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Comfort Inn and Suites Rancho Cordova

Certificate of Excellence
GreenLeadersSilver level
2.5 of 5
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12249 Folsom Blvd, Rancho Cordova, CA 95742
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Choice Privileges Points
Comfort Inn and Suites Rancho Cordova
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Ranked #10 of 17 Hotels in Rancho Cordova
Certificate of Excellence
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
William J New York City, New York
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
105 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Large 3-story Spanish-style hotel on US-50 between Sacramento and Folsom. Conveniently located just off highway, lots of restaurants within a couple of minute walk. Lots of parking on all four sides of the hotel. Proprietors and other staff all very friendly and chatty. My King room had an outside entrance, was very small but clean and comfortable. The pool in... More 

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Bend, Oregon
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 29, 2015

Didn't honor our reservation thru Expedia. Maybe that was the problem. They were full with two events happening in town, understandable, and good for them. The place is rated a 4 but a two is generous. We were provided a SMOKING ROOM (didn't know those were even allowed) with no flexibility. We were told at check-in we would get an... More 

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Mitul T, General Manager at Comfort Inn and Suites Rancho Cordova, responded to this review

Thank you for your valuable feedback. We sincerely apologize for the problem you had with your reservation. We try to do our best to accommodate our guests in the rooms they reserve, unfortunately in this case the reservation we received from Expedia was for a smoking room for you with a request to be in non-smoking room. However, due to... More 

Littleton, Colorado
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed May 21, 2015

We usually stay in Choice Privilege hotels when traveling and usually stay in Comfort Suites or Comfort Inns. We've come to rely on their consultancy, clean rooms and comfortable beds. This hotel is definitely at the lower end of their resorts. It was not even close to others we have stayed in and we have stayed in two other Comfort... More 

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Mitul T, General Manager at Comfort Inn and Suites Rancho Cordova, responded to this review

Thank you for your time and sincere feedback. We value each and our guests feedback and try to improve on our guest experience. We are currently in process of replacing roof and getting ready to paint the building outside so apologize for any inconvenient that may have caused. We appreciate your feedback about breakfast offering as well and to let... More 

Salt Lake City, Utah, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 14, 2015

I caught two bed bugs during the night. I have pictures and videos. My wife got bed bugs bites on her arm. But when I showed them to the front desk (May 14th 2015 morning), she denied that they were bed bugs. Worst stay ever. Now I am afraid that we may bring bed bugs home.

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Mitul T, General Manager at Comfort Inn and Suites Rancho Cordova, responded to this review

Thank you for your valuable feedback. We want to let you know that your feedback is very important to us and we do everything possible to make our guests stay a pleasant one. We contacted our exterminator immediately after you notified us of your issue and had them look at the issue. They didn't find anything in the room, however,... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 11, 2015 via mobile

I was staying here just one night but I was welcomed w/ open arms by Irina who's my favorite receptionist by far from all the hotels I ever stayed at. Place was very clean , pool heated just right and just overall very friendly atmosphere .

Was this review helpful? Yes 1
Mitul T, General Manager at Comfort Inn and Suites Rancho Cordova, responded to this review

Thank you very much for taking time and providing us your feedback on your stay with us. We love to hear that our staff goes above and beyond to make our guest's stay a memorable one. I have shared your response with Irina and our other staff for doing a wonderful job. We hope to see you again very soon... More 

1 review
5 of 5 stars Reviewed April 3, 2015

Rooms: We stayed in 133. Room and beds were extremely clean and 95% remodeled and up to date. Nice quality flat screen of sufficient size for my old eyes. Location: 15 min from Roseville and worth the trip. Value: Best value in area. Saved 50+ against Roseville Staff: I read the other reviews and was unsure of what to expect.....I... More 

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Mitul T, General Manager at Comfort Inn and Suites Rancho Cordova, responded to this review

Thank you very much for your feedback. We love to hear positive feedback as it helps us recognize what we are doing well. I have shared your response with our whole team and we appreciate your feedback. We hope to see you again very soon so we can show you some of the exciting changes we are making at our... More 

Antioch, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 27, 2015

When I checked in, I found it the most welcoming experience I ever had! After checking in, they told me that fresh baked cookies would be ready in 15 minutes! Outstanding! The included breakfast each morning was great and the coffee was excellent! This free high speed WiFi was much faster than I have experienced at the higher-end hotels that... More 

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Mitul T, General Manager at Comfort Inn and Suites Rancho Cordova, responded to this review

Thank you taking time to provide us with your feedback. We team loves to hear positive feedback from our guests and we take these feedback to recognize our team members and to improve on how we can continue to provide memorable experience for each of our guests. Also, to let you know that we have replaced all our guest room... More 

Salinas, California
Level Contributor
4 reviews
2 of 5 stars Reviewed February 5, 2015

The morning after check in, we had to take cold showers. Water was lukewarm at best. The in-room coffee machine had to be re-started three times before it made a full pot. Reported issues to the front desk, and was assured problems would be addressed. Arrived back late that night, and NO MAID SERVICE! Beds still unmade, trash not emptied,... More 

Was this review helpful? Yes
Mitul T, General Manager at Comfort Inn and Suites Rancho Cordova, responded to this review

Thank you for taking time to provide us with your valuable feedback. We sincerely apologize for the issue you had with the coffeemaker and we have immediately addressed that. As for the issue with the water, we have replaced one of our water heater that was having issues during your stay so this does not happen again. We really appreciate... More 

Rancho Cordova, California
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 2, 2015

I rate a motel on a few criterias. one customer service, two is condition of the property and the room, and three shower pressure and softness of the towels. the customer service of the staff is exceptional! very pleasant at check in... very acomodating whenever needed! the condition of the property is fair, they are currently remodeling rooms and replacing... More 

Was this review helpful? Yes 1
Mitul T, General Manager at Comfort Inn and Suites Rancho Cordova, responded to this review

Thank you for taking time to provide us with your feedback. We love to hear the wonderful job our staff does and we take these feedback to recognize them. We love to hear from each our guests so we can use those feedback to provide them memorable stays. Thank you again for your valuable feedback. More 

1 review
4 of 5 stars Reviewed January 31, 2015

Clean rooms, good location, decent breakfast,ample parking, value for money. Staff is very nice and helpful specially Irina.Very nice girl, helped me find a lot of places.Stayed here for 3 nights and would come again.

Was this review helpful? Yes
Mitul T, General Manager at Comfort Inn and Suites Rancho Cordova, responded to this review

Thank you very much for taking time to provide us with your feedback. Thank you for recognizing our team members and providing us your feedback on the great work they do. We have shared your response with Irina and other team members. We hope to see you again soon so have another opportunity to serve you again. More 

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