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All 3 Poway hotels

BEST WESTERN Poway/San Diego Hotel

2.5 of 5 Hotel   |   13845 Poway Road, Poway, CA 92064
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Ranked #2 of 3 Hotels in Poway
A recent review
3 of 5 stars reviewed 4 days ago
Cynthia P San Jose, California
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86 reviews from our community

Traveler rating
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    26
    18
    12
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
San Jose, California
Top Contributor
53 reviews 53 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was originally a little hesitant as the hotel is off a busy street and undergoing remodeling. The hotel managed the remodeling so it was quiet during non-business hours. With the door closed we did not hear street noise. The bed was comfortable and the room include a small kitchenette area. The hotel has a pool and guest laundry. The... More

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Cynthia P, Thank you for providing feedback regarding your stay at the Best Western Poway. We are thrilled to hear that we are a “nice hotel”. We strive in providing excellent quality service and are so pleased that you took notice. As you mentioned, we do offer guest laundry facilities and are delighted you were able to use them... More

los angeles, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at the Best Western Poway as part of a visit to see family in San Diego. The location was the primary factor - to be near the family and the second factor was being able to utilize my Best Western Rewards points for some nights. The hotel was just what we needed for this trip and the area... More

Review collected in partnership with Best Western

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General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Matthew T, Thank you for providing feedback regarding your stay at the Best Western Plus San Diego Miramar. We are delighted to hear our hotel was just what you needed. We work hard in providing our guests with a memorable experience and are thrilled to have accomplished said task. As you mentioned, we are centrally located near several attractions... More

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The location was great. Plenty of shopping near by. There is a Cocos nearby which has great food, I highly recommend it. There is a movie theater and wallmarts near too. Centrally located. Half hour to the beach, airport and zoo. The room was not very roomy and the breakfast was only waffles, cereal and coffee which is not what... More

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General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Teeflez, Thank you for taking the time in reviewing our hotel. We are delighted to hear our “location was great”. We are centrally located near several of San Diego’s famous attractions and are thrilled you were able to enjoy them during your stay. Please know that your concerns are being addressed with our staff in hopes of improving our... More

Bethel Park
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed 2 nights, room was very clean, good size, and the employees are all very nice. The upkeep of the property was seemed to be an all-day job, it was spotless. (not done yet---need 200 characters---ok, that sould do it)

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General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Blaise H, Thank you for providing feedback regarding your stay at the Best Western Poway. We are delighted to hear our “employees are all very nice”. We work hard in providing our guests with a well-maintained property and are touched that you took notice. We hope to see you again, during your next trip to San Diego. Once more,... More

Loveland, Ohio
Reviewer
4 reviews 4 reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This BW looks like it is from an earlier era, but looks are deceiving. It was very quiet, beds were good, towels were excellent and overall sparkling clean. Staff was ultra pleasant. The breakfast was a bit weak as it lacked of fresh fruit, hard-boiled eggs and butter.

Review collected in partnership with Best Western

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General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear vacationace, Thank you for providing feedback regarding your stay at the Best Western Poway. We are delighted to hear our hotel is “very quiet and clean”. We work hard in providing our guests with a well-maintained property and are so pleased to have accomplished said task. Our breakfast has a rotating egg menu that consists of hard boiled eggs... More

Contributor
20 reviews 20 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel on Travelocity and requested two double beds as I was going to be sharing the room with a roommate. I called the hotel to confirm my request and they said yes. On the morning I arrived in San Diego, I called the hotel to ask if there was a refrigerator in the room. I thought to... More

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General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Harleyfamily2013, We appreciate you investing your time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. We sincerely apologize for the issues you had with your reservation. Please know we have brought your concerns to our staff’s attention in hopes of improving our hotel. We hope... More

Lake Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 12, 2014

While the rooms look to have be recently updated they are very small. They turned off the air everyday which makes the room pretty hot in the summer when you return. Windows and door let in a lot of noise although street was pretty quiet most of the night. Breakfast was okay one day (eggs and sausage), but only sausage... More

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Keith L, Thank you for providing feedback regarding your stay at the Best Western Poway. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please know your concerns are being addressed with our staff in hopes of improving our hotel. We are sorry to hear that you missed the eggs... More

Burbank, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2014

The hotel staff and the outside of the place were ok. We were not happy with the cleanliness of the room at all. Stained sheets, mildew smell in bathroom sink and shower and very dirty carpet (do not walk barefoot in the rooms). Not worth the money. It was our one trip this year and the hotel was not to... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Felipa C, Thank you for investing your time in reviewing our hotel. We sincerely apologize for not exceeding your expectations. We always encourage our guests to bring their concerns to our staff’s attention during their stay, so we can best address the situation. Please know we will be assessing the cleanliness of all of our guest rooms, in hopes... More

Simi Valley, California
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 28, 2014

We had never been to Poway and needed to be in San Marcos for a baseball tournament. It was actually a bit far but only about a 20 minute drive with no traffic. We chose Best Western because of the reviews and well-known name. This motel is an old-fashioned building with rooms in front and also in the rear of... More

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Sue H, Thank you for investing your time in reviewing our hotel. We aim to wow our guests and are disappointed to have missed an opportunity. Please know your concerns are being addressed with our staff so that future travelers will not have a similar experience. We hope you would be so kind as to give us another chance... More

2 reviews
4 of 5 stars Reviewed June 25, 2014

It has been a good experience staying here at Poway, San Diego at Best Western...people are helpful & Service! Accommodations are good for the rooms and location, however, breakfast could use a little more variety to waffles & warm eggs Thank you for the good Service :) Atilla Yatman

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Best Western Poway. We are pleased to hear you had a “good stay” at our hotel. We work hard in providing “helpful” service and are delighted to have accomplished such task. As you mentioned, we are located near several of San Diego’s famous attractions and are glad you... More

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Additional Information about BEST WESTERN Poway/San Diego Hotel

Address: 13845 Poway Road, Poway, CA 92064
Phone Number:
Location: United States > California > Poway
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Poway/San Diego Hotel 2.5*
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Also Known As:
Best Western Country Hotel
Poway Best Western
Poway Country Inn
Best Western Poway
Country Inn Poway

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