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All 11 Pomona hotels

Shilo Hotel Pomona - Diamond Bar

2.5 of 5 Hotel   |   3200 Temple Ave, Pomona, CA 91768
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Shilo Hotel Pomona - Diamond Bar
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33%
Ranked #7 of 11 hotels in Pomona
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37 people have reviewed this hotel

Traveler rating
    3
    7
    8
    7
    12
See reviews for
9
5
8
7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
San Diego, California
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 21, 2013

My boyfriend I and stayed here recently because he had a dental exam scheduled very early for the next morning nearby and we didn't want to be late. We checked in around 5 pm and grabbed lunch across the street; the location was very convenient because it was near a gas station, fast food and a drugstore all within walking... More

Was this review helpful? Yes 4
USA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 19, 2013

I spent a week here while attending an event at the Fairplex; had plenty of opportunity to observe and evaluate. First, the front desk staff no matter the day or time of day, are professional, knowledgeable, and friendly. Second, the hotel is tired, but clean. Overall, I felt security was not adequate. The security seemed especially in adequate on Friday... More

Was this review helpful? Yes 1
Phoenix, Arizona
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 22, 2013

This place is almost always under $80, so for the price I think it is average. Like most hotels I review, this one is pet friendly. I have stayed at this property three times over the last year and have had really good experiences to 'what is the staff thinking' experiences. Rooms are large so having two dogs with me... More

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Santa Barbara
Top Contributor
60 reviews 60 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed June 12, 2013

According to a management review, Shilo Inn granted them a temporary Shilo franchise agreement with the understanding they must provide the same level of cleanliness & friendliness that Shilo Inns is so well known for. Unfortunately this does not appear to be happening. Pros -Chris at the front desk. -Allowing early check in due to room being ready. Some properties... More

Was this review helpful? Yes 1
Los Angeles, California
Top Contributor
76 reviews 76 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 5, 2013

I was here for 3 nights (Thurs to Sun). Room was large, partially updated furniture. Bathroom was small but has a tub. Room was tired but clean. Common area feels dated and walkways outside a bit dusty. But landscaping was well manicured. On weekdays, hotel was fine but doors don't look entirely secure and there's no safe, so I would... More

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Los Angeles
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 7, 2013

Cold, dark, outdated. One face towel in the room for 2 people. Tried to get more...told they didn't have any more....what??? Almost every time we came back to the room the key wouldn't work. The voice mail light keep flashing even though no messages....this place is like "The Shinning" movie! This is a white elephant...not recommended as a place to... More

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Shilo I, General Manager at Shilo Hotel Pomona - Diamond Bar, responded to this review

Dear Carol M, Thank you for taking the time to let us know about your recent visit to the Shilo Inn Pomona Diamond Bar property. Shilo Inn is no longer the owner or manager of this hotel, however we have granted them a temporary Shilo franchise agreement with the understanding they must provide the same level of cleanliness & friendliness... More

Las Vegas, Nevada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 30, 2012

We checked in yesterday, just a little early and they did not have a problem with that. The girl who worked at the front was very nice and the person who I believe was the gm was pleasant. It was explained to us that this was a non-smoking property, but upon going to our room we could see smoking on... More

Was this review helpful? Yes 1
Santa Ana, California
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 19, 2012

From walking in the lobby door this had to of been the WORST place I have ever experianced. I did book through travelocity and their hidden hotel thing. Well most 2 stars ask for a 25 dollar deposit cash/card. well I start to check in and the guy at the front then tells me its a 100 dollar authorization or... More

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Shilo I, General Manager at Shilo Hotel Pomona - Diamond Bar, responded to this review

Dear xOjessicaXo, Thank you for taking the time to write about your recent stay at the Shilo Inn Hotel – Pomona Diamond Bar. Please accept our sincere apologies for any inconveniences you may have encountered during your stay. We are very sorry that you had this unpleasant experience and we want you to know that we have informed the new... More

San Dimas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 19, 2012

I arrived at 2:20 with my two children to check in. The clerk, apparently the front desk manager told me that she had no rooms available while there were only two cars in the parking lot and no other customer in the lobby. She asked us to wait until 3 pm. We left after some waiting and came back at... More

Was this review helpful? Yes 1

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Additional Information about Shilo Hotel Pomona - Diamond Bar

Also Known As:
Shilo Hotel Pomona
Address: 3200 Temple Ave, Pomona, CA 91768
Location: United States > California > Pomona
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 hotels in Pomona
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Hotel Pomona - Diamond Bar 2.5*
Reservation Options:
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