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Residence Inn Pleasanton

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11920 Dublin Canyon Road, Pleasanton, CA 94588
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1 room 1 guest
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Residence Inn Pleasanton
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (30)
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A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Its our first time in the area and we chose to book at Residence Inn because the price was just right and had all the comforts we were looking for. Upon arriving, guest check in was swift and we were greeted well by the front office team. Their manager was very accommodating and even suggested nearby must see places me... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Thanks for your positive response, your feedback is appreciated! It looks like everything is to your liking so far, but if we can assist with anything at all, please let us know! More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

Im very impressed on how clean our room was. We brought our 2 yr old son with us, so i was happy that there was a fridge for my sons milk and a sink to wash his bottles in our room. The staff are very nice/friendly and always ready to help. Definitely staying here again on our next visit.

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, I'm happy to hear that we were able to accommodate your needs during your vacation and would like to thank you for sharing your experience during your stay. Keep us in mind when your travels bring you back in the area. More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

From beginning to end it was a wonderful experience and a great stay at this Residence Inn! Upon checking in, I was greeted by the front office manager warmly, a little small talk but none too cloying. She then set up my room key and called someone (Kyle, very friendly) to help me with my luggage. I like the toiletries... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi DG, Thank you for your wonderful review and your compliment to Kyle, our staff is our number one asset and we appreciate it a lot when guest puts time to let us know how well we did. I'm very delighted to know that your stay was comfortable and we hope to see you again on your next visit. More 

Gorey, Wexford, Ireland
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was staying in the residence Inn for two weeks whilst on training in Pleasanton. This was an ideal location as it was only a 15 minute walk to my workplace and a 10 minute walk to the nearest mall where you can get dinner and go shopping. I'd never been to the states before, so my first impression of... More 

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ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi Chris, We appreciate your feedback during your most recent stay and we are very delighted to know that your stay was comfortable. Keep us in mind as we'd love to accommodate you again in your next visit. More 

Northern CA
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I was part of a corporate team moved here after staying at the horrendous Extended Stay in San Ramon. While it meant a longer drive to our meeting, it was worth staying here. Friendly staff and my room was terrific! I was traveling on my own, but was given a two bedroom suite, complete with a living room. Everything was... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Thank you so much for a wonderful review and we are very delighted to know that your stay was perfect. See us again when your travels bring you back in our area. More 

Brentwood, California
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here while I was having my car serviced at a nearby dealership. Rooms are very outdated and are in need of a serious remodel. Bathrooms were very clean and bed was comfy. Don't think I'd stay here again.

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi Sandra, I apologized sincerely for not meeting your expectations during your recent stay and we thank you for the feedback. Cleanliness and services are our top priority and I'm glad that we were able to deliver upon your stay. However, we want to try and remedy the areas that you are dissatisfied with, ASAP and we regret not having... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I am staying in this hotel from last 5 months and really enjoying my stay. Hotel staff is very cooperative. I consider it as my second home. Kids really enjoying. They provide full kitchen which is very important for me. Really a great hotel.

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Glad to know that your stay is within your liking, if there's anything else we can do to keep your long term stay excellent, please do not hesitate to let me know and as always will try our best to accommodate. Thank you! More 

San Francisco
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here twice for family business. The desk staff always do their absolute best to help travelers, whether it's getting a room even when arriving early or explaining how things work. The 1 bedroom suites are a little small, but it's so handy having a kitchenette and a door that closes on the bedroom. I was impressed that the... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi MystiAnne, Thanks for sharing your experience and we hope that we will continue to be your number one preferred hotel whenever you're in the area. Safe travels for you always! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed for a week at this hotel and the service was really good. The rooms are very nice with good wi-fi connection. Plus the staff is very friendly and helpful. The shuttle and cab service are really good. Food was great and they have an event called "Mix" where they serve complimentary food and drinks. Overall, no complaints.

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi Ashish, Thanks for your awesome comments to our staff, we appreciate your time in sharing your experience from your one week stay. We will see you next time and we wish you safe travels always. More 

Naperville, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

The rooms are very nice with a separate bedroom and living room along with a full kitchen with all utensils, cookware, appliances needed for vacation stay. Breakfast was included also along with the mixers on Monday-Wednesday night which had awesome food and drinks all complimentary. Shuttles are also available for free during certain hours but not late night. Note that... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi Jfuizzle, Thanks for a wonderful review, we are very delighted to know that your stay was comfortable and you liked the Mix event that we have here on Mondays to Wednesdays. See you on your next visit! More 

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