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Extended Stay Deluxe Pleasanton


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Reviews you can trust: Business

59% Do not recommend
3.5 of 5 stars 13 reviews
Excellent
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Average
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By trip type
Business (13)
Couples (0)
Friends getaway (0)
[ Date ] [ Rating ]
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4 of 5 stars
tonyend   2 contributions
Long Beach, CA
Oct 31, 2009 | Trip type: Business

I stayed here for 6 months in 2008 and would do so again. I was in the area on business, but I also had my wife and toddler with me most of the time. The staff (both front desk and cleaning) were alway nice, knowledgeable, and accommodating. They always, unless busy with a customer, would greet me when leaving and... more

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3 of 5 stars
California411   1 contribution
Dublin, CA
Oct 24, 2009 | Trip type: Business

Pros - 1. Amazing management, very friendly, and accomodating - kindly offered to fax & print when needed. 2. Unlimited hot water with super shower head. 3. Comfortable mattress - a real plus for a long stay. 4. Soothing A/C - easily regulated with wall thermostat. 5. Helpful room darkening window treatments - great if you work night shift like... more

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5 of 5 stars
KK7275   7 contributions
US
Jun 12, 2009 | Trip type: Business, Solo travel

I stayed here for a month. It was a business trip and was here for a month. The hotel room is well suited for longer stays. They have a full fledged kitchen with utensils for dining and cooking. There is a desk it is convenient for using the laptop. There is a laundry on site which was very convenient. The... more

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2 of 5 stars
bayside99   1 contribution
Pleasanton, CA
Apr 25, 2009 | Trip type: Business, Solo travel

Although the furniture and decor is much nicer than a standard Extended Stay hotel, it has the same dirt and grime so characteristic of this chain. The cabinet above the frig is full of mouse droppings, there is grime built up on the switch plates and microwave buttons, and the carpet has not been steam-cleaned since the hotel opened, judging... more

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2 of 5 stars
WhineSnob   1 contribution
Santa Rosa, CA
Feb 24, 2009 | Trip type: Business, Solo travel

I'm glad I was only here for one night! If you are staying more than one night and want daily maid service, you will be charged extra. If you want internet access - at all - you will be charged extra. The hotel is unkempt. My room had patches in the door and walls, none of which had been painted... more

Management response from
Manager-PLS, Hotel Manager

"I recently received a copy of your review of the Extended Stay Deluxe Pleasanton - Chabot Dr.. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why...

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5 of 5 stars
coolhand1952   1 contribution
Stone Mountain, GA
Feb 19, 2009 | Trip type: Business, Solo travel

Great service, great location, friendly staff, nice cozy rooms..very clean area!! Close to restaurants more

Management response from
Manager-PLS, Hotel Manager

"I would like to personally think you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Pleasanton - Chabot Dr.. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we...

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1 of 5 stars
Kthorfin   1 contribution
Seattle, WA
Jun 23, 2008 | Trip type: Business, Solo travel

I would not reccomend staying at this hotel. The first issue i had was being put in a smoking room, the reason i was put in the room is because there were none others available. After reserving a room weeks in advance, wouldnt you think you'd be put in a non smoking room? After the first day i realized there... more

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3 of 5 stars
Maxine_8   1 contribution
Northern California
Jun 5, 2008 | Trip type: Business, Solo travel

This hotel was in a perfect location for my business trip - it was also close to restaurants and easy access to the freeway. It was in a safe area, and I felt safe during my stay. The room was large, and I had no problem with the wireless connection. I paid a very reasonable price compared to other hotels... more

Management response from
Manager-PLS, Hotel Manager

I’d like to thank you for taking the time to review your stay with us. It was kind of you to point out our exceptional rates, prime location, and safe neighborhood to other travelers. However, I am very disheartened that you were not satisfied with the quality of our accommodation. For that I am truly sorry. I can assure you...

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1 of 5 stars
nerdgerl   1 contribution
San Diego
Sep 8, 2007 | Trip type: Business, Family
1/1 found this review helpful

I am so unhappy with our stay at this hotel. We usually stay at the Summerfield Suites next door, which has a full kitchen and a wonderful buffet breakfast each day, but it cost $30 more, and money was tight, so we opted to stay here instead. Big mistake. They advertise there is a continental breakfast of fruit, bagels and... more

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3 of 5 stars
Tom_and_Jeri   1 contribution
Pullman, Washington
Jul 27, 2007 | Trip type: Business, Family

This hotel is OK (see comments at end of review), but it has an apparently persistent problem I also experienced the problem with a reservation for a particular type of room that was not honored. However, after a somewhat spirited conversation with the general manager I was provided an acceptable room for the first night, and then moved to the... more

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Extended Stay Deluxe Pleasanton Also Known As

  • Extended Stay America Pleasanton
  • Extended Stay Pleasanton
  • Pleasanton Extended Stay
Address: 4555 Chabot Dr, Pleasanton, CA 94588