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Diamond Bar Inn & Suites

2.5 of 5 3200 Temple Ave, Pomona, CA 91768 (Formerly Shilo Hotel Pomona - Diamond Bar)
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Diamond Bar Inn & Suites
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Diamond Bar Inn & Suites
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43 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Temecula, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 13, 2014

I stopped by the Inn for just one night , Nice staff . The room was nice with good bedding and nice comfort. Breakfast was minimal however fine with me . Overall a good stay . Will stay again during January as it is close to Cal Poly .

Was this review helpful? Yes 1
Phoenix, Arizona
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 3, 2014

Nothing special on the inside, but it was a clean room. There is not much signage to tell you the name of the hotel because they are going through some sort of franchise change. Plenty of parking....except on Friday or Saturday night. Apparently there is a night club on site that requires police and security presence. You have to prove... More 

Was this review helpful? Yes 1
San Mateo, California
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 21, 2014

This hotel is conveniently located on Temple Ave. just off the I-57 exit, and near Cal-Poly Pomona. The price is right, and the staff was extremely accommodating. Sitting around the pool, which is located in an inner courtyard is very pleasant. My room had a small fridge & a microwave, which was very good for me. Much of the hotel... More 

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1 review
1 of 5 stars Reviewed November 17, 2014 via mobile

AWFUL. Turned down bed to find fresh stains and hair. Given new room, upstairs, elevator not working. Dark, creepy corridors. TV old school. Shower head too high. Afraid to walk on carpet without shoes on. I'm 57 years old, stayed in lots of hotels and this is the first time I ever complained and felt a review was necessary.

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 21, 2014

Had a hard time finding the hotel...the sign outside is for the Shilo Hotel. Check in process took a while. Only one person working at the front desk. He was very helpful. Upon getting into my room, my key didn't work, so I had to go back to the front desk for a new key. No soap to wash my... More 

Was this review helpful? Yes 1
San Diego, California
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 21, 2013

My boyfriend I and stayed here recently because he had a dental exam scheduled very early for the next morning nearby and we didn't want to be late. We checked in around 5 pm and grabbed lunch across the street; the location was very convenient because it was near a gas station, fast food and a drugstore all within walking... More 

Was this review helpful? Yes 6
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 19, 2013

I spent a week here while attending an event at the Fairplex; had plenty of opportunity to observe and evaluate. First, the front desk staff no matter the day or time of day, are professional, knowledgeable, and friendly. Second, the hotel is tired, but clean. Overall, I felt security was not adequate. The security seemed especially in adequate on Friday... More 

Was this review helpful? Yes 2
Phoenix, Arizona
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 22, 2013

This place is almost always under $80, so for the price I think it is average. Like most hotels I review, this one is pet friendly. I have stayed at this property three times over the last year and have had really good experiences to 'what is the staff thinking' experiences. Rooms are large so having two dogs with me... More 

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Santa Barbara
Top Contributor
58 reviews 58 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed June 12, 2013

According to a management review, Shilo Inn granted them a temporary Shilo franchise agreement with the understanding they must provide the same level of cleanliness & friendliness that Shilo Inns is so well known for. Unfortunately this does not appear to be happening. Pros -Chris at the front desk. -Allowing early check in due to room being ready. Some properties... More 

Was this review helpful? Yes 2
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Additional Information about Diamond Bar Inn & Suites

Address: 3200 Temple Ave, Pomona, CA 91768 (Formerly Shilo Hotel Pomona - Diamond Bar)
Location: United States > California > Pomona
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Diamond Bar Inn & Suites 2.5*
Number of rooms: 160
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