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Crossland Economy Studios - Sacramento - Point East Dr.

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11299 Point East Drive, Rancho Cordova, CA 95742
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Crossland Economy Studios - Sacramento - Point East Dr.
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Crossland Economy Studios - Sacramento - Point East Dr.
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49 Reviews from our TripAdvisor Community

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Traveler rating
    13
    9
    6
    4
    17
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8
7
14
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Oroville, California
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 4, 2015

The first room they gave me (non-smoking, not) horrible smoke smell... The 2nd room smelled of smoke covered with Fabreeze, old furniture, mattress was more like box-springs, old scratched furniture, the TV from the 90's.. The staff tried to be accommodating, but just couldn't stay... I guess you really do get what you pay for !!

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 1, 2015

I arrived at the hotel and there were no rooms. The mexican tall manager with thick accent was standing there looking over the staff shoulder. He didn't even greet us or make eye contact and was rude to his staff. Anyway, that is beside the point, there was a mexican girl there too and she was not nice and had... More 

Was this review helpful? Yes 6
Crescent City, CA
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 29, 2015 via mobile

Recently stayed here. Last week there was a Hispanic guy that looked very suspicious bad talking to the employees, avoiding some of the guests and peeping in windows if curtains were open enough to see in. Come to find out it's a new manager that does not even dress like he is employed here. He made us very uncomfortable which... More 

Was this review helpful? Yes 8
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 23, 2015 via mobile

I checked in the night before with a black dude and he was not professional, he looked confused and was sitting on his butt without even standing up. He gave us a room that was smelly and filthy. The next morning when I took my complain to the office, there is an Indian girl name Joy or Jay who was... More 

Was this review helpful? Yes 5
Manager_11525, General Manager at Crossland Economy Studios - Sacramento - Point East Dr., responded to this review

Your review for our hotel was recently brought to my attention. I am sorry to hear about your check-in experience. In response to your feedback, I will be coaching our front desk staff on the importance of providing professional customer service and responding to guest needs in a timely manner. If you have any additional feedback, please reach out to... More 

Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 25, 2015

First off the hotel has plumbing issues so the bathrooms are plagued with mold and fungus. My room was crawling with ants and judging by the reviews this is another widespread problem. Walls are paper thin, you can hear everything. The entire property is littered with cigarette butts. TV reception goes in and out at random. Best of all you'll... More 

Was this review helpful? Yes 3
Rancho Cordova, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 14, 2015

Worst beds on the planet. Hotel is short on towels and supplies. Every other room has a pit bull. Families live in a studio suite, cars and rooms are broken into. Cops are here nonstop. Open drug dealing occurs, along with prostitution ; management tells you to call the cops. There ad is misleading...at best. Corporate does not answer their... More 

Was this review helpful? Yes 5
Manager_11525, General Manager at Crossland Economy Studios - Sacramento - Point East Dr., responded to this review

I want to thank you for taking the time to write a review of your experience with us. I sincerely apologize for this issues you encountered and we will be looking into these concerns to ensure your experience is not repeated in the future. Thank you very much for bringing this to our attention. If you would like to discuss... More 

Colorado Springs, Colorado
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 2, 2014

This property is in the low end of pricing and brings with it locals that can only afford such accommodation's. If you don't mind the clientele this place is fine. My co-worker and I stayed here for a month without issues, besides my laundry bag being stolen out of the laundry room. I guess someone needed it more! The lock... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Sacramento - Point East Dr., responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the friendly and courteous staff; however, we apologize that laundry room door was malfunctioning. In response to your feedback, I am working with our maintenance engineer to secure this door so that your experience is not repeated. Thanks to your feedback,... More 

1 review
5 of 5 stars Reviewed October 12, 2014

I travel frequently for my job. I always request Extended Stay America. It's quiet, friendly, safe, all the amenities of home.The best place to stay any time, any where.Always in an area where you can walk to eat or shop.

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Sacramento - Point East Dr., responded to this review

Thank you for your great review of our hotel. We are so pleased to hear that you enjoyed your stay with us and that we provided you with a "home away from home" experience. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

1 review
5 of 5 stars Reviewed October 9, 2014

This was well within my budget. Nice and clean. Loved the kitchenette. Everything worked. Staff was friendly and quickly helped me check in. And I was able to stay 2 nights for the same price others charge for 1 night.

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Sacramento - Point East Dr., responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel. We are pleased to know that your fully-equipped kitchen, our high cleanliness standards and the friendly staff provided excellent overall value for the price paid. The staff and I would like to thank you again for posting your review.... More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

After reading all the negative reviews, I still decided to book a reservation because of the low price. I expected a nasty environment. I am in my last night of a 3-night stay, Room 239, and I have been pleasantly surprised. The room is an outstanding value. It is clean, well maintained with a full kitchen plus microwave. Everything was... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Sacramento - Point East Dr., responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had a enjoyable stay and that the room was clean and well maintained. We are so pleased to read that you found us to be such a great value. Once more, thank you for posting your review. We look forward... More 

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