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Holiday Inn Express Hotel & Suites Porterville

Certificate of Excellence
2.5 of 5
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840 S Jaye St, Porterville, CA 93257
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Holiday Inn Express Hotel & Suites Porterville
Best prices for: 1 room 1 guest
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Ranked #1 of 5 Hotels in Porterville
Certificate of Excellence
A recent review
5 of 5 stars Reviewed October 27, 2014
Jennifer M Dublin, California
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70 reviews from our community

Traveler rating
    35
    29
    3
    0
    3
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18
22
3
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Porterville
See the most recent reviews
Dublin, California
Contributor
19 reviews 19 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 27, 2014

Room was extremely clean, bed was amazingly comfortable. For a hotel in the middle of California farm country and not off a major freeway or highway, it appeared recently remodeled and very well-attended. Desk staff was friendly and helpful (special thanks to Cody who was courteous in our late, late arrival!). Because of the wedding we were attending, the hotel... More 

Was this review helpful? Yes 1
GMHIEXPorterville, Guest Services Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Guest Jennifer M, What a wonderful review. Thank you so much on behalf of all of the staff here. We are all so pleased that you were able to enjoy yourself and the hotel for such an eventful weekend. We hope to see your and your husband for future visits. More 

Chino Hills, California
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 11, 2014

It's a hotel in the middle of nowhere, so I expected a dingy dirty hotel; instead, it was clean and nice. The hotel staff was helpful and friendly and the rooms were extremely clean. The breakfast was OK at best, but it was comparable to most other places that include the breakfast with the hotel price. Get there early though,... More 

Was this review helpful? Yes
GMHIEXPorterville, Guest Services Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Guest lovetodive355, Thank you so much for taking the time to let us know how we are performing. We are so glad to see that you were able to enjoy a few of the amenities we have to offer. We look forward to future visits for other family events. Thank You. More 

London, United Kingdom
Top Contributor
64 reviews 64 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 7, 2014

Good check in staff, a decent room and parking. You will have to drive to eat in the evening but there a couple of decent places within 2 miles. Good pool area for a medium class hotel. Pretty much what you expect. Breakfast the standard free Holiday Inn Express fare.

Was this review helpful? Yes
GMHIEXPorterville, Guest Services Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Guest GrahameHull, Thank you for taking such a kind review. We are all so pleased you enjoyed your stay. Safe traveling. More 

New York
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 26, 2014

Great stay, staff was kind and professional. The preemptive call to our room a half hour after we arrived to see if we had any requests was a nice touch. Nice, large room, although the sitting area lacked a TV even though there was a TV stand in front of the couch. The free breakfast was one of the better... More 

Was this review helpful? Yes
GMHIEXPorterville, Guest Services Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Guest Tyler P, Thank You for such a wonderful review. Our goal is to help our guest feel at home as best we can. We are all so glad you enjoyed the breakfast as well. We hope that you will visit us again on your next travel to the area. More 

Lisbon, Portugal
Top Contributor
84 reviews 84 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 21, 2014

The Walmart Distribution center can be a problem if you are a light sleeper. The rooms were good, well equipped and clean. The breakfast was great and plenty of seating. Easy access and parking by the Hotel entrance.

Was this review helpful? Yes
GMHIEXPorterville, Guest Services Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Thank you for such a wonderful review and for taking the time out to let us all know how we are doing. We are so pleased to hear you enjoyed the breakfast and rooms, and look forward to seeing you on your next trip. Thank You. More 

Lancaster, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 20, 2014

Our wild land fire crew repositioned to Porterville mid-June and have been staying at this hotel for all but a few nights when they had no availability. The staff is the most accommodating I have found in all my travels both nationally and internationally. The property is clean and well-maintained, particularly for the number of occupants they handle. Breakfast offers... More 

Was this review helpful? Yes
GMHIEXPorterville, Guest Services Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Guest ColdWind_42, WOW! Thank you for such a wonderful review. We appreciate it so much, not only for you to take time out of your day but to also let us know how we are all doing. We love that you refer to the hotel as "going home" when you guys are staying with us. We love having you all... More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 16, 2014

Even though holiday inns are 'cookie cutter' hotels this one stood out a little. Not only was it great value for money it was also well positioned, modern, had good facilities and great staff. With eateries nearby too it makes a great layover spot if you're doing a California road trip.

Was this review helpful? Yes
GMHIEXPorterville, Guest Services Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Guest EmAitchKay, We are so glad to hear that our hotel stood out to you. We hope that you will continue to stay at our hotel when you are in the area. More 

Mobile, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2014

The hotel staff is nice, and the breakfast selection is great. However, the king mattress is by far the worst bed I have ever slept in. I travel almost ever week, and I have yet to encounter a mattress this uncomfortable. My back is aching because it feels like I am sleeping on a concrete slab.

Was this review helpful? Yes
GMHIEXPorterville, Guest Services Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Guest Amanda B, We are glad you were able to enjoy the niceness of our staff as well as the breakfast. We do send our apologies for the discomfort of the mattress that you experienced during your week stay. As long as conditions permit us to, we are always willing to accommodate the guest such as moving them to another... More 

St. George, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 21, 2014

Its a shame you have to warn others about hotels making money by making reasons to charge them. I had stayed 2 separate nights, but before telling me they charged me $250 for a smoking fee the night before (which we hadn't!) they gladly checked me in for another night AND DID IT AGAIN! Claiming they had to change curtains... More 

Was this review helpful? Yes 3
GMHIEXPorterville, General Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Dear Guest, We are sorry that you do not agree with the way this situation was handled by us here at the hotel. Upon check-out we did find that smoking did occur in both rooms on both nights that you and your guest stayed with us. We do stand by our NON-SMOKING policy, hence we had to charge our $250... More 

Oxnard, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2014

We had a nice stay here, clean hotel, great customer service, comfortable bed! Decent continental breakfast. Has a pool and a Hot tub which was very hot! Stayed in King Suite, roomy, kids slept on Sofa bed. Free daily paper and HBO is included

Was this review helpful? Yes 2
GMHIEXPorterville, Guest Services Manager at Holiday Inn Express Hotel & Suites Porterville, responded to this review

Guest Benjamin L, Thank you for such a wonderful review and for taking the time out of your day to let us know you enjoyed your stay. We are so glad to hear that you were able to enjoy a handful of the amenities that we offer. We look forward to having you and your family stay with us again. More 

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