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Residence Inn Pleasanton

3.0 of 5 11920 Dublin Canyon Road, Pleasanton, CA 94588
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#3 of 14 Hotels in Pleasanton
83 Reviews 4 of 5 stars
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Residence Inn Pleasanton
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Residence Inn Pleasanton
Residence Inn Pleasanton
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83 reviews from our community

Traveler rating
    35
    27
    13
    4
    4
See reviews for
22
14
7
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We decided to get away for a few days this year and chose an Oakland A's game. We drove to Pleasanton and stay @ the Residence Inn. We loved having the kitchen so we didn't have to leave except when we took Bart into Oakland for the game. Front desk was very nice, gave us a free upgrade. There were... More

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Sacramento, California
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is an easy on-off from I-580. Across from the Stoneridge Shopping Mall and close to major business headquarters. Excellent breakfast and rooms. Good staff attention and friendliness is great.

Was this review helpful? Yes 1
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, We are pleased to know that your stay was comfortable and we thank you so much for taking the time to let us know how we did. We are sincerely working hard to make all our guests stay as comfortable as possible. Your feedback and comments mean a lot our team. Please do not hesitate to contact me directly,... More

Dallas
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel during several business trips. It's quiet and comfortable, especially nice for extended stays. The staff is helpful. It's conveniently located off the freeway, near a mall and area offices. Whenever I'm in the city, I stay either at the Residence Inn or the Marriott hotel next door.

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ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, We are very delighted to know that your stay was exceptionally pleasant. Feedback such as yours help our team to be dedicated, inspired and motivated in ensuring our guest satisfaction at all times. We thank you for your kind words and please do not hesitate to contact me directly, should there be anything I can do for further assistance.... More

1 review
5 of 5 stars Reviewed August 13, 2014

I am staying in this hotel for the last few months and I really love the service and the staff's behavior. Especially Mr. Ralph and Vanessa are very courteous and treat me very special. I like morning Breakfast and the dinner options that are provided complimentary with the stay. This is close to Bart and Hotel's shuttle service is very... More

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ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Thank you very much for a wonderful review, we are sincerely working hard to exceed our guest expectations and we appreciate you allowing us to provide excellent guest satisfaction during your stay. At your service, Vanessa Viray Front Office Manager More

Chennai (Madras), India
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 31, 2014

Our family has stayed in this inn for nine days from 20th July to 29thJuly. Our stay was very pleasant and excellent due to its location, ambiance, cleanliness and comfort. We stayed in a suit with kitchen. The location of the hotel is very near to BART Station and Stone ridge mall. For those who want to visit Sanfrancisco and... More

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ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for taking the time out of your schedule to write us a wonderful review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to accommodate you... More

Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 24, 2014

I'm actually surprised at how much I liked this Residence Inn, and was going to give it 4 stars, but then upped it to 5 when considered against comparably priced accommodations. I stayed here for a week while attending a wedding and conducting business in Silicon Valley. For the price (I got very good deals in the range of $100-120... More

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Thank you for taking the time out of your schedule to write us a great review about your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We appreciate all the... More

Snoqualmie, Washington
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 10, 2014

Stayed here with family on a road trip from Seattle. We spent two nights. One thing I like about Residence Inn is that there is a separate bedroom and nice for a family to spread out after a long day of being together. The location is about a 10 minute walk to the BART station. BART is a 45 minute... More

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for taking the time out of your schedule to write us a very nice review about your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More

Istanbul, Turkey
Top Contributor
73 reviews 73 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed June 29, 2014 via mobile

Residence Inns are known for their amenities and extended stay atmosphere. I would very much recommend them for business and longer stays. The breakfast was well provisioned. There was a nice kitchen. The rooms very good sized and comfy. The staff was nice. There are only social hours Monday to Thursday though. The pool and gym and barbecue areas all... More

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Duarte, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 23, 2014

My family and I stayed here for 2 nights, and it certainly did not disappoint. Room was clean, stocked properly, and in good order. We really enjoyed the complimentary breakfast, as it had hot foods, cereals, yogurt, and hot coffee, among other things. We used the outdoor basketball court, and borrowed the ball from the hotel. Overall, a very comfortable... More

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1 review
5 of 5 stars Reviewed June 5, 2014

Great room, great food, great service from everyone. There is nothing negative I could say about my stay here. I want to add that Alex provided excellent customer service throughout my stay. He was very attentive.

Was this review helpful? Yes
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Additional Information about Residence Inn Pleasanton

Address: 11920 Dublin Canyon Road, Pleasanton, CA 94588
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Pleasanton 3*
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Also Known As:
Residence Inn Pleasanton Hotel Pleasanton
Pleasanton Residence Inn

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