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Residence Inn Pleasanton

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11920 Dublin Canyon Road, Pleasanton, CA 94588
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Best prices for: 1 room 1 guest
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Residence Inn Pleasanton
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Temple, Texas, United States
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The front desk and management staff are courteous, friendly and welcoming. Expect to be greeted by name if you are on an extended stay, which is not a common touch in many properties. The rooms are fairly spacious and have been updated in recent years with granite countertops and newer furnishings. As is very common throughout the Marriott brand, housekeeping... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you very much for all your great comments, we appreciate your feedback and we hope to serve you again when your back in the area. More 

auckland, nz
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Really enjoyed the stay, great room, comfortable bed, lovely pool, helpful and polite staff and great shuttle service. Loved the evenings you had with the wine and beer and socialising. Will definitely stay again! Thanks so much, keep up the great work!

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for your amazing comments, we just recently change our social hour to the Mix and is very happy to know that it is positively received by our guests. We hope to see you again when your travels bring you to Pleasanton. More 

Tucson, Arizona
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a really nice place to stay. The kitchen is very large and would be a big plus if you are staying a couple days. Breakfast was way better than many. We were there on an afternoon when the hotel hosted a social hour with really, really nice food (edamame, egg rolls, great spread of fresh vegetables. All at... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you so much for a wonderful review, we are glad to know that you enjoyed your stay. We hope to see you again on your next visit. More 

Melbourne, Australia
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here a couple of weeks after much deliberation over Marriott next door, Four Points, and Hyatt in Dublin. In the end, we decided for RIP (unfortunate initials) because of the kitchen it had for a long stay. It was the best decision for us as we had a small child in tow. Our stay was very comfortable and... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thanks for your positive response, we appreciate your comments to our staff and we look forward for another great stay in the future. More 

Pleasanton, California
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

Kristie at the front desk is exemplary of the friendly and helpful staff here at the Pleasanton Marriotts Residence Inn; it truly is a more than Pleasant experience when you stay here. Excellent! Everything you desire in a hotel stay!

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thanks for your positive response, your feedback is appreciated! It looks like everything is to your liking so far, but if we can assist with anything at all, please let us know! More 

Albuquerque, New Mexico
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel is older and needs some updating. But the kitchenette makes it worth it. But our room had really dirty carpet. The carpet hasn't been cleaned in a long time. The room also had a really bad musty odor , we discovered it came from the drain in the kitchen sink. also the faucet in the bathroom leaked all... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for the feedback on your stay thus far – we want to try and remedy the areas that you are dissatisfied with, ASAP. Without your name/room number we can only reach you here, please call the front desk and let us know where we missed the mark and how we can help turn your stay around! More 

Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 31, 2015

Stayed here for 2 days with my wife and 10 year old daughter as a stopover to visit San Francisco. Had a car which I did not want to take in SF and I compromised on this place being close to BART. I did not repent that decision though I might have short changed by time in SF. This hotel... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thanks for your positive response, your feedback is appreciated! It looks like everything is to your liking so far, but if we can assist with anything at all, please let us know! More 

Makati, Philippines
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 14, 2015

Staying here for more than 3 weeks now. The front desk and all hotel personnel are super nice and very accomodating. If you need help on anything they would gladly assist you as much as they can. There's a small gym and a pool that is well maintained. Free shuttle service to go around the area when you're bored. Buffet... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thanks for the wonderful comments as we share your positive feed back to our team to serve as a motivating tool to excel in what we do. Very much appreciated :) More 

Leon, Mexico
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed May 10, 2015

Receptionist gave me a quiet room, so I was able to rest without interruptions. Room was clean and comfortable. Room has a small kitchen with a refrigerator where you can keep drinks, fruits, vegetables. Breakfast is acceptable, though repetitive. Happy hour from Mon-Thu is a nice plus, allows you to grab a snack and a drink to enjoy after work.... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you so much for sharing your experience and we hope to accommodate you again on your next visit. More 

1 review
4 of 5 stars Reviewed May 5, 2015

Our experience with this hotel [establishment] has been very pleasant. we never had any problem or misunderstanding with the management. In fact, the Manager, who is like a foreigner is down to earth. He had given us a ride with the shuttle to the Bart Station. Our stay there has been very nice memorable . In fact, all the employees... More 

Was this review helpful? Yes
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for taking your time in sharing your wonderful experience during your stay, we sincerely appreciate your kind words and we look forward again in your next visit. Sincerely, Vanessa Viray Front Office Manager More 

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