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Residence Inn Pleasanton

3.0 of 5 11920 Dublin Canyon Road, Pleasanton, CA 94588
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Residence Inn Pleasanton
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Residence Inn Pleasanton
Residence Inn Pleasanton
Residence Inn Pleasanton
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99 reviews from our community

Traveler rating
    41
    35
    15
    4
    4
See reviews for
27
16
7
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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antioch
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay here for one night to celebrate my grandson's 8th birthday. he was overwhelmed by the size of our room, with full size fridge, microwave, cooktop, fully stocked tableware, bed, pull out bed. this room/hotel coupled with a movie at the Regal cinema and a dinner at the near by Cheesecake Factory made for a great birthday for a grandpa... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for sharing your hotel experience. We are delighted to hear that your grandson's birthday was enjoyable. This was a great birthday gift! It is true that our kitchen facilities are always popular with families, and “as you mentioned, we are conveniently located near restaurants and a cinema.” Next time you come visit, book a Cheesecake Factory package. More 

Saratoga Springs, Utah
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I will have been here for two weeks this Friday (3 more days). I can say that beyond the included breakfasts and dinner, the staff here is outstanding. I've had interactions with many of them and I would highly recommend it here. Though a little dated in decor, the fact that it's clean and we'll staffed makes up for it.... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thanks for your admirable comments to our staff, we take pride in ensuring our guests to have a comfortable and problem free stay. Please keep us in mind as we hope to accommodate you again on your next visit in Pleasanton. More 

Dublin, Ireland
Top Contributor
76 reviews 76 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the two bedroom apt, which was great to separate the kids. It was January but the pool was heated and warm(California!). The Breakfast was standard hotel fare, and the free meal for guests Monday-Thursday was not gourmet, but when travelling with kids, it was a huge help one of the three nights we stayed there and great to... More 

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ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thanks for sharing your hotel experience and we would love to accommodate your family on your next visit. More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 3 nights in December - turned out to be pretty nice - I really like the room layout with the seperate kitchen and desk area. The room was quiet, clean, and well situated on the 2nd floor. I really like the layout of Residence Inn's and the amenities - free wifi, coffeemaker, fridge, and the thermostat is easy... More 

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ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for sharing your recent experience at the Residence Inn Pleasanton, we are glad to know that you had a comfortable stay and our amenities are very convenient to your travel needs. Happy Holidays and we hope to see you again on your next visit! More 

Ewa Beach, Hawaii
Top Contributor
204 reviews 204 reviews
176 hotel reviews
415 helpful votes 415 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just needed a place to stay in the Bay Area while on the way to Tahoe. This hotel is clean, comfortable, and most importantly, has a great staff. The room was Residence Inn through and through, it was easy to find just off 580 near Stoneridge Mall and Safeway Headquarters. We arrived about 9 on Christmas evening, and the... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for your positive comments! We agree that our friendly staff is one of our best assets! We were happy to host your family on Christmas, and hope that the rest of your holiday went as smoothly. With regards to your comments on disposable plates at breakfast: the restrictions put on businesses in our area regarding water consumption are... More 

San Jose, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here in September 2014 for one night. We enjoyed the hotel and the breakfast and did not notice anything particularly good or bad. this is a well-run residence inn. The hotel is close by to a shopping mall so quite convenient. please note the Safeway right next to the Hotel is NOT a grocery store, it is a... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for sharing your recent experience at the Residence Inn Pleasanton. You are correct, the Safeway Corporate Offices are located across the street from the property, there is a Safeway grocery store a few minutes away. More 

1 review
4 of 5 stars Reviewed December 17, 2014

I like that Marriott residences is conveniently located just a couple minutes walk from the grocery, Bart station and of course our office. If you are not one to walk a couple of minutes though, they also offer free shuttle service anywhere within 5mi. The staff are really nice especially the Filipinos, regards to Kristine.

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for sharing your recent experience at the Residence Inn Pleasanton and we look forward on your next visit. More 

Ohio City, Colorado
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 7, 2014

Stayed here during a combination business/leisure trip. The first thing that's quite obvious is how old this property is. It needs serious updating from the entrance/lobby to the individual rooms. Although a Gold elite member, I was told upon check-in that only two rooms were available, one a handicapped room with no tub, and one with tons of highway noise.... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Please accept our sincere apologies for the noise disturbance caused by the freeway. Unfortunately, our location is very busy and is situated close to the freeway that we are unable to pre-block rooms ahead of time unless it's readily available. We also recently upgraded and doubled our complimentary internet speed and we apologize for not exceeding expectations during your... More 

2 reviews
5 of 5 stars Reviewed December 5, 2014

Centrally located, friendly stuffs, homely atmosphere, clean and quiet (the innerside), tasty breakfast and dinner what else would you require to come back to this place? Added with these are the business center for quick business needs and a convenient shuttle for commuting in need are always a plus. This hotel is located in a quiet place by a mall,... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, We appreciate all the wonderful comments as we work hard to be able to exceed expectations on every guest experience. We are glad that you find our property very comfortable and we wish to be able to accommodate you on all your future travels in the area. Thanks, Vanessa Viray Front Office Manager More 

Schenectady, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 28, 2014

Got a $79 rate for this property. Would gladly stay here again for that rate. Rooms are a bit dated, but front desk was knowledgeable and helpful. Breakfast was a bit chaotic. Not enough tables to handle everyone. Some of the people staying here were a bit rude. More tables might help alleviate the problem. Gym had free weights and... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Thank you for commending our front desk agents, we appreciate your feed back and will definitely work on more extra tables and chairs that we can fit in our breakfast area to be able to accommodate all our guests. Sincerely, Vanessa Viray Front Office Manager More 

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Additional Information about Residence Inn Pleasanton

Address: 11920 Dublin Canyon Road, Pleasanton, CA 94588
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Pleasanton 3*
Number of rooms: 135
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Also Known As:
Residence Inn Pleasanton Hotel Pleasanton
Pleasanton Residence Inn

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