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All 3 Poway hotels

BEST WESTERN Poway/San Diego Hotel

2.5 of 5 Hotel   |   13845 Poway Road, Poway, CA 92064
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Ranked #2 of 3 hotels in Poway
A recent review
3 of 5 stars reviewed 1 week ago
Teeflez Philadelphia, Pennsylvania
  • Overview
  • Reviews (84)
  • Photos (39)
  • Location
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  • Room tips (16)
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84 people have reviewed this hotel

Traveler rating
    24
    25
    17
    12
    6
See reviews for
25
23
11
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The location was great. Plenty of shopping near by. There is a Cocos nearby which has great food, I highly recommend it. There is a movie theater and wallmarts near too. Centrally located. Half hour to the beach, airport and zoo. The room was not very roomy and the breakfast was only waffles, cereal and coffee which is not what... More

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Teeflez, Thank you for taking the time in reviewing our hotel. We are delighted to hear our “location was great”. We are centrally located near several of San Diego’s famous attractions and are thrilled you were able to enjoy them during your stay. Please know that your concerns are being addressed with our staff in hopes of improving our... More

Bethel Park
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights, room was very clean, good size, and the employees are all very nice. The upkeep of the property was seemed to be an all-day job, it was spotless. (not done yet---need 200 characters---ok, that sould do it)

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Blaise H, Thank you for providing feedback regarding your stay at the Best Western Poway. We are delighted to hear our “employees are all very nice”. We work hard in providing our guests with a well-maintained property and are touched that you took notice. We hope to see you again, during your next trip to San Diego. Once more,... More

Loveland, Ohio
Reviewer
4 reviews 4 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This BW looks like it is from an earlier era, but looks are deceiving. It was very quiet, beds were good, towels were excellent and overall sparkling clean. Staff was ultra pleasant. The breakfast was a bit weak as it lacked of fresh fruit, hard-boiled eggs and butter.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear vacationace, Thank you for providing feedback regarding your stay at the Best Western Poway. We are delighted to hear our hotel is “very quiet and clean”. We work hard in providing our guests with a well-maintained property and are so pleased to have accomplished said task. Our breakfast has a rotating egg menu that consists of hard boiled eggs... More

Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel on Travelocity and requested two double beds as I was going to be sharing the room with a roommate. I called the hotel to confirm my request and they said yes. On the morning I arrived in San Diego, I called the hotel to ask if there was a refrigerator in the room. I thought to... More

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General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Harleyfamily2013, We appreciate you investing your time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. We sincerely apologize for the issues you had with your reservation. Please know we have brought your concerns to our staff’s attention in hopes of improving our hotel. We hope... More

Lake Saint Louis, Missouri
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

While the rooms look to have be recently updated they are very small. They turned off the air everyday which makes the room pretty hot in the summer when you return. Windows and door let in a lot of noise although street was pretty quiet most of the night. Breakfast was okay one day (eggs and sausage), but only sausage... More

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Keith L, Thank you for providing feedback regarding your stay at the Best Western Poway. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please know your concerns are being addressed with our staff in hopes of improving our hotel. We are sorry to hear that you missed the eggs... More

Burbank, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel staff and the outside of the place were ok. We were not happy with the cleanliness of the room at all. Stained sheets, mildew smell in bathroom sink and shower and very dirty carpet (do not walk barefoot in the rooms). Not worth the money. It was our one trip this year and the hotel was not to... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Felipa C, Thank you for investing your time in reviewing our hotel. We sincerely apologize for not exceeding your expectations. We always encourage our guests to bring their concerns to our staff’s attention during their stay, so we can best address the situation. Please know we will be assessing the cleanliness of all of our guest rooms, in hopes... More

Simi Valley, California
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We had never been to Poway and needed to be in San Marcos for a baseball tournament. It was actually a bit far but only about a 20 minute drive with no traffic. We chose Best Western because of the reviews and well-known name. This motel is an old-fashioned building with rooms in front and also in the rear of... More

Was this review helpful? Yes 1
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Sue H, Thank you for investing your time in reviewing our hotel. We aim to wow our guests and are disappointed to have missed an opportunity. Please know your concerns are being addressed with our staff so that future travelers will not have a similar experience. We hope you would be so kind as to give us another chance... More

2 reviews
4 of 5 stars Reviewed June 25, 2014

It has been a good experience staying here at Poway, San Diego at Best Western...people are helpful & Service! Accommodations are good for the rooms and location, however, breakfast could use a little more variety to waffles & warm eggs Thank you for the good Service :) Atilla Yatman

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Best Western Poway. We are pleased to hear you had a “good stay” at our hotel. We work hard in providing “helpful” service and are delighted to have accomplished such task. As you mentioned, we are located near several of San Diego’s famous attractions and are glad you... More

Utah, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 25, 2014

Not ever being to Poway, I didn't know what to expect Hotel wise and figured the name "Best Western" the hotel would be decent. Wrong. This is a very small Best Western and the rooms are even smaller! We had a room with 2 queen beds and could barely get our suitcase to fit through the space between the wall... More

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing our hotel. We are disappointed we were unable to meet your level of satisfaction. Our front desk agents would have been more than happy to exchange the pillows for you, had they known there was an issue. We encourage our guests to bring any concerns to our staff’s attention... More

1 review
2 of 5 stars Reviewed May 30, 2014

The room was not as clean and I expected, TV remote was broken, A/C smelled so bad I spent 2 hours trying to find another hotel but it was a holiday and everything was booked. The mattress pad was partially off the bed, the shower head had no pressure...it just was not up to par with Best Western standards.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for investing your time in reviewing our hotel. We appreciate your feedback as it allows us to continually improve. Please know your concerns are being brought to the attention of our staff so that future travelers will not have a similar experience. We hope you would be so kind as to give us another chance... More

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Additional Information about BEST WESTERN Poway/San Diego Hotel

Address: 13845 Poway Road, Poway, CA 92064
Phone Number:
Location: United States > California > Poway
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Poway/San Diego Hotel 2.5*
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Also Known As:
Best Western Country Hotel
Poway Best Western
Poway Country Inn
Best Western Poway
Country Inn Poway

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
43

Questions & Answers

Questions? Get answers from BEST WESTERN Poway/San Diego Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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