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La Quinta Inn & Suites Pomona - Cal Poly

2.5 of 5
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3200 Temple Ave, Pomona, CA 91768 (Formerly Diamond Bar Inn & Suites)
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1 room 1 guest
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La Quinta Inn & Suites Pomona - Cal Poly
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48 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • French first
  • Spanish first
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    (48)
  • Mar-May only
    (11)
  • Jun-Aug only
    (9)
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    (14)
  • Dec-Feb only
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Perth
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 21, 2015 via mobile

looking at photos and previous reviews we were happy to have locked in this hotel since the Sheraton near the Fairplex was fully booked out the night we needed it. the 4pm check in was really annoying since it meant we could not check in until after our event which finished at 10pm - our luggage sweltered away in our... More 

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Sedona, Arizona
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2015

Hotel has been in extensive renovations for months. Rooms across hall completely gutted. Key had to be rekeyed every time one went in or out of room..like for breakfast…necessitating many trips down to the front desk. Extremely noisy during daylight hours, a lot of dust which is horrible for asthma or other breathing problems. Breakfast is poor. The room should... More 

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Travelers are raving about these Pomona hotels

'the world
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed May 26, 2015

The hotel appears to be changing management. In the meantime, it is an overpriced work zone with facilities that often don't work; staff that does not clean the room/linen; breakfast that is charged for, but not provided. The place should be shut down completely until renovation is completed and inspection quality validated by the appropriate agencies. Bus tours for Asians... More 

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1 review
1 of 5 stars Reviewed March 24, 2015

This has To be one of the worst hotels I've ever stayed at! It may be listed as a hotel but it feels like a motel. We were put in a dumpy room for the first 3 days & then after a slip In The bathroom from the toilet water leaking all night & shower water going from hot to... More 

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Temecula, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 16, 2015

I have stayed here a couple of times now as I am a contractor working close . The staff are very friendly and will assist you in your rooms. The Beds are really comfortable and plenty of hot water in the shower what I have experienced. Wendy's and 7-11 across the street . Nice rooms . Overall good experience for... More 

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Temecula, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 13, 2014

I stopped by the Inn for just one night , Nice staff . The room was nice with good bedding and nice comfort. Breakfast was minimal however fine with me . Overall a good stay . Will stay again during January as it is close to Cal Poly .

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Piper W, Sales Coordinator at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for your feedback. We are so pleased that you had a pleasant stay with us. We are currently under construction to become a La Quinta, and once the renovation is completed in the summer we will have a much more expansive breakfast selection. Thank you again and we hope to see you back soon! More 

Phoenix, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 3, 2014

Nothing special on the inside, but it was a clean room. There is not much signage to tell you the name of the hotel because they are going through some sort of franchise change. Plenty of parking....except on Friday or Saturday night. Apparently there is a night club on site that requires police and security presence. You have to prove... More 

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Piper W, Sales Coordinator at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

We appreciate your feedback. We are currently under construction to become a La Quinta, we expect all construction to be completed by summer and the sign will be visible from not only the road but also the freeway. Thank you again and we hope to see you back soon! More 

San Mateo, California
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 21, 2014

This hotel is conveniently located on Temple Ave. just off the I-57 exit, and near Cal-Poly Pomona. The price is right, and the staff was extremely accommodating. Sitting around the pool, which is located in an inner courtyard is very pleasant. My room had a small fridge & a microwave, which was very good for me. Much of the hotel... More 

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Piper W, Sales Coordinator at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for your feedback. We are thrilled that you had a pleasant stay with us. We have changed how we are renovating the hotel to closing on one wing at a time to minimize any noise or construction dust, and we expect all construction to be completed by this summer. Thank you again and we hope to see you... More 

1 review
1 of 5 stars Reviewed November 17, 2014 via mobile

AWFUL. Turned down bed to find fresh stains and hair. Given new room, upstairs, elevator not working. Dark, creepy corridors. TV old school. Shower head too high. Afraid to walk on carpet without shoes on. I'm 57 years old, stayed in lots of hotels and this is the first time I ever complained and felt a review was necessary.

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Piper W, Sales Coordinator at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for your feedback. We apologize for your experience with one of our rooms. The elevator has been repaired and we have spoken with our housekeeping staff about making sure each room is cleaned as thoroughly as possible. Thank you again and we hope to see you back soon! More 

Fullerton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 21, 2014

Had a hard time finding the hotel...the sign outside is for the Shilo Hotel. Check in process took a while. Only one person working at the front desk. He was very helpful. Upon getting into my room, my key didn't work, so I had to go back to the front desk for a new key. No soap to wash my... More 

Was this review helpful? Yes 1
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