We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilltop Suites Hotel

3.0 of 5 3101 Temple Ave, Pomona, CA 91768 (Formerly Shilo Inn Suites Hotel Pomona Hilltop)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Hilltop Suites Hotel
Management photos View all
Browse nearby
Write a Review

87 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
La Verne, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

It was great when it was Shilo Suites and I have amazing memories but that place is long gone. DO NOT STAY HERE! RUDE, UNPROFESSIONAL, IMMATURE STAFF! The only guests I saw looked like trashy strippers and when you drive up, it looks dark and abandoned. I didn't make it to the room.

Was this review helpful? Yes 1
Las Vegas, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 18, 2014

First checked in on 11/14/14. NO ONE was at the Hotel which should be a warning after Shilo sold it. Restaurant is closed for remodeling for the last 2 months. Black mold in the bathroom caused us to change rooms the next day due to the smell. No alarm clock in the room. Beds were comfortable though. Their idea of... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2014 via mobile

We truly love this hotel. Very good location. Classical building, old photographs on the wall and classic elevator... So beautiful hotel. Like other reviews says bathroom is old and tiny. My house is old as this hotel so I get used to the small bathroom or tiny tiny sink. I will stay again. Thank you!

Was this review helpful? Yes 1
Henderson, Nevada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2014

A hotel that I honestly do NOT feel comfortable to take my shoes off at all in! The carpets are stained & dirty looking, t.v.s are circa mid 80's, the ceilings are water stained, the bed covers are faded and look like other microbes are living & procreating in them, there is brown paint all over the cabinets to cover... More 

Was this review helpful? Yes 2
Pahrump, Nevada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 13, 2014

The Hilltop Suites in Pomona, California was beyond a disappointment. The reservation stated we would have a suite...with a couch, table, chair, coffee pot etc. We had a bed...no ice bucket, coffee pot, couch...not even hand towels and get this, we ran out of Kleenex and were told they didn't have any. NEVER stay there. Restaurant was closed and fire... More 

Was this review helpful? Yes 2
Top Contributor
111 reviews 111 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed January 29, 2014

Because of a last minute cancellation (where we were supposed to stay was undergoing a renovation and it had not been completed), we scrambled to find this place. It is lucky we didn't spend much time.little has been done to remove the hints that it used to be a Shilo. Inn. Make no mistake, it is not. Pool is closed... More 

Was this review helpful? Yes
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 11, 2013

This is, by far, the worst hotel in which I have ever stayed. To list everything that is wrong will take up more space than the reader might want to endure. Here are a few: Filthy EVERYTHING i.e. microwave, refrigerator, bathroom, swimming pool, bed covers; peeling wallpaper, antiquated TV (with horizontal lines rippling through the picture), the silverware requires cleaning... More 

Was this review helpful? Yes 3
Phoenix, Arizona
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 22, 2013

I stay here while in the area competing with my two dogs in agility. The Shilo Inn and Suites is pet friendly. I had read all the bad reviews but I must say my experience was great! The service was prompt and friendly, the room was clean and the bed was really comfortable which surprised me. Some of the best... More 

Was this review helpful? Yes 1
Prescott, Arizona
19 reviews 19 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 16, 2013

This is one of the worst hotels I've stayed in. I've stayed in other Shilo Inns and they were very nice. This one is a dump. The exhaust fan cover in bathroom has never been cleaned. Full of dust. Fire hazard. Restaurant was closed. Maid service very poor. Minimal towels. 1 wash cloth for 2 people. Ice machines were not... More 

Was this review helpful? Yes 1
New Jersey
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 8, 2013

Shilo Inn has two properties across the street from each other, but are advertised as one in the same. The second property goes by "Shilo Inn Hotel-Pomona Diamond Bar." It is more of a motel than hotel. Not very clean, musty smell throughout, handles broken off the VERY small fridge, a small old TV with poor reception and a restaurant... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilltop Suites Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilltop Suites Hotel

Address: 3101 Temple Ave, Pomona, CA 91768 (Formerly Shilo Inn Suites Hotel Pomona Hilltop)
Location: United States > California > Pomona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilltop Suites Hotel 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Priceline so you can book your Hilltop Suites Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shilo Inn Pomona
Pomona Shilo Inn

26 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (10)
Bathroom (2)
Pool/beach area (1)
Hotel & grounds (1)
Other (6)

Management photos: Courtesy of the property manager

All management photos (16)
Dining (2)
Hotel & grounds (9)
Pool/beach area (1)
Room/suite (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay