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La Quinta Inn & Suites Pomona - Cal Poly

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3200 Temple Ave, Pomona, CA 91768 (Formerly Diamond Bar Inn & Suites)
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La Quinta Inn & Suites Pomona - Cal Poly
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57 Reviews from our TripAdvisor Community

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Morenci, Arizona
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is much better than it used to be prior to the renovation. You no longer have to go to the night club for breakfast. They now have a real breakfast area with typical motel breakfast food. The rooms are much better but ours had the bathroom door broken and the hot and cold water taps crossed. It is... More 

Helpful?
Thank Craig C
Lompoc
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This property is being remodeled and was not done when we got there. Staff was very nice got there late and had an easy check it. Excellent beds and clean rooms. Good Wifi. Excellent breakfast but go very early before the crowd gets there cause you will not get any food if you get there late! If you go to... More 

Helpful?
Thank Spinner48
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for choosing La Quinta for your hospitality needs. The hotel is on the final stages of finishing five million dollar renovation. We are glad that you enjoyed your stay. We looked forward to having you in the near future and we will make some changes to make the breakfast experience more enjoyable. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The rooms and lobby of this hotel have been completely renovated and the look is modern and stylish. We had no problems with check in or service. Our room was clean, the temperature was fine, and the beds were comfortable. My only wish was that I'd prefer the sink/vanity to be actually inside the bathroom, not open to the bedroom,... More 

Helpful?
Thank Dyan H
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First of all, they don't mention that the non-balcony rooms are only on the first floor. When we checked in, the desk clerk gave me an attitude when I asked for a higher floor so I didn't even ask about how much more it would be to upgrade. The front area is separate from the rest of the hotel. That... More 

Helpful?
Thank Dayana C
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for choosing La Quinta for hospitality needs. We thank you for your business and your feedback. We are finalizing all the details needed to complete our renovation. We will work quickly to repair the window locks on the first floor. We take great pride in delivering the best customer service. Once again thank you and we hope to... More 

Temecula, California
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 30, 2015

Excellent Stay at La Quinta Pomona. I have stared prior several times while it was a different hotel and name. I revisited the hotel 12/29/15 to see what it was like now. All I can say is that it now has a feel like a Four Diamond Hotel. Let me summarize. The Room are well appointed with lots of High... More 

Helpful?
Thank jhiltonw2
Cazadero, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015

This hotel used to be a Shiloh Inn that over 10 years completely went down the tube. La Quinta bought it, gutted and redid everything. Everything in the place is new. my room had new carpets, paint, bed, furniture, bathtub and fixtures, all the way down to the plates on the light switches. I have a king room with a... More 

Helpful?
1 Thank Lynda T
Los Angeles, California
1 review
1 of 5 stars Reviewed October 29, 2015

Doors don't open into the bldg. Sliding door open upon arrival. Went unoticed....that's the reason for noisy room. Right next to train tracks. Security concerns tell me slider should be closed and lock upon arrival. Never received wake up call. Bad hotel

Review collected in partnership with La Quinta

Helpful?
Thank sgehrke561
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for choosing La Quinta Inn and Suites Pomona for your hospitality needs. We apologize for fallen short of your expectations. We are addressing all the issues you encountered during your stay. The hotels goal is not to meet, but exceed our guest expectations. We take great pride in trying to provide the best guest experience possible. We thank... More 

Travelers are raving about these Pomona hotels

Glendale, California
Level Contributor
4 reviews
5 of 5 stars Reviewed October 25, 2015 via mobile

The place place is affordable price and has huge bang for your buck.. if u ever been to a westin or embassy its like that but a smaller its littlery like the westin in pasadena but smaller. Breakfast is great menu. Cereal, waffles,toast, yogurts,atring cheese harx boiled eggs scrambled eggs and bacon. Only thing is that scrambled eggs are horible... More 

Helpful?
Thank David W
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for choosing La Quinta Inn and Suites Pomona for your hospitality needs. We would like to thank you for all the positive feedback. Our goal is continue to provide the best guests experience to all guests. Once again we thank you for your business we hope to see you soon. More 

Texas
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 28, 2015

This hotel recently opened as a La Qunita. It's only been open less than a week. The hotel lobby has been completley renovated and has the look of Courtyard by Marriott. The rooms are being renovated and currently the 4th floor is the only floor being used. My room was like a brand new room and the bed was very... More 

Helpful?
5 Thank 62goodyear
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for choosing La Quinta Inn and Suites Pomona for your hospitality needs. We would like to thank you for all the positive feedback. Our goal is continue to provide the best guests experience to all guests. We have just completed a 5 million dollar renovation. Once again we thank you for your business we hope to see you... More 

Perth
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 21, 2015 via mobile

looking at photos and previous reviews we were happy to have locked in this hotel since the Sheraton near the Fairplex was fully booked out the night we needed it. the 4pm check in was really annoying since it meant we could not check in until after our event which finished at 10pm - our luggage sweltered away in our... More 

Helpful?
Thank MikiJake
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

We apologize for not meeting your expectations. The hotel was under renovation during the dates you stayed. We are finally completed our renovation I would like to invite you to return. We are confident that you will see a brand new product and service. We are no longer an independent hotel. We are proud to be La Quinta & Suites... More 

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