We drove all around Porterville and saw only this hotel and one next door where we would want to stay.. Sooo glad we picked this one. Our experience was one of the best ever in a hotel and we have stayed in many. The front desk people were friendly and helpful and the price was good, too. Our room (which... More

This small hotel was exactly what we were looking for, while visiting the Porterville area! Clean, comfortable and relaxing...the staff was helpful and knowledgeable, and the pool was a blast! Wonderful continental breakfast too!

We encountered a couple of problems during our week long stay. Checked in, showered with cool water. Received note under door boiler had broken and water would be off next day while it was replaced. Okay, room clean with king size bed and sofa. Decided to request discount for first 2 nights. Management readily agreed. Spent next 4 out of... More

Ok I called and reserved a room on the phone and realized that the person on the line was new. Obviously no training was given to the employee whatsoever and didn't understand what I was talking about. I told the person that you need more training and better phone etiquette if you want my business, but got rude with me... More

My apologies the the Best Western at Porterville for the late follow up to my original review. It was not long after I posted my complaint that I did in fact have a response from the Best Western providing a valid explanation to the lack of response. While the reason itself was poor service on their part, they did sort... More

We really enjoyed our stay at the this hotel. The rooms were comfortable and clean, we got a great night's sleep. The pool area was spacious and surrounded by a beautiful rose garden. At breakfast there was a very attentive staffer who treated us like royalty. Even though it was self-serve, I left her a tip, just because she made... More

Wife and i stayed in mid June and had a very pleasant night. Room was comfortable and clean and staff were friendly. We'd stay again.

The hotel gave me a great rate on a standard double room. The room was clean and well maintained. The parking was free and plenty. I also found their free breakfast to be acceptable although the coffee could have been better. The only issue I had was that their tv only had 17 channels including the hotel info channel. Overall... More