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All 14 Pleasanton hotels

BEST WESTERN PLUS Pleasanton Inn

2.5 of 5 Hotel   |   5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
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69%
Ranked #7 of 14 hotels in Pleasanton
A recent review
5 of 5 stars reviewed 4 days ago
Carol R Redding, California
  • Overview
  • Reviews (106)
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106 people have reviewed this hotel

Traveler rating
    33
    40
    20
    8
    5
See reviews for
25
21
9
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Redding, California
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Comfortable & clean room. Friendly and helpful staff. It was the least expensive of the BW Plus in the area. Close to restaurants and the freeway. Only problem is that it is hard to find. Don't follow your GPS if it takes you back onto the freeway. Take the street before Hopyard. :-)

Review collected in partnership with Best Western

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Magalia, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an afternoon party to attend, and the hotel let us check in early, which was greatly appreciated. The bed is comfortable, and we had a chance to use the pool. We had friends who stayed there also, and the hotel kindly gave us rooms close to each other.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear Stephen A., Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the BEST WESTERN Plus Pleasanton Inn we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not... More

Houston, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Conveniently located at the cross section of Interstate I-580 and I-680 with Free Overnight Parking. Within walking distance of a BART station for access into the City of SF and surrounding area. Note that because of proximity to the Interstate, some of the rooms can be noisy at night.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear wbshoaf, Thank you for such an incredibly nice review! Everyone at the BEST WESTERN Plus Pleasanton Inn takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review. We hope to see you again in the near future. Best Regards Best Western Plus... More

White Rock, Canada
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We are confirmed Best Wesyern travellers and this one is LOUD. Right on the freeway. The bed was uncomfortable and the breakfast not up to Best Western standards. The pool area is nice....but your view, starring across the pool, is an on ramp to Hwy 580....not great. And the staff are kinda brutal. I showed up at 5:50 am to... More

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear Laura, Than you Laura for taking the time to provide your feedback about your experience at the property. It appears as though we failed to provide stellar service and accommodations for your needs. We apologize that we were unable to accomplish satisfactory results for you and we strive to improve on the deficiencies that you outlined in you review.... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms are very nice and bed was very comfortable. The receptionist was very helpful and recommend a nice bar that was in walking distance. There are some nice restaurants that are in walking distance too. We would definitely go back.

Review collected in partnership with Best Western

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear mchaplo, Good Afternoon, I'm so happy to see that you took the time to provide our hotel with your feedback. It appears that we are your first contribution, and we thank you for feeling that strong about our facility to let all the other TripAdvisor travelers know how much you enjoyed the property. We are looking forward to your... More

Milpitas, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice place. Not too fancy. Quiet and comfortable room. Though hotel is very near freeway, I-680, our room was quiet. Access to rooms is an outside corridor. Elevators to and from second and third floor . Convenient parking. Some eaterys near by and within walking distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Hello Rose, Thank you for taking the time to provide you feedback on our TripAdvisor page. We are so excited to see that you enjoyed your stay while at our property. My team and I make every effort to provide stellar accommodations and it is very rewarding to us when we hear about the guest having a wonderful experience. We... More

Sanger, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel provides a good bed and a decent breakfast for the busy traveler. The hotel is easily located right next to the 580 freeway and only a block away from a Bart station if you want to take a trip into San Francisco.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear Chris Than you for you review. I'm pleased to see that you took the time out of you busy schedule to provide our hotel with feedback. I see that you were satisfied but not "wowed" and at the Best Western Plus Pleasanton Inn we strive to "wow" every guest that we come into contact with. Please feel free to... More

Sonora, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A little hard to get to (nestled between a boat dealer, the freeway a busy road and a small business center), but very convenient to BART, I580 and businesses. You may want to eat breakfast elsewhere, but the rooms are clean, comfortable and updated.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear Nadya Nadya, It is a pleasure to see that you found our property to be clean and efficient for your needs. I did notice that we weren't able to exceed your expectations and I want to ensure you that your comments have been heard and we are in the process of addressing them. We are currently in the process... More

Killeen, United States
1 review
2 of 5 stars Reviewed July 10, 2014

Hotel is in a good location, but a lot of constructions around the hotel. The lobby is very small and if you need to use the single computer in the business location there is no privacy. Anyone in the lobby can see what you are doing, especially if you are checking email. Rooms have a moldy smell, especially the smoking... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear Aaron Jackson, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Lindon, Utah
Top Contributor
77 reviews 77 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 3, 2014

I frequently visit the Dublin, Pleasanton CA area for business. It is challenging to find a hotel in the area that is under $200 a night and still clean and safe. The BW Plus Pleasanton Inn is under $100 and was an very good experience. The staff was very helpful and pleasant. The location was a little challenging to get... More

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Additional Information about BEST WESTERN PLUS Pleasanton Inn

Address: 5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
Phone Number:
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Pleasanton Inn 2.5*
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Also Known As:
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Pleasanton
Pleasanton Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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