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Holiday Inn Sacramento Rancho Cordova

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11269 Point East Drive, Rancho Cordova, CA 95742
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1 room 1 adult
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Holiday Inn Sacramento Rancho Cordova
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122 Reviews from our TripAdvisor Community

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Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

When traveling I like a quick breakfast buffet to get started into the day without spending too much time. When I showed up here I did not realize this place does not include breakfast for some guests, although on my company booking site it had said it would. Furthermore there seems to be a second rate "voucher breakfast". I service... More 

Helpful?
Thank Skelshy
Boston, Massachusetts
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked my room on Priceline and got an excellent deal. The room was so spacious, clean, and up to date. When I checked in I asked if they had a King bed and they did and the young woman was so kind to give me the King room. She was very sweet and I wish I got her name. I... More 

Helpful?
Thank Melinda C
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Melinda C., It's a pleasure to read your impressions and to know that you had such a wonderful stay with us at the Holiday Inn Rancho Cordova -- that's exactly the experience we deliver to all of our guests: a consistently friendly and helpful staff, a seemlessly smooth travel experience, and real comfort away from home. I hope that... More 

Mandan, North Dakota
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 4, 2015 via mobile

People at the front desk very friendly and helpful at check in has a small Restaurant & Bar limited selection but tasted good the business lounge is on the 3rd floor with two computers in one printer but people seem to like to hang out there's also enjoyed the made the order breakfast and Starbucks coffee

Helpful?
Thank 74JAB
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Hello Greatly Valued North Carolina Guest, We sincerely appreciate your sharing with us the information related to your stay at the Holiday Inn Rancho Cordova -- and all the way from North Carolina on top of it! It's certainly reassuring to learn that you had a wonderful travel experience with us -- that's our goal for all guests. Your utmost... More 

Dandridge, Tennessee
1 review
5 of 5 stars Reviewed November 24, 2015 via mobile

I had a car issue upon arrival at the inn. The staff was awe some in the handling of the problem. Brittanny at the desk was very helpful and asked the manager to help me. Jeff, the manager, went well beyond The call of duty and checked out my car. The chef Juan had mechanical skills and found an issue... More 

Helpful?
Thank MEPerry
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Valued Guest, On Thanksgiving Day, I wish to express to your our sincere appreciation for your kind words relating to your experience with us a the Holiday Inn Rancho Cordova; it's of course both flattering and representative of the hotel's consistent approach to ensure that all of our guests are welcomed and accommodated during their stay and that our... More 

Ramona, California
Level Contributor
7 reviews
4 of 5 stars Reviewed November 8, 2015

Greetings; I spent two weeks at this Holiday Inn in October, 2015, and am scheduled to return for another two weeks today. Overall impressions: Positive: it was a good, clean, and well serviced hotel. The bed was very comfortable. The air conditioner (once working, see below) was reliable and efficient. There is a laundry room available, at no cost, on... More 

Helpful?
Thank KimberlyKelly92065
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Ramona, CA guest, Thank you so very much for the extensive review relating to your stay with us at the Holiday Inn Rancho Cordova. Honestly, I cannot recall ever receiving such a thorough impression and certainly appreciate the time you invested as well as your frank assessment. It is always very helpful to know directly from you, our valued... More 

Sonora, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 29, 2015

My daughter had booked the room for a girls weekend of shopping and dining. The only package she had found for that weekend was a honeymoon special that included a bottle of champagne, chocolates, flowers etc. It was pretty pricey from what I had seen online, but she wanted to do it for a special weekend. We got there and... More 

Helpful?
Thank Mary K
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Mary K in Sonora, I sincerely appreciate your letter concerning your stay at the Holiday Inn Rancho Cordova and take your comments very seriously. It is certainly disappointing to me that your intended visit did not fulfill your expectations as we pride ourselves on delivering an exceptionally positive lodging and travel experience for all of our guests. At the... More 

Leavenworth, Kansas
Level Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

I stayed here for one week in mid October for a business trip. The facility was nice, clearly some upgrades had been completed but not all. The AC in my room did not work and it took them two days to get it operable. I was a tad uncomfortable in the room those days, but beat a tent in Iraq... More 

Helpful?
Thank Howie K
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Howie K, Thank you very much for sharing your recent experience with us at the Holiday Inn Rancho Cordova. It's of course concerning to me that your a/c did not work as we have taken extensive steps with a third party engineering company to ensure consistent guest room comfort from the a/c units. If you ever need assistance to... More 

Riverside, California
1 review
5 of 5 stars Reviewed October 20, 2015 via mobile

I cannot say enough about the quality customer service here. I would give them 9.5 out of 10 and that's only because I know no one is a perfect 10. The lounge/restaurant staff were great. Very friendly and accommodating. I had one of the best dinners I have ever had here. Also, the room was nice and comfortable. Slept great.... More 

Helpful?
Thank Ed M
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Hi Ed, Thank you very much for the accolades. It's of course always wonderful to hear the our guests have a truly exceptional lodging experience with us at the Holiday Inn Rancho Cordova and that our staff provide you with a first-class, welcoming environment. i will definitely share your thoughts with everyone and hope to see you again soon. Hopefully,... More 

San Francisco
Level Contributor
63 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed October 2, 2015

The room was large and the bed comfortable but the aircon didn't work in the first room I was shown; it worked fine in the second room, but was loud and so I needed to try to open a window to get to sleep. The windows only opened a few inches. The shower water controller didn't work. After switching rooms... More 

Helpful?
Thank aerotraveller
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Aerotraveler, Thank you for sharing your impressions of your recent stay at the Holiday Inn Rancho Cordova where the rooms and beds are highly rated by our frequent guests and travelers like yourself. The air conditioning system is not a common in-the-window variety but still very straightforward in its function and operation. While the controls vary slightly among our... More 

Nipomo, California
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 14, 2015

Coming to Rancho Cordova after 15 years, I used to float the river and had a place to stay. I brought 18 people with us and reserved 3 rooms for part of the family. First and foremost right off the get go, the desk person had all our rooms right together, and at the end of a hallway which was... More 

Helpful?
Thank bkazt
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Long-Standing TripAdvisor Guest, We greatly appreciate your patronage and frequent return to stay with us at the Holiday Inn Rancho Cordova. After 15 years, you're a qualified family member at this time, so please definitely take a moment to introduce yourself on your next visit. It's of course wonder both for me personally and for our staff to know... More 

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