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DoubleTree by Hilton Hotel Pleasanton at The Club

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7050 Johnson Dr, Pleasanton, CA 94588 (Formerly Hilton Pleasanton at The Club)
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DoubleTree by Hilton Hotel Pleasanton at The Club
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DoubleTree by Hilton Hotel Pleasanton at The Club
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118 reviews from our community

Traveler rating
    55
    38
    15
    8
    2
See reviews for
18
28
5
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, South Australia, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you've visited the eastern Bay area / Silicon Valley, you'll know how darned difficult it can be to get reasonable accommodation at a decent price in what I would guess to being the highest occupancy region in world. Yes, I am a Hilton HHonors member. Yes, I rack up the odd point or two. However, this upper mid-market line... More 

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DoubleTree_PTown, CARE VP of Community Relations at DoubleTree by Hilton Hotel Pleasanton at The Club, responded to this review

Greetings Rob N, WOW! What a wonderful review you left us. Thank you! I am glad you had the opportunity to visit the area and choose our property for your stay. We are very proud of our hotel and the staff and appreciate all the kind comments you posted about them. I am sure many fellow TripAdvisor followers will appreciate... More 

CA
Top Contributor
88 reviews 88 reviews
59 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for a weekend. Checkin was smooth without any issues, however we were given a room that was equipped for disability. Since we were not told about this at checkin, we discussed with the manager who immediately passed the onus to the booking site "hotels.com", this is incorrect. Hence the low rating. See below: 1 king bed Entertainment... More 

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DoubleTree_PTown, CARE VP of Community Relations at DoubleTree by Hilton Hotel Pleasanton at The Club, responded to this review

Greetings RajivT, Thank you very much for taking the time to review our property. You mentioned that you received a room that was equipped for disability and that was incorrect. I apologize to you regarding this and that you were not made aware of the room type during check in. Saturdays have a higher demand for standard king bed rooms... More 

cloverdale, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The front desk was very helpful when we asked questions regarding directions, restaurants, etc. They were friendly to our children. The fitness club is amazing! We stayed at the facility for the good guys car show at the local fairgrounds. The lobby and restaurant are very nice. I would say the hallways and rooms need a little upgrading to match... More 

Review collected in partnership with DoubleTree by Hilton

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DoubleTree_PTown, CARE VP of Community Relations at DoubleTree by Hilton Hotel Pleasanton at The Club, responded to this review

Greetings Shanda A, Thank you very much for taking the time to review our property and thank you for choosing us for your stay during the Good Guys Car show. We are very gracious to be the host hotel for the Good Guys when they are in town. I am glad to hear that the front desk team was accommodating,... More 

Ulm, Germany
Top Contributor
355 reviews 355 reviews
264 hotel reviews
417 helpful votes 417 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are modern, refurbished after the Hilton to Double Tree conversion - AC was very noisy which is a important disadvantage (use your ear plugs). Nice pool with Jacuzzi on the backside - even the hotel seems to be just between 2 highways the access isn't so easy. Another disapointment was that they still charge non-status guests the Wifi access.... More 

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DoubleTree_PTown, CARE VP of Community Relations at DoubleTree by Hilton Hotel Pleasanton at The Club, responded to this review

Greetings Joe1968, Thank you very much for taking the time to review our property. We are very proud of our recent remodel and are happy to hear that you enjoyed the room. I do apologize, however for the AC being too noisy for your comfort. I forwarded the comment to our engineering team to resolve the matter. I have also... More 

pleasanton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I spent a Thursday night here for a lecture being held in the hotel on Friday. The staff was quick and helpful in the check in process and I was in my room quickly. It was quiet and very clean. I decided to go to the pool and hot tub......both were empty. Very clean and well laid out. I had... More 

Review collected in partnership with DoubleTree by Hilton

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DoubleTree_PTown, CARE VP of Community Relations at DoubleTree by Hilton Hotel Pleasanton at The Club, responded to this review

Greetings Richard T, Thank you very much for taking the time to review our property. We are very proud of our staff and appreciate all the kind comments you posted about them. I am happy to hear that you enjoyed a good night’s sleep, our Player’s Restaurant and had an opportunity to utilize our out-door pool & jacuzzi, (gotta love... More 

Los Angeles, California
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front desk staff was very welcoming and friendly. Our hotel room was spacious, clean, and felt modern. The public areas were also very clean and modern and had a nice vibe to them. The only thing that stopped me from giving this property an "excellent" rating is the fact that the walls are kind of thin and you will... More 

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DoubleTree_PTown, CARE VP of Community Relations at DoubleTree by Hilton Hotel Pleasanton at The Club, responded to this review

Greetings SheilaM1965, Thank you very much for taking the time to review our property. We are very proud of our hotel and staff and appreciate all the kind comments you posted about them. I am happy to hear that you enjoyed your stay and would visit again. Thank you for sharing your comments and recommending our property. More 

Dallas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel in a easy location to get to by car and a complimentory shuttle service to nearby BART Station. Great breakfast, dining and Bar in lobby. Friendly helpful staff provided excellant answers to my questions.

Review collected in partnership with DoubleTree by Hilton

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Top Contributor
69 reviews 69 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Mrs and I have stayed here in the past. It's a nice hotel just off the freeway. Great customer service as you would expect from Hilton. The rooms are nice but as another reviewer has mentioned there is no microwave in the room. The bath was stocked with the usual items. Now for the best part, GREAT BATH TOWELS.... More 

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Des Plaines
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location for access to expressways, if there is no traffic to navigate, you can probably go to anywhere in the Bay area within 1 hour (but TRAFFIC happens!). Our room was nice, but the noise level from outside our room permeated easily into our room. That is the reason for the 90% Hilton standard. We were always tired enough... More 

Review collected in partnership with DoubleTree by Hilton

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Monterey, CA.
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel provided a delightful stay. Friendly service, good value, we ate all our meals here and the best workout facility for free that I have ever used. The property is nice and very convenient. We will stay here again.

Review collected in partnership with DoubleTree by Hilton

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