We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Poway/San Diego Hotel

Hotel website
Hotel deals
13845 Poway Road, Poway, CA 92064
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN Poway/San Diego Hotel
Professional photos View all
Browse nearby
BEST WESTERN Poway/San Diego Hotel
Write a Review

112 reviews from our community

Traveler rating
    32
    35
    23
    15
    7
See reviews for
34
28
14
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (29)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (35)
All months
LOS ANGELES, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

It was bound to happen one day, I lost a keepsake diamond earring and I searched for some time but could not find it. I told the desk I had to leave for the day. The staff came in, swept the room and couldn't find it. So they sent in the housekeeping manager, who they say can find anything and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Fred T, Thank you for taking the time in reviewing the Best Western Poway Inn. We are thrilled to hear we have “great staff” at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. We look forward to your next night with us and appreciate your feedback regarding the Best... More 

Poway, United States
1 review
4 of 5 stars Reviewed April 23, 2015

It was good. There were some dirty napkins under the bed that we saw as we were leaving the room. Other than this the rooms was clean, all the items were in working order. it was okay. The dirty napkin bugged me allot i wish I had seen it at the beginning rather then the end of our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Sina S, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenge you faced while at our property. Your concern has been addressed with our staff, so that improvements can be made. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing... More 

Pomona, California
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 1, 2015

Clean hotel with friendly staff. Check-in and check-out were very easy. The breakfast was better than the standard continental breakfast. They had a waffle station, sausage, toast, cereal, whole fruit, juice and coffee. My dog was traveling with me, so that is why I chose this hotel in the first place. The on site dog run was a plus so... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Stephanie M, Thank you for providing feedback regarding your stay at the Best Western Poway Inn. We are thrilled to hear we are a “clean hotel with friendly staff”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are a pet friendly hotel and are delighted you furry... More 

1 review
4 of 5 stars Reviewed March 24, 2015

My boyfriend and I had a great stay here, the single queen size room was very cozy and it felt just like home. The bathroom was very nice and clean. I loved how they had 2 long mirrors in the room. The area is very quiet and pleasant. No complaints at all. Would definitely stay here again.

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Laura L, Thank you for taking the time in reviewing the Best Western Poway Inn. We are thrilled to hear you had a “great stay” at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. We look forward to your next night with us and appreciate... More 

Oxnard, United States
1 review
1 of 5 stars Reviewed March 9, 2015

In brief, was NOT given the room that I had called and made the reservation for. I had also, told them on the phone that I would be bringing my 2 dogs and a baby under 1. The room we were given smelled HORRIBLE of cigarettes, both from someone smoking in the room AND the smoking area was right outside... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Katie N, Thank you for investing your time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please accept our sincerest apologies regarding the challenges you faced with at our property. Your concerns have been addressed with our staff in hopes of improving our hotel. We... More 

1 review
2 of 5 stars Reviewed March 8, 2015 via mobile

The hotel is an old one and definitely shows it in the many repairs that are needed. The toilet in our room leaked and left water puddles all over the floor. The cheap towel rack fell on my daughter leaving scratches down her back. I slipped and fell in the tub and had to be taken to the hospital. When... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Orion619412, Thank you for investing your time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please know that we did our best to address each situation during the time of your stay and have addressed your remaining concerns with our staff. The safety of our... More 

Poway, United States
1 review
5 of 5 stars Reviewed March 1, 2015

This hotel had just what I was looking for! They offer free internet, a microwave and fridge in room, HBO, and free breakfast. I could not find better for the price! They don't charge you extra fees to stay there and have a flexible cancellation policy. Staff was also helpful and nice!

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Jennafer B, Thank you for providing feedback regarding your stay at the Best Western Poway Inn. We are thrilled to hear our hotel is a “wonderful value”. We strive in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are delighted you... More 

Reno, Nevada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

This hotel is clean, up-to-date, comfortable, and affordable. I will stay again whenever I'm in the area. One of the best hotels I've stayed in for a long time. The outside area was very clean and well-maintained. No "deferred maintenance" items in the room at all. Room was almost new condition, and very clean and quiet. It was cheaper than... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Elspud, Thank you for taking the time in reviewing the Best Western Poway Inn. We are thrilled to hear we are “one of the best hotels” you've stayed at in a long time. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we are centrally... More 

Santa Clarita, California, United States
Top Contributor
100 reviews 100 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 16, 2015

Some very good friends of ours got married on Valentines day. So we booked our room at this Best Western. Poway is a gorgeous town. Our check in was very fast, room was perfectly clean and ready for us. The breakfast was good. Over all our stay was quite pleasant.

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear JohnEllis3, Thank you for providing feedback regarding your stay at the Best Western Poway Inn. We are thrilled to hear your “stay was quite pleasant”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are delighted you were... More 

Palmdale, Florida
1 review
2 of 5 stars Reviewed February 12, 2015

I have yet to stay here but I had noticed that in other reviewers they stated that their were issues of smoke smell even in the non smoking rooms so I called the hotel to make sure my room was a non smoking room. I was told by Marsha that the room I had was a smoking room and that... More 

Was this review helpful? Yes
General M, General Manager at BEST WESTERN Poway/San Diego Hotel, responded to this review

Dear Linda C, Thank you for investing your time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please know, when booking through a third party reservations site, guests are guaranteed a room, but special requests are based on availability. To insure all requests are met, it... More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Other (21)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay