day to leave a positive review about our Aloft. We hope that you enjoyed your breakfast as well in the morning in our Refuel. We hope to see you again soon. Have a great day! Gonzalo Rodriguez More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The bartender, Alexis, is awesome! I love coming here as her energy makes the entire bar top interact and have a great time! She is hilarious and always in a great mood, this is my fave bar thus far! I've also stayed here for my birthday and it's a convenient, awesome, and great location to stay in.

Was this review helpful? Yes 1
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I behalf of Alexis and the rest of our team, we would like to say thank you for your great review! Alexis takes pride in offering great service to our guests. We hope that you visit again soon. Have a wonderful day! Gonzalo Rodriguez More 

San Pedro, CA
Top Contributor
90 reviews 90 reviews
41 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been here twice. It's a very trendy hotel that caters to a much younger demographic than me. Hotel staff seems very friendly and accommodating. Lobby is mostly minimalist furniture and concrete floors. Limited food service but a nice bar that is open in the evenings. Rooms are small but reasonably furnished. However, I thought the bed was the most uncomfortable... More 

Was this review helpful? Yes 1
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We appreciate your feedback. I would like to apologize in regards to our mattresses being to firm for your taste, hopefully this will be something we can consider for the future. Unfortunately our Aloft does not have any upgraded rooms but if you choose to visit us again we would be more then happy to place you on a... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff is awesome, facilities are really nice. Wasn't impressed with cleanliness of rooms, especially shower. Free pets though and military discount! Great happy hour and bar downstairs, plenty of seating for the family. Not sure if pool is undergoing renovations because it wasn't full, I would stay here again and recommend it!

Was this review helpful? Yes 2
Phoenix, Arizona
Top Contributor
161 reviews 161 reviews
150 hotel reviews
623 helpful votes 623 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Aloft is my favorite hotel brand, because I love the modern look of the property and the rooms. This Aloft is similar to the others that I've stayed in, and I felt comfortable there. Overall, I enjoyed my stay, but there were a few issues with my room when I arrived. The manager on duty and the maintenance man took... More 

Was this review helpful? Yes 1
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, First of all I would like to thank you for choosing the Aloft for your hotel stay. I want to apologize for any sort of maintenance issue that you encountered during your stay. We are looking into and ensuring that all our AC filters are being cleaned on a daily bases. We are also resolving the issue of our... More 

New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I recently stayed at this location while on a business trip to the area. I have stayed at Aloft hotels before and I love their decor and simple design. Great lobby with a very friendly and social atmosphere. There was a bar, pool table, lounge area and a grab + go market. The staff was friendly enough. My only issue... More 

Was this review helpful? Yes 1
San diego
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2015

Pleasant atmosphere, a little euro modern looking but comfortable. Rooms are comfy and clean. Front desk staff bought us a cab to In N Out when the shuttle service was unavailable and that was much appreciated as i love my animal style! Thanks again

Was this review helpful? Yes
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

I'm happy to hear we went the extra mile with our guest service that we provided for you. Thank you again for your review. We look forward again to your next visit. Have a wonderful day Gonzalo Rodriguez More 

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