Residence Inn Pleasanton (CA) - Hotel Reviews

Also Known As:: Residence Inn Pleasanton Hotel Pleasanton; Residence Inn Pleasanton Hotel; Pleasanton Residence Inn

Address: 11920 Dublin Canyon Road, Pleasanton, CA 94588

Phone Number:

Region: United States > California > Pleasanton

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access

Hotel Style:

#4 Family Hotels in Pleasanton

Price Range: $

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Redesigned urban-style Suites, Lobby, and Gatehouse with full kitchens and stylish luxuries like granite countertops & 37” HDTV’s. Located adjacent to I-580 & I-680, close to BART, local business parks, and walking distance to Stoneridge Mall. Our pet-friendly hotel offers complimentary in-room high-speed internet and complimentary full hot breakfast buffet served daily & evening Social Hour (Monday - Thursday) to provide you a light meal with beer, wine and soda. ... more less

Reservation Options:: TripAdvisor is proud to partner with Marriott, Expedia, Travelocity, Booking.com, Venere, Hotels.com, Cheap Tickets, Stentorian NV, Priceline, Agoda and Tingo so you can book your Residence Inn Pleasanton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

hulagirl90

Fort Wayne, Indiana

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

4 helpful votes

“Perfect for business or with family”

Reviewed June 4, 2013

This is what you would expect from most Residence Inn's - with free WiFi and breakfast. The workout room is nice as well (located in the main building if you want to request a room there for easier access). The pool is outside, along with a tennis court and nice gas barbeque grill area for customers to use. What I... More

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Dear hulagirl90, Thank you very much for your review and feed back. I am thrilled you enjoyed our suites, complimentary breakfast and WIFI, as well as our convenient location to shopping and all the great things to do in our area. I apologize your TV did not work and was not attended to when you reported it. I will work... More

susan-lincoln

Lincoln, New Hampshire

Contributor

17 reviews

Reviews in 7 cities

1 helpful vote

“Good Location”

Reviewed April 7, 2013

Typical room and grounds. Easy to find and good home base for a vacation in the Bay area. Free WiFi is a plus. One bedroom unit with kitchen good size and worth the few extra dollars over a basic hotel room when traveling for more than a night away.

Dear susan-lincoln, Thank you for being our guest and I am pleased to hear you enjoyed our spacious suites and complimentary WIFI. Please consider our hotel for future stays should your travel plans include a trip back to the Pleasanton area. Sincerely, Debbie Gudmundson, General Manager Residence Inn by Marriott-Pleasanton, Ca d.gudmundson@pleasantonri.com email 925-227-0500 x535 phone More

jezebel9bce

Dublin, CA

Senior Contributor

22 reviews

15 hotel reviews

Reviews in 15 cities

17 helpful votes

“Very comfortable stay”

Reviewed March 31, 2013

Enjoyed our stay at Residence Inn. Location is great, very close to the mall and major freeways. Breakfast includes a great selection and they also offer hospitality hour Mon-Thu. Room is quite big and includes all necessities to eat in. Free WiFi is available and the speed is good. Room included a pull out which worked out well for my... More

Dear jezebel9bce, Thank you for your comments and I am thrilled you enjoyed your stay. I am pleased to hear how you enjoyed our spacious suites, complimentary daily breakfast and weekday social hour meal events, as well as our complimentary high speed internet access. The Pleasanton area has so much to offer including shopping at nearby Stoneridge Mall, we hope... More

TDCullison

Fairfield, California

Senior Reviewer

7 reviews

Reviews in 5 cities

2 helpful votes

“Great week-end getaway for Bay Area”

Reviewed March 30, 2013

The Residence Inn in Pleasanton, CA not only has a nice location convenient to the San Francisco Bay Area, but it provides a nice value as well. Primarily a business hotel, the property frequently offers discounted week-end rates for stays covering Thursday-Sunday. As with all Residence Inns, the suites are large, with kitchens, (some) fireplaces, and include full buffet breakfast... More

Dear TDCullison, Thank you for your kind review and for being our guest. I am pleased to hear that you enjoyed your suite with kitchen, the complimentary daily breakfast and our convenient location. We appreciate your business and look forward to the opportunity to welcome you back should your travels bring you back to the Pleasanton area in the future.... More

mommyclaire

Granite Bay, CA

20 reviews

14 hotel reviews

12 helpful votes

“Under construction but still a good place to rest our heads”

Reviewed March 18, 2013

We went to the Pleasanton Residence Inn while attending a marching band competition. The room was well appointed with more than enough glasses, silverware, plates and small appliances. There was a welcome basket with coffee, tea, and some small snacks. That was very nice. The staff was lovely, and although they were going through some remodeling it didn't interfere with... More

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Dear mommyclaire, Thank you for your kind praise of our hotel during your recent stay. We are pleased you enjoyed our spacious suites and kitchen amenities including the welcome kit. I am glad you were able to enjoy our complimentary breakfast with your family. Thank you for being our guest and we hope you choose our hotel in the future... More

kelly b

Arlington, Virginia

Top Contributor

75 reviews

24 hotel reviews

Reviews in 32 cities

49 helpful votes

“Great service, overall good experience”

Reviewed March 16, 2013

As expected at any Marriott, this Residence Inn had terrific customer service. They supplied us with an extra blanket at a moment's notice, and were quick to make sure that everything was up to satisfaction. I didn't swim in the outdoor pool because it was chilly outside, but I saw a group of people out there at night, so it... More

Dear Kelly B, I am thrilled that you had a pleasant stay with us and were able to enjoy our complimentary breakfast during your trip. You may have missed it, but we do indeed have an outdoor hot tub next to our pool, which is heated and open year round. Thank you very much for your feedback and we hope... More

candrilee

3 reviews

“Nice hotel, nice services, and strategic.”

Reviewed February 15, 2013 via mobile

Tonight is the fifth night i stayed here. Im on business trip and the hotel given us shuttle ride to my destination. And the location is very strategic, just 10 minutes from stoneridge. The staff really helpful. Love it!

Dear candrilee, Thank you very much for your repeat visits and positive feedback on our hotel! We appreciate your business and I will share your praise with our team. Best regards, Debbie Gudmundson, General Manager Residence Inn by Marriott-Pleasanton, Ca d.gudmundson@pleasantonri.com email 925-227-0500 x535 phone More

MavisJarvis

15 reviews

5 hotel reviews

Reviews in 8 cities

“Location excellent!!”

Reviewed January 18, 2013

Fantastic place! Comfortable beds! Upgraded decor! Mall is across street! Great restaurants within walking distance! Would stay here again! Highly recommended! Spacious rooms! Kitchen furnished. Close to several airports. Convenient parking.

Dear MavisJarvis, Thank you your praise and we are glad you enjoyed your stay with us. We appreciate your business and hope you will consider us again if your travel brings you back to the Pleasanton area in the future. Sincerely, Debbie Gudmundson, General Manager Residence Inn Pleasanton, Ca d.gudmundson@pleasantonri.com email 925-227-0500 x535 phone More

jtcadv

Bangkok, Thailand

10 reviews

7 hotel reviews

16 helpful votes

“Horrible Customer Service/Bad Location/Generally Untidy”

Reviewed December 14, 2012

I have been traveling extensively lately and have stayed in quite a few longer-stay hotels, including 4-points by Sheraton and Residence Inns elsewhere. While the rooms, seemed ok and the size of the rooms were very adequate the furniture was a bit worn and the shared areas of the hotel (i.e. the lobby and eating area) seems a bit out... More

Dear jtcadv, I appreciate your feedback regarding your stay and I do apologize for the problems you encountered. I will share your comments with our front office and housekeeping teams to make sure they do not happen again in the future. If you have any additional details you would like to share, please contact me directly. Sincerely, Debbie Gudmundson, General... More

mamason

California

28 reviews

28 hotel reviews

Reviews in 21 cities

22 helpful votes

“This RI missed the mark”

Reviewed December 5, 2012 via mobile

I've stayed at quite a few Residence Inn's and have always had great stays. This time was not so good. The staff was very friendly & helpful, however the room was worn/dirty. The furniture is looking pretty worn and the bathtub was disgusting. There were rust stains all over the bottom of the bathtub. It is beyond me how someone... More

Dear mamason, Thank you for your candid feedback on your recent stay with us. I am pleased our staff provided you with good service during your time with us. I apologize that the bathtub and other furnishings were showing wear and that impacted your stay. We do have maintenance/renovation plans for our bathtubs and for some of the furniture in... More

1-10 of 54 reviews

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Residence Inn Pleasanton Hotel

Residence Inn Pleasanton

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