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Sierra Motel

380 E. Sierra St., Portola, CA 96122
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11 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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Kingsport, Tennessee
Top Contributor
205 reviews 205 reviews
60 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed August 24, 2014

This is a very handy and somewhat reasonably priced motel in Portola. They evidently have the local railroad workers contract and several stay there each night. We were passing through and needed a good room and decided to stay. The service was good and internet access was acceptable as well. The room was small as was the sink and there... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2013

I am a vendor and was doing a show in Graeagle. Everything in the area was absolutely over priced so I looked into staying in Portola. Let me tell you, I called the Sierra Motel and what pulled me in was the Outstanding Customer Service Chuck gave me when I called. I have my own business so customer service is... More 

Was this review helpful? Yes 3
15 reviews 15 reviews
10 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed August 13, 2013

We reserved two rooms at the Sierra Motel. Check in was easy, and we appreciated the free movie rentals. The rooms though were not impressive, especially for the price. In one room, the shower was rusted and dirty. In the other room, the shower only came out in a thin line - no spray. You could easily hear noise/conversations from... More 

Was this review helpful? Yes 2

Travelers are raving about these Portola hotels

Fernley, Nevada
13 reviews 13 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 8, 2013

Was a very clean room. loved it. They only have a few rooms. So plan early. Not to many rooms but they are very nice. I am disabled and the shower was really big. Love it. Just a small town but very nice.

Was this review helpful? Yes
sacramento, ca
Top Contributor
76 reviews 76 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed July 12, 2012

In the town of Portola there are no three star or higher motels. I would rate this as a two star motel in the range of 1-5 stars. However, as a two star motel it is is quite nice. My wife and I stayed on a Tuesday night and paid about $80. Our room had a double bed, a small... More 

Was this review helpful? Yes
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 3, 2012 via mobile

We stop by here every year. The owners are very nice. We always stay on the new side of the motel. No problems. We do wish for a blow dryer in the room and Kleenex and a shelf by the sink and the walls r thin, but it is Very clean. Movies in the office which is nice. Nice place.... More 

Was this review helpful? Yes 1
Santa barbara, CA
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 14, 2010

Stayed here after fleeing Sleepy Pines at the other end of town. We stayed in the newer section, which was immaculate with large bright rooms, good beds, showers and flat screen TVs. Walls were a bit thin, but thankfully the neighbors during our stay were quiet. Breakfast was included via a voucher to a very pleasant local cafe (Nicole's). Would... More 

Was this review helpful? Yes 1
Palmerston North, New Zealand
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2010

I had booked accommodation over the web. Had no problems with confirmation and booking on arrival...I'm not from the US. Not sure what the expectations of previous reviewers are but I had no problems with hosts.

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2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2009

I worried that I would hear highway noise, but I was pleasantly surprised at how quiet it was. It was nicely located right in the center of town. The price was good and my room was clean and had everything I needed. I will go there again this summer.

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed February 21, 2009

Our room was filthy. The stand-up shower (no tub) dripped constantly as it would not shut off completely. The water built up and puddled on the bathroom floor; this was BEFORE we checked in. The electrical outlet in the bathroom (not GFI) was installed upside down!! And finally, the rug in the room looked like it hadn't been vacuumed in... More 

Was this review helpful? Yes 1

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