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All 11 Pomona hotels

Sheraton Suites Fairplex

3.5 of 5 Hotel   |   601 W McKinley Ave, Pomona, CA 91768
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81%
Ranked #1 of 11 hotels in Pomona
Certificate of Excellence 2013
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186 people have reviewed this hotel

Traveler rating
    68
    80
    21
    10
    7
See reviews for
46
25
16
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent two nights in this hotel and had a perfect recovery time after our long travel to LA. The restaurant is great and very recommandable. Our room was clean, big and offered every thing a picky guest would need. I liked also the friendly entrance, the shop in the lobby and the well-kept fitness room.

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Alicia B, Sales Coordinator at Sheraton Suites Fairplex, responded to this review

Greetings, Thank you for taking the time to share the details of your stay with us. Our team was pleased to read that you enjoyed your visit. We greatly appreciate your willingness to share your good experience and hope to welcome you back to our hotel sometime in the future. Thank you. Warm Regards, Alicia Balderas More

Philadelphia PA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Our daughter has been at a nearby college for 4 years--and we are sad that we won't have the chance to keep visiting and staying at this wonderful hotel. Lucky for us we found it when she was a freshman. The hotel has actually improved over time--the fitness center was significantly upgraded as well as the concierge lounge. The staff... More

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SheratonFairplexTeam, Customer Service Specialist at Sheraton Suites Fairplex, responded to this review

Greetings PhilaFamily, Thank you for taking the time to review your stay with us. At the Sheraton Fairplex and Conference Center we strive to provide our guests with a warm and welcoming experience each and every time. I am extremely pleased to learn of your continued satisfaction while making us your home away from home. Hopefully you will still visit... More

richmond, va
Top Contributor
58 reviews 58 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a business trip and it is by FAR the best place to stay in the Pomona/Ontario area. The hotel staff are SUPER and very friendly and attentive. The restaurant/bar area is enjoyable and the Manager make sure the service is high quality. The room was comfortable but the furniture was arranged a bit awkward. However, it... More

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Alicia B, Sales Coordinator at Sheraton Suites Fairplex, responded to this review

Greetings, Thank you for taking the time to share your experince with us. Our team was pleased to read that you enjoyed the our service! Your kind words will be shared with our staff as they take great pride in providing comfort for our guests. We also appreciate your suggestions to improve our rooms appreance. Thank you once again and... More

South Florida, Florida
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a very good stay at this hotel, it was clean, neat and comfortable. It was a plus to have a suite, with a living room area to rest and read, coffees, teas, refrigerator, and desk area. Staff was on target, service was excellent.

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SheratonFairplexTeam, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings Alba M, Thank you for taking the time to share the details of your stay with us. The Sheraton Fairplex and Conference Center strives to present our guests with a caring and special journey each and every time out. Our team was pleased to read that you enjoyed the layout of our rooms. Your kind words regarding the staff... More

Lamorlaye, France
Top Contributor
66 reviews 66 reviews
55 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I don't usually write a report whilst still staying in a hotel, but this is my second day out of a 3 day stay and the hotel just really doesn't cut it. Checked in 6.30pm on Monday after a long haul flight from UK. Wanted to sleep so (as always) asked for a really quiet room away from noise. Got... More

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SheratonFairplexTeam, Customer Service Specialist at Sheraton Suites Fairplex, responded to this review

Greetings Ian H, First and foremost I would like to thank you for taking the time to review your visit with us. At the Sheraton Fairplex we strive to provide our guests with a comfortable and pleasant experience each and every time out. As our location sets high standards, I am embarrassed to learn that not only was your stay... More

Yorktown, Virginia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 7, 2014

I just stayed at this Sheraton for a business event. The rooms are very nice, spacious if you will. Clean and tidy all around. However, the on site restaraunt was a bit over priced and the food wasn't up to par. My event included the Farplex as a whole. I was able to visit the NHRA Motorsports Museam there. Now... More

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SheratonFairplexTeam, Customer Service Specialist at Sheraton Suites Fairplex, responded to this review

Greetings BrianRules, First and foremost thank you for taking the time to review your visit with us. I am pleased to read that you enjoyed your experience as we strive to give our guests a relaxing and welcoming stay each and every time. As we are constantly looking for ways to improve upon our services, we will the issues regarding... More

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

I have stayed in this hotel many times. It is clean and modern. The staff has always been friendly. The suites are very nice, though there can be a traffic jam between the bedroom and bathroom doors, maybe one more sliding door would have been helpful. Rooms ending in 35 abut the service elevator which make a lot of unexpected... More

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New York, NY
Contributor
19 reviews 19 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 6, 2014

The staff at this hotel are superb - front desk, restaurant - everyone was friendly and courteous, and genuine with their approach to guests. The rooms are very spacious, being all suites. What's good: the restaurant - farm-to-table homegrown ingredients. Had breakfast, lunch and dinner and all 3 meals were absolutely delicious, nicely presented and served by some of the... More

Was this review helpful? Yes 1
San Francisco, California
Top Contributor
73 reviews 73 reviews
33 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 29, 2014

I have stayed here every week since April of 2013. Although my client is in downtown LA and has negotiated rates with closer hotels, I chose to drive the extra distance to stay here. This is only the 3rd hotel I have given a full 5 stars to. Strengths: 1. Staff. As consultants, we spend at most 8 days at... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2014

Hotel looks run down from outside, however the owner and staff has done a great job of up keep inside. Hotel room was clean, smelled fresh and had current decor/furniture, best of all, very few stains on carpet and furniture. Bar and restaurant was clean, food was fresh and prepared right, and the staff was responsive. I'd recommend staying here... More

Was this review helpful? Yes
SheratonFairplexTeam, General Manager at Sheraton Suites Fairplex, responded to this review

Greetings TSZB69, Thank you for taking the time to share the details of your stay with us. The Sheraton Fairplex and Conference Center strives to present our guests with a warm and memorable journey each and every time out. I am pleased to see you enjoyed the cleanliness of our location as well as McKinley’s Grille! Your kind words regarding... More

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Additional Information about Sheraton Suites Fairplex

Also Known As:
Sheraton Suites Fairplex Hotel
Sheraton Suites Fairplex Hotel Pomona
Sheraton Hotel Pomona
Sheraton Pomona
Pomona Sheraton
Address: 601 W McKinley Ave, Pomona, CA 91768
Phone Number:
Location: United States > California > Pomona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 hotels in Pomona
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Fairplex 3.5*
Official Description (provided by the hotel):
Located near the 10, 210, and 57 freeways, the Sheraton Fairplex Hotel & Conference Center is close to the Ontario Airport, and offers easy access to all of the Southern California excitement. ... more   less 
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