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Aloft Ontario-Rancho Cucamonga

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10480 Fourth Street, Rancho Cucamonga, CA 91730
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Aloft Ontario-Rancho Cucamonga
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513 Reviews from our TripAdvisor Community

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San Antonio, Texas
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

I have spent approx. 20 nights since mid December at this property while traveling for work. From the first time I walked in until I left recently a couple days ago the service has always been outstanding. All service from the front desk, the service staff and the bar staff. I wish I could name everybody but there are several... More 

Helpful?
Thank Bryan P
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first time staying in an Aloft property. After countless recommendations to stay in one, I thought I might as well give it a shot. Here are my thoughts The design of the hotel is VERY young and fresh, it's certainly not your mother's Hilton Garden Inn. Aloft certainly caters to the younger crowd, with SPG keyless access... More 

Helpful?
1 Thank Alex D
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hi Jessica, thank you for taking the time and reviewing our hotel. It was a pleasure speaking to you and I hope that next time you decide to stay at another hotel in the Rancho area, you stay with us. More 

Phoenix, Arizona
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Aloft has to be the best in the Rancho Cucamonga area. Close to Ontario Mills . with plenty of free parking and free wifi. Bar is usually quiet and the hotel isn't that big. Their business center kinda needs an upgrade. Kind young front desk staff.

Helpful?
Thank 433pkk
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hi 433pkk, thank you for staying with us & taking the time and reviewing our hotel. Your feedback is much appreciated and I will look into how we can improve business center experience. Again thank you for staying with us. More 

Rancho Cucamonga
1 review
5 of 5 stars Reviewed January 6, 2016 via mobile

I stayed for one night at the Aloft Hotel was celebrating my Birthday. The room was very clean and spacious linens smelt fresh. The staff was awesome I love the bartender she was warm and friendly. When I checked out my room I thought I had all of my belongings but I had left my son's tablet in th email... More 

Helpful?
Thank Jessica E
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hi Jessica, thank you for taking the time and reviewing our hotel. It was a pleasure speaking to you too and I hope that next time you decide to stay at another hotel in the Rancho area, you stay with us. More 

Austin, Texas
Level Contributor
217 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 3, 2016

Parking was free and rates were reasonable so preferred staying here than in LA - not too long a drive when you're on a road trip. Good, comfortable, modern hotel with big rooms and friendly staff. Three of us stayed comfortably in a 2, queen bed room.

Helpful?
Thank DMulan
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We appreciate your review, I'm very pleased to hear you enjoyed your stay with us. I'm also glad to hear that our staff was friendly with accommodating your stay. We welcome you back on your new trip. Have a wonderful day, Gonzalo Rodriguez More 

Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 29, 2015

Stayed a few nights here and was well worth it. It was actually one of the cheaper hotel's per night in the area so i didn't expect much. However the room was very clean and looked like the hotel was recently renovated. I was surprised and would certainly stay here again. I used the fitness center, small but does the... More 

Helpful?
Thank zakk1973
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We appreciate your review. I'm glad you enjoyed our 24 hour gym called Recharge, as well as your room view of our Splash pool. We hope you have the opportunity to come visit us again and experience the rest of our hotel amenities. Have a great day, Gonzalo Rodriguez More 

San Diego, California
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 26, 2015 via mobile

Stayed for one night. Used keyless entry for room entrance, easy to use. Room was just the right size for a couple. Wifi did work in our room. Bar in the lobby area was comfortable and great for a drink. Close to airport and about a mile away from major stores and restaurants.

Helpful?
Thank Copper07
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We appreciate your review. I'm glad to hear you had an enjoyable stay at our Aloft. We hope to see you again soon. Have a wonderful day, Gonzalo Rodriguez More 

Los Angeles, California
1 review
1 of 5 stars Reviewed December 11, 2015

This hotel looks nice and neat from afar but look closely and you will see signs of mismanagement. Major issue with building/room maintenance and cleanliness. I am pretty sure there is a major plumbing issue with the building because the first room smelled like feces. The next room had visibly cloudy water coming from the sink. They recycle amenities -... More 

Helpful?
Thank threehan
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We appreciate your review. We presently do not have any plumbing issues, but we will look into this matter. In regards to the cloudy water it is perfectly safe, it's due to oxygen which does evaporate and turns clear. I sincerely apologize in regards to the hairs that were found in the shower and on the bed, thank you... More 

London, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 29, 2015

Stayed here for the 2nd time in mid October. The hotel hasn't changed much since my previous stay. The bed was comfortable and the room was clean. However, this time I couldn't get any Wi-Fi in the room. Only in the public area I could use Wi-Fi. When I told the front desk about the issue, I was told the... More 

Helpful?
Thank la2londonguy
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I'm sorry you experienced some issues with our guest Wi-Fi, I would like to address we did correct this issue and our Wi-Fi is up and running now. We hope to see you again soon. Sincerely, Gonzalo Rodriguez More 

Costa Rica
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed November 18, 2015 via mobile

The hotel is very nice, the bar scene seemed kind of cool, nice reception and great rooms. Good size and confortable bed. Breakfast is terrible, a 7/11 would have more option. We had a problem at check in, we booked it through hotels.com and we asked one king bed, but when we arrived they had already given them all away... More 

Helpful?
Thank adrialvarez
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We appreciate your feedback. I'm sorry you were not able to receive your requested room type as we do our best to try to accommodate our third party reservations if the room type is available. Sincerely, Gonzalo Rodriguez More 

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