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BEST WESTERN PLUS Pleasanton Inn Hotel

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BEST WESTERN PLUS Pleasanton Inn

2.5 of 5
5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
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BEST WESTERN PLUS Pleasanton Inn
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Ranked #8 of 14 hotels in Pleasanton
3.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveler rating
    8
    17
    8
    3
    3
Date Rating
Pleasanton, California, Usa
1 review
“What you would expect. Decent stay for a great price.”
3 of 5 stars Reviewed June 3, 2013

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Review collected in partnership with Best Western

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
June 5, 2013

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Santa Rosa, CA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Convenient Location, but...”
3 of 5 stars Reviewed May 10, 2013

This hotel was clean and the staff was very helpful. The rooms were a good size for two and the hotel was convenient to where we needed to be. The only problem was the noise from the 580 freeway. It kept me awake all night because traffic was constant. I suggest a room further from the freeway and facing westerly.... More

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
June 5, 2013

I personally want to apologize that your stay wasn't as pleasant as it should have been due to the road noise. We appreciate your time and feedback. Management is aware of the noise the 580 causes and are diligently working towards a solution. My team and I appreciate that you found the room to be clean and efficient during you... More

Santee, California
1 review
“Great service”
4 of 5 stars Reviewed February 10, 2013

Stayed here 5 days for work. Not the best room I stayed in. Hyatt Place a mile away has much better rooms and it's not located 20 yds from highway 580 but I was not paying. The Hyatt Place is only $10 more per day. I gave it a high rating only because of the excellent service especially Karen, the... More

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
June 5, 2013

I want to start by thanking you for your honesty and insight into what you thought could utilize some improvements. We recently upgraded our guest rooms with new 37" Flat screen TV and furniture. We are continuously working towards making more improvements to our facility to better satisfy current and future guest. Karen and I appreciate your recognition for a... More

Grass Valley, California, Usa
1 review
“No Surprises”
4 of 5 stars Reviewed February 5, 2013

Review collected in partnership with Best Western

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
June 5, 2013

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Sparks, Nevada
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Best hotel I have stayed at in a very long time!”
5 of 5 stars Reviewed January 29, 2013

I made my reservation through the corporate best western line and was told (by mistake) that you can pay your deposit with cash. That was the only problem I had with this place and it wasnt even thier fault. We arrived to the hotel at around 5:30 in the evening. It is right off the freeway and very easy to... More

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
February 21, 2013

Dear iansgal51510, Thank you for taking the time out of your busy schedule to post your feedback on our trip adviser page, your feed back is important and vital to our day to day operations. We are continuing to try and improve our facilities and accommodations for our current and future guest. there are plans in place to try and... More

Cardiff-by-the-Sea
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
42 helpful votes 42 helpful votes
“Pleasant stay in Pleasanton”
5 of 5 stars Reviewed January 17, 2013

I frequently stay at the BW Pleasanton Inn when in town for business. The value for the area is great! The beds are comfortable with enough blankets...I hate a stingy approach to bedding! I appreciate the double-cased pillows. While the motel is older, it is very well maintained and clean. The staff is outstanding; very pleasant, eager to assist and... More

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
February 21, 2013

Hello Socalbaglady, It is a pleasure to hear that our hard work hasn't been left unnoticed. At the Best Western we strive to provide superior customer service to all. We appreciate your time and loyalty, your feedback is very important part of our business and we thank you for your Trip adviser review. We hope to have the privilege to... More

Pleasanton, California, United States
1 review
“They've Got it All Together and Then More!!!”
5 of 5 stars Reviewed January 16, 2013

Words cannot illustrate the service, hospitality and comfort of this establishment. Five Stars are not enough. Integrity, authenticity of personality and character benchmark this establishment as real people who provide first-class treatment to me and others. Thank You for a restful stay, Best Western and crew. :-D Stryker, Green Beret. USA ARMY

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
February 21, 2013

Wow Stryker, We really appreciate your positive feedback for my team and I.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that when your back in the area your first choice accommodations will be our property. Best... More

1 review
“Great service”
4 of 5 stars Reviewed December 27, 2012 via mobile

Very helpful staff! Big plus! Even helped us with making waffles which we failed horribly at! :) Rooms are clean and have good air conditioning. The location is right next to a really noisy highway though.

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
January 28, 2013

Dear Sammadeta, Thank you for having a moment to share your experience at our property. We appreciate your positive feed back, I'm glad to hear that the staff provided the service that was needed. Hopefully when you return we will be done with the windows so the noise wont be a factor. One again thank you for your time and... More

Pleasanton
1 review
“Next to freeway.”
2 of 5 stars Reviewed December 5, 2012

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Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
January 28, 2013

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I have stayed at this hotel multiple times and each time has been a good experience!..The staff is friendly and will work with you on room issues. I look forward to spending many more nights at this location.

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review
January 28, 2013

Thanks Jose C My staff and I are pleased to hear that you recognized our diligent effort to provide quality customer service. We appreciate you taking the time to provide us with positive feedback. We look forward to having you stay with us again. Best Regards Tim Simpson More

 
 
BEST WESTERN PLUS Pleasanton Inn
BEST WESTERN PLUS Pleasanton Inn
3.5 of 5 stars 39 reviews
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Additional Information about BEST WESTERN PLUS Pleasanton Inn

Also Known As:
Best Western Plus Pleasanton Hotel
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Pleasanton
Pleasanton Best Western
Address: 5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
Phone Number:
Region: United States > California > Pleasanton
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Pleasanton
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN PLUS Pleasanton Inn
5375 Owens Court
Pleasanton, CA 94566
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