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Hilltop Suites Hotel

3101 Temple Ave, Pomona, CA 91768 (Formerly Shilo Inn Suites Hotel Pomona Hilltop)
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89 Reviews from our TripAdvisor Community

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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (89)
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    (21)
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    (25)
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    (24)
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2 reviews
1 of 5 stars Reviewed 2 days ago NEW

The bathroom door fell off it's hinges, two screws holding it. I though I was going to die in the elevator. Smells of paint everywhere. On a positive note, the A/C worked. Oh yeah one floor is gutted. STAY AWAY! !!

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Phoenix, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 24, 2015

First of all, you have to drive an obstacle course to find the lobby; it's in the back of the hotel just past 30 "compact only" parking spots too small for an actual compact car. After a 20 minute check-in (I was the only guest standing there) we made it to the room. It had to be 90 degrees in... More 

Was this review helpful? Yes 1

Travelers are raving about these Pomona hotels

La Verne, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 21, 2015

It was great when it was Shilo Suites and I have amazing memories but that place is long gone. DO NOT STAY HERE! RUDE, UNPROFESSIONAL, IMMATURE STAFF! The only guests I saw looked like trashy strippers and when you drive up, it looks dark and abandoned. I didn't make it to the room.

Was this review helpful? Yes 2
Las Vegas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 18, 2014

First checked in on 11/14/14. NO ONE was at the Hotel which should be a warning after Shilo sold it. Restaurant is closed for remodeling for the last 2 months. Black mold in the bathroom caused us to change rooms the next day due to the smell. No alarm clock in the room. Beds were comfortable though. Their idea of... More 

Was this review helpful? Yes 1
Honolulu
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 29, 2014 via mobile

We truly love this hotel. Very good location. Classical building, old photographs on the wall and classic elevator... So beautiful hotel. Like other reviews says bathroom is old and tiny. My house is old as this hotel so I get used to the small bathroom or tiny tiny sink. I will stay again. Thank you!

Was this review helpful? Yes 1
Henderson, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 15, 2014

A hotel that I honestly do NOT feel comfortable to take my shoes off at all in! The carpets are stained & dirty looking, t.v.s are circa mid 80's, the ceilings are water stained, the bed covers are faded and look like other microbes are living & procreating in them, there is brown paint all over the cabinets to cover... More 

Was this review helpful? Yes 2
Pahrump, Nevada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 13, 2014

The Hilltop Suites in Pomona, California was beyond a disappointment. The reservation stated we would have a suite...with a couch, table, chair, coffee pot etc. We had a bed...no ice bucket, coffee pot, couch...not even hand towels and get this, we ran out of Kleenex and were told they didn't have any. NEVER stay there. Restaurant was closed and fire... More 

Was this review helpful? Yes 2
Level Contributor
135 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed January 29, 2014

Because of a last minute cancellation (where we were supposed to stay was undergoing a renovation and it had not been completed), we scrambled to find this place. It is lucky we didn't spend much time.little has been done to remove the hints that it used to be a Shilo. Inn. Make no mistake, it is not. Pool is closed... More 

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Los Angeles, California
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 11, 2013

This is, by far, the worst hotel in which I have ever stayed. To list everything that is wrong will take up more space than the reader might want to endure. Here are a few: Filthy EVERYTHING i.e. microwave, refrigerator, bathroom, swimming pool, bed covers; peeling wallpaper, antiquated TV (with horizontal lines rippling through the picture), the silverware requires cleaning... More 

Was this review helpful? Yes 3
Phoenix, Arizona
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 22, 2013

I stay here while in the area competing with my two dogs in agility. The Shilo Inn and Suites is pet friendly. I had read all the bad reviews but I must say my experience was great! The service was prompt and friendly, the room was clean and the bed was really comfortable which surprised me. Some of the best... More 

Was this review helpful? Yes 1
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