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All 3 Poway hotels

BEST WESTERN Poway/San Diego Hotel

2.5 of 5 Hotel   |   13845 Poway Road, Poway, CA 92064
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63%
Ranked #2 of 3 hotels in Poway
A recent review
4 of 5 stars Reviewed June 25, 2014
Atillayatman
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  • Reviews (78)
  • Photos (34)
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78 people have reviewed this hotel

Traveler rating
    23
    24
    16
    10
    5
See reviews for
23
23
11
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Simi Valley, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We had never been to Poway and needed to be in San Marcos for a baseball tournament. It was actually a bit far but only about a 20 minute drive with no traffic. We chose Best Western because of the reviews and well-known name. This motel is an old-fashioned building with rooms in front and also in the rear of... More

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Sue H, Thank you for investing your time in reviewing our hotel. We aim to wow our guests and are disappointed to have missed an opportunity. Please know your concerns are being addressed with our staff so that future travelers will not have a similar experience. We hope you would be so kind as to give us another chance... More

2 reviews
4 of 5 stars Reviewed June 25, 2014

It has been a good experience staying here at Poway, San Diego at Best Western...people are helpful & Service! Accommodations are good for the rooms and location, however, breakfast could use a little more variety to waffles & warm eggs Thank you for the good Service :) Atilla Yatman

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Best Western Poway. We are pleased to hear you had a “good stay” at our hotel. We work hard in providing “helpful” service and are delighted to have accomplished such task. As you mentioned, we are located near several of San Diego’s famous attractions and are glad you... More

Utah, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 25, 2014

Not ever being to Poway, I didn't know what to expect Hotel wise and figured the name "Best Western" the hotel would be decent. Wrong. This is a very small Best Western and the rooms are even smaller! We had a room with 2 queen beds and could barely get our suitcase to fit through the space between the wall... More

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing our hotel. We are disappointed we were unable to meet your level of satisfaction. Our front desk agents would have been more than happy to exchange the pillows for you, had they known there was an issue. We encourage our guests to bring any concerns to our staff’s attention... More

1 review
2 of 5 stars Reviewed May 30, 2014

The room was not as clean and I expected, TV remote was broken, A/C smelled so bad I spent 2 hours trying to find another hotel but it was a holiday and everything was booked. The mattress pad was partially off the bed, the shower head had no pressure...it just was not up to par with Best Western standards.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for investing your time in reviewing our hotel. We appreciate your feedback as it allows us to continually improve. Please know your concerns are being brought to the attention of our staff so that future travelers will not have a similar experience. We hope you would be so kind as to give us another chance... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2014

This is a great motel to stay at for the price and location, enjoyed my four nights there and could easily have stayed longer. Nothing fancy, but nice and clean room, great staff and fast WiFi. Ask for a room away from the traffic to secure a quiet night, great beds too. Ok breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Best Western Poway. We are thrilled to hear our hotel is a “great place to stay”. We work hard in providing a well-maintained property and are glad you took notice. We look forward to your next stay with us and appreciate your feedback regarding your stay at the... More

Ramah, United States
1 review
5 of 5 stars Reviewed May 16, 2014

We left the hotel we were at due to poor service and customer services. We came to the Best Western in Poway and were treated great, the room was very nice, and the staff was fantastic. We will be staying there anytime we need to come back to San Diego, CA

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Teri M, Thank you for reviewing the Best Western Poway. We are delighted to hear you had a “great stay” at our hotel and that “the staff was fantastic”. We work hard in providing excellent quality service and are pleased you took notice. We look forward to seeing you during your next trip to San Diego. Again, thank you... More

Helendale, United States
1 review
2 of 5 stars Reviewed May 16, 2014

No coffee pot in the room. Had to flip a switch to make the plug for on the wall for the outlet. No eggs for breakfast just sausage. You would figure in such a industrial area where this hotel is it would really cater to the business person. Just frustrating staying at a place and you would think it would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for investing your time in reviewing our hotel. Please know your concerns are currently being brought to the attention of our staff so that future travelers will not have a similar experience. We hope that you would be so kind as to give us another chance and stay with us again, in the future. Again,... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

fast, friendly, efficient service by hotel staff. room is small but clean and updated. bed was comfy. hotel is on a main street so it was convenient and close to most however a little noisy…nothing to be done about that as the hotel was built before the street became so busy. breakfast area was CLEAN and well stocked. not a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Aleciae2014, Thank you for providing feedback regarding your stay at the Best Western Poway. We are thrilled to hear you received “excellent service” at our hotel. As you mentioned, we do offer a complimentary hot breakfast and are pleased you were able to enjoy it during your stay. We look forward to seeing you again, during your next trip... More

1 review
4 of 5 stars Reviewed April 22, 2014

Great accomodations, Great staff. Good quality and value. We come to San Diego/Poway area several times per year. We discovered the BW and have stayed there for 3 years running. Staff is very helpful, great location, a little noisy next to the road but only during the day.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Richardp917, Thank you for providing feedback regarding your stay at the Best Western Poway. We are delighted to hear that our hotel has “great accommodations, great staff”. We strive in providing excellent quality service and are touched you took notice. We look forward to seeing you during your next trip to San Diego. Again, thank you for reviewing the... More

Indio, United States
1 review
4 of 5 stars Reviewed March 30, 2014

The staff was very friendly and helpful. We had our dog with us and it was great that they had a fenced in dog run right on the premises. The continental breakfast was better than most but the quality of the food was just average.

Review collected in partnership with Best Western

Was this review helpful? Yes
SD_GM92131, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Best Western Poway. We are delighted to hear our hotel has “very good service”. We strive in providing excellent quality service and are thrilled you took notice. We look forward to seeing you during your next trip to San Diego. Again, thank you for providing feedback regarding your... More

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Additional Information about BEST WESTERN Poway/San Diego Hotel

Address: 13845 Poway Road, Poway, CA 92064
Phone Number:
Location: United States > California > Poway
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Poway/San Diego Hotel 2.5*
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Also Known As:
Best Western Country Hotel
Poway Best Western
Poway Country Inn
Best Western Poway
Country Inn Poway

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
43

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