We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Fairplex Hotel & Conference Center

#1 of 13 Hotels in Pomona
Certificate of Excellence
Hotel website
Hotel deals
601 West McKinley Avenue, Pomona, CA 91768
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Fairplex Hotel & Conference Center
View Map
Add Photo Write a Review

287 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Acton, California, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Will start by saying my family of 3 had an enjoyable stay here last year in 2015. This year, I reserved a room months ahead of time w/a very different result:(. I'd asked for an early check-in at 1pm, but we got there at 11:30am and went to see if our room, a 2 bed suite was ready. It wasn't,... More 

Helpful?
Thank iluvslo
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

We would like to thank you for your feedback as it is not an experience that we pride ourselves on being responsible for. I would encourage you in giving our team another opportunity to showcase the level of service and comfort we know we can deliver. As each hotel has its benefits but yet challenges, ours is the location of... More 

Moorpark, California
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Average looking hotel from the outside but quite well appointed, well designed suites. Maid service not so good. Suite reserved for three but coffee service left (coffee, cups, and glasses supplied for two). Although tip was left for maids with a note asking for service for three, it was not provided until complainant made to front desk. Restaurant was pretty... More 

Helpful?
Thank Teddy452014
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Teddy, We thank you for your valuable feedback about your recent experience with us. Our team does take all feedback as a gift to improve each guest experience and yet we apologize that we did not meet nor exceed your expectations. Please know each department understands the importance of the time you took to share with us. We do... More 

sammamish
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This is work. The rooms are clean, but dated. The whole place seems a tad tired. This is work. There are some large rooms that you can pack people into. Thus, a Convention Center. This is work. The food is average, but not expensive. It will fit onto a expense report. The room had two TVs, with a very strange... More 

Helpful?
Thank jpr21
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi there, Thank you for your review! We are in the process of room renovations for our entire hotel which we are very excited to roll out and we hope, if you stay with us again, that you will find them pleasant. Your feedback is valuable to us and we will pass it along to our team. Thanks again! More 

San Francisco, California
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice but not very fancy hotel. Rooms are very nice, actually a suite with little bit awkward design. Beds were extremely comfortable as well as sofa bed was also good. We were there during xmas, and the pathways & lobby was nicely decorated with lights & tree. Wifi was super fast and included free of cost as SPG member. However,... More 

Helpful?
Thank SFOTraveller10
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi there! Thank you for your review. We're glad you enjoyed your holiday decor, it's one of our favorite times of the year! Thank you for your feedback on our rooms and the elevator. We have taken your comments back to our staff, as we are always looking to improve. Thanks again! More 

Washington DC
Level Contributor
554 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Twice not perfect, but clearly making every effort to be a great hotel. The location is ideal for most purposes, inland or coastal from one point of departure. Of course, anything at the Fairplex is extremely convenient. The back parking lot leads directly to a walk-in gate entrance open for many events (best to use if you've already obtained tickets).... More 

Helpful?
Thank Kauai-Biz-Traveler
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for the review! We are glad you found our staff to be courteous and that you enjoyed our breakfast buffet! We are always looking to improve guest experience and appreciate any and all feedback. We hope to see you again on your next trip! More 

Phoenix, Arizona
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 9, 2016 via mobile

Good location if you are in the Pomona area for any business. All rooms are suites. Fold out couch is very uncomfortable. Hotel is old with its furniture in the rooms and bathroom drain and sink needs a fix. Room service food wasn't that great. Surprised this is considered a Sheraton.

Helpful?
Thank 433pkk
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for your feedback! We appreciate you taking the time to share your experience with us. We are in the process of full guest room renovations and would love for you to enjoy our new suites the next time you are in town. We have shared your comments with our team. If you would like to share any additional... More 

Las Vegas, Nevada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 7, 2016

Rooms are nice and spacious - we got a suite. Bedding was fabulous - very comfortable, soft and cozy. Room service was excellent. Great place to stay if you are just traveling but not a vacation resort.

Helpful?
1 Thank Lisa W
A TripAdvisor Member
5 of 5 stars Reviewed January 5, 2016 via mobile

My husband and I stayed here one night on our way to our honeymoon. We both loved our stay there. The staff was great. They were courteous, professional, and helpful. The food was amazing. The staff sent up a bottle of champagne to congratulate us. We would definitely stay again.

Helpful?
1 Thank A TripAdvisor Member
Fred k, Director of Sales at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello, Congratulations!!! The Sheraton Fairplex Hotel TEAM are so happy that you and your husband had an enjoyable experience! Thank you for taking the time to provide us your feedback and memorable experience as I will share with the TEAM! We look forward to your return. Take care and have a fun time on your honeymoon. Respectfully, Fred Kokash More 

San Francisco, California
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 4, 2016

I wasn't sure what to expect when I arrived in Pomona, but I had a pleasant stay at this location. The room I had was huge with a giant, comfortable king bed and a spacious bathroom. There was a mini living area as well (couch, TV, tables, etc). I went downstairs to use the computers and print forms, which was... More 

Helpful?
2 Thank audreyeso
Fred k, Director of Sales at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you Audreyeso for your feedback as we are very happy that you enjoyed your experience at The Sheraton Fairplex Hotel & Conference Center. We do take pride in the added value of our all suite hotel and Link @ Sheraton for computer use in addition to our Club Lounge. You are correct the restaurants near by are fantastic, but... More 

East Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 12, 2015

Every year our family stays at this hotel while attending the LA Fair. The rooms are okay and the amenities are nice, plus it adjoins the fairgrounds. This year, when we checked in the front desk demanded a $200 cash deposit IN ADDITION TO the $515.72 already authorized on my card. When we checked out they refused to give back... More 

Helpful?
1 Thank PaulDumont
Aaron H, Marketing Team at Sheraton Fairplex Hotel & Conference Center, responded to this review

Dear guest, thank you for taking the time to review our hotel. We apologize that your experience was inconsistent as this is not representative of how we typically operate. We will make sure that this information gets forwarded to the appropriate team so that our high quality standards are being upheld. We hope to have another chance to improve upon... More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Bathroom (3)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Pomona
2.3 mi away
Comfort Inn Pomona
Comfort Inn Pomona
#2 of 13 in Pomona
4.0 of 5 stars 40 reviews
2.9 mi away
Doubletree Hotel Claremont
2.6 mi away
Hotel Casa 425
Hotel Casa 425
#1 of 5 in Claremont
4.5 of 5 stars 204 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Hilltop Suites Hotel
Hilltop Suites Hotel
#10 of 13 in Pomona
3.0 of 5 stars 92 reviews
3.8 mi away
BEST WESTERN San Dimas Hotel & Suites
3.6 mi away
Holiday Inn Express San Dimas
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay