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All 14 Pleasanton hotels

Courtyard by Marriott Pleasanton

3.0 of 5
5059 Hopyard Road, Pleasanton, CA 94588
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Courtyard by Marriott Pleasanton
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Ranked #9 of 14 hotels in Pleasanton
Most recent review
4 of 5 stars Reviewed January 10, 2013
Zia_Khan Pakistan
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62 reviews from our community

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There are newer reviews for Courtyard by Marriott Pleasanton
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Pakistan
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 10, 2013

Stayed as part of my trip to San Francisco. The rooms were nicely done, front desk was friendly and the lobby was comfortable. Stayed on 2nd floor room and had almost none of the issues. Remember that its part of the affordable line of Marriott hotels, not a Marriott class hotel.

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
January 15, 2013

Thank you for your response and we are glad you enjoyed your room and your stay. Beginning February 2013 we will only be getting better with our new rooms, come back and visit us soon. More

San Gabriel Valley
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 8, 2013

This was our first stay at a Marriott hotel. We were excited at first because of the reputable Marriott name. However, our excitements were quickly dashed by the following disappointments: uncomfortable beds, thin walls between rooms (could almost hear conversations), sticky bathtub basin, dirty/sticky counter tops (both in the bathroom and the desk area), loud and disturbing footsteps from the... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
January 15, 2013

Thank you for staying with us and taking the time to give feedback. I would like to apologize as the stay was not up to your expectations, and we clearly missed a few things in your room. We will be renovating our rooms begininning February of 2013 including new mattresses. I hope you can come back and try us again.... More

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The Rose Hotel
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Marietta, Georgia
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 5, 2012

This Courtyard was like most others, nothing dramatically different (better or worse) in regards to the hotel. The service was extremely friendly, both at the front desk and at the Bistro for breakfast. The rooms were pretty loud, and the beds not terribly comfortable, but for the price paid, it was a good stay.

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
November 20, 2012

Thank you for choosing the Pleasanton Courtyard and you kind comments. Please come back and join us after our renovation in early 2013 including new beds. More

Gig Harbor, Washington
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2012 via mobile

Stayed here one night. Room was clean and quiet. Lisa was very helpful in guiding us toward some dinner choices. No free breakfast but the items available were adequate and the breakfast staff was attentive and the lounge clean. Not sure about the $219 rate mentioned in another. Our rate was $108 on a Saturday night.

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
October 16, 2012

Thank you for your comments regarding our hotel and Lisa! She is an outstanding associate, and that is why she was promoted! Hope to see you again. We will also be completely revnovating our guest rooms in early 2013. More

San Francisco, California
1 review
5 of 5 stars Reviewed October 8, 2012

HI I recently stayed at the Courtyard Marriott in Pleasanton, and I am writing to thank you for a great service and acknowledge your employees services culture. I had been working all week, driving many miles, regardless to say that when I show up I was very tired. Although it was late, right upon check in, I was very well... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
October 16, 2012

Thank you for your comments, we're glad you enjoyed your stay. Please come back and visit us again. Also in the 1st quarte or 2013 we will be renovating our guest rooms. More

California
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 27, 2012

Short and Simple: best Courtyard I've ever been to. Nice main room, breakfast room, bar with basic food, great little pool in the middle and a Courtyard price. OK, I tried to write my first ever short review and there's a minimum of 200 characters required. Pick an inside room opening to the pool.

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
September 17, 2012

Thank you for your comments and we are glad you enjoyed your stay. Be sure to come back as we are renovating our rooms in 2013. More

Cleveland, Ohio
Top Contributor
61 reviews 61 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 24, 2012

We stayed 2 nights while visiting relatives in Pleasanton. It was a nice hotel with outdoor pool, beds were comfortable and room was clean. They have a maze of hallways so if checking in and you don't want to walk a lot seek a room near the front. We used their laundry facility which worked well. The staff and front... More

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GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
November 20, 2012

Thank you and we are glad you enjoyed your stay. We do have some weekend rates that include breakfast, this might be an option for you in the future. More

Boulder, CO
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 18, 2012

Got a good rate for family funeral Conveniently located to freeway; easy drive to restaurants/shops in downtown Pleasanton Nice seating areas by pool and in lobby for visiting with family Some sort of device running in the room when I opened the door; was told it was to remove odors--didn't want to think about might have happened in the room... More

Was this review helpful? Yes 1
GMLowe, General Manager at Courtyard by Marriott Pleasanton, responded to this review
July 24, 2012

Thank you for your comments regarding your recent stay. I am sorry the beds and bedding were not up to your standards. We will be renovating our guest rooms to include new beds in January of 2013, come back and see us once we are complete. More

Las Vegas, Nevada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 20, 2012

I had a very unpleasant experience at this hotel today. I've stayed at this hotel several times over the past few years and have enjoyed it. The front desk personnel are GREAT. While the hotel rooms need to be updated - it is safe, convenient and comfortable. At dinner last night with my work colleauges, they shared with me their... More

Was this review helpful? Yes 2
Management response:
June 28, 2012

I have received your comments regarding our conversation yesterday. I would like to apologize for how the conversation went and how it caused you to feel the way you do. I, and the Pleasanton Courtyard appreciate the business you bring to us as well as other Marriott's through out your travels. In no way did I mean to offend you... More

Atlanta, Georgia
Top Contributor
127 reviews 127 reviews
39 hotel reviews
Reviews in 44 cities Reviews in 44 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed June 18, 2012

Recently visited this hotel for one night stay on business. The check in process was very smooth, room was ready and was able to quickly get settled. The rooms are standard marriott with a nice bed, good work station and sofa in the king room I was given. The workout area was nice, clean and easy to use. They have... More

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See 2 more reviews by ddmullis for Pleasanton
Management response:
June 21, 2012

Thank you, I am glad you enjoyed our hotel and our newly renovated Bistro. Please visit us again and we will also be re-doing our rooms in January 2013. More

 
 
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Additional Information about Courtyard by Marriott Pleasanton

Also Known As:
Courtyard By Marriott Pleasanton Hotel
Courtyard By Marriott Pleasanton Hotel Pleasanton
Courtyard Pleasanton
Pleasanton Courtyard
Pleasanton Marriott
Address: 5059 Hopyard Road, Pleasanton, CA 94588
Phone Number:
Region: United States > California > Pleasanton
Amenities:
Business Center Fitness Center Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Pleasanton
Price Range: $
Hotel Class:3 star (3*)
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