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All 14 Pleasanton hotels

BEST WESTERN PLUS Pleasanton Inn

2.5 of 5 Hotel   |   5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
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Ranked #7 of 14 hotels in Pleasanton
A recent review
4 of 5 stars reviewed 4 days ago
rider1129 Seattle, Washington
  • Overview
  • Reviews (109)
  • Photos (10)
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109 people have reviewed this hotel

Traveler rating
    34
    42
    20
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    5
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26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Seattle, Washington
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived very late and the man at the front desk was super friendly and helpful despite the late hour. The room was nice and big and the property is right off the highway and next to the BART station. If you are a light sleeper, you may notice the noise. There was a decent breakfast in the morning as... More

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Layton, Utah
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We happened on this hotel while driving into the Bay Area. We stopped for some directions and were offered a room at a better rate than we would have had. The rooms were clean and spacious, very comfortable hotel. We found the staff to be extremely helpful and friendly, from the desk, Dave and Kathy, to the breakfast gal (her... More

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Sonora, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights due to my husband having surgery in Pleasanton. When I told the staff why I was there, they immediately gave me a better rate. I guess they had a contract with the hospital, because it was only within 10 minutes of the hotel. They were very pleasant and helpful, even when my key card... More

Review collected in partnership with Best Western

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Redding, California
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Comfortable & clean room. Friendly and helpful staff. It was the least expensive of the BW Plus in the area. Close to restaurants and the freeway. Only problem is that it is hard to find. Don't follow your GPS if it takes you back onto the freeway. Take the street before Hopyard. :-)

Review collected in partnership with Best Western

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear Carol, Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay time and time again. We strive to make you feel at home when you are with us. We hope to see you again sometime here in the near... More

Magalia, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had an afternoon party to attend, and the hotel let us check in early, which was greatly appreciated. The bed is comfortable, and we had a chance to use the pool. We had friends who stayed there also, and the hotel kindly gave us rooms close to each other.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear Stephen A., Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the BEST WESTERN Plus Pleasanton Inn we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not... More

Houston, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

Conveniently located at the cross section of Interstate I-580 and I-680 with Free Overnight Parking. Within walking distance of a BART station for access into the City of SF and surrounding area. Note that because of proximity to the Interstate, some of the rooms can be noisy at night.

Review collected in partnership with Best Western

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear wbshoaf, Thank you for such an incredibly nice review! Everyone at the BEST WESTERN Plus Pleasanton Inn takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review. We hope to see you again in the near future. Best Regards Best Western Plus... More

White Rock, Canada
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are confirmed Best Wesyern travellers and this one is LOUD. Right on the freeway. The bed was uncomfortable and the breakfast not up to Best Western standards. The pool area is nice....but your view, starring across the pool, is an on ramp to Hwy 580....not great. And the staff are kinda brutal. I showed up at 5:50 am to... More

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Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear Laura, Than you Laura for taking the time to provide your feedback about your experience at the property. It appears as though we failed to provide stellar service and accommodations for your needs. We apologize that we were unable to accomplish satisfactory results for you and we strive to improve on the deficiencies that you outlined in you review.... More

1 review
5 of 5 stars Reviewed 5 weeks ago

The rooms are very nice and bed was very comfortable. The receptionist was very helpful and recommend a nice bar that was in walking distance. There are some nice restaurants that are in walking distance too. We would definitely go back.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear mchaplo, Good Afternoon, I'm so happy to see that you took the time to provide our hotel with your feedback. It appears that we are your first contribution, and we thank you for feeling that strong about our facility to let all the other TripAdvisor travelers know how much you enjoyed the property. We are looking forward to your... More

Milpitas, United States
1 review
4 of 5 stars Reviewed July 27, 2014

Nice place. Not too fancy. Quiet and comfortable room. Though hotel is very near freeway, I-680, our room was quiet. Access to rooms is an outside corridor. Elevators to and from second and third floor . Convenient parking. Some eaterys near by and within walking distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Hello Rose, Thank you for taking the time to provide you feedback on our TripAdvisor page. We are so excited to see that you enjoyed your stay while at our property. My team and I make every effort to provide stellar accommodations and it is very rewarding to us when we hear about the guest having a wonderful experience. We... More

Sanger, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 26, 2014

This hotel provides a good bed and a decent breakfast for the busy traveler. The hotel is easily located right next to the 580 freeway and only a block away from a Bart station if you want to take a trip into San Francisco.

Review collected in partnership with Best Western

Was this review helpful? Yes
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Dear Chris Than you for you review. I'm pleased to see that you took the time out of you busy schedule to provide our hotel with feedback. I see that you were satisfied but not "wowed" and at the Best Western Plus Pleasanton Inn we strive to "wow" every guest that we come into contact with. Please feel free to... More

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Additional Information about BEST WESTERN PLUS Pleasanton Inn

Address: 5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
Phone Number:
Location: United States > California > Pleasanton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Pleasanton Inn 2.5*
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Also Known As:
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Pleasanton
Pleasanton Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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