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Holiday Inn Sacramento Rancho Cordova

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11269 Point East Drive, Rancho Cordova, CA 95742
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Holiday Inn Sacramento Rancho Cordova
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Holiday Inn Sacramento Rancho Cordova
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99 reviews from our community

Traveler rating
    43
    31
    9
    6
    10
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16
13
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51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moab, Utah
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good value in expensive California. My group has stayed here several years in a row. Although not all staff members are equally accommodating, the manager and most staff members are eager to help and make everything go well. Really spacious room (room to do on-the-floor yoga or other stretching/strengthening exercise), king-sized bed room has jacuzzi tub, fridge, microwave, and coffee... More 

Was this review helpful? Yes
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Hello Moab Guest, Thank you so much for letting us know about your recent stay with us at the Holiday Inn Rancho Cordova. We love having your group at the hotel for the entire week. You're all so wonderful, a joy to talk with (if we can squeeze in a few minutes of conversation), and it's always so nice to... More 

Rancho Cordova, California
1 review
1 of 5 stars Reviewed 3 weeks ago

We ordered a roll away bed for our daughter and when we went to put her to bed we were aghast by the condition of the mattress. It was springs with nothing more than a T-shirt thin cloth on top! I could pinch the springs and pull up the matters and the outline of the springs was clearly visible on... More 

Was this review helpful? Yes
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear recent guest, Thank you for sharing your impressions of your recent stay with us. As I was away from the hotel during the weekend, my staff informed me of the challenges you encountered. (Note: We do not have a "night manager"; the person who made genuine efforts to assist you was one of our front desk staff.) It is... More 

Los Angeles
Top Contributor
52 reviews 52 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 14, 2015

We recently returned from a couple of nights at this hotel to attend an adult band festival which was being held at the Marriott next door. After having been booked here by our group leader (we had a block of rooms), I was very grateful that we were not staying next door in that madness. Though this hotel is not... More 

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Jeff G, Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Band Festival Guest, We are extremely grateful to hear about your stay with us at the Holiday Inn Rancho Cordova, especially because you probably travel frequently to the music festivals and have had many comparative lodging opportunities. It is always very rewarding for our staff to know that they make a notable, positive impression on their restaurant, bar and... More 

Reno, Nevada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2015

This Holiday Inn has been around forever, but its kept in pristine condition and appears recently updated. I've stayed her last on 03/27/15 for 1 night and the service standards are consistently very high. I have been here 4 times before. I like my bed a little firmer, but the property is nicely appointed and in great shape. Hints to... More 

Was this review helpful? Yes
Jeff G, Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Reno Guest, Thank you so much for the accolades. We truly make a 150% effort across the board and in all of our departments to provide you with a superfluous and positive experience -- it's great to know you took it all in and enjoyed the Holiday Inn Rancho Cordova to the max. Just in case you didn't get... More 

Fallon, Nevada
1 review
1 of 5 stars Reviewed March 26, 2015

Toni had everything set up and ready when we arrived. The grounds were nice, the rooms were good, and the breakfast was great. Our church goes to Sacramento a couple of times each year from Nevada and this where we chose to stay.

Was this review helpful? Yes
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Hi Lourdes, It's really great to hear from you and to know that your group had another wonderful stay with us at the Holiday Inn Rancho Cordova. Thank you also for the feedback and positive comments about Toni, our Sales Manager. We know that she's a consummate professional, very attentive to your needs and always greets you with a beaming... More 

Oceanside, CA
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 25, 2015

Not a bad place, but there are a lot better. Actually, my biggest complement would have been how clean it seemed until I shook out the bed covers to be sure I had everything upon leaving, and found "stains" on the sheet at the foot of the bed that had nothing to do with feet. I'm not sure if the... More 

Was this review helpful? Yes
Jeff G, Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Valued Guest, I appreciate your taking a few moments to share your impressions about your recent visit with us and certainly hope that you brought the matter of the linens to the attention of our front desk staff so that we could investigate and resolve it expediently. Our goal is always to exceed your expectations -- in a most... More 

California
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2015

Loved this Holiday Inn. The place was very clean, staff was professional and friendly. The room sizes and beds were just right and very comfortable. We loved that there was a church service going on when we arrived. I would recommend this to friends and family.

Was this review helpful? Yes
Jeff G, General Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

We're very glad that you enjoyed your stay with us and were also able to relax in the comfort of cozy beds and that our staff made you feel right at home. I hope you took a few minutes to pamper yourself in the sauna/steam room and the jacuzzi as well as savor a few of our chef's daily, fresh... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 1, 2015

Most Holiday Inns are basic cookie cutter units. This one was a bit different. First of all the lobby was rather cozy and different, with a little eatery. The room layout was rather unigue. It had a separate mini kitchenette, with sink; microwave; and mini-fridge located with it's own window. The room was comfortable, staff was great.

Was this review helpful? Yes 2
Jeff G, Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Thank you for sharing your impressions of our hotel; it's always refreshing to know that you had such an enjoyable stay and that our staff, guest service, restaurant, and accommodations pleased you. Our housekeeping, front desk and restaurant staff all take extra pride in providing you with top-notch daily service so that you can truly get away and relax at... More 

Incline Village, Nevada
Top Contributor
158 reviews 158 reviews
43 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 1, 2015

Property is off the highway and main roads, so quite. Parking is spacious and good lighting at night. Check in was slow. In fact had to wait for fifteen minutes before the person came to desk. Bright side was an employee not trained on computers or procedure stayed with use until the assigned person finally showed up. Showed that service... More 

Was this review helpful? Yes 1
Jeff G, Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Dear Guest, Thank you for the frank feedback and for sharing your experience about your recent stay at our hotel, the Holiday Inn Rancho Cordova. We are consistently working to train our staff in all departments to welcome you warmly and also provide a high level of service and efficiency so that you can get on with relaxing and enjoying... More 

Watsonville, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

First time stay at this property for my group, booked 10 rooms with Toni M, including breakfast and evening refreshments. All the rooms were clean and comfortable and everything was perfect. We will be back!

Was this review helpful? Yes 1
Jeff G, Manager at Holiday Inn Sacramento Rancho Cordova, responded to this review

Toni's great, isn't she? She follows through and keeps you on point so that your group events are hugely successful - and she does it all with a smile and a hearty laugh. We truly pride ourselves on providing all of our guests, including individuals, families and group event attendees with personalized guest service, cheerful conversation, scrumptious, made fresh breakfast... More 

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