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aloft Ontario-Rancho Cucamonga

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10480 Fourth Street, Rancho Cucamonga, CA 91730
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aloft Ontario-Rancho Cucamonga
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453 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
  • All months
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    (131)
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    (85)
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    (98)
All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved our room at Aloft. While small, they situate the room perfectly in order to maximize space. A typical hotel room layout and you'd think you were in a sardine can. This one? Trendy and stylish. Only two flaws: my room had a wall outlet under the bedside table that was pulling out. Could be a hazard. Other flaw,... More 

Was this review helpful? Yes 3
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We appreciate your review as well as your feedback. We strive to better ourselves so our guest will have a wonderful and enjoyable stay. We look forward to your next visit. Have a wonderful day, Gonzalo Rodriguez More 

Honolulu, Hawaii
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Attended a yearly conference in Norco and like to stay in the area as it is near lots of stores for our wives and good restaurants nearby. Hotel was as we remembered when we stayed here 5 years ago. Looks like a refresh was done to the rooms so that was great. Several complaints from our traveling friends was weak... More 

Was this review helpful? Yes
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, Thank you, we appreciate and value your feedback. We strive for the best service possible. We hope to see you on your next visit. Sincerely, Gonzalo Rodriguez More 

Riverside, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel has been by far one of the best experiences I have had at a hotel so far. So far everyone has been super friendly, welcoming, and professional. I would like to point out specifically that "Alexis" the bartender was very friendly and poured some great drinks. Overall if i had to stay at a hotel in this area... More 

Was this review helpful? Yes 1
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, Thank you for the wonderful review. I'm very happy to hear you had a great stay, and that our team supplied great hospitality for you. We hope to see you again soon. Have a wonderful day, Gonzalo Rodriguez More 

American Canyon, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The whole gang at aloft-Ontario-Rancho Cucamonga is just awesome specifically Lourdes, Alexis, Wesley, Christy and Tim. No matter how small the request I felt like they always went out of their way to make me feel at home. I would highly recommend staying here to anyone who is coming to the Inland Empire area. Plus the rooms and interior design... More 

Was this review helpful? Yes 2
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, On behalf of my team including myself I would like to thank you for your kind review. It bring joy to our team when we provide great service to our guests. I appreciate your feedback in regards to our air conditioning system, we are currently resolving any AC issues we face. Thank you again, Gonzalo Rodriguez More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As an ambassador member for SPG I stay at hotels nationally over half the year. The Aloft in Ontario is one of my favorites even to top the Aloft in New Orleans. Very cool, bar lounge to relax with the two most amazing bar hostesses I've met in the Starwood family...Alexis & Karina. Staying true to the reason as to... More 

Was this review helpful? Yes 1
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I would like to thank you for your loyalty to Starwood. I'm very pleased to hear your feedback of which you feel our hotel is the best in the Inland Empire. We hope you come visit us again soon. Have a wonderful day, Gonzalo Rodriguez More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Alexis the bartender is freakin awesome. Shots, wisdom teeth and boobs. Enough said. Come by.travelers and nearby locals frequent this place and they're all very friendly and funny. This is my new spot from now on

Was this review helpful? Yes
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hi, Glad you enjoyed our Wxyz bar. Come visit again. Have a good day, Gonzalo Rodriguez More 

Bethesda, Maryland
2 reviews
2 of 5 stars Reviewed 1 week ago

Got to this hotel around 11:00pm, walked right into a super noisy lounge/reception area with poor signage to let you know where the reception area is. I saw a desk that was manned by two young men assumed that it was the reception area. I walked over and informed them that I had a reservation and one young man turned... More 

Was this review helpful? Yes
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I do appreciate your feedback, we strive to supply the best guest service possible. If we failed in this area with your visit I do apologize as it's out of the ordinary, our team usually offers great guest service to all our guests. I apologize if our Aloft didn't meet your personal hotel preferences. Sincerely, Gonzalo Rodriguez More 

Palmdale, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay. The hotel was decorated very nicely. They had a billiards table and we had fun playing. It was close to stores and restaurants. The staff was friendly and helpful. It was really a nice place, we had so much fun. The food was good. The room was comfortable!

Was this review helpful? Yes
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I'm happy to hear you enjoyed your stay at our Aloft. We hope you plan your next trip here again. Have a great day, Gonzalo Rodriguez More 

Hesperia, California
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We initially picked this hotel because of the really reasonable price compared to the 20 other hotels in the area. Its a little off the beaten path, but just a few blocks from shopping, restaurants, etc. I was totally surprised at how nice and unique this hotel was. Very artsy, very urban, bright color, bold designs. The rooms were adorable,... More 

Was this review helpful? Yes
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I appreciate your kind review. We thank you for choosing the Aloft for your hotel stay. We hope to see you again soon. Have a wonderful day, Gonzalo Rodriguez More 

Laguna Beach, California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I love SPG! Very loyal to this brand. I have stayed many times in Aloft properties and this was disappointed. I was very specific in my requests I made in my SPG app on my phone about simple things I wanted in the hotel room like extra towels, the request lines must not be looked at by the staff. The... More 

Was this review helpful? Yes
AloftORC, General Manager at aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I do apologize in regards to your most recent stay. We appreciate all your feedback as we want to improve our guest satisfaction. We hope you will give us another opportunity to ensure you have a wonderful stay next time. Sincerely, Gonzalo Rodriguez More 

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