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Sheraton Suites Fairplex

3.5 of 5 601 W McKinley Ave, Pomona, CA 91768
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Sheraton Suites Fairplex
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Sheraton Suites Fairplex
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226 reviews from our community

Traveler rating
    85
    96
    24
    13
    8
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57
30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Suites Fairplex
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Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2011

Great spacious rooms. good gym/heated pool. Beautiful property in a great setting.

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GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings Familytravels31, Thank you very much for taking the time to write these positive comments about your recent stay with us. At the Sheraton Fairplex, we strive to provide our guests with warm and comforting hospitality and I am pleased that you enjoyed your stay and our facilities. Again, thank you for your time and your kind words. We look... More 

1 review
2 of 5 stars Reviewed February 26, 2011 via mobile

I travel frequently and have been in some great hotels, and I have been to the Sheraton Fairplex three times. For $220 bucks I was expecting the usual free breakfast or some sort of accommodations. After checking with the from desk, I was told breakfast is another 15 bucks a meal. It feels like the hotel is banking on it's... More 

Was this review helpful? Yes
GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings Jesuter: Thank you very much for taking the time to write this response in accordance with your recent stay with us. I do very much appreciate your comment in regards to the nice rooms and friendly staff as we always make every effort to make our guests feel comfortable and welcome. In regards to the rate and breakfast, I... More 

Paola, Ks
2 reviews
5 of 5 stars Reviewed February 8, 2011

This is one of the best hotels in which we have stayed. The staff is friendly and accomodating. The rooms are clean and roomy. we use this as a 'show hotel' for a trade show done annually at the adjacent Fairplex. We block a number of rooms at a very good rate. We've never had a complaint from those staying... More 

Was this review helpful? Yes
GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings honeytothebee: I am so pleased that you enjoyed your stay with us at the Sheraton Fariplex Hotel and Conference Center. We always strive to provide our valued guests with warm and welcoming experiences and I am glad that we continually exceed yours and your group’s expectations. Thank you very much for taking the time to write this positive review... More 

Moorpark
1 review
5 of 5 stars Reviewed February 8, 2011

The staff at the Pomona Sheraton were incredibly accomodating despite how overwhelmingly busy they were. Our room was clean and comfortably slept 5 girls. We were in town for the annual Equine Affaire and we have all decided that we will to stay at the Sheraton again next year.....can't believe we weren't staying there all the prior years we have... More 

Was this review helpful? Yes
GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings horsecrazyblonde: Thank you very much for leaving such a positive comment about your experience with us. I am so pleased to see that we exceeded your expectations during your stay. I have already shared this great feedback with our deserving team members. We really do appreciate the time that you have taken to write this review. On behalf of... More 

Oregon
1 review
4 of 5 stars Reviewed February 4, 2011

22 of us came to Pomona for the Grand National Car Show, Since this was not our first time staying at the Sheraton Suites Fairplex, we knew our rooms and staff would be wonderful, and they were. The BIG problem with this hotel is that management needs to look at adding additional staff when the hotel is full. We would... More 

Was this review helpful? Yes
GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings JennOregon: Thank you very much for taking the time to write this review about our property. We definitely appreciate the loyalty that you have with us for the annual Roadster shows. I apologize that our service did not meet your standards during your previous stay with us. Please be assured that I have taken your comment very seriously and... More 

Seattle
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 16, 2011

As an SPG Platinum member, I am very accustomed to being upgraded at Sheraton hotels. I have stayed at the Sheraton Fairplex many times over the past two years and have been very satisfied. This time was different. Even though I booked my reservation in September, I was not upgraded to the top floor. This also meant there was no... More 

Was this review helpful? Yes 2
GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings geekma, Thank you very much for taking the time to write this review about your recent stay. I am very disappointed to hear about your experience with us. It is embarrassing that we did not meet your expectations during your stay in regards to a room upgrade and the noise level in the hotel. Of course with our loyal... More 

Fremont, California
1 review
5 of 5 stars Reviewed December 28, 2010

My children and I were traveling with our small dog on some urgent business. I knew that Sheraton is a dog friendly hotel from a previous stay at another Sheraton location in Anahiem. We chose the location at the fairplex based on it being a halfway point between the locations we needed to visit during our short stay in the... More 

Was this review helpful? Yes
GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings herpaholic: I really appreciate the time that you have taken to write this wonderful review about your recent experience with us. We are a pet friendly hotel and are happy to provide convenience and homeliness for our guests and their special friends. I will be pleased to share your positive comments with my team members, in particular those from... More 

Delaware
Contributor
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 1, 2010

My daughter and I stayed at this hotel while visiting my grandson at the nearby Pomona College. It proved to be perfect for our needs. Our suite gave each of us privacy when needed and if we could have, we'd have stuffed the Sweet Sleeper beds into our luggage upon departure. As an SPG Gold member, I was given a... More 

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GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings tmm100: I am very pleased to see that you had a great stay with us. I will be happy to share all of your kind words with my team members. The restaurant, Mckinley's Grille has a variety of wonderful selections, which I am glad you enjoyed and we appreciate your loyalty to us as you are a Gold SPG... More 

San Diego
1 review
5 of 5 stars Reviewed October 22, 2010

I've stayed at this hotel off and on for over ten years and it's always a pleasure. Always nice to see the same management "Anna N." and served room service by folks who remember you from the last stay. Jose always has a smile and good room service. The rooms are nice and spacious and the staff is professional. Stay... More 

Was this review helpful? Yes
GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings Ste-wilson: I really appreciate the time that you have taken to write this great review about your recent stay with us. I will be happy to share with Anna, Jose, and our other team members your positive review. We always strive to provide our guests with top-notch and personal customer service and I am pleased that you felt this... More 

Redlands, California
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 27, 2010

We visited this hotel because we were going to an event at the Fairplex, the LA county Fair. I was concerned that we would pay for proximity, but not be close enough, but they assured me that we would. They were right: From our fourth floor room, we could see the pool on one side of us, and the fair... More 

Was this review helpful? Yes
GilbertGM, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings Sophiemichaels, Thank you very much for taking the time to write this wonderful review about your recent stay with us. I am so pleased that you enjoyed your time with us during the fair. We always strive to provide our guests with warm and welcoming stays and I am glad you felt this during your experience with us. I... More 

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Additional Information about Sheraton Suites Fairplex

Address: 601 W McKinley Ave, Pomona, CA 91768
Phone Number:
Location: United States > California > Pomona
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Fairplex 3.5*
Number of rooms: 247
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Also Known As:
Sheraton Suites Fairplex Hotel Pomona
Sheraton Hotel Pomona
Sheraton Pomona
Pomona Sheraton

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